In‐house peer supported literature search training: a public health perspective

Public Health England plays a vital role in ensuring the health of the nation. The Knowledge and Library Service (KLS) is a key part of the organisation's evidence supply chain. KLS staff handle over 200 requests for literature searches per annum, and this number is increasing exponentially year on year. Searches are often complex and require specialist public health knowledge to complete effectively. Library staff who are new to the area of public health require support and training. In this article, Anh Tran, Knowledge and Evidence Specialist for Public Health England, discusses a peer supported literature search training course that has been developed in‐house for the benefit of new library staff, and to increase the Knowledge and Library Service's literature searching capacity at Public Health England. H. S.     

Agile local governments: Experimentation before implementation

This paper discusses how local governments can team up for joint service provision, be more adaptive towards new technological and organisational changes and introduce novel services following main industry trends (e.g. predictive analytics, autonomous vehicles and artificial intelligence). The conceptual approach is to use Public Value (PV) as the framework for the organisation and management of government performance, one of the most important successor ‘paradigmettes’ of the New Public Management (NPM). Based on the PV concept, the ‘adaptive model’ for local governments is introduced according to which each procured ICT solution is preceded by agile, open, bottom-up and experimental trial. This model is corroborated via recent empirical evidence from the case of Helsinki and Tallinn which was obtained by observing how city governments collaborate on joint innovation-lab-type structures and conduct agile trials in the field of smart mobility before traditional procurement.     

Reminiscences:

Public libraries have long been important reposi- tories for local history materials. In the following article, Ger- ald Saxon and Jan Moltzan discuss how the staff of Dallas Public Library's Lakewood Community Library, working closely with community volunteers, initiated a neighborhood oral history project. The project, labeled the Lakewood Oral History Project, began in 1972, and has led to both the cre- ation of a historically valuable community archives and the publication of a significant local history book. The Lakewood Project is a good example of library staff and neighborhood volunteers cooperating to preserve community history.     

REALISE‐ing their potential?: implementing local library projects to support evidence‐based health care

Librarian involvement in Evidence‐based Health Care provides many opportunities at a local level. Unfortunately, the potential for innovative projects to inform future developments is generally lost by a failure to ‘pass the baton’—to identify lessons learnt and transferable principles. The ‘Library Support for Evidence‐based Health Care’ Project, funded by the NHS Executive Northern and Yorkshire, resulted in the implementation of locally responsive packages of hardware and software in six of the Region’s libraries. The opportunity to evaluate the collective experience of these sites, and to synthesize principles of good practice, was provided by a separately funded post‐hoc evaluation, the Research Evaluation to Audit Library and Information Support for EBHC (REALISE). This paper reports on how this evaluation was conducted, documents the strengths and weaknesses of the Project itself, and attempts to provide a checklist for use in similar projects. The paper concludes by outlining the relevance of the findings to the introduction of planned organizational approaches to quality (clinical governance) and the development of local implementation strategies across the UK, required by the NHS Information Strategy, Information for Health.     

Patient and Public Information delivery through NHS library and knowledge services: how Knowledge for Healthcare changed the landscape

Health care library and knowledge services (LKS) are now expected to contribute to the provision of Patient and Public Information (PPI). The challenges of an ageing population, prevalence of long‐term conditions and the encouragement of patients to self manage give added impetus. The Knowledge for Health care PPI Task and Finish Groups developed strategic partnerships with national organizations and produced a suite of resources to support LKS staff. Outputs include guidance, workshop materials, an Ideas Bank and Guide to NHS Choices. The work of the PPI Task and Finish groups will continue to support staff as they develop activities and evidence its impact.     

Planning for a pandemic influenza outbreak: roles for librarian liaisons in emergency delivery of educational programs

In February 2006, two librarians at the University of Minnesota's Bio-Medical Library were asked to participate in a task force at the University of Minnesota's School of Public Health (SPH). The charge from the dean of SPH was to determine how the school could continue to deliver its educational programs in the event of a pandemic influenza outbreak. This paper will outline the work of the task force, discuss its recommendations, and offer ideas on how other librarians can work with their liaison areas to plan for a similar project.     

公共图书馆理念的成功实践之三:“深圳图书馆之城”研究

“深圳图书馆之城”是“开放、平等、免费”的公共图书馆理念的成功实践,其成功不仅是充足经费和先进技术的成功,更是普遍均等服务、立法保障和政府责任归位等公共图书馆理念的成功.     

Streamlining How We Deliver Public Health Information Online: From CHN to PHAC

The desire to consolidate resources into one website, that of the Public Health Agency of Canada, was behind the decision to close the Canadian Health Network (CHN) in April 2008. Although CHN set new standards in online health information, this decision was made for a variety of reasons, including to better reach both a professional audience and the general public. The Public Health Agency of Canada recognizes the contributions made to the CHN from librarians and has committed to work closely with all of the CHN's stakeholders and partners to consider new ways to provide health information online.     

CHID: a unique health information and education database

The public's growing interest in health information and the health professions' increasing need to locate health education materials can be answered in part by the new Combined Health Information Database (CHID). This unique database focuses on materials and programs in professional and patient education, general health education, and community risk reduction. Accessible through BRS, CHID suggests sources for procuring brochures, pamphlets, articles, and films on community services, programs at HMOs and hospitals, aspects of coping, and more. CHID is a joint project of six federally funded agencies in the Public Health Service. CHID provides citations with abstracts to major health journals, books, reports, pamphlets, hard-to-find information resources, and to health education programs under way in state and local health departments and other locations.     

Radio as a Successful Local Storyteller in Los Angeles: A Case Study of KKBT and KPCC

This case study examines the local storytelling practices of two radio stations in Los Angeles: one a commercial hip-hop station, the other a public radio station managed by Minnesota Public Radio with a news-talk format. Interviews with station staff and direct observation of station practices provide data that reveal specific practices showing how stations can apply communication infrastructure theory in attempts to forge the connections between the media, community residents, and the local organizations that bind neighborhoods. Obstacles to sustaining these practices are noted, including commercial pressures and journalistic principles that may hinder advocacy.     

Seniors connect: a partnership for training between health care and public libraries

Kaleida Health Libraries, in partnership with the Buffalo and Erie County Public Library, presented "Seniors Connect: A Health Information Project." The program was funded by the Community Foundation for Greater Buffalo and the Kaleida Health Foundation. The purpose of the project was to teach African-American and Hispanic senior citizens or their caregivers residing in the city of Buffalo how to search the Internet to find quality, accurate, understandable health information. Attendees were taught to distinguish quality information from inaccurate, misleading, and fraudulent material. A total of fourteen training sessions were offered. The Seniors Connect program was initiated with health fair at each branch library, conducted by Kaleida Health staff, to provide an opportunity for participants to learn about health care services available in their community; observe demonstrations of health information searches on the Internet; learn about new treatment modalities for diseases such as diabetes, high cholesterol, thyroid abnormalities, and hypertension; and interact with area health care providers and library staff. The sessions were highly rated by attendees and many participants expressed their gratitude for a program geared specifically toward seniors.     

Cyberorganizing Everyday Heritage in and around Public Libraries: An Exploratory Study in Illinois

Trends from both within and without public librarianship create new opportunities for libraries to serve the public’s interest in heritage information. Based on a workshop series in Illinois, this article presents exploratory findings on existing public library heritage services and how cyberorganizing can enhance these services. Public libraries offer heterogeneous heritage services in local contexts composed of multiple actors and institutions. Improving this service area involves organizing within libraries, across local institutions, and among individuals with diverse interests. Part of this organizational work involves digital technologies, but people are the core element in organizing everyday heritage services.     

Knowledge sharing practices: A case study at Malaysia’s healthcare research institutes

The main objective of this study was to investigate the perception of the researchers and officers within the National Institutes of Health Malaysia (NIH) about their understanding of knowledge sharing practices in their respective environment. Questions included: what are the perceptions of the respondents with regard to the knowledge sharing practices in their respective institutions? What are the benefits for knowledge sharing practices as perceived by them? What are their perceived organisational knowledge sharing practices motivating factors? Also, what are the hindering factors? The survey of the researchers and officers of the NIH was distributed to 400 respondents from the six research institutes under NIH: Institute for Medical Research (IMR), Institute for Public Health (IPH), Network for Clinical Research Centres (CRC), Institute for Health Management (IHM), Institute for Health Systems Research (IHSR) and Institute for Health Promotion (IHP). The responses indicated that knowledge sharing depends on the context of encouraging and rewarding the practices of organisational knowledge sharing. The findings suggest four factors – Environment and Infrastructure, Management Support, Culture and Technology – as significant determinants in influencing the organisational knowledge sharing practices among the employees. The study was limited to the perceptual aspect of the issue, specifically from the individuals’ opinions and sentiments.     

Social inclusion and the City of Swan public libraries in Western Australia

The focus of this paper is on an understanding of social exclusion/inclusion: the concept and how a specific public library service, namely the City of Swan Public Library service, has responded to this social issue. The terms social inclusion/exclusion are explored and clarified from an international, Western Australian State Government, and public library perspective. This is followed by a brief overview of Western Australia as an Australian state, and how public libraries operate based on a partnership with the State Library of Western Australia and Local Government. The City of Swan Public Libraries are described in some depth and also portrayed in their local setting namely the City of Swan, a city of extensive growth that offers a unique environment of both rural and urban areas. The concept of social inclusion is then applied to the City of Swan Public Library service and how the library service addresses social inclusion within its physical environment, policies, operations, future planning, programmes and services. This includes the results of a Library Non-user Survey that was conducted in 2001. The aims of this survey were to: ascertain why non-users within the City of Swan do not make use of the library facilities; explore why past members were not using the library services; examine the effectiveness of library promotions; and investigate the access to and usage of the Internet. The paper concludes with a list of the potential social conditions of which public libraries need to be aware in their strategic planning activities so that community members are not excluded from participating and accessing the public library service.     

Good Intentions: Providing Students with Skills to Avoid Accidental Plagiarism

This article explores one librarian's experience with creating and implementing a plagiarism seminar as part of the library liaison program to the School of Public Health and Health Professions at the University at Buffalo. The changes and evolution of the seminar over several iterations are described. This article also examines student perceptions, misperceptions, and reactions to the plagiarism workshop.     

Good intentions: providing students with skills to avoid accidental plagiarism

This article explores one librarian's experience with creating and implementing a plagiarism seminar as part of the library liaison program to the School of Public Health and Health Professions at the University at Buffalo. The changes and evolution of the seminar over several iterations are described. This article also examines student perceptions, misperceptions, and reactions to the plagiarism workshop.     

Using a portable wireless computer lab to provide outreach training to public health workers

Librarians at Louisiana State University Health Sciences Center in Shreveport developed an outreach program for public health workers in north Louisiana. This program provided hands-on training on how to find health information resources on the Web. Several challenges arose during this project. Public health units in the region lacked suitable teaching labs and faced limited travel budgets and tight staffing requirements, which made it impractical for public health workers to travel. One solution to these problems is a portable wireless computer lab that can be set up at each site. The outreach program utilized this approach to present on-site training to public health workers in the region. The paper discusses operational and technical issues encountered in implementing this public health outreach project.     

Review article: Consumer health information services*

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Conference season

Health library and information workers no longer find themselves restricted to presenting at purely local or national health‐related library events, a diversity evidenced by the two conferences supported by CILIP's Health Libraries Group this month, June 2019. The Health Libraries Group is an official sponsor of #EBLIP10, the 10th international Evidence Based Library and Information Practice conference, which encourages us to think about the evidence we collect and use to inform practice. The Health Libraries Group also strengthens its links with EAHIL: The European Association of Health Information and Libraries by aligning the content of this year's Virtual Issue of the Health Information and Libraries Journal with EAHIL 2019s themes of evidence‐based practice, impact & assessment, and technology uptake, available at: https://bit.ly/2 PAZw2X.     

Postgraduate training in public health medicine: St George's Hospital Medical School Library public health information service

This article examines the development of the St George's Hospital Medical School Library public health information service. Begun in 1997 as a pilot project to support Public Health Specialist Registrars in South Thames West, it is now an established part of postgraduate training in the region. An outline of the service is described, including the evolution of the post of Public Health Librarian. Issues influencing the development of the service, and the establishment of the Librarian as part of the public health network are discussed. This is a transferable model of public health information provision, which as a centralized resource makes best use of available funding. As a LIS model it is an effective and efficient way of maximizing resources, and delivering a service to a specialist user group that is spread across a wide geographical area.