Bibliometric analysis to identify core reference sources of virtual reference transactions

As the use of electronic reference sources becomes commonplace, virtual reference services are expanding in scope, modes, and popularity. Simultaneously, reference practices are evolving as well. One concept that may be challenged by these trends is the notion of the core reference collection. What are the sources that form this core collection, and what are its characteristics? Are similar sources used to answer users' questions in virtual and traditional reference? How do core collections of public and academic libraries differ? An analysis of 1851 e-mail and chat reference transactions from public and academic libraries reveals that the notion of a core reference collection persists in the world of virtual reference services. In both types of libraries, responses to patrons showed a skewed bibliographic distribution; librarians used a small group of sources to answer most of the questions. Almost all sources used were electronic. Academic libraries tended to make greater use of fee-based sources, but public libraries more often used sources freely-available on the Web.     

What Do Faculty Want?

The academic reference librarian needs to know what the college faculty expect from their library. These needs seem often to be idiosyncratic if they do not fit the librarian's conception of the generalized user, but these needs must be identified and met in order to serve the faculty appropriately. Librarians need to be as aware of information acquisition patterns as they are of information sources.     

Going the Extra Mile

Abstract

Even though every library, whether research, academic, public, special, or school will tailor their service to accommodate the specific needs of their customers or community, a common thread-our attitude toward customer service-bonds all librarians. How can we improve our desire to serve with a smile? Does a smile make a difference in customer service? What are some libraries doing to motivate their employees? How can we help one another on the job? This article will explore these and other related questions. Today's libraries are competing with a variety of information sources, some of which are easily available to the user through the Internet. In order to help preserve our most valued asset-our customers-libraries need to incorporate a well-developed, quality customer service program in their operational plan and budget.     

Bibliographical activities of the Arab Countries of North Africa

The kind and size of a library determines the need to collect and the method of controlling government publications. New Zealand libraries tend to handle these publications like any other book with the exception of official records and statistics. As a rule, public, rather than academic libraries, are the designated depositories. In comparing the concept of New Zealand libraries to that of the University of Oregon Library concerning government publications, I found that New Zealand libraries collect and store official and statistical publications and give them partial use; most government publications are integrated into the general collection (use is not known), and few libraries have separate government publication sections with special librarians governing the collection. On the other hand the University of Oregon collects all types of government publications for optimum use; many have been integrated into the general collection (use is not known); and a separate documents section is open to the public with several librarian specialists in attendance. Government publications in the general collection are not, as a rule, recognized as government publications by the public, but those publications are readily accessible. Many government publications at the University of Oregon Library are housed in the general collection, but since 1974 publications of the United States, Canada and many international organizations are shelved in the Documents Section. Use of the various classification schemes has proved successful; however, changes and improvements should be considered frequently to make the government publications collection the best able to serve the public.     

基于成本效益原则的我国企业信息公开模式探讨

在WTO规则条件下,基于成本效益原则,我国企业信息公开需要建立新的模式,以降低企业信息公开的成本效益比,使信息公开具备经济上的合理性。横向上,建立强制公开与自愿公开相结合的企业信息公开制度;纵向上,建立差异化的多层次企业信息公开制度;技术上,构建企业信息公开网络体系。     

The Road Oft Traveled: Collection Analysis and Development in a Modern Academic Law Library

While law students and faculty are content to research solely online, the librarians at Stetson University College of Law's Dolly & Homer Hand Law Library are actively involving every library department to analyze and develop both the print and digital collection. This case study will analyze the print to digital shift in academic law libraries and its effect on collection development. It will then describe the process of collection management at the Hand Law Library and how the entire library team is used to determine what is required of the collection to best serve our students, faculty, and the public.     

学术期刊信息的传播模式

从信息传播学的一般规律入手,研究学术期刊信息的传播模式.认为学术期刊传播的本质是信息传播的属性,学术论文是学术期刊信息传播的信源,作者提供的是粗加工信息,编辑借助同行专家对信息进行精加工,编辑直接参与信息的生产过程,并在其中发挥着主导性作用.学术期刊是学术信息传播的载体,学术期刊的出版发行渠道是信息传播的通道,学术期刊的编辑出版者是学术信息的传播者,因此,任何有利于学术信息传播的渠道和方式都是我们选择的对象,包括出版网络版、建立论文数据库等.     

对我国学术期刊若干新问题的探讨

当前,学术期刊出现诸多问题,如学术腐败严重;缺乏规范与监管,新应用的反抄袭系统亟待规范;利益分配不均衡,沦为数据出版商的"数据加工厂";文献信息资源的唯一标志符(DOI系统)存在隐患等,必须对此进行研究并加以解决.     

The Information File in Academic Libraries

Information or vertical files in academic libraries are an often neglected resource. This is in part owing to the fact that such files are frequently neither current nor adequately accessible. Yet they have the potential of providing valuable resources and data not found elsewhere in the library. The position taken in this article is that the information file can serve a vital role in the information finding process if it is managed according to standards similar to those generally applied in the academic library for collection building and access. The paper discusses questions that need to be con sidered in developing a collection policy for the information file, looks at appropriate selection tools, and briefly outlines various methods of ensuring adequate access. The appendix contains a list of newsletters dealing with current or controversial issues that are suitable for addition to an academic library information file.     

Floating collection in an academic library: An audacious experiment that succeeded

Can a floating collection thrive in a large multicampus academic research library? Floating collections have been successful in public libraries for some time, but it is uncommon for academic libraries and unheard of for a large academic library system. This article will discuss the investigation into the feasibility of a floating collection at Penn State University Libraries, its implementation, and continuation for a period covering 2009 through 2015. Attaining the floating collection, limited to monographs in the general stacks of campus libraries, proved to be easier to implement than imagined and resulted in unintended benefits as well as some surprises.     

图书馆学术信息量与高校研究竞争力相关性探讨——基于48所高校的实证研究

分析了高校科学研究活动与高校图书馆系统所能够提供的科研、学术资源之间的相关性。研究发现高校科研活动与图书馆提供的学术资源之间存在显著相关。回归分析表明,高校图书馆文献资源购置费用越高、馆藏量越多、职工人数越多,图书馆对高校科研竞争力的贡献越大。因此,为了提升我国高校科研竞争力,必须制定相关政策,激励高校加大对图书馆的投入。     

中国图书情报学机构学术影响力研究报告——基于2003—2007年CNKI的统计分析

论文通过<中国知识资源总库>中的<中国期刊全文数据库>和<中国引文数据库>对2003-2007年图书情报学机构所发表的论文及其成果被引的统计数据进行分析,以衡量各机构在图书情报学研究领域的学术影响力.     

Information systems and collection development in public libraries

Collection development in public libraries is performed by one or more librarians who make use of a variety of selection tools. Computers and information systems are becoming increasingly important tools for selectors because they offer alternatives for assessing user needs, for gathering information about published materials, and for obtaining materials quickly. This paper describes a case study of twelve public library systems, the tasks they perform, and the sources they use in collection development. The selectors reported satisfaction with their jobs, increasing reliance upon information systems and electronic resources, and the need for system improvements to support selection for local collections in a publishing climate responsive to popular taste.     

高校图书馆中印刷图书和电子图书的流通分析

在对美国Duke大学相同题名电子书和印刷品图书的流通统计结果进行了几个方面对比分析的基础上，提供了高校图书馆中电子书流通的有用信息，为我国高校图书馆资源建设中电子书的发展提供了依据。     

论公共图书馆社区信息服务的主要内容

首先介绍社区信息服务的基本概念,其次简述国外有关社区信息服务主要内容的理论与实践方法,重点从普通用户所需的社区信息和特殊用户所需的社区信息两个方面论述我国公共图书馆社区信息服务应包舍的主要内容。笔者认为,社区信息服务是公共图书馆在竞争中求生存的重要手段,也是当今社区文化建设中不可缺少的组成部分之一。     

多源采访信息融合策略

学术信息交流范围不断扩大,信息采访的多源特征更为明显,通过对多源采访信息融合的研究,应用了多种融合方法,提出了多源采访信息融合目前宜采用分布式融合结构,再逐步向混合式和集中式融合结构过渡。结合学科导航、增强现实与动态馆藏体系,将多源采访信息融合纳入馆藏发展规划,形成信息融合系统,为图书馆的信息采集和利用提供综合性的解决方案。     

Online Public Access Catalogs and Serials

Online public access catalogs (OPACS) enable the user to search a library's holdings in ways never before possible and to know the status of the desired items before going to the shelf. Serials constitute an important part of a library's collection. Holdings information is a necessary adjunct to bibliographic information. The online catalog of the future will give access to serial literature beyond that held by a library. As users become accustomed to the OPAC's capabilities their expectations for access to information will rise. Libraries should be aware of the factors to be considered when incorporating serials information into an online catalog. They must make decisions on what information their users need and what form of access and display will best meet that need.     

高校博物馆藏品征集策略完善路径研究——以陕西省高校博物馆为例

近代博物馆源起于高校,并逐渐形成了一套较为完备的藏品管理体系。我国高校博物馆是博物馆体系的重要组成部分,但在藏品征集方面的受关注度远低于社会公共博物馆,高校博物馆藏品征集工作出现了藏品来源渠道少、监管松、经费不足等问题。本文拟以陕西省高校博物馆为例,通过分析其藏品征集现状,针对藏品征集中存在的问题,尝试对高校博物馆的藏品征集策略进行完善,为新时期中国高校博物馆的藏品征集工作提供一些思考。     

I & R in an Academic Library

Although not commonly acknowledge, Information & Referral (I & R) services are now an integral feature of many public academic libraries. Two such special services offered in Hclm-Cravens Library, Western Kentucky University, illustrate this development. The Grants Information Center, which evolved from a Foundation Center Cooperative Collection, identifies funding sources for a wide variety of research and developmental projects for acadcrnic and public pakons. The Library's map collection performs a similar function with respect to nonlibrary sources of caitographic information and map products. Both services enhance the library's contribution to the university and to its larger community.