How to Measure Generalized Trust in News Media? An Adaptation and Test of Scales

In many countries, studies show declining levels of trust in news media at large. However, there still is no valid and accepted measure of generalized trust in news media. To establish and test a suitable measure, we chose two elaborate scales of related concepts: the scale on trust in media coverage of a specific topic by Kohring and Matthes and a credibility scale by Yale, Jensen, Carcioppolo, Sun, and Liu. We adapted both to measure generalized trust in news media and conducted a survey in Germany to (a) evaluate the dimensional structures of both adapted scales and (b) analyze their predictive validity by testing their explanative power on alternative media use. Both adapted scales yield well-fitting models but should be carefully treated with respect to discriminant validity. The adapted Kohring and Matthes scale successfully predicts alternative media use and can therefore be recommended for further research on generalized trust in news media.     

Mediation or Moderation? Examining How Politically Like-Minded and Dissimilar Conversations Influence the Relationship Between Social Media Political Information Consumption and Political Participation

Research has shown that social media conversations with like-minded and politically dissimilar others are an important part of the political process. Yet more needs to be done to clarify the roles that these two types of social media-based conversations play in the political process. A stratified quota online survey was used to determine whether politically like-minded and dissimilar conversations mediate or moderate the relationship between social media-based political information consumption and political participation. Findings show support for the mediating, but not moderating role of politically based social media conversations. Social media political information consumption has a positive indirect relationship with political participation via both politically like-minded and dissimilar conversations. Contrary to previous research showing that politically dissimilar conversations impede political participation, results suggest that such conversations actually increase political participation. Implications of these findings are discussed.     

Public Trust or Mistrust? Perceptions of Media Credibility in the Information Age

This article explores perceptions of news credibility for television, newspapers, and online news. A survey was administered to a randomly selected sample of residents in Austin, Texas, to assess people's attitudes toward these 3 media channels. Contingent factors that might influence news credibility perceptions, such as media use and interpersonal discussion of news, were incorporated into the analysis. Findings suggest that people are generally skeptical of news emanating from all 3 media channels but do rate newspapers with the highest credibility, followed by online news and television news, respectively. Furthermore, opinions about news credibility seem to be correlated across media outlets. The data also show a moderate negative linkage between interpersonal discussion of news and perceptions of media credibility for television news but not for newspapers. When controlling for basic demographics, a positive correlation was found between interpersonal communication and online news credibility. Finally, a marginal association was noted between media use and public perceptions of credibility across all 3 media channels.     

Stealing the Limelight? Examining the Relationship Between New Librarians and Their Supervisors

This study was conducted in order to determine how supervisor support relates to a new librarian's job satisfaction and organizational commitment. Factors examined include whether librarians in positions of power are reluctant to foster growth in beginning librarians and, if so, whether this reluctance is due to feelings of insecurity or fear of being outshone. This paper also examines the effect a supervisor's reluctance to offer advice and mentoring on the psychological state of new librarians. Suggestions for future research are discussed.     

The Interplay Between Media Use and Interpersonal Communication in the Context of Healthy Lifestyle Behaviors: Reinforcing or Substituting?

This study aims to explore how media use for health information and interpersonal health communication interact in the context of healthy lifestyle behaviors. This study hypothesizes that media use for health information and interpersonal health communication will serve as substitutes for one another. To test this hypothesis, this study uses a nationally representative survey of 2,107 civilian, noninstitutionalized adults in the United States. The results show that the associations between television use and Internet use and healthy lifestyle behaviors are enhanced among those who talk about health issues with their family and friends less frequently, which supports the substitution model. The implications that these findings have for future research are discussed.     

Maintainers of Ethnic Hierarchies? Investigating the Relationship Between Media Use and Attitudes Toward Perceived Remote Versus Perceived Close Immigration

The immigration issue seems to have consolidated a top position on the European political agenda, and the body of literature devoted to explaining attitudes toward immigration continues to expand. Alongside established models focusing on threat perceptions as the central mechanism behind anti-immigration attitudes, increased attention has been paid to the role of media. The aim of the present study is to test the effects of media use on attitudes toward immigration from regions that are perceived to be remote versus those close to the host society. Moreover, the study goes beyond previous research by investigating reciprocal relationships between the use of specific media types and attitudes toward immigration. While the empirical findings suggest that the effects of using traditional news media is weak, right-wing alternative media appears more powerful in influencing immigration attitudes. Specifically, the results indicate that the use of right-wing alternative media reinforces negative attitudes toward perceived remote immigration. At the same time, the use of right-wing alternative media appears to stimulate more positive attitudes toward perceived close immigration. Further, reciprocal relationships were found between right-wing alternative media use and attitudes toward immigration.     

Managing Social Media Use: Whither Social Media Guidelines in News Organizations?

Fears exist that social media use by news media and journalists may affect basic journalistic tenets such as objectivity, gatekeeping, and transparency. As a result, more and more news media organizations are issuing guidelines to manage employee use of social media. In this article we discuss the complex relationship of a selection of market-leading news media organizations with prescribed use of social media. Applying content analysis to 12 existing social media guidelines, we elaborate on the various types of rules linked with the basic principles of journalism. A key intention of this research is to provide insights for media management and journalism scholars to better understand the use of social media by journalists and the implementation of guidelines by media organizations. More practically, this article can aid media organizations who are shaping their own set of rules regarding use of social media by their staff.     

How Can Brand-Owned Media Be Managed? Exploring the Managerial Success Factors of the New Interrelation Between Brands and Media

Although owned media formats that pursue brand-policy objectives have been receiving considerable attention in industries since the beginning of the millennium, virtually no research results are available about their conceptual background and strategic management. Using total interpretive structural modeling, this study examines two research questions: (1) Which success factors for the evolving brand-owned media concept can be identified? (2) How can these factors be systematized in terms of interrelations and hierarchies? Results indicate that the success of brand-owned media depends on a complex interrelation of eight factors. Content-centric factors such as content quality and the non-advertising character of brand-owned media are most important for creating relevant content and for achieving media success in terms of reach and frequency. In contrast, brand strength is not regarded as a precondition of brand-owned media success but rather as a result.     

Are News Media Substitutes? Gratifications,Contents, and Uses

Internet is generally expected to have one of two effects on traditional news media: It displaces them, or it forces them into distinct market niches. A shared assumption underlying both expectations is that news media displacement, or substitution, is a function of the degree to which news media are functional equivalents. This article explores this assumption from a niche theoretical perspective, using survey data from 2 student samples as illustrative cases. Findings indicate that, for these students, news media substitution does not depend on functional equivalence of media in providing gratifications and gratification opportunities or types of content. Post hoc analyses suggest instead that, for this particular audience, media use depends on habit and media accessibility. Follow-up studies should further investigate these relations for representative samples.     

Live Reporting in Television News: Breaking News or Black Holes?

In the early days of television, it was thought that live coverage of news events would be extremely rare. Instead, live coverage has become pervasive. Results from this study showed that stations in sampled-markets aired more stories containing a live element than they aired standard reporter packages. Most of the time, there was no apparent journalistic justification for going live, adding evidence to the contention that technology drives journalism in television newsrooms today.     

Should There Be “Privilege” in the Relationship Between Reference Librarian and Patron?

SUMMARY

Certain professional-client relationships fall under the legal umbrella of “privilege,” an evidentiary rule which protects the client from unauthorized disclosure of confidential information by the professional, and which shields the professional from demands to reveal such information in court. The reference librarian-patron relationship does not currently enjoy any such protection, although it shares many characteristics with those professional relationships which do. Some of the possible reasons for this exclusion are explored, and the question of whether or not privilege should be extended to the reference librarian-patron relationship is considered.     

News You Can Use or News That Moves?

This study investigates how journalists covering international humanitarian crises make decisions regarding what types of information to include in stories. Specifically, the inclusion/exclusion of solutions-oriented information is addressed, since crises represent a key time during which the potential for international engagement is discussed in the mainstream media. Interviews with journalists covering hunger crises in Africa reveal an internal tension between maintaining a neutral, unbiased position and writing in a way that supports engagement and action. Ironically, perhaps, journalists find that including solutions-oriented information amounts to unethical and biased coverage, despite the fact that inclusion of solutions to social problems is an accepted and institutionalized aspect of the US news media’s mandate to the public. Reasons for this seeming contradiction are discussed, and I argue that solutions-oriented information not only can be included without demonstrating bias, but that it ought to be included to support ethical coverage that properly informs citizens about potential paths for political engagement.     

How can Journalists Promote News Credibility? Effects of Evidences on Trust and Credibility

ABSTRACT

With reference to the current debate about a loss of trust in news media, journalism experts in practice and research often demand that journalists should concentrate on enhancing the quality of their reporting and hence focus on facts and evidences. Building on research on trust and credibility, we investigate how the use of different forms of evidences affects the credibility and quality evaluation of news stories, as well as the reading experience from the audience’s perspective. We conducted an online experiment to detect the influence of the presence of scientific sources, statistical information, and their visualization in an online article. Our findings indicate that these evidences increase the perceived credibility. At the same time, we found that adding scientific sources, statistical data and, visualizations to an article does not lessen its reading enjoyment but improves its perceived vividness in the view of news users. Further results and implications are discussed.     

Seeking Out and Avoiding the News Media: Young Adults’ Proposed Strategies for Obtaining Current Events Information

This study takes a closer look at the role the news media plays in how young adults inform themselves in the high-choice media age. In-depth interview data with 21 young adults from varying socioeconomic backgrounds were used to identify the strategies they had for locating current events information. During the interviews, the young adult participants responded to six hypothetical “vignettes” by articulating the steps that they would take to find information about current events. Findings revealed two strategy patterns that interviewees voiced—one set of strategies directly involved use of the news media, and another set avoided the news media in favor of functional information alternatives. Common among all the interviewees, however, was the need for information skepticism when navigating the contemporary media environment. Implications for social inequality and news media literacy are discussed.     

Partisan Enclaves or Shared Media Experiences? A Network Approach to Understanding Citizens’ Political News Environments

The abundance of political media outlets raises concerns that citizens isolate themselves to likeminded news, leaving the public with infrequent shared media experiences and little exposure to disagreeable information. Network analysis of 2008 National Annenberg Election Survey data (N = 57,967) indicates these worries are exaggerated, as general interest news outlets like local newspapers and non-partisan television news are central to the public’s media environment. Although there is some variation between the media diets of Republicans and Democrats (FOX News and conservative talk radio are central to Republicans’ information network), neither group appears to engage in active avoidance of disagreeable information. Individuals across the political spectrum are not creating partisan “echo chambers” but instead have political media repertoires that are remarkably similar.