Confirmation biases in selective exposure to political online information: Source bias vs. content bias

The present work examines the role of source vs. content cues for the confirmation bias, in which recipients spend more time with content aligning with preexisting attitudes. In addition to testing how both source and content cues facilitate this biased pattern of selective exposure, the study measures subsequent attitude polarization. An experiment (N?=?120) presented messages with opposing political stances, associated with unbiased or slanted sources. Software tracked selective exposure in seconds, and attitudes were measured before, immediately after, and two days after message exposure. Further, information processing styles were assessed. The confirmation bias emerged regardless of source quality. Information processing styles moderated the confirmation bias as well as selective exposure to messages from unbiased vs. slanted sources. Selective exposure reinforced attitudes days later.     

Investigating the Role of Problem Severity and Channel Publicness on the Sophistication of Support-Seeking Messages on Social Network Sites: A Replication Study

Oh and LaRose (2016) contended that problem severity and channel publicness shape support seekers’ goals, time spent composing messages, and the sophistication of those messages. The current study seeks to replicate and extend Oh and LaRose’s study to produce a more accurate understanding of the factors that influence the sophistication of support-seeking messages online. Support seekers’ goals varied according to the severity of a stressor and the publicness of a channel, and the amount of time people spent composing a message influenced its sophistication. We extend the original study by examining associations that were not initially tested. Time spent composing messages mediated the influence of problem severity on the quality of people’s messages, and this effect was moderated by channel publicness.     

Communicating Social Support in Computer-mediated Contexts: A Meta-analytic Review of Content Analyses Examining Support Messages Shared Online among Individuals Coping with Illness

Research on social support during the past two decades has been marked by a growth in scholarship examining supportive communication in computer-mediated contexts among individuals coping with illness. In an effort to summarize and advance this body of research, a meta-analytic review of content analyses was conducted. Across the 41 content analyses examining social support messages shared in health-related contexts online, informational and emotional support messages were most prevalent. Additionally, the prevalence of particular types of support messages varied based on several stressor dimensions relevant to illness. Nurturant forms of support were more common among content analyses examining health conditions likely to threaten personal relationships as well as among content analyses focusing on health conditions with a greater potential for loss in the form of death. Action-facilitating types of support were more common among content analyses examining more chronic conditions. The findings from this project offer insights about the nuanced ways in which computer-mediated communication is used as a resource for coping with illness.     

How to persuade adolescents to use nutrition labels: effects of health consciousness,argument quality,and source credibility

This study tested the utility of the Elaboration Likelihood Model (ELM) in creating effective public service announcements (PSAs) of nutrition label use. Students (N = 169) from a secondary school in Hong Kong participated in a 2 × 2 × 3 (health consciousness: high vs. low × argument: informational vs. testimonial × source: expert vs. celebrity vs. ordinary person) factorial design experiment. Hypotheses were partially supported. Main effect was located for health consciousness. Adolescents with high health consciousness were more persuaded by the PSAs. There was an interaction effect between health consciousness and source. A dietitian as the source was most persuasive to people with high health consciousness, while low health conscious people were most influenced by a celebrity. The information processing route was biased by the match of argument and source. Informative argument made by an ordinary person was more likely to motivate adolescents to use nutrition label, while testimonial argument made by a celebrity was the most effective. The findings are discussed in light of ELM hypotheses. Recommendations are also offered for public health communication campaigns.     

The role of hurtful and healing messages on eating disorder symptomology and recovery

This study analyzed how clinically diagnosed women with eating disorders described the hurtful messages from parents, siblings, and peers that triggered eating disorder symptomology as well as the healing messages that assisted with coping and recovery. Three themes overlapping across all groups were revealed for hurtful messages: 1) critical, 2) social modeling, and 3) direct comparison. Our findings show that fathers, siblings, and peers similarly used teasing. Other points of distinction were uncovered for fathers: aggressive messages and denial of eating disorder. Competition with female siblings and friends was also a triggering factor for young females with eating disorders. Four distinct categories of healing messages were identified: 1) emotional, 2) instrumental, 3) informational, and 4) appraisal. Point of distinction for friends’ and siblings’ healing messages was absence of negative comments about weight and appearance. Results were able to encapsulate both helpful/supportive and hurtful/unsupportive messages, and these findings will be helpful for treatment centers who may incorporate them in recovery programs.     

Examining condom use self‐efficacy and coping in sexual situations

This investigation involves the examination of college students' condom self‐efficacy (knowledge and skills regarding condom use) and coping strategies in sexual situations. Results indicate that although students report high condom efficacy, efficacy is weakly correlated with actual condom use. Overall, efficacy is weakly correlated with coping styles in sexual situations. In general, students are opting for non‐communicative ways of coping (e.g., avoidance) in sexual situations as opposed to communicative ways (e.g., discussion with partner) of coping. However, those who report “always” using a condom use communicative coping strategies more frequently than non‐communicative coping strategies. Efficacy is positively related to communicative coping styles versus non‐communicative coping styles. Marital partners differ from unmarried couples in that they use more “planning ahead” coping strategies. Discussion and implications follow.     

Stylistic variables as related to source credibility: A content analysis approach

The hypothesis was tested that sources rated high in credibility construct messages with more listenability, human interest, vocabulary diversity, realism, and verifiability than sources rated low in credibility. Content analysis techniques applied to messages of high and low credibility sources revealed significant differences in the predicted direction along four of the five factors.     

Photographic Depiction of Normative Deviance and Informational Utility as Predictors of Protest News Exposure,Related Perceptions,and Story Comprehension

News stories about protests are often accompanied by footage or photos depicting dramatic or violent acts that occur during the protest, even though such acts may be rare or insignificant. Although the assumption is that visual depiction of normative deviance draws the attention of audience members, thus facilitating learning about the social issue, extant research does not suggest this will always be the case. The current study found that greater informational utility, not photographic depiction of deviance, increased selective exposure to a protest story in a Web news environment. However, when the protesters were depicted as more, rather than less, deviant, participants reported less positive perceptions of the protesters. In turn, less positive perceptions of the protesters were associated with less attention to and, ultimately, lower comprehension of the accompanying news story. Implications for learning about political and social issues in the current news environment are discussed.     

Academic Library Use of Facebook: Building Relationships with Students

A content analysis was conducted of status messages posted by academic libraries on seventeen Facebook pages. In addition to being informational, libraries attempt to engage and establish rapport with students through Facebook. The university setting not only creates a context for messages, but also offers a mutual set of experiences and values shared by libraries and students.     

Diffusion of News of the Shuttle Columbia Disaster: The Role of Emotional Responses and Motives for Interpersonal Communication

This study examined the role of emotion in the process of news diffusion following the Space Shuttle Columbia disaster. Respondents reported both sadness and anger, but sadness was the predominant emotional response. Early learners reported more sadness, but emotional response was unrelated to the initial source of the news. Regarding interpersonal news diffusion, individuals who reported more sadness were more likely to pass the news on to others and spent more time discussing the event. Anger was associated with contacting a greater number of people. Individuals who contacted more people and spent more time in discussion reported stronger emotional (but not informational) motives for talking with others, and were more likely to say that they felt better after interpersonal contact. Overall, the findings suggest that interpersonal news diffusion and discussion function, in part, as ways to cope with emotional responses to news coverage.     

“Pick and choose” opinion climate: How browsing of political messages shapes public opinion perceptions and attitudes

ABSTRACT

High-choice media environments allow people to cocoon themselves with like-minded messages (confirmation bias), which could shape both individual attitudes and perceived prevalence of opinions. This study builds on motivated cognition and spiral of silence theory to disentangle how browsing political messages (both selective exposure as viewing full articles and incidental exposure as encountering leads only) shapes perceived public opinion and subsequently attitudes. Participants (N?=?115) browsed online articles on controversial topics; related attitudes and public opinion perceptions were captured before and after. Multi-level modeling demonstrated a confirmation bias. Both selective and incidental exposure affected attitudes per message stance, with stronger impacts for selective exposure. Opinion climate perceptions mediated selective exposure impacts on attitudes.     

The Suasory Force of Sticky Messages: An Application to the Application of Sunscreen

Stickiness refers to the set of persuasive message properties: simple, unexpected, concrete, credible, emotional, and stories (SUCCES). Heath and Heath (2007) argue that a sticky message is expected to be more memorable and hence more persuasive than a non-sticky message. A 2 (sticky v. non-sticky message) x 3 (pretest v. posttest v. delayed test) longitudinal experiment is employed to examine the persuasiveness of sticky messages on applying sunscreen. Results of a mixed model analysis of variance show that the sticky message produces attitudes and behaviors more favorable to the message recommendation than the non-sticky message. Specifically, a time × message induction non-additive effect was found, which sustained only in the sticky message condition across time. Despite this interesting effect, its explanation remains elusive.     

可行信息能力：一个信息分化问题学术概念的构建与阐释

[目的/意义] 面对图书馆学情报学学科在信息分化问题研究中对整体性、以人为本和关注效用等理论的诉求,探寻符合上述诉求的逻辑起点。[方法/过程] 基于对信息分化领域所采用相关概念的梳理,采用扎根理论方法对田野调查质性数据进行分析,归纳可行信息能力概念框架,结合效用主义、可行能力、信息素养等相关理论分析,提出可行信息能力是信息主体在信息行为中表现出来的实质自由。[结果/结论] 可行信息能力表现为信息主体在实践中的功能性活动,是结构因素、能动性因素和具体情境因素共同作用的结果。其中,结构因素主要包括经济条件、社会规范、政策法规、基础设施、信息资源等内容,能动性因素主要包括个人意识、技能、知识状态、社会网络等内容,情境因素主要包括时间、空间和场景等内容。通过探讨可行信息能力作为图书馆学情报学学科概念的适用性,发现其对信息贫困、信息行为、信息服务等研究领域具有可能的阐释作用。     

Listening styles and their correspondence with second guessing

This study examined the correspondence between four different styles of listening (people, action, content, and time) and their relationship to second‐guessing theory. Individuals often question the veracity of messages that they receive from second‐hand sources. Individuals may doubt the second‐hand source as well as the “primary” source. We explored whether different styles of listening were associated with a tendency to second guess was explained. A regression analysis revealed that two listening styles predicted second guessing, accounting for 17% of the variance. Results are discussed in terms of listener profiles and second‐guessing motivation.     

The effects of narrative messages on optimistic bias in South Korea: a focus on controllability,collectivism, and risk perception in a massive fire crisis

This study examined the effect of narrative messages of a massive fire crisis on optimistic bias by experimentally comparing the effect of narrative describing a personal story on the crisis incident and that of non-narrative message (Study 1). Researchers further sought the interaction between controllability and the narrative message and the mediated moderation model of risk perception. In Study 2, the effect of narrative message describing a group story on the crisis incident on optimistic bias was further tested in terms of South Korea’s collectivistic culture. Collectivism, along with controllability, was used as a moderator, and mediated moderation models of risk perception were tested. The present research offers several major findings: (1) a narrative message describing a personal story decreased optimistic bias, (2) among people who read a narrative describing a personal story, those with high controllability had a lower level of optimistic bias than those with low controllability, (3) among people who read the narrative of a group story, those with high collectivism had a lower level of optimistic bias than those with low collectivism, and (4) the interaction between message types and collectivism affected risk perception and this risk perception increased optimistic bias. Theoretical implications of these findings are discussed.     

Perceptions of social‐sexual communication at work: The effects of message,situation, and observer characteristics on judgments of sexual harassment

Social‐sexual communication at work may contribute to either the initiation of an organizational romance or sexual harassment. We examined forces that influence perceptions of sexual messages as harassing rather than flirtatious. We presented 94 working adults with questionnaires soliciting workplace attitudes and experiences. Then, participants reviewed newsletters describing male and female coworkers in a fictitious organization. Finally, participants evaluated the degree of sexual harassment evident in six hypothetical interactions wherein one of the employees introduced in the newsletter makes a suggestive remark to his or her coworker. Newsletters and questionnaires manipulated the explicitness of messages, the initiator's status as supervisor versus subordinate, the attractiveness of the message initiator and target, and the initiator's sex. Message explicitness accounted for 88% of the variance in perceptions of harassment. A five‐way interaction among message and situational cues suggested that perceptions of sexual harassment are also influenced by contextual information. Females rated highly explicit messages as more harassing than did males, and individuals who were more accepting of socializing or dating between coworkers rated scenarios as less harassing. Exposure to socializing at work had a curvilinear association with perceptions of harassment such that low to moderate exposure corresponded with perceptions of greater harassment and moderate to high exposure was associated with lower ratings of sexual harassment. The discussion highlights applications for sexual harassment training programs within organizations.     

Buffering Against Sources Of Academic Stress: The Influence of Supportive Informational and Emotional Communication on Psychological Well-Being

This study examined college students’ psychological well-being as a function of both sources of academic stress and supportive communication. A total of 129 students completed measures assessing four sources of academic stress (i.e., pressures to perform, perceptions of workload, academic self-perceptions, and time restraints), psychological well-being, and two types of received supportive communication (i.e., informational and emotional). Pressures to perform, perceptions of workload, and time restraints were negatively associated with psychological well-being. In addition, the negative relationship between perceptions of workload and psychological well-being was strengthened when supportive informational communication and supportive emotional communication were individually and jointly low. Finally, the positive relationship between academic self-perceptions and psychological well-being was only significant when supportive informational communication was high.     

Testing the Identifiable Victim Effect With Both Animal and Human Victims in Anti-Littering Messages

ABSTRACT

The identifiable victim effect is when people are more willing to help identified individuals than those who are unidentified, or statistical, victims. It has primarily been tested in experiments with humans as the victims. A lack of research exists testing whether animal victims could elicit the same level of help, or reactions, as human victims. This study tests the identifiable victim effect with both human and animal stimulus messages focused on the consequences of littering. A total of 198 undergraduate students were randomly assigned to view one of three messages (i.e., an identifiable human victim message, identifiable animal victim message, or a nonvictim control message). While the animal message elicited greater distress and empathy than the human message, the three messages did not differ on behavioral intention outcomes. This study fills a gap in the identifiable victim literature, and it provides insight about responses to risk messages aimed at increasing a prosocial behavior.     

Does It Matter If I Feel Sorry or Sorry for You? Testing the Roles of Empathy and Sympathy as Mechanisms Driving Viewer Response to a Dramatic Ad

Narrative messages on average produce higher levels of involvement, intention, and behavior than other message formats. Narratives also generate feelings of sympathy and empathy, although few studies have directly compared the roles of each emotion in the persuasion process. This article presents the results of two studies that tested the effect of exposure to a narrative or nonnarrative ad on persuasive outcomes and the roles sympathy and empathy play in the persuasion process. Both studies found that the narrative ad produced higher levels of involvement, intention, and behavior and that empathy played a more important role in persuasion than sympathy.     

Gender Differences in Selective Media Use for Mood Management and Mood Adjustment

Mood management theory has found empirical support but was challenged by gender-typed selections and exposure to negative content. These challenges are addressed with response style theory and the mood adjustment approach. A secondary data analysis and original experimental data serve to test hypotheses. As expected, after a mood-impacting experience, men tend to distract themselves with absorbing messages, whereas women tend to ruminate the experience and thus prefer messages with low absorption potential. When anticipating a mood-impacting activity, men tend to distract themselves right before it by selecting absorbing content, whereas women focus on it and prefer less absorbing messages.