Academic staff performance and workload in higher education in the UK: the conceptual dichotomy

Higher education in the UK is under increasing pressure to manage the workload of its academic staff in a way that maximises the outputs from teaching and research. The emergence of this trend can be traced back to 1989 and the government legislation that introduced neo-liberal managerialism into the sector mirroring the laissez-faire approach to the economy that was prevalent at the time. This article examines the literature surrounding workload management and staff performance in the sector to try to establish whether the two have been conceptually linked. A desk-based narrative literature review was executed in order to scrutinise the literature and attempt to answer the main question: what does ‘performance’ mean in relation to an academic role and how is this related to an academic’s workload within the post-92 (referring to ex-polytechnics and colleges of higher education granted university title following the Further and Higher Education Act 1992) higher education sector? The results of the review show that the literature is dichotomous both in terms of the two areas being discrete and also in the conceptual stance taken by writers in each area. Whilst there are inferred links between workload management and performance, these have not been explored. The article concludes by outlining what further research is needed on the linkages between workload management and staff performance specifically, using socially-critical methodology.     

The impacts of different types of workload allocation models on academic satisfaction and working life

Increasing demands on academic work have resulted in many academics working long hours and expressing dissatisfaction with their working life. These concerns have led to a number of faculties and universities adopting workload allocation models to improve satisfaction and better manage workloads. This paper reports on a study which examined the workload models in use across a large Australian university. Analysis revealed that the various models could be categorised into three types. The pros, cons and impacts of these three categories of model were compared from both a management and staff perspective. The study found that while models of all types can lay the foundation for equitable distribution of workload, some categories of model can have unintended consequences with negative effects on the work culture and hence staff satisfaction.     

Academic workload: the silent barrier to the implementation of technology-enhanced learning strategies in higher education

The effect of technology-enhanced learning (TEL) strategies in higher education has arguably been transformative despite the not-insignificant barriers existing in this context. Throughout the discourse very little attention has been paid to those primarily responsible for this implementation—academic teaching staff. This paper aims to highlight the impact of academic workload allocations, an often silent barrier to the uptake of TEL strategies in higher education. We will discuss the effects of academic identity and culture, preferential time allocation to associative activities, academic technological capacity, university policies and workload and funding models on the uptake, and implementation on TEL in higher education. Our aim is to highlight the risks to staff, students and institutions should these concerns not be addressed and to propose a model for utilisation by all staff responsible for implementing flexible workload models supportive of further implementation of TEL strategies across the sector.     

Counselor educator workload and burnout in the era of COVID-19

The COVID-19 pandemic brought disruption to teaching and other aspects of workload in higher education. The current study sampled 126 counselor educators about workload, compassion satisfaction, burnout, and job satisfaction. Results indicated that faculty workload and administrative responsibilities increased for counselor educators during the pandemic without adequate compensation or support.     

The differences in error rate and type between IELTS writing bands and their impact on academic workload

This paper attempts to demonstrate the differences in writing between International English Language Testing System (IELTS) bands 6.0, 6.5 and 7.0. An analysis of exemplars provided from the IELTS test makers reveals that IELTS 6.0, 6.5 and 7.0 writers can make a minimum of 206 errors, 96 errors and 35 errors per 1000 words. The following section explores the differences in error patterns between IELTS 6.0, 6.5 and 7.0 writers and a proposition is made that the IELTS 7.0 writer shows some convergence of error types found among native English writers. In regard to workload issues, the paper discusses the impact of errors as a distraction which affects reading time and gives an indication of the amount of extra workload that may be required to assess IELTS 6.0, 6.5 and 7.0 writing. The paper concludes with remarks about entrance requirements for tertiary study and suggests that it may be simpler to raise entry standards than attempt to remediate the writing of students with low IELTS scores.     

Faculty acceptance of a workload survey in one major university

The faculty survey or workload instrument becomes the focal point for both praise and criticism about measuring how faculty spend professional time. While research on the workload instrument often centers on the design and administration of the survey, NCHEMS has questioned how faculty react to such workload analysis, a researchable area seemingly overlooked. In a 1973 report, NCHEMS suggested that faculty reaction or acceptance may be related to the degree of faculty self-governance, experience in completing the survey, the positive use of data for departments, and the expectation that faculty are required to complete the survey for an external governing board. Faculty on one large state-supported midwestern university were asked how they felt about the workload survey administered on campus and whether the NCHEMS' factors were related to their acceptance of the survey. Multivariate analysis and a path model helped to analyze and interpret faculty responses to a questionnaire administered by this author. Results upheld one of the four NCHEMS relationships, namely, that a positive attitude toward a survey is related to perceived value of the data for allocating faculty resources and communication in the department. Several practical and methodological considerations are reviewed to extend research on faculty acceptance.     

Towards a methodology to determine standard time allocations for academic work

An online survey of workload activities was circulated to academics across Australia seeking estimates for the time to undertake a range of academic-related tasks associated with teaching, research and service. This article summarises the most important findings from the teaching data of the 2059 respondents. This detail of workload data has not been reported before across the Australian university sector. The findings showing that most academics work more than 50 h per week are consistent with previous studies. Although the estimates of the individuals varied greatly, statistical inquiry indicated the median time required does not vary by experience and online teaching generally requires more preparation time than on-campus teaching. The paper proposes this methodology as a credible means to derive realistic time-based standards for other aspects of academic work and will assist university managers by providing an external benchmark upon which to develop local academic workload models.     

Making meaningful decisions about time,workload and pedagogy in the digital age: the Course Resource Appraisal Model

This article reports on a design-based research project to create a modelling tool to analyse the costs and learning benefits involved in different modes of study. The Course Resource Appraisal Model (CRAM) provides accurate cost-benefit information so that institutions are able to make more meaningful decisions about which kind of courses—online, blended or traditional face-to-face—make sense for them to provide. The tool calculates the difference between expenses and income over three iterations of the course and presents a pedagogical analysis of the learning experience provided. The article draws on a CRAM analysis of the costs and learning benefits of a massive open online course to show how the tool can illuminate the pedagogical and financial viability of a course of this kind.     

Student workload: a case study of its significance,evaluation and management at the Open University

Distance students are time poor and some drop out of their studies because they fall behind with coursework. This raises the issue of how course teams decide upon how many study hours should be included in a course. This article presents a number of Open University projects that have addressed student workload management and relates how learning design has incorporated these findings into advice for new module development. Moreover, the article also discusses how recent automatic feedback systems can motivate and support time-poor students when writing their assignments. This is an important finding as drop-out can occur when students are unable to devote the necessary time to their summative assessments and drop out of the learning process.     

Exploring coping and optimism as predictors of academic burnout and performance among university students

This study examined the relationship between coping strategies, dispositional optimism, academic burnout and academic performance using structural equation modelling. Data were collected from a sample of 532 Spanish undergraduate students. Participants completed a battery of questionnaires including the LOT-R to assess optimism, CSI for the measurement of coping (adaptive and maladaptive coping strategies), and MBI-SS to evaluate academic burnout (exhaustion, cynicism, and efficacy). Academic performance was evaluated by the grade point average (GPA). The results showed that academic burnout was directly and positively associated with maladaptive coping but directly and negatively explained by adaptive coping. In addition, emotional exhaustion was significantly and negatively predicted by optimism. Finally, academic performance was significantly predicted by academic burnout. In conclusion, the findings suggest that both adaptive coping and optimism help to prevent academic burnout and, therefore, positively affect academic performance. Implications for intervention and future research are discussed.     

Allocation of Academic Workloads in the Faculty of Human and Social Sciences at a South African University

ABSTRACT

This article reports on the results of a statistical analysis of the weekly working hours of academics in a Faculty of Human and Social Sciences at a South African university. The aim was to quantify, analyse and compare the workload of academic staff. Seventy-five academics self-reported on their workload by completing the workload measuring instrument. The results indicated that there were no statistically significant differences in the total working hours per week in terms of gender, schools, academic qualifications and positions. However, there were statistically significant differences in the hours spent performing core academic activities such as teaching and learning, administration and management, research and postgraduate supervision, and community engagement and services to the scholarly community. The results indicated inequalities in the workload allocation of academic staff, with some staff members being underutilized and others significantly over worked.     

About time: a metacognitive view of time and workload created by technological advancements in an ODL environment

Management of time and workload is influenced by the quality of awareness of impacting factors. Faculty has to attend to many responsibilities, with technology in teaching a recent but game-changing impacting factor. This article is a case study which explores the metacognitive awareness of the impact of technology on teaching, learning and research by a senior professor at a distance education institution. Current research often focuses on institutional policy, with less attention being paid to how staff consciously reflect on it. Although policy creates necessary frameworks, a healthy and comprehensive awareness of relevant issues is required for making informed decisions about time and workload. Many academics are so accustomed to being overworked that they seem to become unaware of the rising heat, much like the proverbial “frog in a pot of slowly heated water.” What is suggested is that faculty should be skilled in metacognitive awareness strategies, in order to better manage their time and workload.     

试析美国研究型大学基层学术组织模式

美国研究型大学基层学术组织是以学科为基础的独立的、自主的学术组织。其组织规模主要根据教学科研任务的需要来决定。其内部管理以教授统治为主,采取的是少数服从多数的决策机制。总结和归纳美国研究型大学基层学术组织的现状与改革动向,对于探讨我国研究型大学未来的改革重点与方向具有重要的借鉴意义。     

A portrait of remedial instruction: faculty workload and assessment techniques

Remediation in postsecondary education continues to be an issue that is hotly debated by institutional leaders and state policymakers. The National Center for Education Statistics [The National Center for Education Statistics. (2003). Remedial education at higher education institutions in fall 2000. PEQIS. Washington, D.C.: U.S. Department of Education.] estimates that 98% of public 2-year and 80% of public 4-year institutions offered at least one remedial course. The need for remedial courses is also demonstrated by the growing number of students who enroll each year. Studies that examine students and placement are found in the literature, but few examine the faculty who teach in remedial programs [Boylan, H., Bonham, B. S., Jackson, J., & Saxon, D. P. (1995). Research in Developmental Education, 12(1), 42–52.]. The purpose of this study was to examine faculty who teach remedial courses. In particular, we were interested in faculty workload and the assessment techniques employed by faculty based upon type and level of institution. More specifically, data was analyzed using the NSOPF: 99 database on faculty at 2-year and 4-year institutions as well as faculty at private and public institutions. Some comparisons between faculty teaching remedial courses and nonremedial courses are presented.     

Evaluating the effects of team-skills training on subjective workload

This study evaluated the impact of a team-skills training intervention on students’ subjective experience of workload when working in collaborative groups. Three cohorts of students (N = 295) taking an undergraduate degree unit were compared across three successive years, in which presence or absence of training was varied. Students in trained groups reported lower levels of subjective workload than those in untrained groups and also performed better across a range of academic exercises. This effect was moderated by whether students were regrouped half-way through the academic year. Results are discussed in terms of theories of team-skill acquisition and issues in skill transferability caused by regrouping.     

Gender roles and the American academe: a case study of graduate student mothers

Studies have found that motherhood is significantly associated with attrition for female graduate students in the United States. Few, however, have examined this phenomenon from the point of view of current students. Utilizing data from 30 in‐depth interviews with student mothers from a number of academic fields, this study details both the structural environments and the socio‐cultural constructs that affect the women’s daily experiences. The data highlight the fact that the symbolic nature of both roles – mother and student – is often in conflict with the structural elements around which each role is performed. Student mothers confront this dilemma through a number of strategic practices including ‘maternal invisibility’, ‘academic invisibility’, luck, and reliance on the more traditional means of economic and emotional support that come from spouses and parents. In detailing these practices, the study offers both important clues about the factors that may contribute to attrition for graduate student mothers as well as suggestions for institutional improvement.     

Implications for academic workload of the changing role of distance educators

The changing work roles and resulting workloads of distance educators hold significant implications for the wellbeing and mental health of academics. New work roles include redesigning curricula for online delivery, increasing staff-student ratios and demands for student-support, management of part-time staff, and 24-h availability. This research was conducted to investigate the perceived importance of various job roles constituting the quantitative and qualitative workload of distance educators at an open and distance learning university in South Africa. A quantitative, cross-sectional self-report survey design was employed. A stratified random sampling technique was used to ensure generalisability. The questionnaires were completed online, and the results were statistically analysed. The findings include a priority list of 40 distance educators’ work roles that may impact on their perceived workload. The article offers recommendations for policy development to facilitate a healthy workload allocation for distance educators.     

Exploring the relationship between institutional and professional autonomy: a comparative study between Portugal and Finland

By comparing two distinct settings–Portugal and Finland–and based on previous studies revealing similar trends in both countries, this article analyses the relationship between institutional and academic autonomy in the higher education sector. Based on crosschecking of the literature review and 47 interviews with key actors in both the Portuguese and Finnish higher education systems, the authors analyse the extent to which the political attempts to increase institutional autonomy are perceived by academics in these countries as leading to an increase in their professional autonomy. Data reveals that there is a lack of complete correspondence between the way different institutional dimensions have been changing at the organisational level and the way academics perceive the effects at the professional level. While there is a correspondence in the perceptions over organisational and interventional autonomy, no correspondence is found concerning policy autonomy in both countries. Furthermore, there are no homogeneous perceptions within academics group in each country concerning professional autonomy.     

Evaluating the feasibility of remotely administered curriculum-based measurement for students with autism: A pilot study

Students with autism may struggle to develop the academic skills necessary for success in school and beyond. Understanding and improving academic skills performance requires appropriate measurement approaches. One such option that has been minimally studied with students with autism is curriculum-based measurement (CBM). Coinciding with the need to study different approaches to academic skills measurement for students with autism was the global pandemic which forced a shift to remote service delivery with little warning. While some autistic students struggled with this shift, others thrived, raising questions about how to further support students with autism in virtual formats. The purpose of this study was to examine the feasibility of using remotely administered CBM for autistic students by studying both the practicality and acceptability of this approach. Five students with autism (Grades 2–5) participated in this pilot study, completing reading, math, and writing CBMs at three time points. Student behavior and assessor fidelity were collected to examine practicality; assessor ratings of usability provided insight regarding the acceptability of the approach. Results indicated that remotely administered CBM is feasible for some students with autism: all participants completed the study tasks with minimal behavioral difficulties, and assessor ratings of acceptability were high.