Access Services Librarians: A Content Analysis of Job Advertisements, 1977–2004

ABSTRACT

As early as 1977, academic libraries began posting position announcements for access services librarians. During the twenty-seven year period from 1977 to 2004, a total of 217 advertisements that included the phrase “access services” appeared in College & Research Libraries News. Using content analysis, these advertisements are examined to identify both general and unique characteristics in access services positions, while also looking for changes over time as well as possible future trends.     

Access to Australian Government information: A decade of change 1997–2007

Australia has a well-established history of access to government information and publications by citizens, much of it through libraries. The changes in the 1990s and 2000s with the move to electronic publishing and Internet access have led to significant changes in the accessibility of information. In 1997, the Australian Government framework for electronic delivery of information service was established by the report Management of Government Information as a National Strategic Resource. Since this report, there has been a rapid increase in the availability of government information, including government publications. There has also been an increased demand for public libraries to support access. The paper reviews establishment of the initial framework and changes in the past decade. Trends in production of government information, citizens' use of electronic Australian Government publications, satisfaction with online government services, and implications for libraries are analyzed.     

What Makes Access Services Staff Happy? A Job Satisfaction Survey

This article reports the results of a survey that analyzed the job satisfaction of 361 library access services practitioners. Library access services staff were surveyed and asked to rate job satisfaction based on Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory. Results show that access services staff have opportunities for satisfaction based on higher-level needs. Personal fulfillment, job opportunities, and relationships with coworkers rated as the top three most important factors. There are also contributing factors that affect job satisfaction based on lower-level needs, such as salary. Age, education level, and administrative responsibilities also play a role in job satisfaction of access services staff. The survey results demonstrated that most employees are satisfied, while improvements are needed in certain areas to provide employees with a more fulfilling work environment.     

Report on Travel to Former Yugoslavia,April 17–May 7, 2008

The author traveled primarily to Sarajevo, Bosnia‐Herzegovina and Skopje, Macedonia. She attended the 4th International Convention of Slavicist Librarians in Sarajevo and visited the Sarajevo Book Fair. In both capitals she met with book vendors and visited bookstores and libraries. She also learned that travel between the successor states is more complicated now than before the breakup of close Yugoslavia.     

Collection Development Trip to Moscow,Tallinn, Riga,and Vilnius,May 3–23, 2013

The author traveled to Moscow, Tallinn, Riga, and Vilnius in May 2013. The primary purpose of the trip was to acquire materials written by former participants in the University of Iowa’s (UI) International Writing Program (IWP). The UI Libraries has an approval plan for works written by IWP authors from selected countries, including those she visited, but this trip was an opportunity to locate harder to identify materials and to learn from the writers themselves about their current projects.     

Limitation and Maintenance of Library＇ s Right of Access to Copyright Works

认为赋予图书馆著作权作品获取权是基于对公众知情权、文化教育和表达自由等权利的保障,因此,图书馆的获取权有坚实的法理基础。数字环境中,图书馆的获取权受到技术保护措施的限制。只有法律设置规避技术措施的例外条款,同时采取因应之策,才有利于著作权法合理设计图书馆的权利,有效保障图书馆的获取权。     

Library and Information Services to the Arabic‐Speaking Community: A Survey of Michigan Public Libraries

Public Libraries tout that they serve diverse communities, even having collection development policies, programs, and service that recognize their dissimilar neighborhoods. The authors of this article, having noted the influx of Arab‐speaking populations from Iraq and other Middle East countries to the United States, sought to find out the extent to which this population was receiving library service. The investigators discovered that four Michigan counties comprise a significant Arab‐speaking population; in fact, that population base is surpassed only by that of the Middle East countries and Paris, France. The researchers constructed a survey, based on a successful model used with libraries serving Spanish‐speaking populations and applied it to the Michigan libraries in the counties with a significant Arab‐speaking population. The results reveal that the Arab‐speaking neighborhoods, at least at the time of the survey, were not very well served (except in a few instances) by their public libraries.     

We Care—Virtually and in Person: A User-Centered Approach to Assessment,Implementation and Promotion of Library Resources and Services to a Remote Graduate Campus

ABSTRACT

The article relates how the Brooklyn Campus Library of Long Island University, despite limitations of physical distance and the varying conditions of the remote graduate campus at Westchester, makes every effort to face each challenge creatively with practical solutions for implementation. We share our findings and experiences—what worked and what did not—and what remains to be done in terms of supporting the curricula and bringing library resources and services to a mixture of remote site users. The authors recount how the gap between reality and the ideal is reduced and unique issues relevant to remote users are resolved by the Brooklyn Campus Library, in collaboration with other units of Long Island University. We relate how we combine library instruction with our marketing efforts to promote library resources and services. We also analyze survey data and interlibrary loan statistics to assess our success. The article contributes to the ongoing discussion of improving and promoting library resources and services to remote sites.     

From Archive,to Access,to Experience––Historical Documents as a Basis for Immersive Experiences

Libraries have been the key to preserving culture and historic legacy for centuries. One such treasure cataloged in The Pennsylvania State University (Penn State) Libraries is a collection of over 33,000 Sanborn? Fire Insurance Maps. Originally kept safe in metal drawers, the library has embarked on a journey to digitize this abundance of information, combine it with other media such as photographs, and make it accessible through a web interface. Inspired by these efforts, we accessed this information and took it to the next level. Using state of the art 3D modeling and immersive technologies, we created a historic 3D model and immersive experiences of Penn State, exemplarily for the 1922 campus. The resulting experiences can be accessed through the web but also through head mounted displays (HMDs) and mobile phones in combination with VR viewers such as the Google Cardboard. Additionally, they can be used anywhere in the world or on the campus itself as a way to enable remote and in situ experiences and learning. Immersive experiences let us connect to the past, the present and the future, and as such offer value to digital cultural heritage efforts.     

Healthy Competition? The Public Interest in International Radiotelegraphy, 1919–1940

This article traces the definition of the public interest from the Navy Department through the FRC, to the FCC, with regard to the right mixture of competition and monopoly in international radiotelegraphy and identifies foreign policy as an important policy area where regulatory autonomy is enhanced. Policymakers defined the public interest independently of industry pressure because of internal divisions in the industry and, more importantly, because the strategic and international dimensions of the policy area brought the Navy Department into the regulatory mix and prompted the Commission to adopt a realist, rather than a liberal, framework.     

A Goffmanian Analysis of (In)attentiveness as Involvement in Group Therapy Sessions A previous version of this manuscript was presented to the Language and Social Interaction Division for the annual meeting of the International Communication Association,New Orleans,LA, May 27–31, 2004.

This ethnographic investigation explores Goffman's concept of involvement in the group therapy sessions of a women's drug and alcohol treatment program (Goffman, 1963). The program counselors attempted to control the situational order such that clients’ main involvement was displaying attentiveness to the group therapy session itself. Clients’ involvements varied in considerable—though often subtle—ways, and they demonstrated understanding of an involvement idiom. “The rules” were observed and enforced to regulate involvement, and clients who were deviant in their involvement received negative sanctions. Thus, this investigation examines how clients displayed (in)attention and (dis)interest within the social occasion and how these displays were recognized, interpreted, and responded to by group members.