(Re)conceptualizing Intercultural Communication in a Networked Society

We offer four theses about how intercultural communication is altered in a digitally networked era. Digital media shape intercultural communication by (1) producing new public fora capable of (2) hosting rich, multimodal “spaces” of contact on (3) a scale of many-to-many communication that (4) challenges traditional modes of representation.     

Language Convergence and Meaning Divergence: A Theory of Intercultural Communication

Abstract

Meaning lies at the core of intercultural communication. The ways in which meanings are made and the differences in meanings form a core problematic for intercultural communication. Yet intercultural communication theorists have yet to systematically explore the processes by which language and meanings converge and diverge within and across particular cultural milieus. The goal of the present analytical essay is to move the theory of language convergence/meaning divergence (LC/MD) into the intercultural communication realm. LC/MD processes discussed in the analysis include language convergence, meaning divergence through meaning clusters and meaning fragments, and the illusion of shared meanings. To illustrate ways in which LC/MD can be utilized by intercultural communication scholars, cults and morality as foreign policy are analyzed.     

Neoliberalism,Nationalism, and Intercultural Communication: A Critical Analysis of a Japan's Neoliberal Nationalism Discourse under Globalization

Abstract

This paper attempts to draw implications of neoliberalism for intercultural communication by critically analyzing a Japanese neoliberal nationalism discourse. In January 2000, a governmental report proposed adopting English as an official language of Japan. Utilizing the notion of representation as a methodological lens for the analysis, this essay first examines how Japanese culture and communication, which have played key roles in asserting Japanese “uniqueness” along with the Japanese language, are redefined in the report. This essay then investigates how Japan's relations with Asia and the West—two significant discursive “Others” for constructing Japan's identity—are depicted in the text and situate the representation of Japanese culture and communication in the discursive triad for further contextualizing the analysis.     

Navigating with the Stars: Critical Qualitative Methodological Constellations for Critical Intercultural Communication Research

This collaborative essay seeks to chart new methodological pathways for intercultural scholars with a specific focus on Critical Race Theory and Decolonizing and Indigenous Research Methodologies; Activist/Engaged Methodologies; and Performative Methodologies. Each section begins from our own researcher subjectivity, then outlines the constellation within the development of Critical Intercultural Communication (CIC); identifies the constellation's methodological commitments, thematics, and concerns; highlights key exemplars; and raises key questions. At the end of the essay, we explore through a dialogic performance the larger implications that these methodological constellations hold for CIC as a field.     

The Impact of Individual Differences and Group Diversity on Group Interaction Climate and Satisfaction: A Test of the Effective Intercultural Workgroup Communication Theory

Abstract

This study examined individual- and group-level effects of culture and cultural diversity on group interaction climate and satisfaction. Employees from 41 workgroups completed self-construal, face concern, interaction climate, and satisfaction questionnaires. Though analysis of ethnic diversity indicated that group diversity was positively related to perceptions of interaction climate, and had no association with satisfaction, multi-level analysis indicated that as ethnic diversity of the group increased, members of majority and minority ethnic groups had different perceptions of interaction climate and satisfaction. Results demonstrate the importance of considering individual-level manifestations of culture, group-level diversity, and the multi-level combination for workgroup analysis.     

Intercultural Interaction at a Multicultural University: Students' Definitions and Sensemakings of Intercultural Interaction

Abstract

This essay examines how racially or ethnically different students define, make sense of, and evaluate intercultural interaction at the multicultural university. Eighty qualitative in-depth interviews were conducted with university students of varied backgrounds. These interview sessions access students' definitions, sensemakings, and experiences of on-campus intercultural interaction as it has played out in their lives. The findings demonstrate that interviewees equate intercultural interaction with being present in demographically diverse settings. Moreover, this study reveals that definitions and sensemakings of intercultural interaction vary among interviewees primarily based on their racial or ethnic background. Latino/a, Black/African American, White/European American, and Asian American interviewees define and make sense of intercultural interactions in culturally specific ways and in relation to their historical experiences.     

Communication for Public Decision-Making in a Negative Historical Context: Building Intercultural Relationships in the British Columbia Treaty Process

Abstract

Encouraging involvement in local, regional and national communities in order to develop a healthy democracy is a laudable goal for society. However, culturally marginalized groups that have been historically excluded from such participation, and who utilize communication patterns that differ from the dominant culture, cannot take all the responsibility for becoming engaged. The aboriginal peoples of North America are one such marginalized cultural group. Utilizing data from the current British Columbia treaty process, this study posits communication structures, attitudes, and behaviors that dominant culture groups must adopt in order to build positive long-term relationships for public engagement with historically marginalized cultural groups.     

Identity,Communication, Inclusion: The Roma and (New) Europe

Abstract

Based on the theoretical concepts of imagined communities (Anderson, 2006), public sphere (Habermas, 1962/1991), and muted groups (Kramarae, 1981), this essay looks at issues of identity and identity formation of the largest European minority—the Roma, or Gypsies. The essay argues that, similarly to the European identity project, the Roma are actively building a transnational identity without abandoning national identities. Although this model can be a valuable blueprint for increasingly globalizing societies, it is neglected as a possibility because of Roma's marginal social status. Further exploration of self-organized Roma identity-construction is advised.     

Theorizing Communication Orientations of Privilege: How White Discourses (De) Construct Australian Aboriginals

We conducted a discourse analysis of Australians' conversations about race, exploring communication that (re)produces and decenters whiteness. We identified 23 communication practices, organized into four orientations (unity, separation, monologue, and dialogue), describing how those with power talk about those without power and (fail to) balance tensions between similarity and difference. Orientations of unity, monologue, and separation serve antidialogic functions by obstructing transformative thinking, de-legitimizing Aboriginal experiences, and reifying whiteness. Findings suggest it is possible, but rare, for individuals to engage in intercultural dialogue about race. Understanding communication orientations of privilege is a step towards facilitating talk that disrupts whiteness.     

Research and Publication by Communication Faculty in East Africa: A Challenge to the Global Community of Communication Scholars

Abstract

Few African scholars publish articles in top journals, present papers at prestigious conferences, or produce monographs that influence the direction of the field of communication as a whole. We explored hindrances to scholarly productivity in East Africa by administering questionnaires to faculty members at five leading communication departments and conducting in-depth interviews with department heads, librarians, and other senior faculty members. Results indicated that an increase in institutional priority on research and publication makes this an opportune juncture for collaboration with the international scholarly community to facilitate research and publication activity by African academics.     

Communication Productivity: A Major Cause for the Changing Output of Art Museums

Art museum output changes away from collection maintenance to display events and to the sale of add-on goods. What is the driving force? A series of theoretical explanations are tested: technological changes which favor new input combinations and thus arrive at a changed output; changes in the relative price structure; income flows and their relation to the productivity of the different museum output segments. It will be claimed that changes in the ability of art museums to become productive as part of a communication network are the major driving force of the output change.     

Culture,Communication, and Peacebuilding: A Reflexive Multi-Dimensional Contextual Framework

Abstract

This article argues that intercultural communication scholars should play a central role in advancing the study and practice of peacebuilding. A reflexive, multi-dimensional and contextualized framework for viewing peacebuilding is proposed, with a focus on personal, relational, and structural dimensions. Three topical areas—community engagement, intercultural dialogue, and alliance building—are used to illustrate the framework and point to possibilities for additional research and development. Seven strategies for applying this framework in the complex arena of intractable conflicts are proposed and described.     

Stages and Transitions of Relational Identity Formation in Intercultural Friendship: Implications for Identity Management Theory

Abstract

In light of identity management theory (IMT), this research seeks to uncover the stages and transitions that explain the process of relational identity formation within intercultural friendships. Three stages (i.e., initial encounter, interaction, and involvement) and two transition phases emerged within the intercultural friendships of this research. This study concludes that while IMT contributes to our understanding of the process of intercultural relationship formation, it overlooks how intercultural relationships transition from one stage to another and the influences of networks and a third cultural context.     

The Rhetorics of Racial Power: Enforcing Colorblindness in Post-Apartheid Scholarship on Race

This article examines the reproduction of colorblindness discourse in selected post-1994 South African studies in economics, education, literature, philosophy, and sociology. It argues that the presence of dominant racial ideologies in this scholarship is emblematic of an active investment in maintaining racialized privileges. As it illustrates some of the rhetorical mechanisms that inform the articulation of colorblindness discourse at large, it shows that unpacking colorblind rhetoric is itself necessary if we are to make sense of the research emphases, arguments, logics, and findings of a significant body of South African scholarship on race published since the advent of democratic rule.     

Organization (Theory) As A Way Of Life

To the extent that ‘classical organization theory’ is seen to possess any enduring interest it is mainly as a historic artefact. The idea that the principles, axioms, adages and devices elaborated by its proponents any longer possess traction in the present is rarely countenanced. In contrast to this customary view, the present article seeks to indicate the continuing significance of classical organization theory, for both analysing and intervening in organizational life. This necessitates a reconstruction of the conventional understanding of this received term, one in which classical organization theory is viewed less as ‘theory’ in the conventional sense, but rather as a geographically dispersed, institutionally disconnected and historically discontinuous ‘stance’, characterized, inter alia, by a pragmatist call to experience, an antithetical attitude to ‘high’ or transcendental theorizing, and, not least, an ethical focus on organizational effectiveness born of a close connection to ‘the work itself’ or ‘the situation at hand’. Deploying the term ‘classic organization theory’ in this way, to refer to a stance, attitude or comportment, and an associated persona that bears it, we are able to highlight the significant differences between this comportment and the increasingly ‘metaphysical’ attitude characterizing many contemporary approaches to organization and organizing, not simply in organization studies, but also more widely in sociology and cultural economy.     

A care-infused market tale: on (not) maintaining relationships of trust in energy retrofit products

ABSTRACT

Issues of maintenance offer exceptional opportunities for advancing our understanding of how market-driven innovation can meet societal objectives for energy transitions. In this article, I present a case study of ongoing attempts by two spin-outs and one start-up to stabilise innovative socio-technical agencements – ‘customer journeys’ – designed to catalyse economic exchange of certain singular goods – energy retrofit products – in the Netherlands. This market-driven innovation relies on sustaining carefully crafted relationships of trust among supply-chain actants and homeowners. I mobilise the analytical lens of ‘care’ to show how the multiplicity of connections that form through socio-technical agencements – and function as a market – are tentative, contested, and unpredictable. Trust relationships are in a constant process of becoming through contestation and convergence among supply-chain actants. In doing so, I expose the precarious and arduous work involved in maintaining a market for singular public goods. This implies a knowledge politics as well: in a call to sensitise us, market scholars, to processes of maintenance integral to market-driven innovation for energy transitions I propose to advance Callon’s call to civilise markets by sharing troubled, though encouraging, care-infused market tales in an effort to counteract the storification of energy transitions as innovation fairy tales.     

A cry and an outcry: Oplakvane (complaining) as a term for communication practice

This study examined the term oplakvane in Bulgarian discourse. It refers to a communication practice – similar to complaining – and a range of associated cultural meanings for ways to construct a socio-economic and political reality. Data for this study included naturally occurring talk recorded during social events, interview responses from 50 participants, and a range of media postings from newspapers and online sources. These were examined through the lens of ethnography of communication and studies of terms for talk. By examining the term's context, potency, use, messages, meanings, and enactments, a larger cultural landscape is made available, illustrating how oplakvane not only describes negative talk, but references a communication ritual that serves to: (1) release the frustrations of everyday life, (2) celebrate and reinforce feelings of fate and despair, and (3) identify and locate a national Bulgarian character.     

The Hypothetical Skeleton (A Letter to Tahar Djaout)

When Tahar Djaout was gunned down in front of his Algiers apartment building on 26 May 1993, Algerians were stunned and enraged. A massive and public outpouring of grief ensued, a mountain of elegiac writing was produced, and the terrible moment of this writer's death was frozen, preserved as the moment that defined his life. Instantly, Tahar Djaout became a literary martyr and a kind of secular saint. My text explores the mediating role of the relic (the bone) in Djaout's texts, and, in turn, it will consider the text itself as a relic and site of mediation between the author and reader, and between the dead and the living. Djaout was the author of five novels and several books of poetry and short fiction, as well as being a founder and editor of the newspaper Ruptures, which disappeared shortly after his death.