馆际互借联盟——HKALL馆际互借模式研究

本文通过介绍HKALL的基本情况,其系统组成、工作流程、流通政策、用户调查等方面内容,为内地高校图书馆组建图书馆馆际互借联盟,完善馆际互借服务提供借鉴.     

刍议网络环境下的馆际互借服务

论文在分析网络环境下馆际互借服务的基本特征的基础上,对当前国内采用的四种馆际互借系统的功能和特点进行了对比分析.论文还针对我国在开展馆际互借工作中存在的问题,提出了促进发展的应对之策.     

A microcomputer-based, net-lending interlibrary loan system

A microcomputer-based, net-lending interlibrary loan system was developed at Lane Medical Library, Stanford University. The system, designed to generate the monthly billing invoices and all necessary statistical reports, has reduced the time required for logging-in procedures and compilation of monthly, quarterly, and annual statistics. User menus, help screens, and choice fields were developed explicitly for library staff who have little or no computer experience. The program was written using the DataEase database management software running on IBM PC, XT, AT, or compatible with a minimum of 512K RAM. Described are features of this automated interlibrary loan management system and its use in a net-lending interlibrary loan department. It focuses on data entry in the "Library Directory" and "ILL Log Sheet," details of billing invoices, and statistical reports, and flexibility in modifying tax rates, borrowing fees, and other parameters.     

通借通还系统设计与实现

概括了当前图书馆开展通借通还服务工作的现状,结合现有的图书馆管理系统,以南京邮电大学图书馆通借通还系统的开发实践为例,从系统流程、系统功能、模式选择、技术实现等几个方面介绍了实现通借通还服务的系统方法。     

The impact of electronic journals on interlibrary lending: A longitudinal study of statewide interlibrary loan article sharing in Illinois

Interlibrary loan (ILL) article sharing data from the 26 largest libraries in Illinois were collected in 1995/96, 1999/00, and most recently in 2002/03. The OCLC Management Statistics Service supplied the data with the permission of the participating libraries. Longitudinal data analysis focused on the changes that have taken place in article sharing over the past eight years within the state, offering insights into the impact of access to electronic journals. Results show a decline in the number of ILL article requests among the 26 largest libraries in Illinois: a near 26% drop in overall article requests took place between these libraries from 1999/00 to 2002/03, a much larger decline than was expected. The data provide answers to frequently posed questions concerning the impact of electronic journal packages on ILL article sharing and offer some insight concerning the future of ILL in the age of full-text online article availability.     

Cancelled requests:a study of interlibrary loan requests for items held in a medical library collection

This paper presents the results of a study to document and analyze a sample of interlibrary loan requests received from library patrons of an academic medical library for items that are actually held in the collection of the library. This category is referred to as cancelled requests. The purpose of the study was to attempt to measure the degree to which library patrons are not making the best possible use of the collection and understand why this was taking place. Suggestions are presented for steps to lower the cancellation rate.     

Analysis of external and internal interlibrary loan requests: aid in collection management

The analysis of 60,779 external interlibrary loan requests for copies of periodical articles from the collection of Erasmus University Medical Library in 1988 is described. The study was used for planning the length of backruns to be retained due to space limitations that forced the disposal of older volumes. More than 50% of requests were for the most recent two-year period, and 90% of requests could be filled with a twenty-year run of periodicals. In 1989, 4,157 internal requests were received for periodicals not owned; these were analyzed to determine those most commonly requested. Prior to subscribing, new titles were reviewed as to price, bibliometric indicators, number of requests, length of backfile, and the number of requesting departments. The Library Advisory Board decides on cancellation or purchase of periodicals; the elements considered are described.     

Metropolitan Detroit's network. An analysis of interlibrary loan in Metropolitan Detroit

Interlibrary loan activity of Metropolitan Detroit's biomedical network is under continual scrutiny. Published results include a review of interlibrary loan literature, six months analyses of document flow and retrieval, and of clientele, and cost of lending and borrowing operations to both resource and hospital libraries.     

Helping patrons find locally held electronic resources: An interlibrary loan perspective

The University of North Texas Libraries provide extensive online access to academic journals through major vendor databases. As illustrated by interlibrary loan borrowing requests for items held in our databases, patrons often have difficulty navigating the available resources. In this study, the Interlibrary Loan staff used data gathered from the ILLiad interlibrary loan management system to investigate why patrons request locally available materials. This study resulted in recommendations for the Libraries' linking strategies in EBSCOhost databases. Several user education needs were identified and communicated to the Libraries' Subject Liaisons.     

馆际互借和文献传递中的知识产权问题研究

本文分析了图书馆馆际互借和文献传递中涉及的侵权风险：复制权、网络信息传播权、发表权等方面。在阐述国外关于馆际互借合理使用的立法现状的基础上，讨论利用合理使用制度解决侵权纠纷的可行性，并提出最根本的解决办法是和数据库商进行协商，取得数字资源的利用权。     

Collection development based on patron requests: collaboration between interlibrary loan and acquisitions

Libraries are exploring new models of collaboration between interlibrary loan, collection development, and acquisitions. This paper presents two models in which libraries set aside acquisitions or other funds to purchase books requested by patrons through ILL processes. Workflows, scope criteria, and departmental relationships are described. The article reports on several aspects of the effectiveness of these models, such as turnaround time (comparable to traditional ILL loans), average cost per book ($37.00), and patron satisfaction (very high). The authors also address the subsequent circulation of titles and report on the bibliographers’ analysis of the relevance of the titles to the collection of one of the libraries.     

Service quality: An unobtrusive investigation of interlibrary loan in large public libraries in Canada

The quality of interlibrary loan services was investigated from the dyadic perspective of the library and the library customer. The study paired the use of a valid, reliable measuring instrument, SERVQUAL, with an unobtrusive approach related to 130 contrived interlibrary loan transactions in 38 large public libraries in Canada. Library measures of quality produced a fill rate of 52% and a turnaround time of 38 days. Customer expectations of quality proved higher than their perceptions of the quality of services they had received. Reliability, the dimension of quality ranked most important by customers for evaluating service quality, scored lowest in performance. Overall attitudes about the public library were higher than levels of satisfaction with interlibrary loan services. The study found a mismatch between library measures of interlibrary loan performance, based on fill rate and turnaround time, and customer measures of quality, based on disconfirmation theory.     

集中—分布式文献传递与馆际互借服务管理模式探讨

本文首先论述了文献传递与馆际互借服务的集中式和分布式两大服务模式及其主要特点;明确地指出并系统介绍了中国科学院文献传递与馆际互借系统集中控制.和服务分散管理服务模式的实践.并通过对中国科学院文献传递与馆际互借服务管理团队建设、管理团队的职责、任务以及联合服务管理体系的建设等实践的分析,提出了集中与分布相结合模式的文献传递与馆际互借服务的联合管理模式.通过中国科学院文献传递与馆际互借服务联合管理的初步经验总结和发展思考,对集中与分布相结合的文献传递与馆际互借服务管理模式作了进一步的探讨.     

高校扩招背景下馆际互借的探讨

阐述了在高校扩招背景下,馆际互借的重要性和互借方法,提出了提高馆际互借利用率的几种可行性措施。