“学生类档案”管理再透视:现状、矛盾与着力点

以陕西五所高校为代表,对学生类档案资源建设、利用途径、服务水平等进行调查,分析"学生类档案"工作中存在的逻辑独立与物理分散、主客体间信息不对称、需求与服务不吻合等多重矛盾,并从以人为本角度,提出内外驱动认知、逻辑主体统一、学生档案"新来源观"、借力助力智慧校园、"授之以渔"等融合意识层、管理层、资源层、平台层、服务层的解决对策。     

论旅游院校图书馆为学生读者服务的新对策

通过对旅游院校学生读者群特点及信息服务需求的分析,结合其信息服务需求现状,探讨为学生读者群服务的新对策：构建旅游特色实体馆藏,建设旅游特色数据库;探索读者培训新模式,开展远程文献信息服务;进行深层次阅读指导,提升服务效益和水平。     

图书馆大学生社团建设的实践与启示

文章就图书馆开展大学生社团建设实践活动来完善图书馆的服务功能,吸引读者、提高藏书利用率、完善服务功能、营造学习氛围等问题进行了论述,对图书馆大学生社团建设的作用进行了分析,指出了图书馆社团建设实践活动的开展必须认识到位,管理到位,要为学生社团的发展提供广阔的煅炼舞台与环境。     

研究生学科服务需求分析及服务策略探究——以中央财经大学为例

[目的/意义] 以对研究生的学术资源需求和学科服务需求的调研分析为基础,构建基于研究生学习和科研活动周期的学科服务体系,深化学科服务模式,为高校图书馆向研究生提供全面且有针对性的学科服务提出对策性建议。[方法/过程]采用访谈和问卷调查相结合的调研方式,针对不同年级和学历层次的研究生群体特点,分析完整的研究生学习和科研活动周期,掌握不同阶段研究生的学术资源需求和学科服务需求。[结果/结论]提出基于研究生需求的学科服务策略性建议：立足研究生完整的学习和科研周期,制定有针对性的学科服务方案,构建专业的研究生信息素养培训体系;设立论文写作中心、学习研讨空间和创意活动空间,满足研究生各方面的科研和活动需求;完善以研究生需求为导向的学科服务模式,推进高校图书馆全面学科服务的改革。     

基于创客团队需求的高校真人图书馆服务模式构建

随着图书馆创客空间的普及和大学生创客理念的发展,高校真人图书馆应进一步升级自身的服务,将原先的促进高校阅读推广或大学生之间的交流上升到促进大学生创客的合作。在此背景下,真人图书馆应建立基于创客团队需求的服务模式,建立“真人书”的人才资源库、大学生创客的交流平台,以及创客成果的展示平台,以满足大学生创客群体的需要,并推动真人图书馆自身服务模式的改进。     

高校图书馆留学生信息服务问题研究——基于上海大学留学生信息服务现状的调查分析

近年来,我国高等教育国际化飞速发展的态势与高校留学生信息资源服务缺失之间的矛盾突显.文章通过对上海高校留学生具体信息需求与图书馆信息服务建设情况的数据进行调研,分析高校图书馆留学生信息服务存在的问题,并从五个方面探讨其解决方式,以期高校图书馆与留学生群体之间构建更具针对性、主动性和互动性的融入式合作服务模式,为深化高校图书馆信息资源服务探索新的方向.     

高校图书馆学生助理管理模式探讨——以广西生态工程职业技术学院图书馆为例

文章阐述了高校图书馆引进学生助理协助业务工作的意义,同时以广西生态工程职业技术学院图书馆学生助理为例,重点探讨学生助理的组织形式和管理模式,探讨如何通过建立科学、有效的学生助理管理机制来创造多赢的局面。     

THE BEST OF BOTH WORLDS

Reuters established a picture service after its competitors. So why did it enter the picture market when it did? What advantage did late entry give it? How did this new technologically driven business model based on pictures offer the key bridge to the contemporary multimedia company Reuters is today? In this article, the story of the Reuters picture service is told for the first time since it was officially established in 1985. Using Reuters archive, it begins with the purchase of UPI's US pictures service and ends with the contemporary business. It explores the ways Reuters managed to finance the production of pictures; build a new network for the picture service; invest in (and develop) new technologies of distribution, consumption and operation while being constantly on guard through research; study its markets, its competitors and clients; make room for new product lines in the form of news pictures within an already fully operational organisation, and deal with difficulties that resulted from such structural changes. Establishing its picture service during the 1980s not only helped Reuters make a strong entry into the international image market at a time when international news had just entered a new digital era, it also helped Reuters build a strong business and technological model during a period of media industry upheaval. And it used its picture operations to establish an elaborative infrastructure, enabling this forward-looking multimedia business to become a powerful international news agency ready for the future.     

Nothing is Permanent but Change: The Journey to Consolidation and Back

Responding to a staffing shortage and assessment of usage data, eight of Hale Library's nine service desks were consolidated into one service point. Fourteen months later, the Libraries conducted an assessment of the consolidation using reference transaction data, responses to a survey administered to Libraries’ staff, and responses from a student focus group. The assessment revealed many logistical and staffing challenges with the new desk. As a result, a separate service point for reference was created directly outside the consolidated desk. Our statistics indicate that this was a successful change.     

高校图书馆参考咨询延伸服务读者需求研究——以中山大学图书馆为例

采用光沉积-液相化学法调节电子流向,构建了直接Z型TiO₂/Ag/Ag₃PO_{(4 )}(TAAPO)光催化材料.通过扫描电子显微镜(SEM)、透射电子显微镜(TEM)、X射线衍射仪(XRD)、X射线光电子能谱(XPS)、紫外-可见漫反射光谱仪以及光致发光(PL)光谱仪等手段对其进行表征,并对其在可见光照射下催化降解环丙沙星(CIP)的性能进行了研究.结果表明,当水体pH为3.0,催化剂分散浓度为0.3 g/L,CIP的初始浓度为15 mg/L时,光催化降解体系能够取得最佳的去除效果.在该组条件下,光照120 min CIP的降解率约为99%,并且在经历4个循环后仍然保持了良好的降解效果.在光催化降解CIP的过程中,主要反应活性物种为超氧自由基(·O₂     

基于扎根理论的大学生创客服务需求模型构建及验证

[目的/意义]针对当前创客空间提供创新创业服务不足的现状，研究大学生创客服务需求，以期为创客空间服务提供参考。[方法/过程]以扎根理论为调研方法，通过初期访谈整理编码得到大学生创客服务需求模型。根据大学生创客服务需求模型设置问卷，通过发放网络问卷，验证模型是否合理。[结果/结论]大学生创客服务需求模型主要包括两个核心服务需求，即信息知识情报服务需求和创新创业环境服务需求，前者具体包含双创基础知识、信息服务需求、知识服务需求、情报服务需求；后者则包含环境氛围、运行模式、宣传推广、保护机制和专业指导。对回收问卷数据进行整理，通过SPSS探索性因子分析，最终验证该模型合理。     

Incorporating Reference into A Unified Service Point at an Academic Library: A Case Study

This paper aims to discuss the incorporation of reference services into a trending service point model called the Unified Service Point (USP). Driven by organizational shift, the model was recently adopted by Dr. Martin Luther King, Jr. Library of San Jose State University. An anonymous survey was conducted to understand student perspectives on reference services, including the USP. The survey also asked questions about student motivation for seeking help from a librarian, and their level of satisfaction with the reference services. The authors offer recommendations to improve reference services at the USP based on the results of the study.     

How Well Are We Preparing Them?: An Assessment of First-Year Library Student Assistants’ Information Literacy Skills

Most libraries have fully integrated cadres of student assistants into their daily operations, including helping at points of service. As libraries rely more and more on student assistants, we must maintain exceptional customer service to our users. This requires our student assistants to possess information literacy skills that exceed those of our users. This assessment investigates the information literacy skills of first-year library student assistants when compared to the general first-year student population, and it examines if first-year library student assistants’ information literacy skills increase more than those of their peers during their first semester at college.     

开展知识服务是高校期刊工作的生长点

本文论述了高校图书馆开展知识服务的必要性,提出了开展知识服务的对策。开展知识服务是高校图书馆期刊工作的突破口和生长点,围绕知识服务组建期刊工作者队伍,开展期刊的读者服务工作,将使高校图书馆工作呈现蓬勃生机和旺盛生命力。     

大学生志愿者参与阅读推广服务的内在动机研究

[目的/意义] 大学生志愿者参与阅读推广服务已成为扩展推广人力资源、提升推广活动绩效的重要途径。[方法/过程] 通过探索性因子分析与验证性因子分析,研究大学生志愿者参与阅读推广服务的内在动机及其与参与服务行为、参与满意度之间的关联关系。[结果/结论] 大学生志愿者参与阅读推广服务的动机包括"自我发展"质量控制"社会认同"社会遵从"社会交往"5个因素。5个动机因素对参与行为与满意度的作用各不相同。"质量控制"社会认同"社会遵从"社会交往"4个因素对志愿者参与阅读推广服务的行为起到正向积极影响,"自我发展"质量控制"社会认同"3个因素则与志愿者参与阅读服务的满意度形成了正向关联。     

基于统一资源管理的图书馆知识服务

本文从图书馆知识服务的现有模式出发,分析其局限性,并提出基于统一资源管理的知识服务模式,包括资源整合、知识搜索、个人知识门户、隐性知识挖掘等方面。该模式有助于图书馆元数据管理系统的建立及用户体验与忠诚度的提升。     

Bridging Student Leadership Assessment across a Three-Institution Consortium

Throughout the nation, training students for leadership roles is a primary cross-disciplinary bridge from coursework to career or from service learning to community service. Student leadership training has been linked to communication traits of goal setting, decision making, conflict resolution, concern for community, and increased understanding of diversity. Researchers interviewed student leadership training group representatives across a three-institution consortium and found limited assessment procedures. To illustrate relevance, a content analysis was conducted on three pertinent journals. Assessment offers the communicative ammunition needed to build programs in tough economic times and the necessary knowledge to assist students in becoming strong employee-leaders.     

Libraries Across the Sea: Using a Virtual Presence and Skilled Student Assistants to Serve Students Abroad

The authors discuss methods and challenges of supporting branch academic libraries overseas that are not staffed onsite by librarians or permanent staff. The authors present their two-pronged approach of creating a virtual presence carefully customized to the needs of the students studying abroad along with specially and highly trained student workers. The new program, grounded partly in theories from education and business management, is shown to have substantially improved both library services for our study abroad students as well as library student workers’ performance.     

基于知识管理的数字图书馆个性化服务机制研究

介绍了知识与知识管理的相关基本概念以及应用于用户服务所带来的前景，分析了数字图书馆个性化服务的具体表现，提出一种基于知识管理的数字图书馆个性化服务系统模型，并对数字图书馆个性化服务进一步研究工作的方向进行了展望。     

A Change of Service Leads to a Welcome Change

ABSTRACT

The library implemented a new service model focusing on improved expertise, efficiency, and morale during a period of leadership change and workforce reduction. Implementation of a Disney-type service model helped identify skill sets for departmental reorganization. Hiring methods targeted candidates that best fit expectations for the changing needs of the library. New service goals led to improved skills, better personnel matches, and increased dedication. Results included several University Library monetary awards, as well as patron comments that directly related to the changes. The goal-oriented plan implemented by the library addressed a work-force reduction and created a new, highly appreciated service model.