Social work learning spaces: the Social Work Studio

This paper explores the contribution of a physical learning space to student engagement in social work education. Drawing on a constructivist methodology, this paper examines the findings of a survey conducted with students and staff in a social work and human service programme about their experiences of a Social Work Studio learning space. The analysis identified that students and staff who used the Studio reported that students were emotionally, cognitively and behaviourally engaged in the space, which enriched their development as social work and human service practitioners. The researchers concluded that the Social Work Studio is a useful tool for enhancing social work student engagement and increasing their confidence to address the ‘real-life’ challenges they may face as social work practitioners.     

The transfer of reflective engagement from social work education into the workplace: a study of the value of scaffolded reflection

The focal concern of this article is the investigation of the transfer and sustainability of the reflective process into the work environment. Specifically, the identification of the variables which support or challenge practitioners to continue the ongoing process of reflection in practice contexts is addressed. The article describes a study carried out over a seven-year period with students/graduates from a master's in social work (MSW) professional qualification programme in Ireland. The research involved gathering data on participants’ experiences of reflective teaching and learning while on the course and in the initial years of their work as practitioners. In the early phases of the data collection, participants referred to developing epistemological awareness through the reflective process while on the course. This was in the context of a scaffold for reflection through journal writing and mentored portfolio inquiry. The outcomes of the study offer considerable insight into the challenges and value of developing a reflective teaching and learning environment in professional education. In particular, the work highlights how it impacts positively on professional practice.     

Enhancing student engagement in pre-vocational and vocational education: a learning history

Interest in student engagement has increased over the past decade, which has resulted in increased knowledge about this concept and about the aspects that facilitate engagement. However, as yet, only a few studies have focused on engagement from the perspective of the teacher. In this study, we capture the experiences of teachers who were explicitly working with their teams on fostering student engagement. We used the learning history method to capture those experiences and at the same time to stimulate learning within the participating teams. A learning history includes the voices of the different participants involved in order to stimulate reflection and learning. Three teams of teachers participated in the writing of this learning history. Several teachers (n = 10), students (n = 10), and managers (n = 5) from or related to the teams were interviewed. The learning history shows that, on the one hand, teachers emphasized positive relationships and structure in relation to student engagement, yet, on the other hand, students continued to provide examples of negative relationships and mentioned a lack of structure, although they also mentioned improvements. Furthermore, the learning history showed that teachers in all teams reflected on their experiences and learned from the activities employed to foster student engagement, which included taking a more positive approach, conversations about a skills form, and being more consequent. These results taken together indicate that it is possible for teachers to do a better job of engaging their students and that their repertoire can be expanded to include more engagement-related actions. Finally, the learning history produced offers insight into the difficulties experienced by the teams. An important limitation mentioned by all teams was that teachers found it difficult to address each other’s behavior when someone did not act as agreed upon.     

Intelligent design: student perceptions of teaching and learning in large social work classes

Research into the effects of large classes demonstrates that students are disadvantaged in terms of higher order learning because interactions between teachers and students occur at lower cognitive levels. This has significance for social work education, with its emphasis on the development of critical thinking and problem solving, both higher order cognitive skills. This paper reports on quantitative and qualitative research that explored social work students’ perceptions of different teaching and learning strategies in a large mental health course designed with reference to principles of student‐centred learning and constructive alignment. Findings revealed that well‐integrated design, relevance to the real world and teacher enthusiasm were seen as most useful by students, rather than particular learning strategies per se. Higher satisfaction ratings and grades were also associated with this student‐centred course compared with an earlier traditional lecture‐style course. The paper concludes that design based on the interplay between diverse learning activities, including lecture input, strengthened the student‐centred orientation of learning and recommends further research that compares learning outcomes associated with these contrasting approaches to professional education.     

Engagement and learning through social software in finance: a retrospective on the Trading Room experience

The introduction of a social software blog space called the Trading Room in an undergraduate finance unit generated a great deal of activity to support student learning. A subsequent evaluation of this innovation, viewed through the lens of Activity Theory, demonstrated that students perceived high value in the opportunity it provided for them to reaffirm theories, obtain individualised feedback and benchmark their work against others. While assessment is generally seen as the carrot and the stick of learning; students in the study reported that they would still participate in reading and posting to the Trading Room even if there was no assessment requirement. Students did not see any value in the environment as a purely social space, reporting that they saw it primarily as a professional educational community. It would appear that just as there are different communities in the real world social space, there are also different types of communities in the online space.     

Enhancing the student experience through service design

At the recent Association of University Administrators (AUA) Annual Conference in Nottingham, UK, the authors presented a session exploring the role that Lesbian, Gay, Bisexual and Trans* (LGBT*) Staff Networks have to play in higher education institutions and explored the best practice to support their successful launch and longevity. This accompanying article looks to build upon some of the points made in their session while exploring some of the wider issues that LGBT* staff face within higher education in the current policy context, most notably in the UK.     

Enhancing civic consciousness through student pro bono in legal education

A key aim of encouraging law students to participate in student pro bono, a form of experiential learning in legal education, is to develop their commitment to volunteer lawyering after graduation. This paper examines student pro bono in legal education in Australia and the United States. A critical review of the current approaches to student pro bono in both jurisdictions demonstrates that although student pro bono exposes students to lawyering skills, the absence of structured follow-up as part of student pro bono, results in limited changes to students’ attitudes to commit to volunteer lawyering. The benefits of adopting reflective activities as part of student pro bono are discussed. It is argued that transformative pedagogies can encourage critical consciousness and social transformation necessary for active involvement in volunteer lawyering after graduation. Teaching and learning strategies are suggested to simultaneously enhance social and personal transformation and to develop lawyering skills through student pro bono.     

Enhancing student engagement in student experience surveys: a mixed methods study

Background

Measuring the student experience is becoming increasingly important in higher education in the UK. Student experience surveys are used as indicators of quality and form the basis of rankings of higher education institutions. They are also used by them as tools to assist their quality enhancement initiatives. However, these surveys frequently suffer from low response rates, which can reduce the reliability and usefulness of their data. The UK Postgraduate Taught Experience Survey (PTES) is a relatively new survey and suffers from a low response rate. As this survey is new, little is known about why students do not respond to it.

Purpose

This study aimed to explore the reasons why postgraduate students do not respond to the PTES.

Sample

Three hundred and fifty-five postgraduate taught students from four health faculties in one UK higher education institution completed an online survey. Of these, seven participated in one of two focus groups.

Design and methods

The online survey was completed both by students who completed the PTES in 2011 and those who did not. This provided us with cross-sectional data to compare both groups’ knowledge of PTES and their reasons for completing or not completing it. We used multivariate regression analysis to explore which variables were associated with response to PTES. We led two focus groups to explore the themes that emerged from the survey in more depth. This data was analysed by two researchers using thematic analysis.

Results

The cross-sectional data found that students who were not clear about the purpose of PTES were less likely to respond, independent of other potential predictor variables. Focus group data indicated that if postgraduate students felt a stronger connection to the university community they may be more likely to respond to PTES.

Conclusions

This study suggests that higher education institutions may wish to review their strategies for advertising student experience surveys to focus more on their purpose rather than their impact.     

The professional student program for educational resilience: Enhancing momentary engagement in classwork

Abstract

The Professional Student Program for Educational Resilience (PROSPER) was designed to increase students’ ability to stay momentarily engaged in classwork, thus promoting educational resilience. Participants (N?=?277, 51% male, 74% Irish) from two low-income schools in Dublin, Ireland (School A n?=?158; School B n?=?119), were assessed using the intervention’s theory of change: (1) change in knowledge of how to stay engaged in classwork, (2) subsequent change in momentary engagement in classwork, and (3) subsequent longer-term change in dispositions for engagement (i.e., tendency to enjoy learning). Qualitative results demonstrated that PROSPER facilitated students’ knowledge, momentary engagement, and teachers’ involvement with students. Quantitative analyses uncovered changes in knowledge and momentary engagement for both the higher and lower ability tracks in School A. The results give refined information on how this universal-school based program increased students’ momentary engagement and supported their educational resilience.     

Self[ie] reflective practice: revealing student engagement through the photographic performance of the self

ABSTRACT

This paper positions the photographic image of the self (the ‘selfie’) as the reflexive indicator on which students are prompted to reveal their learning behaviours, and uses this mode of reflexivity to construct a qualitative study of engagement in a higher education setting. The study leverages the intensified processes of self –reflection created by the novel forms of convergence across the social landscape in which the selfie is embedded, to reveal how oppositional and indexical selfie-reflective practices can operate to uniquely connect behaviours to learning in this sector.     

Teaching MSW Social Work Practice in a Blended Online Learning Environment

Blended learning is a newly emerging trend in higher education and is defined as the purposeful integration of synchronous and asynchronous learning to provide educational activities that maximize the benefits of each. This paper describes the development of a graduate social work foundation-year practice class in a blended online environment in which both asynchronous and synchronous activities transpire online. The course's underlying pedagogical principles are illustrated, and the perceptions of instructional faculty are reported in key areas, including engagement and participation, activities, and the challenges of technology, socialization, etiquette, and nonverbal cues.     

A conceptual framework for analysing the impact of influences on student engagement and learning

The notion that ‘customer satisfaction’ should be the ultimate measure of quality provision of any service organization is often accepted in the higher education context. However, measuring the quality of an educational institution based on students’ satisfaction is insufficient as it diverts the focus from student development, advancement and growth to an affective evaluation of the service. More appropriate measures of quality of higher education institutions are student engagement and learning. This study describes the likely impact of perceived overall quality of higher education institutions on student engagement. The contribution of this study is twofold. First, it draws attention to the importance of higher education institution quality as the main institutional-level determinant of student engagement and, second, it suggests a comprehensive multilevel conceptual framework for its empirical testing.     

Developing employability skills via extra-curricular activities in Vietnamese universities: student engagement and inhibitors of their engagement

This article reports a study that investigated student engagement and inhibitors of their engagement with developing employability skills via extra-curricular activities in Vietnamese universities. Content analysis of 18 interviews with students and statistical analysis of 423 students’ responses to a paper-based survey showed that despite a variety of extra-curricular activities being frequently organised, students engaged in these activities just above a moderate level. The analysis revealed that students with different motivations as well as students from different university types, disciplines, and university years engaged differently with developing employability skills via this channel. Five inhibitors of their engagement were identified, including students’ working part-time, a lack of information about extra-curricular activities, students’ beliefs about participating bringing no benefits, competition with curriculum-based activities, and unprofessional organisation of these activities. The article discusses ways to improve student engagement with developing employability skills via extra-curricular activities.     

Research on Webbed Connectivity in a Web-Based Learning Environment: Online Social Work Education

This paper describes the preliminary data and analysis of how students in an online MSW program perceive their experiences, interactions, and responses to learning structure, material, and technology in the Web environment. The student perceptions, which have been used to refine the online program, highlight how important it is to students to feel a personal or webbed connection to faculty and other students in the Web environment. Rather than being a cold, sterile learning environment, the online learning world appears to be one that encourages professional webbed connectivity and relationship building.     

Encouraging student engagement in a blended learning environment: the use of contemporary learning spaces

Research shows that some non‐traditional students find the university environment alienating, impersonal and unsupportive. The ‘Quickstart’ project combines traditional lectures and seminars with a sequence of carefully designed online tasks, aimed at lessening the impact of the start of year uncertainties for new students. One thousand students across two geographic locations participated in the programme. The project was evaluated by considering three sources of data: data generated by server statistics of 40,358 successful requests for pages in the first four weeks of teaching; student anonymous responses to an online end of course questionnaire as well as extracts from their reflective journals; and the student experience as viewed through the eyes of a researcher in the classroom. Findings offer insights into how the students blend classroom time with their own time; and student perceptions of their own learning experiences. A collaborative learning experience involving travel to a contemporary learning space (the Tate Modern Art Gallery) mitigated the possible isolating effect of the use of technology; instead the technology enhanced the discussion and participation in activities. The students visited the Tate Modern and then facilitated their discussions by sending each other SMS text messages; they bonded very quickly in the seminar groups, where weekly online tasks that had been prepared individually ‘outside’ the classroom were the focus of group discussion and debate ‘inside the classroom’; their end of semester reflective writing showed very clearly how valuable the early ‘friendship’ groups had been for them settling into university life.     

Committed to learn: student engagement and care in higher education

Efforts to evaluate and improve student engagement have been pervasive in higher education over recent years. Critics argue, however, that troubling affinities are evident between student engagement efforts and a neoliberal agenda which emphasises accountability through performativity. Neoliberalism manifests in policies that focus on the economic benefit to individuals of higher education, rather than the broader social or intrinsic benefits. In this conceptual article, we draw on the work of Martin Heidegger and Nel Noddings in arguing that efforts aimed at promoting engagement and commitment to learn by students should include developing a capacity to care about others and things. Through the lens of care, our aim is to extend current notions of what engagement of students in their learning might look like. Challenging and supporting students entail encouraging them to take a stand on what they are learning and who they are becoming. This enriched conceptualisation has the potential to re-orient student engagement away from a narrow neoliberal agenda, while enabling students to realise the full benefits a higher education can provide.     

A social realist perspective on student learning in higher education: the morphogenesis of agency

Contemporary critiques of student learning research call for new theoretical and methodological approaches. This article proposes a social realist approach to this research, using the morphogenetic theory of sociologist Margaret Archer. The applicability of this approach is demonstrated by reference to an empirical study of engineering students at a South African university, using narrative analysis. In the article itself, two narratives are given in some detail, illustrating the key outlines of the analysis. Students’ emerging personal identities are shown to be highly dependent on their social backgrounds, yet when in the university the possibilities for the morphogenesis of student agency are very constrained. A critical interrogation of these findings proposes that a true higher education should facilitate the development of an enlarged sense of agency for students.     

Learning intercultural communication through group work oriented to the world beyond the classroom

Competence in intercultural communication has become a necessity for functioning effectively in our increasingly globalised and multicultural society. This study reports the use of a group project to enhance students’ learning of intercultural communication. Participants were from a large undergraduate class in an Australian university. The aim of the course is to encourage students to develop knowledge of intercultural communication by orienting themselves to the world beyond the classroom, and by learning from each other’s experiences and perspectives. In a group project assignment, students used the knowledge and skills gained in class to resolve practical problems that they encountered in intercultural interactions outside the classroom. This paper focused on students’ experience of working in groups, and links between this experience and performance on the group project. Our study confirms previous research that demonstrates active engagement in group work can enhance learning outcomes. It also goes further in showing that groups that more highly rated their learning of intercultural communication through the group work experience obtained higher grades on the project.     

我国高校学生事务管理新模式研究——基于对思想政治工作与社会工作的考察

随着市场经济的深入,高校学生事务管理正面临着前所未有的多元化的全新挑战。本文通过对思想政治工作与社会工作的全面比较分析。鉴于两者的的关系,提出把两种工作方法共同运用到高校学生事务管理中去,取长补短、携手并进,构建高校思想政治工作与社会工作各司其职、协同发展,互补、互动、互促,"两位一体"的高校学生事务管理新模式。