Making friends in the ‘electronic student lounge’

An important characteristic of computer conferencing in the context of distance teaching is that there is no requirement for all participants to interact at the same time. Individual users can participate at times which suit them. In an educational context, computer conferencing can provide for a variety of interactions between students, and between students and teaching staff. The .’electronic student lounge’ is a conference for socialising, for making friends, and for forming special interest groups. The 1989 extramural telecommunications (EXTEL) project at Massey University, New Zealand, provided a group of Computer Science students with such a facility. The project was based on an innovative, cheap, easy‐to‐use electronic messaging system developed at Massey.

This paper describes the EXTEL project, including the messaging system employed and the data gathering methods used to evaluate it. An analysis is presented of a sample of the more than 2000 messages exchanged over the trial period. The results of surveys of the participating students both before and after the trial are also presented. A significant proportion of the interactions were found to consist of ‘general chat’ thus supporting the notion that this type of facility helps reduce the isolation often experienced in distance teaching.     

‘Empty signifiers’ and ‘dreamy ideals’: perceptions of the ‘international university’ among higher education students and staff at a British university

This paper reports on a mixed-methods case study investigating how higher education staff and students understand, experience and envision the ‘international university’. As it is becoming clear that international student mobility is not in itself a panacea for universities seeking to internationalise, ‘internationalisation at home’ and ‘global citizenship’ are increasingly permeating university policy documents and mission statements. However, little is known about how students and staff on the ground perceive and experience these concepts. Quantitative and qualitative data were collected at one British university through focus groups (N = 19) and through an online survey (n = 148). Findings revealed a conventional mobility-focused understanding of the international university among students and staff, and a great deal of cynicism as regards ‘internationalisation at home’ and ‘global citizenship’. We discuss implications for practice and a research agenda.     

The deviant university student: historical discourses about student failure and ‘wastage’ in the antipodes

The emergence of academic development in Anglophone higher education was linked to post Second World War massification and concerns about student failure. These concerns were driven by increasing statistical investigations into student attrition and degree times to completion, particularly in Australia and Aotearoa, New Zealand. There was a dominant discourse about student ‘wastage’ (the deviant student). However, if we fast-forward to the late 2000s, we can see that these discourses have been replaced by discourses about university responsibility and teaching quality. Drawing on Foucauldian discourse analysis, this paper aims to trace the historical roots of contemporary teaching and learning dilemmas and to show how the responsibility for student failure was gradually shifted from perceptions of deviant students to perceptions of teacher ‘deviance’, which academic development units were designed to ameliorate.     

Negotiating queer and religious identities in higher education: queering ‘progression’ in the ‘university experience’

This article addresses the negotiation of ‘queer religious’ student identities in UK higher education. The ‘university experience’ has generally been characterised as a period of intense transformation and self-exploration, with complex and overlapping personal and social influences significantly shaping educational spaces, subjects and subjectivities. Engaging with ideas about progressive tolerance and becoming, often contrasted against ‘backwards’ religious homophobia as a sentiment/space/subject ‘outside’ education, this article follows the experiences and expectations of queer Christian students. In asking whether notions of ‘queering higher education’ (Rumens 2014 Rumens, N. 2014. “Queer Business: Towards Queering the Purpose of the Business School.” In The Entrepreneurial University: Public Engagements, Intersecting Impacts, edited by Y. Taylor, 82–104. Basingstoke: Palgrave Macmillan.[Crossref] , [Google Scholar]) ‘fit’ with queer-identifying religious youth, the article explores how educational experiences are narrated and made sense of as ‘progressive’. Educational transitions allow (some) sexual-religious subjects to negotiate identities more freely, albeit with ongoing constraints. Yet perceptions of what, where and who is deemed ‘progressive’ and ‘backwards’ with regard to sexuality and religion need to be met with caution, where the ‘university experience’ can shape and shake sexual-religious identity.     

‘Maintaining competence’: a grounded theory typology of approaches to teaching in higher education

This paper presents a contingency theory of approaches to teaching in Higher Education adopted by university academics who teach heterogeneous student cohorts within a changing university context. The study is located within the substantive context of academics within Australian universities who teach within the broad field of management studies. Orthodox grounded theory is employed to generate a contingency typology comprised of four separate teaching approaches: Distancing, Adapting, Clarifying, and Relating. The model demonstrates how academics utilise a variety of teaching approaches to address their ‘main concern’, namely maintaining their professional competence within the context of a rapidly changing university landscape and significantly heterogeneous groups of students. We have labelled this process ‘Maintaining Competence’. This model stresses the importance of the twin forces of structure and individual agency in determining teaching approaches. It emphasises the value of analysing what academics actually do in the classroom situation, rather than concentrating on normative assumptions of what they should do in terms of best practice.     

Relevance of student and contextual school variables in explaining a student’s severity of violence experienced

Teachers conceptualise and interpret violent behaviour of secondary students in different ways. They also differ in their estimates of the relevance of student and contextual school variables when explaining the severity of violence experienced by students. Research can assist here by explicating the role of different types of contextual school variables. The research question is twofold: (1) Do contextual school variables, in addition to a student’s personal, family and educational variables, explain a student’s violent behaviour? (2) If so, what is the role of student composition variables compared with variables indicating the social cohesion of the school? A hypothetical model was developed in which personal, family, educational and school variables of different types simultaneously explain the severity of violence experienced by a student. The method used to test the model empirically is secondary analysis of data collected in a Dutch national survey on school safety in secondary education (N students = 78,840; N schools = 219). Severity of violence experienced is assessed by the Mokken Scale on Severity of Violence Experienced (MSSVE). Multiple regression analyses reveal that a student who is older, a young male, born in the country of residence, feels at home in another country, does not have an intact family, is not religious, is enrolled in the highest educational track and is achieving lower marks in the school subjects of language and mathematics, experiences more severe violence than other students (explained variance 3.4%). Simultaneously, different types of contextual school variables are differently relevant. Mean severity of violence experienced by students at school indicates clearly more variance (2.3%) than the combination of student composition variables (.4%). The conclusion is that the theoretical model is empirically supported, which also underlines the validity of the MSSVE. The discussion focuses on a comprehensive multilevel approach to stimulate and check improvement of social cohesion at school.     

Educational practice,student experience,and the purpose of education—a critique of ‘Pedagogy in Practice’

The focus of the present paper is a critical discussion of the recently developed concept Pedagogy in Practice (PiP) with the intention of improving the concept for future research. PiP aims to understand ongoing educational practice from the students’ perspective by interviewing groups of students about their understanding of learning. By emphasising ‘pedagogy’ and ‘practice’ and drawing from a theoretical foundation that takes practice and action as key concepts, PiP is an appealing alternative to research in student voice, to which it is closely related. However, a critical analysis of PiP in relation to its stated theoretical sources (Bourdieu, Bernstein, Dewey) shows that the approach contradicts these sources in key areas. In PiP students’ understanding of learning is taken as basic for improving educational practice, however, PiP is developed without an explicit notion of what education is for. This paper introduces a specific formulation of the purpose and functions of education based on the work of Gert Biesta, and outlines how a revised version of PiP might contribute to future empirical research in education.     

Factors explaining the learning of generic skills: a study of university students’ experiences

ABSTRACT

Although generic skills have received widespread attention from both policymakers and educationalists, little is known regarding how students acquire these skills, or how they should best be taught. Hence, the aim of this study was to identify what kinds of pedagogical practices are behind the learning of eight particular generic skills. The data were collected from university students (N =?163, n?=?123) via Internet questionnaires. The findings from regression analyses showed that teaching practices involving collaboration and interaction as well as features of a constructivist learning environment and integrative pedagogy predicted the learning of generic skills – such as decision-making skills, different forms of creativity, and problem-solving skills. In contrast, the traditional forms of university teaching – such as reading, lecturing, and working alone – were negatively associated to learning generic skills. Overall, this study offers detailed information about the pedagogical practices that nurture learning generic skills in university contexts.     

College students’ perception of e-feedback: a grounded theory perspective

The increasing prominence of technology has given rise to new ways for writing teachers to give feedback electronically. Specifically, this article focuses on electronic written feedback (e-feedback) given to a group of English-as-a-Second-Language (ESL) community college students. Although previous studies have investigated the effectiveness of different computer-mediated feedback practices (e.g. video feedback, audio feedback, multimodal feedback), there is a dearth of research which examines the effectiveness of e-feedback and lower-ability students’ perception of e-feedback in ESL post-compulsory writing classrooms which adopt a process writing approach. The present study, which aims to shed light on this research gap and inform ESL writing teachers’ feedback practices, investigates how feedback is given and attended to online by 93 students of an international community college in Hong Kong. Adopting grounded theory as the methodology and a tripartite definition of written feedback as the conceptual framework, the present study reports students’ perception of e-feedback on Google Docs from two sources: students’ written reflections and semi-structured, focus group interviews. Implications related to e-feedback practices are discussed.     

‘You need a system’: exploring the role of data in the administration of university students and courses

Universities generate a mass of data related to students and the courses that they study. As such, ‘data work’ using digital technologies and digital systems is integral to educational administration within higher education. Drawing on in-depth interviews with administrative and managerial staff in an Australian university, this article examines the data practices and processes that have grown up around students and courses. In particular, the article explores the ‘back-stage’ issues surrounding data – e.g. concerns and tensions associated with appropriate uses of data; the organisational cultures that form around the use of data; and the (un)intended consequences of data work. These findings point towards an implicit ‘black-boxing’ of data that shapes the generation and use of digital data in ways that are predominantly restricted and bounded. The article concludes by considering how these constrained forms of data use might be problematised and reconsidered.     

What's wrong with ‘the student experience’?

Speaking about ‘the student experience’ has become common-place in higher education and the phrase has acquired the aura of a sacred utterance in UK higher education policy over the last decade. A critical discourse analysis of selected higher education policy texts reveals what ‘the student experience’ has come to signify, and how it structures relations between students and academics, institutions and academics, and higher education institutions and government. ‘The student experience’ homogenises students and deprives them of agency at the same time as apparently giving them ‘voice’. This paper examines the dominance and sacralisation of the discourse of ‘the student experience’ and questions its positioning as a means of discriminating between the value of different experiences of education.     

‘What really matters to freshers?’: evaluation of first year student experience of transition into university

Measuring student experience in terms of satisfaction is a national measure used by prospective students when considering their higher education choices. Increasingly league tables are used as a means to rank universities with a limited interrogation of the reality of students’ experiences. This study explored the question ‘What really matters to freshers?’ during their transition into higher education through to completion. Students on an academic undergraduate Early Childhood Studies degree (n = 530) over a five-year period completed a Student Experience Evaluation in their first term and this data was correlated with the National Student Survey data collected about their cohorts in the final term of their degree. During the five year period, a number of interventions were undertaken by the academic staff to develop a learning community, based on the values linked to ‘being, belonging, and becoming’. The results of this study suggest that three things matter to students about their experience, that is, the academic staff they work with, the nature of their academic study and feeling like they belong. A model is proposed which aims to demonstrate the impact of academic staff, studies and the learning community that develops through social and academic experiences at University.     

‘Computer games can get your brain working’: student experience and perceptions of digital games in the classroom

There is considerable enthusiasm in many quarters for the incorporation of digital games into the classroom, and the capacity of games to engage and challenge players, present complex representations and experiences, foster collaborative learning, and promote deep learning. But while there is increasing research documenting the progress and outcomes of game-based learning, relatively little attention is paid to student perceptions and voice. In order to effectively target game-based learning pedagogy, it is important to understand students' previous experience, if any, of the use of games in the classroom, and what they made of these. In this paper, we present findings from a survey of 270 primary and secondary school students in Year Levels 4–9 (aged 9–14) in 6 Queensland schools at the start of a 3-year Australian Research Council project researching the use of digital games in school to promote literacy and learning.     

Challenges of university adjustment in the UK: a study of East Asian Master’s degree students

This paper reports on the adjustment of East Asian Master’s level students who came to study at a campus-based university in the UK during 2004–05. International students face challenges in respect to language proficiency, academic expectations and social participation. In this longitudinal study the experiences of a group of students from East Asian countries were surveyed, with a sample of eight students from five countries tracked through regular interviews. The paper describes the level of satisfaction that students experienced and the challenges they faced. It was found that students largely enjoyed their sojourn and achieved satisfactory levels of academic success. They encountered ‘culture bumps’ rather than culture shock. Adjustment was facilitated by adequate preparation, appropriate academic attainment and satisfying levels of social participation with other international students. It is suggested that these students were experiencing an ‘international postgraduate student culture’ rather than integration into local culture.     

International doctoral students’ experience of supervision: a case study in a Chinese university

Internationalisation in higher education is now a worldwide phenomenon but there is little attention paid to internationalisation at doctoral level, although this phenomenon has grown exponentially in recent years. This study focuses on a university in China to examine how international doctoral students and their supervisors perceive supervision and the relations between supervisor and student. It describes and analyses the experiences of supervisors and students, and the concepts they used to articulate and reflect on them. Semi-formal interviews were conducted with six doctoral students and their supervisors. Analysis shows that, apart from formal supervision, informal enculturation through social and academic networks, the tongmen, plays an important role in supervision and in socialising the doctoral researchers into the community of practice. The study adds to the field a new case from a specific epistemological and intellectual tradition and challenges existing theories concerning methods and concepts of supervision.     

Citizenship education ‘goes global’: extra-curricular learning in an overseas campus of a British civic university

Active citizenship is increasingly being framed in the context of lifelong and life-wide learning. However, research on young people’s participation in and experience of different forms of civic practice, particularly in informal settings in different sociocultural contexts, is scarce. Consequently, little is known about how these experiences shape their learning about active citizenship, their understanding of the self and their relationship to society. This paper reports findings from a small-scale qualitative research on students’ experiences of participation in extra-curricular activities (ECAs) in a UK Transnational Higher Education institution in China, in relation to the development of active citizenship and lifelong learning capacity. The findings suggest ECAs can provide opportunities for students to accumulate knowledge and develop skills, attitudes and values that underpin the promotion of active citizenship, while developing habits and skills essential for lifelong learning.     

Home–school agreements: explaining the growth of ‘juridification’ and contractualism in schools

Since 1998 all maintained schools, academies and city technology colleges in England and Wales have been required to publish a home–school agreement. This documents the school’s responsibilities and the obligations of parents, and itemises the behaviour expected of pupils. Most of the parties sign it, from as young as four, although there is no legal obligation to do so. Interview evidence would suggest, however, that the agreement is not only asymmetrically constructed but can be read as part of a broader and worrying shift in cultural practice that augments law-based or ‘juridified’ forms of social management. It also suffers from deficits more commonly associated with contract theory insofar as it makes similar assumptions about human nature that misjudge and undervalue the qualities of moral obligation and trust. The paper argues that this creates problems for schools functionally dependent upon social integration through shared values and consensus formation.     

Making the grade: a history of the A–F marking scheme

This article provides a historical interpretation of one of the defining features of modern schooling: grades. As a central element of schools, grades—their origins, uses and evolution—provide a window into the tensions at the heart of building a national public school system in the United States. We argue that grades began as an intimate communication tool among teachers, parents, and students used largely to inform and instruct. But as reformers worked to develop a national school system in the late nineteenth century, they saw grades as useful tools in an organizational rather than pedagogical enterprise—tools that would facilitate movement, communication and coordination. Reformers placed a premium on readily interpretable and necessarily abstract grading systems. This shift in the importance of grades as an external rather than internal communication device required a concurrent shift in the meaning of grades—the meaning and nuance of the local context was traded for the uniformity and fungibility of more portable forms.