Academic Development as Academic Work

In this paper the authors reflect on their experiences of being academic developers and suggest how our profession might advance in the future. Our inquiry focuses on academic development and how we can support our clients more effectively. We propose that the profession of academic development should aim for academic status with many more research‐active staff contributing to its knowledge base. If this profession were located within the already recognized research field of higher education, we believe a number of potential benefits could accrue. These include a new level of professional standing, greater efficiency in our universities and a more substantial academic development community. Our thoughts and arguments on the nature of our work are framed within a discussion of professional identity, knowledge and academic freedom.     

Rethinking our underlying assumptions about what we do and why we do it: academic development as a case

In this paper, academic developers from universities in three countries explore underlying assumptions about what we as developers do and why we do it in relation to evaluating development programs. Through addressing three questions, key ideas emerge that highlight what is often overlooked in day-to-day practice: the fact that academic development has a ‘signature pedagogy’ defined by the ‘learning paradigm’; the potential role of different stakeholders in setting criteria for evaluation; and the inclusion of non-traditional academic development literatures (e.g., adult education, educational change, organizational development) to avoid perpetuating established practices. Our intent is to intellectually challenge ourselves and others to move beyond sharing program and evaluation activities to explore ideas and literature not often considered in our day-to-day work. While the context is academic development, we believe the questions and the answers that emerged are of value to all involved in staff and professional development.     

Tensions for educational developers in the digital university: developing the person,developing the product

ABSTRACT

Digital education, now common in higher education, is particularly evident in the expansion of blended and fully online offerings at universities. Central to this expansion are educational developers, staff who support teaching and learning improvement in courses they do not themselves teach. Working closely with staff, students, and the curriculum, educational developers see first-hand how the digital learning agenda is both implemented and experienced. This article reports on findings from a national study of three educational development groups: academic developers, academic language and learning developers, and online educational designers, from 14 Australian universities. Although their institutional settings, roles, and work practices varied considerably, a central theme was the tension arising from a perceived shift in institutional priorities from ‘people development’ to ‘product development’: that is, from building human (educator) capacity towards curriculum resource development, particularly for the online environment. Participants reported a decline in autonomy, with institutional strategy and targeted projects increasingly directing both the work that gets done, and the skill sets required to do it. Their observations have implications for how universities conceptualise the development and support of the educational process.     

Lessons from Star Trek: engaging academic staff in the internationalisation of the curriculum

One consequence of globalisation is the demand on academics to better prepare students for work and life in an interconnected world through curriculum internationalisation. Many academics are hesitant, resistant, or ill-prepared to engage with curriculum internationalisation. This paper explores how this can be addressed by reconfiguring the way academic developers engage with academics within their teaching/program teams at the discipline level. Drawing on Star Trek and nomadic space, we theorise a participatory, situative approach to engaging disciplinary academic teams in the internationalisation of the curriculum process. We illustrate this from our work with teaching/program teams in two Australian universities.     

Getting comfortable with being uncomfortable: a narrative account of becoming an academic developer

This article uses a narrative retelling of my journey to academic development to offer a new insight into induction initiatives: alongside a critical commitment to student learning, new academic developers need to build an informed and scholarly ‘idea of the university’. As universities renew focus on teaching and learning, student retention, and success, there is a corollary increase in new academic developers. Newcomers need a full picture of the field; induction that focuses on the narrow institutional context and aspects of best practice is unlikely to fully prepare new academic developers for tensions they may encounter.     

The ‘truth’ of academic development: how did it get to be about ‘teaching and learning’?

The nature of academic development in contemporary universities has been a recent focus in the literature. Highlighting the diversity of practices that exist under its name, ‘academic development’ has been described by some as an ambiguous project and a fragmented field, while others suggest a more coherent project, pointing out a near universal concern with, in particular, teaching and learning. Through an exploration of the practices of the first academic developers in New Zealand, and a consideration of the particular institutions in which they were operating, this article draws on the work of Foucault to consider the modalities of power that were available to them. This exploration is used as a basis from which to consider the systems of truth that began to emerge as a result of the early appointees' practice, in particular their original and enduring concern with teaching and learning as objects of knowledge.     

Concepts of change: enhancing the practice of academic staff development in higher education

Achieving change at any level of educational activity is not easy. In terms of teaching practice, developing a positive capacity for continuous improvement may involve deep change with the potential to threaten the core values and personal belief systems of staff and the students whom they teach. Recent theorising and discussion concerning conceptions of teaching and learning is an acknowledgement that the task of achieving change and the role of change supporters is not just a pragmatic one. This paper considers some of the issues faced by academic staff developers attempting to transform teaching practice. The author draws upon late twentieth century philosophy and extensive theorising about educational and organisational change with a view to suggesting this literature's potential to support the work of change supporters, such as academic staff developers.     

Academic developers: an academic tribe claiming their territory in higher education

In this paper we review the current debate regarding the work of academic developers in higher education and their rightful “place” in higher education, particularly with regard to notions of the discipline, research and scholarship of teaching. We describe and compare the work of discipline academics and academic developers and argue that the two are more similar to each other than different. We acknowledge the challenges and tensions that exist in the overlap between the domains of expertise of discipline academics and academic developers, and attempt to articulate sources of these tensions in a conceptual model. Ultimately we defend two propositions: (1) that academic developers are, by the nature of their work, academics, and (2) that the discipline that academic development is a part of, namely the discipline of higher education, is a legitimate academic discipline in its own right. The consequences of these two propositions are explored.     

Improving publication: advice for busy higher education academics

A major challenge for higher education academics is to research and publish when faced with substantial teaching responsibilities, higher student numbers, and higher output expectations. The focus of this piece is to encourage publication more generally by educators, and to build publication capacity, which academic developers can facilitate. The author’s experience as a busy social work educator highlights the potential for educators in such fields as teacher-training, nursing, medicine and other professional disciplines, to make better use of their daily work material in publication.     

Democracy or intervention? Adapting orientations to development

Many institutional cultures resist change, and within universities academic developers vary their response to such resistance, depending on the type of change, the institution and their own characteristic styles, working preferences and strategic judgements. Variables influencing the successful introduction of innovation in academic practice include the inherent susceptibility of the institution to innovation, the nature of the innovation and the approaches of the change agents involved. This paper explores responses to resistant institutional culture; it presents a dichotomous model of educational development orientations which emerged from an action research project within a research-intensive university and suggests that by adapting developmental orientations according to context, developers can explicitly influence the responsiveness of members of the institution to innovation in academic practice.     

Developing the developers: Some ethical dilemmas in changing times

Abstract

Universities in Australia, like those in many Western countries, currently are being pushed to find for themselves an increasing share of their own budgets and to consider themselves as service providers to students, their ‘customers’. These students, having paid fees, may well expect to get what they have paid for and, in current labour market conditions, that may amount to a degree rather than an education. That is, universities are now under‐funded and, frequently, far from being seen as educational institutions, are seen as businesses whose role is to provide adequate service at optimum price. By and large, educational development staff do not teach students so they do not contribute directly to the income of the enterprise. The position of such staff and the units in which they are located is thus increasingly coming under threat as ‘economies’ are sought by academic ‘managers’. One poignantly pointed issue, then, is the extent to which educational developers might appropriately change the style and substance of their activities to assist in the evolution of universities to embrace and perhaps to thrive in the new environment. Would this amount to collusion or to co‐operation? Developers have, in the past, often attempted to develop themselves by embracing the model of reflective practice and implementing it both while carrying out their work (a kind of action learning) and at conferences and in journals and books of various kinds. However developers, and their clients (actual and potential), are under increasing pressure and for many survival, not thriving, may be the main issue. The issue for developers may well be the identity of their clients ‐ the university; its management; its teaching staff; its students (the university's supposed ‘customers'). In this paper I focus on the ethical dilemmas which may arise when educational developers try to develop themselves to serve various possible clients.     

Enhancing the pedagogical value of multimedia products in higher education

Abstract

In higher education settings two aims of multimedia development and use are: to enhance student learning by changing the nature of the curriculum experience, and to improve the teaching environment. This paper proceeds from the premise that the involvement of academic developers in the production of multimedia projects has the potential to enhance the pedagogical value of the final product. The evaluation of multimedia projects is considered in relation to five issues: conceptual need, students, medium, integration, and relation to existing products. Also presented are associated questions which can be used to explore each issue, and corresponding techniques which can be used to answer those questions. Suggestions are made for ways in which academic developers might create opportunities to work on multimedia development, and specific journals are suggested to assist developers in becoming familiar with the field.     

Talking about contract cheating: facilitating a forum for collaborative development of assessment practices to combat student dishonesty

Contract cheating presents an existential threat to university assessment integrity and, therefore, to the reputations of universities and their graduates. We report on two workshops, with academic development participants who collaboratively addressed assessment identity verification through problem identification and solution creation. As facilitators, we iteratively reflected on the workshop processes to design and refine subsequent offerings. The corresponding research sought to increase sectoral collaboration and evidence student authorship in assessment. This work provides one approach to developing practice-driven resources and insights for academic developers to encourage others to collaboratively address complex problems that are difficult to resolve, like contract cheating.     

Deliberative academic development: the potential and challenge of agency

ABSTRACT

In this paper, we explore possibilities and challenges for deliberative academic development. Deliberative academic development refers to a practice that engages members of the university in dialogue about its purposes, ways of organizing and leading higher education, as well as teaching and learning. The paper critically analyses data from focus group interviews with academic developers from four universities within two national contexts. Combining sociological conceptualizations of agency and the framework of ‘epistemic living spaces’, the paper offers insights into challenges and opportunities for deliberative academic development, as well as a framework for studying agency in other contexts.     

Do academic developers’ conceptions support an integrated academic practice? A comparative case study from Hong Kong and Singapore

ABSTRACT

Academic development (AD) is increasingly being oriented towards an integrated approach to academic practice (AP), given arguments for the importance of integrating research, learning, and teaching. Given the complex and evolving character of AD as a profession, it is important to understand the conceptions of AD held by academic developers, who can play a key role in supporting conditions for such integration. This comparative case study explores conceptions of AD and the scholarship of teaching and learning (SoTL) held by academic developers at two universities in Hong Kong and Singapore, and examines the extent to which these conceptions support an integrated AP. The findings show that not all conceptions recognise the importance of integration; moreover, though in both cases aspects of integration come to the fore, there are gaps that militate against a fuller understanding of integrating teaching and research. The study has implications for future AD practice and raises questions about using SoTL as a means of fostering teaching and research integration.     

Accountability,evaluation of teaching and expertise in higher education

Increasingly universities are being asked to demonstrate accountability through implementation of quality improvement procedures that include student evaluation questionnaires and peer observation. However, a review of research suggests that these procedures, in themselves, do not necessarily lead to improvement. Excellence in modern universities may be more effectively promoted by focusing on facilitating academics' growth in teaching expertise, perhaps first by encouraging staff to demonstrate accountability as part of a systematic programme of teacher education. Academic or staff developers can play an important role in implementing a teacher education programme, and encouraging and supporting a culture of academic leadership.     

Faculty Liaisons: an embedded approach for enriching teaching and learning in higher education

This paper explores the experiences of a group of academic developers who support educational development work as Faculty Liaisons at a large, research-intensive university. These academic developers inhabit complex ‘third spaces’, providing support through an embedded partnership relationship that requires lateral movement across functional and organizational boundaries to create new professional spaces, knowledge, and relationships. The authors utilize narrative inquiry and auto-ethnographic approaches to present an interpretive qualitative analysis of their experiences supporting Faculty and University projects across complex and evolving organizational boundaries. From this analysis, they highlight key roles and responsibilities associated with their blended context and identify challenges that academic developers who occupy third spaces within academic organizations face as they negotiate competing interests, identities, and requirements associated with the diverse range of their projects and the blended experience of working in scholarly and administrative, central- and Faculty-based roles. The lessons they have learned from these experiences will be of particular interest to academic developers who are experiencing the flux of change within higher education settings that are impacting teaching and learning practices both for faculty in the classroom and for those across the institution who support them.     

Not just workshops any more: The role of faculty development in reframing academic priorities

Abstract

At most US colleges and universities, faculty development programmes have assumed a passive role waiting for interested faculty to come to them. For the most part, their activities have been limited to facilitating instructional workshops, managing faculty study leaves and sabbaticals, and providing remedial support for faculty who experience problems in their teaching. As higher education in the US faces political, social and technological challenges, faculty developers must play a more active role in institutional transformation. After providing an historical overview of faculty development in the US and describing the current situation in US higher education, this paper outlines four activities that faculty developers can undertake as change agents to help institutions accomplish the objective of institutional transformation and to foster a stronger academic culture.     

Evaluating teaching effectiveness and teaching improvement: A language for institutional policies and academic development practices

Demands for institutional accountability in higher education have been increasing and have led to greater attention to the evaluation of teaching, the assumption being that improved teaching will result in enhanced learning. In our work as academic developers, we are increasingly helping academic managers make explicit teaching policies and practices that seem fair and equitable. To help us in this work, we have developed a framework for evaluating the practice of teaching. What is unique about this framework is the language it provides to differentiate aspects of teaching. For instance, it provides a basis for differentiating and linking criteria to standards, i.e. the level of achievement desired or expected. Standards are critical if the evaluation of teaching is to be seen as fair and equitable, yet they are often unexamined in other representations of the evaluation of teaching. Although the original intent of our efforts was to provide a framework for academic managers, we have come to find it useful in our own work as university teachers and as academic developers. Examples of all three uses are provided in the paper.