Effects of staff and student tutors on student achievement

In the problem-based curriculum of the faculty of Law, students of the first year are guided by staff tutors or undergraduate student tutors in small tutorial groups. In this study, academic achievement of staff tutor-guided groups are compared with student tutor-guided groups. After an eight-week course students' level of academic achievement was tested by essay questions. Two methods of assessing students' performance are used: expert judgements and propositional analysis. Results of both methods used indicate that no differences in academic achievement occur. Students guided by student tutors perform as well as students guided by staff tutors. Several explanations are proposed to account for these results.     

Student and Instructor Perspectives of ITV Instruction

ABSTRACT

This mixed-methods grounded theory study examined student and faculty perceptions of engagement in Interactive Television (ITV) courses. Survey participants from two regional higher learning institutions consisted of students (n = 442) and faculty (n = 99) with previous ITV experience. Data were analyzed using principal factor analysis, Independent T-test, and ANOVA. Qualitative data consisted of focus groups and student (n = 22) and faculty (n = 10) personal interviews. Factor analysis of survey data identified three engagement themes: dialogic, autonomous, and interpersonal. Significant differences were noted between student and faculty perceptions on all three factors. Faculty rated levels of dialogic and autonomous interaction lower than students, while students reported lower levels of interpersonal interaction. Qualitative coding revealed that students attribute lower dialogic and autonomous interactions to reduced interpersonal interactions. What initially emerged as a simple three-factor model of student engagement in quantitative analysis, became a model of three factors driven by one prominent factor – interpersonal interaction.     

“Is that paper really due today?”: differences in first-generation and traditional college students’ understandings of faculty expectations

Success in college is not simply a matter of students demonstrating academic ability. In addition, students must master the “college student” role in order to understand instructors’ expectations and apply their academic skills effectively to those expectations. This article uses data from focus groups to examine the fit between university faculty members’ expectations and students’ understanding of those expectations. Parallel discussions among groups of faculty and groups of students highlight important differences regarding issues of time management and specific aspects of coursework. We find definite incongruities between faculty and student perspectives and identify differences between traditional and first-generation college students. We argue that variations in cultural capital, based on parents’ educational experiences, correspond to important differences in each group’s mastery of the student role and, thus, their ability to respond to faculty expectations. The conclusion discusses the theoretical and practical implications of considering role mastery a form of cultural capital.     

Cope,Conform, or Resist? Functions of a Black American Identity at a Predominantly White University

This study organized five black American undergraduate students into a participatory action research (PAR) team to examine Cross and Strauss’ (1998) and Cross, Smith, and Payne's (2002) functions of blackness theory (i.e., bonding, code switching, and individualism) within a sample of black American students, frontline staff (i.e., janitors), and faculty at a predominantly white institution (PWI) or university. The racial-ethnic lived experiences of black Americans at a PWI can reveal outcomes in terms of employee performance and student academic and social experience. Data were collected from four student focus groups (i.e., general student body, students in Greek organizations, student athletes, and student leaders), one frontline staff focus group, five individual faculty interviews, and one individual interview with a female student athlete. Each participant completed a demographic survey. Also, extensive field observations were taken of participants at this particular PWI. Findings revealed how black Americans use bonding, code switching and individualism as functions of a racial identity when navigating a PWI as a mainstream environment. Data suggest very little bonding took place across the three subsamples (i.e., students, frontline staff, and faculty) and bonding practiced by black Americans at this PWI was found to exist most often within subpopulations, specifically within students and frontline staff. Participants, overall, were comfortable with code switching between a professional identity and a more racial, black American and/or social identity. Also, a number of participants understood their individuality to be more salient than a racial or black American identity. Implications for PAR projects with black American college students are also discussed within this article.     

Faculty experience of rudeness in Scottish higher education: dealing with rudeness from students and colleagues.

This paper investigated rudeness experienced by academic staff from students, co-workers and senior staff members. The focus of much of the rudeness literature in an educational setting has been on the student experience of rudeness, predominantly in the classroom. The aim of the current study was to focus on the experience of academic staff rather than students, and to broaden consideration of rudeness beyond the classroom, to include e-mail. Using a mixed-methods questionnaire, with both closed and open questions, rudeness perception, impact and response was examined across a sample of 122 academic staff from Scottish Higher Education institutions. The study examined relationships between personality, stress, job satisfaction, level of rudeness and the impact of rudeness on staff. The qualitative segment explored responses to rude e-mails across three sources; student, colleague and senior colleague. The results indicated that academic staff reported similar levels of rudeness from students, co-workers and senior colleagues. Faculty who reported high levels of neuroticism were more likely to report a negative impact of rudeness. Academic staff also reported that their response to rudeness could differ according to the instigator: a greater proportion of staff reported that they would be likely to reprimand a student, in comparison to a colleague, for rudeness. Staff were more likely to seek an informal resolution to rudeness with a co-worker, rather than a student. This paper highlights the potential importance of individual characteristics in assessing the impact of rudeness on faculty and indicates that rudeness may come from several sources in academia.     

Exploring factors that influence adoption of e‐learning within higher education

E‐learning is increasingly adopted in the workplace for supporting professional development and continuing education; however, in higher education, the use of e‐learning is predominantly used as a tool support teaching. As a relatively new priority for universities, this paper explores what influences its adoption. Challenges identified in the literature include organisational features of universities like faculty autonomy and dispersed academic perspectives. This study, carried out at the University of Warwick, adopted a phenomenological approach and explored participants' perceptions through a series of faculty‐based focus groups and individual interviews. Factors identified as influential to adoption of e‐learning included the institutional infrastructure, staff attitudes and skills, and perceived student expectations. Participants suggested the importance of an institutional strategy targeted at providing sufficient resources and guidance for effective implementation. This strategy needs to be supported by a varied programme of staff development and opportunities for sharing practice among colleagues. In further developing understanding in this area, it would be beneficial to replicate the study with other stakeholder groups (including the leadership team and students) to develop an institutional strategy responsive at all levels of implementation. It would also be valuable to investigate the extent to which these findings are replicated within other workplaces looking to adopt innovation.     

French academics: Between the professions and the civil service

In France, where most higher education institutions are in the public sector, permanent academic staff at universities and other higher education institutions are tenured and enjoy a broad individual autonomy. The number of staff on short-term contracts is limited. Most part-time staff are drawn from professionals, business executives, and administrators – in both the public and private sectors. In recent decades, the number of teaching-only faculty expanded rapidly as tenured secondary school teachers were transferred to higher education institutions. As universities have acquired some autonomy, especially in academic matters, recruitment and promotion of staff combine elements of centralisation at the national level with local processes. Some degree of pay differentiation has been introduced through a growing use of supplementary compensation. As the system evolves toward increased self-governance of institutions, the autonomy enjoyed by the faculty is seen by administrators as an obstacle to the development of institutional policies.     

Recognizing the learning-living gap

Many residence hall staff have attempted to align the academic subculture of the faculty with the opposing extracurricular subculture of students by moving closer to the academic sector. Studies at Harvard University and at Hampshire College are summarized to indicate the failure of traditional house systems or residence hall programming to successfully bridge the gap between the academic and living subcultures. It is suggested that student personnel staff should focus on their unique contribution in higher education: the facilitation of students' personal development and interpersonal communication skills.     

Institutional characteristics and faculty/administrator perceptions of outcomes: An exploratory analysis

Linkages between faculty/administrator perceptions of student outcomes and selected institutional characteristics were examined using data drawn from a survey of 320 four-year institutions and the HEGIS database. A particular focus of the study was to investigate the contribution of institutional culture variables on perceptions of effectiveness, independent of more traditional institutional characteristics such as size, type, selectivity, and control. Independent effects were established for perceptions of student satisfaction and student personal development, but were not demonstrated for student academic development or student career development. The study also confirmed relationships between institutional culture and faculty/administrator perceptions of a number of educational process variables generally held to be linked to student outcomes, for example, the frequency of student/faculty contact and the degree to which information and feedback are valued in decision making. Results suggest that institutional culture may be a powerful determinant of perceived effectiveness regardless of its structural setting.     

Gender and doctoral studies: the perceptions of Ph.D. students in an American university

Twenty students enrolled in Ph.D. programmes were interviewed to examine the role of gender in their academic experiences. Gender was examined in three ways: gender of the student, gender of the student’s faculty supervisor and gender make‐up of the faculty within the student’s department or academic unit. All students reported the importance of supportive faculty mentors and that financial worries, time pressure and the uncertainty of future employment were sources of stress. Family formation and striving toward personal as well as professional goals were particularly of concern for women, as were perceptions of differential treatment. Women students valued women faculty mentors, although female faculty were perceived as less supportive than male faculty of family concerns when these women had themselves sacrificed family formation for the sake of their careers. Both men and women experienced less stress and reported greater career commitment when faculty in their departments exhibited less traditional values regarding the balancing of personal and professional goals. The implications of these findings for reducing doctoral student attrition rates and for creating a more supportive environment for Ph.D. students are discussed.     

Marketing students at work: organisation citizenship behaviour training as a tool to minimise survey non-response

A continuing decline in an institution’s response rates for student evaluations of teaching (SET) raised faculty concerns about non-response bias in summary statistics. In response, this institution’s SET stakeholders partnered with a Marketing Methods class section to create strategies for increasing response rates. The project was also an exercise in organisational citizenship behaviour (OCB) training because students in that class section received intensive training on how SET feedback is valued by instructors and its role in improving their academic organisation. Within the context of OCB theory, this article finds student exposure to OCB training increases SET response rates because knowing how SET benefits their organisation increases unit-level response propensity for member surveys intended to improve their institution. In the year of the OCB training, SET response rates increased by 26%, though the increases did not persist into later academic years. The response rate increases are realised across all demographic groups with disproportionate increases among low response rate groups, including low performing students, men and ethnic minorities.     

Student learning in higher education: a path analysis of academic achievement in science

Learning outcomes in higher education are of considerable interest to students, teaching staff, researchers, tertiary education institutions and funding authorities. To improve the quality of learning outcomes may require a better understanding of what happens in the learning process from the perspective of the learner. This study makes use of a number of current instruments for the evaluation of student learning to explore aspects of learning outcomes in terms of academic achievement. The students evaluated were either in their first year of study (N=194) or in the third year of their course (N=118). A causal mode of learning outcomes was developed for each group and evaluated using the PLSPATH program to explore the impact of student‐related causative factors. A number of these factors were shown to have a direct effect on student academic achievement, as measured by annual grade point average (GPA), with some consistency across two year‐levels. The most important factor in predicting academic performance for both groups was students' prior academic performance. Approaches to learning and English language skills were also shown to have some predictive value. Students' metacognitive skills and self‐efficacy, though showing strong inter‐relationships with other factors, did not show a direct effect on academic achievement.     

Veteran Ally: Practical Strategies for Closing the Military-Civilian Gap on Campus

Since the Post-9/11 GI Bill was enacted in 2009, student veteran populations have nearly doubled while services that support their transition to higher education have dramatically increased. Despite a surge in resources, however, institutions are deficient in training faculty and staff about veterans’ issues, consequently leaving student veterans susceptible to inaccurate perceptions about their service and wellbeing. In an effort to provide an inclusive environment for service members, this article discusses findings from two focus groups and 14 interviews with student veterans. Recommendations for training faculty and staff and enhancing the visibility of veterans’ issues through Veteran Ally training and student veteran discussion panels are discussed.     

An assessment of the academic and social integration as perceived by the students in the University of Papua New Guinea

This study assesses the current and ideal levelsof academic and social integration within the University of PapuaNew Guinea as perceived by the students. In order to reducestudent attrition through developing an appropriate attritionpolicy and improving services, a comprehensive picture of thecurrent and ideal academic and social integration climate in theUniversity of Papua New Guinea was necessary. Previousattrition/retention research has not adequately described thevarying degrees of group differences in students' integrationprocess. Using the Tinto model and research instruments thatoperationalised the model, an institutional academic and socialintegration assessment instrument was developed for measuring theperceived current and ideal integration climate. Respondent'sperceived ideal ratings for 24 items representing five dimensionsof academic and social integration were higher than for thecurrent ratings. Significant differences were found between thecurrent and ideal perceptions of student groups in respect of a)students' informal contact with faculty; b) faculty concern forstudents' development and teaching and c) extra curricularactivities. Differences were found between the perceived ratingsof student groups on the basis of year of studies. Implicationsfor policy directives and discriminatory service delivery arealso discussed.     

Learning from the apprentice: an account of action research practice in a university department

An action research project, managed by a graduate student, resulted in the development of an academic website as an effective internal and external communication tool. The main focus of the investigation was to uncover the tacit knowledge held by staff in the Department of Management Communication through a series of in-depth interviews, a focus group, and informal conversations to facilitate the development of a website which effectively captured this knowledge. The cyclical nature of the action research methodology provided the flexibility to ensure that issues could be addressed as they arose; although the relative unfamiliarity of staff with action research methodologies created other barriers to be overcome. The key outcome for the staff was that they became aware of the extent of the tacit knowledge and resources available in the department; they valued these, and they utilised them effectively. The research highlights the different learning outcomes experienced by the student researcher, supervisors and departmental colleagues.     

教师在高校管理中的角色定位

探究真理是大学的使命,大学教师需要学术自由,大学自治是学术自由的制度保障,教师因此获得管理大学的权利。教师的管理权范围涉及大学的所有事务,考量管理效率、教师以学术为中心、教师对高校管理作用的发挥这三种因素,应该在大学内建立教师和行政人员分工协作的管理体制。建立相关委员会,教师通过参与委员会行使管理大学的职能,委员会具有政策制定权,学校行政部门行使执行权。应该加强制度建设,落实教师的管理权。     

Faculty and Technology: Implications for Faculty Training and Technology Leadership

The purpose of this study was to explore the factors affecting ICT adoption process and the implications for faculty training and technology leadership. Respondents represented a wide range of academic and professional positions. They identified themselves as Assistant, Associate, and Professor as well as Instructional Designer, Director of Technology, Information Manager, eLearning Manager, Assistant Department Chair, Associate Vice President of Academic Affairs and Consultant. The respondents identified Organizational Support, Leadership, Training and Development, and Resources as the predominate themes affecting Information and Communication Technology (ICT) adoption process in higher education. Evidence from this study offers insights on how higher education administrators and technology leaders could help their faculty and staff to implement appropriate ICT tools and practices to improve student learning.     

Facilitating small-group learning: A comparison of student and staff tutors' behavior

This study focused on students' observations of student and staff tutors' behavior during two academic courses, using a thirtynine-item rating scale. The study took place within an integrated problem-based law curriculum. Six major factors in tutors' behavior were identified. Differences between student and staff tutors' performance were investigated. The results showed that student tutors were better at understanding the nature of the problems students face in attempting to master the subject-matter. Student tutors were also more interested in students' daily lives, study experiences and personalities. In addition, student tutors referred to end-of-course examinations more frequently than staff tutors to direct student learning. Alternatively, staff tutors used their subject-matter expertise more often and displayed more authoritarian behavior than student tutors. No differences were found with respect to tutors' focus on cooperation among group members. The results are interpreted in terms of the nature of the knowledge and experiences of students and staff with regard to problem-based learning and its requirements.     

Examining the relationships among collaborative learning,autonomy support,and student incivility in undergraduate classrooms

In response to the general perception among college faculty that student incivility is an increasing problem, we investigated ways in which collaborative learning and autonomy support are related to incivility. After collecting survey data from college faculty and their students, we conducted a path analysis to test the mediating effects of peer interaction for students' perception of autonomy support and incivility in different collaborative learning contexts. Results showed that student perceptions of autonomy support positively predicted instructor intolerance of incivility in classes that used formal and informal group work, with social learning acting as a significant mediator for formal groups only. Classroom community negatively predicted intolerance of incivility for informal groups. Suggestions for future research are discussed.     

Life at university with Asperger syndrome: a comparison of student and staff perspectives

Although increasing numbers of students with disabilities are accessing higher education, there is relatively little information about the needs of students with Asperger syndrome (AS). Crucially, students themselves have rarely been included in research examining their needs or the supports they might find helpful. Three focus groups, one with students with AS and two with staff were conducted to explore the challenges, barriers and supports to students' successful progress through one university in the UK. Thematic analysis revealed some key differences between staff and student perspectives, particularly with regard to impact of sensory sensitivities and daily life difficulties on academic progress. Students and staff also held differing views about what is helpful, relating to disclosure of diagnosis and the value of formal social supports. The study highlights the importance of developing services beyond traditional academic supports that students with AS themselves feel are valuable.