The “Internet of Things”: What It Is and What It Means for Libraries

The “Internet of Things” is a popular buzzword but a poorly understood concept. In short, it refers to everyday objects that can sense the environment around them and communicate that data to other objects and services via the Internet. This column will briefly explain what the Internet of Things is and how it might be useful for libraries. It will also discuss some of the problems with and objections to this technology. A list of currently available Internet of Things examples is also included.     

Understanding the “Heroes” and “It Getters”: Fandom and the Colbert Nation

The Colbert Report, an innovative American satirical news show, and the show's dedicated viewers, known as “the Colbert Nation,” redefined fan engagement through audience participation, mediated culture jamming, and ironic political spectacle. Yet very little is known about this fan group. This survey of The Colbert Report's devoted followers finds that the fans are distrustful of political and media elites, highly cynical, very politically involved, not apathetic, and moderately efficacious. Further analysis reveals that viewers have different motivations, some seeing the show as primarily entertainment, some mainly as a trusted source of political information, and others as a mix of entertainment and information. The fans are also found to be highly sophisticated consumers of satire and news, and watch the show as an alternative to mainstream media and as a form of comic relief from current events. Several implications are discussed.     

When Is It Acceptable to Lie? Interpersonal and Intergroup Perspectives on Deception

While deception is generally viewed as an undesirable and unethical action, people evaluate some lies as more detrimental than others. This study examined factors influencing deception assessments, including the seriousness of the lie and whom it benefits. The effect of an intergroup versus an interpersonal context for the lie was examined. Utilizing 24 vignettes varying in terms of these conditions, 259 participants evaluated a lie’s appropriateness, deceptiveness, and complexity. Altruistic and white lies were viewed as less deceptive and more acceptable than self-serving and more consequential lies. Lies evaluated as least acceptable were interpersonal, serious, and self-serving compared to altruistic lies and those embedded in an intergroup context. Intergroup and interpersonal deceptions are recognized as distinct forms of lying and are evaluated differently.     

“It’s about respect!” college-athlete activism and left neoliberalism

This essay offers a critique of left neoliberalism with reference to certain tendencies in cultural studies, antiracist politics, disparity discourse, and college sports. Where the dominant tendency in cultural studies has been to produce complex analyses of identity-based oppression, this article insists on a conception of class politics that, on the one hand, calls for more attention to exploitation and, on the other, de-emphasizes the “working-class identity” model. By examining two recent episodes of athlete activism in college sports—namely, the much-admired “strike against racism” at the University of Missouri in 2015 and the widely condemned (and ultimately unsuccessful) effort by Northwestern University football players to form a union in 2014—the article contends that the commitment to eliminating racism and indifference to ending exploitation in these contexts reflects the broader commitments of a “left-wing” neoliberalism that devotes itself to ending inequality without redistributing wealth.     

Build It and They Will Come? Patron Engagement Via Twitter at Historically Black College and University Libraries

This study is a social media analysis on the use of Twitter at Historically Black Colleges and University (HBCU) libraries. While information science researchers have begun examining how libraries use social media, the vast majority of these studies are situated at large flagship research-intensive universities. Additionally, there currently exist deficiencies in research on social media deployment at HBCU libraries. We leverage, the IBM Watson's analytic engine, to systemically examine over 23,000, tweets over an eighteen-month period, around a set of objective measures including propagation of retweets and sentiment to assess follower engagement. The analysis found little evidence of follower engagement with library generated content. However, we observed a substantial volume of library tweets coalesced around institutional boosterism, rather than library related phenomena. This non-library related content represented the vast majority of retweets, but paradoxically was propagated by non-followers. Additionally, tweets relating to institutional boosterism produced the most positive sentiment within the data.     

COUNTER Release 5: What’s New and What It Means to Libraries

A new release of the COUNTER Code of Practice, Release 5 (R5), was recently published and becomes the standard that publishers and content providers must comply with when they deliver the January 2019 usage data to their customers. This article provides an overview of what’s new in R5, draws some comparisons to the previous code of practice, and discusses the implications for librarians.     

Where Does It Hurt?

No abstract available for this article.     

What is a “MIVER” and How Does the Library Prepare for It?

ABSTRACT

The Military Installation Voluntary Education Review (MIVER) assesses the quality of selected on-base higher education programs and assists in the improvement of such programs through recommendations to the institutions and the military services. This poster relates the experience of one librarian's participation in such a review of the master's degree program in adult education offered by Kansas State University at Ft. Leavenworth. Topics covered include: the librarian's role in preparing the self-study document; steps taken to gather information; collaboration with responsible administrators/faculty members; pre-visit telephone interview with a site inspector; attending the actual site visit; and recommendations from the site team. Shared highlights and benefits specific to this librarian's experience include: developing a better working relationship with the teaching faculty; implementing a new method of reaching the students; gaining new knowledge of library services needed by this particular group of distance students; exploring opportunities for further activities; and reviewing outcomes and commendations received from the MIVER team.     

Educating Zoo Visitors about Complex Environmental Issues: Should We Do It and How?

Modern zoos are committed to environmental education and thus have a mandate to inform the public about biodiversity and conservation. Historically, zoos have avoided complex topics like biodiversity loss from overpopulation and overconsumption in their educational materials, for fear of being offensive or creating a sense of hopelessness. To measure visitor attitudes towards educating about such topics and to help determine effective presentation techniques, we assessed people's knowledge of and attitudes towards the commercial hunting and consumption of wildlife in West and Central Africa (the bushmeat crisis) and examined how the use of different types of images affected these variables. Zoo visitors were exposed to one of six series of photographs, each accompanied by the same text. Photos in three of the series contained explicit, disturbing images of dead animals. The other three series presented benign images related to the bushmeat crisis (i.e., logging, changes in hunting practices). While 83 percnt of visitors had never heard of the bushmeat trade, 98 percent felt zoos should be educating about the topic. Ninety‐seven percent felt the disturbing images were appropriate for zoo visitors except for children under the age of 12. While people spent significantly more time looking at the disturbing images, this did not lead to increases in knowledge (factual or conservation‐related) on the topic. However, visitors who saw the disturbing images were significantly more likely to report being influenced by the images. While the type of image did not affect the frequency of conservation‐related behaviors, significantly more people engaged in a conservation‐related behavior when an opportunity was provided on‐site rather than off‐site. The results demonstrate that the public believes zoos should educate about bushmeat, and that realistic images influence people's perception of an issue. However, visitors' lack of knowledge gains, even when disturbing images are used, suggests that a static display of text with photographs may not be the most effective method for educating about complex issues like bushmeat. Finally, the results show that zoos should provide on‐site opportunities for people to turn their conservation interests into action.     

“It Takes a Village”: On UX Librarianship and Building UX Capacity in Libraries

With growing interest in applying user experience (UX) methods to improve library interfaces, spaces, and services, it is critical to gain a deeper understanding of the organizational factors influencing libraries' adoption and incorporation of UX expertise. This article reports the results of semi-structured interviews with 16 UX librarians and focuses on how the positions were created, the benefits they have brought to their library, their biggest challenges, and the extent that their work is understood throughout the library. The article concludes with a preliminary model of library UX maturity and six critical directions for the future of UX librarianship.     

“We Do It,but They Don't”: Multiple Categorizations and Work Team Communication

The present study adopted an intergroup approach to information sharing and ratings of work team communication in a public hospital (N?=?142) undergoing large-scale restructuring. Consistent with predictions, ratings of communication followed a double ingroup serving bias: while team members reported sending about the same levels of information to double ingroup members (same work team/same occupational group) as they did to partial ingroup members (same work team/different occupational group), they reported receiving less information from partial ingroup members than from double ingroup members and rated the communication that they received from partial ingroup members as less effective. We discuss the implication of these results for the management of information sharing and organizational communication.     

If They Build It Will They Come? Cooperation and Collaboration to Create a Customized Library

SUMMARY

The core mission of Arizona State University (ASU) East Library is electronic delivery of resources and services accompanied by a strong commitment to personalized service and to facilitating the campus educational goals through cooperative and collaborative partnerships with faculty and programs. The Library and the Multimedia Writing and Technical Communication Program (MWTC) have developed and implemented an instructional program in information skills and system design. The MWTC Program emphasizes information access, management, and design as some of the primary skills taught. The Program's applied nature attempts to give students as much practical experience as possible in environments which approximate the workplace. The Library-MWTC partnership combines the expertise of the Library and the faculty to meet the educational goals of the Program in a real-world setting by facilitating the creation and design of a customized MWTC library information system. The faculty and librarian are collaborating to integrate coursework and activities into the new MWTC online degree curriculum to prepare students to take a proactive and decision-making role in information resource and service selection, organization, and system design. The resulting product will be a truly user-centered designed library portal and an educational methodology which may be used for the design of portals for other campus programs.     

CLOCKSS—It Takes a Community

CLOCKSS (Controlled Lots of Copies Keep Stuff Safe) is a community-wide endeavor built upon the widely used LOCKSS system. CLOCKSS is working to guarantee long-term access to digital materials regardless of ability to pay. Two lively sessions led by Victoria Reich, Director of the LOCKSS Program at Stanford University Libraries, were packed to capacity. Librarian and publisher participants in CLOCKSS are implementing a shared solution to one of the most significant challenges of the digital era.     

“It’s Not Okay”: FX’s Starved and Eating Disorders as Entertainment

In 2005, cable channel FX made the risky decision to air Eric Schaeffer’s Starved, a bold experiment that challenged preconceived notions about eating disorders, anorexia, bulimia, and compulsive eating. The show poses interesting questions about illness, forcing the viewer to consider whether eating disorders can ever be considered funny. The show ultimately received mixed reviews and was cancelled after just seven episodes. Through an exploration of this challenging show, the author examines what happens when eating disorders are explored through comedy rather than the more typical tragic narrative. By comparing the show to similar sitcoms such as Fat Actress as well as serious reality programming such as Intervention and made-for-television movies, it becomes clear that while Starved may push the viewer to confront the horror of the disease, it fails not only to create empathetic characters and situations but also is unable to make audiences laugh.     

Do We Have It? A Comparative Analysis of Library Journal Holdings and Works Referenced in Faculty Publications

Libraries often wonder if their collections can support their faculty’s research. Large citation databases, such as Scopus or Web of Science, can help automate such a review process. This session will present findings about to what extent faculty were able to complete their journal publications without utilizing interlibrary loan. Using data gathered from Scopus, the range and date of journals referenced by faculty at my home institution will be compared with holdings from my library’s electronic resources knowledge base to determine the level of overlap. Results will be presented by journal discipline to highlight any variation among the science, social science, and arts and humanities divisions. Special emphasis will be given to using this data to inform decisions about purchasing journal backfile collections.     

It’s More Than Self-Presentation: MUM Effects Can Reflect Private Discomfort and Concern for the Recipient

Is the reluctance to share bad news (i.e., the MUM effect) motivated more by a public display or private concern, and does it benefit mainly the messenger or the recipient? An experiment (N = 309) that crossed good/bad news with three communication channels (face-to-face, text messaging, e-mail) revealed that messenger reluctance was greatest under conditions of bad news and did not vary based on the channel through which the recipient contacted the messenger. In contrast with earlier work, this MUM effect was more consistent with a private fear of distressing the recipient. Theoretical implications and limitations are discussed.