Social support satisfaction,on‐line communication apprehension,and perceived life stress within computer‐mediated support groups

This study used an on‐line questionnaire to examine the relationship between social support satisfaction, on‐line communication time, on‐line communication apprehension, and perceived life stress among members of various on‐line support groups (N = 140). The results indicated that on‐line support satisfaction was predictive of on‐line communication time while on‐line communication apprehension was not related to on‐line communication time. On‐line communication apprehension was found to be predictive of on‐line support satisfaction. On‐line support satisfaction was found to be predictive of perceived life stress. The implications of findings for communication and social support research as well as the limitations of the study are discussed.     

A university library management model for students’ learning support

Abstract

This research was aimed at developing a university library management model that would support students’ learning. The research was conducted in three phases: 1) an investigation into the requirements of a university library service of instructors; 2) an investigation into the attitudes of librarians, libraries’ administrators, and university’s administrators toward the roles of library and policy concepts relating to university library management that promote students’ learning; and 3) the development of a university library management model for students’ learning support. A mixed research method was applied comprising qualitative and quantitative approaches. Data was collected using in-depth interviews and questionnaires. The findings have led to a proposal of a university library management model that supports student learning, which is comprised of five components: 1) management policy and system; 2) learning resources; 3) learning support services; 4) learning environments; and 5) the competency and roles of information professionals. It can be stated that studies into Thai university library implementation, strategic plans, and self-assessment reports under the quality assurance system showed that even though libraries have updated resources and services following changing situations in policies, technologies, and users’ needs, there is no clear indicator that Thai university libraries have any strategy for acquiring roles to support students’ learning with practical outcomes. Through reliable research work, this study into a model for university library management would result in a means of developing university libraries that truly supports university student learning based on information from instructors, library administrators, and librarians.     

Give thanks for a little and you will find a lot: The role of a support seeker’s reply in online support provision

This experiment examined reciprocal communication among support seekers and support providers in online support forums. An interactive online support forum web page was employed where comments to a support-seeking post and a support seeker’s reply to previous comments were manipulated, and participants could post their responses on the interactive web page. Results showed that support seekers received more supportive responses from subsequent viewers when they expressed appreciation for earlier comments. Compared with an appreciative reply to supportive comments, the same reply to unsupportive comments elicited more positive expectancy violations and thus higher levels of action-focused supportiveness in viewers’ responses. This study extended the application of expectancy violations theory to the context of online support forums.     

Network member support marshaling in response to another’s relational transgression experience

Relational transgressions are emotionally difficult for those who directly experience the transgression. Less is known about how transgressions affect those located within the personal network of a relational transgression victim. This study explored how network members engaged in support marshaling in response to another’s transgression experience. Results indicate that some participants marshaled support, citing four reasons for their actions: perceived insufficiency, camaraderie, personal ramifications, and personal values. We explore these reasons for marshaling support and discuss them within the broader context of support marshaling and relational transgressions.     

“Anyone free to chat?” Using technological features to elicit quality support online

This study examines how support seekers can integrate verbal and nonverbal cues in social network sites (SNSs) to elicit quality support from others. Building from sensitive interaction systems theory and verbal person centeredness (VPC), participants (N?=?579) evaluated a SNS profile that contained manipulated levels of directness in status updates used to seek support and nonverbal emotional expression in profile pictures. To capture the transaction of support, participants provided supportive messages in public and private conditions that were coded for their level of VPC. Negative emotional cues in profile pictures increased VPC in private messages, whereas directness in status updates negatively predicted VPC in private messages. Participants produced messages with higher levels of VPC after they viewed profiles that incorporated more features to disclose distress effectively. Broadly, this study addresses whether the content people post on SNS profiles shapes the quality of the supportive messages they receive.     

Third‐person effect,gender differences,pornography exposure and support for restriction of pornography

The interrelationship of the factors that influence attitudes in support of restrictions on pornography are explored in this study. From data gathered in a survey of Taiwanese high school students, a model is constructed to depict these relationships. Although both male and females subjects perceived pornography to have greater negative influence on others than on themselves, females who had a lower level of past exposure to pornography perceived greater negative effects of pornography on others than did male respondents. Findings also supported the hypotheses that gender, lower level of past exposure and perceived negative effects all are related to an attitude that favours control of pornography.     

Token‐curated registry in a scholarly journal: Can blockchain support journal communities?

In this paper, we propose a novel framework for a scholarly journal – a token‐curated registry (TCR). This model originates in the field of blockchain and cryptoeconomics and is essentially a decentralized system where tokens (digital currency) are used to incentivize quality curation of information. TCR is an automated way to create lists of any kind where decisions (whether to include N or not) are made through voting that brings benefit or loss to voters. In an academic journal, TCR could act as a tool to introduce community‐driven decisions on papers to be published, thus encouraging more active participation of authors/reviewers in editorial policy and elaborating the idea of a journal as a club. TCR could also provide a novel solution to the problems of editorial bias and the lack of rewards/incentives for reviewers. In the paper, we discuss core principles of TCR, its technological and cultural foundations, and finally analyse the risks and challenges it could bring to scholarly publishing.     

Communcating emotional support and its relationship to feelings of being understood,trust, and self‐disclosure

The communicating of emotional support would seem to be an aspect of any successful relationship. Additionally, it would seem to reason that how one communicates emotional support would be an aspect of a relationship pertinent to communication research. Unfortunately, there is very little empirical evidence that illuminates how this is related to other relational outcomes such as trust. Weber and Patterson (1996) first developed a measure that taps into how much emotional support one receives from a specific other. In their initial scale development piece the authors validate the Communication Based Emotional Support Scale (CBESS) by finding positive correlations with both relationship solidarity and relationship satisfaction. This current study aimed to further validate the CBESS by exploring its relationship to trust, self‐disclosure, and feelings of being understood.     

Evidence in seconds? Format and design considerations in the provision of reliable information to support evidence‐based practice

Evidence‐based practice is gaining support amongst health professionals. However, the major barrier remains the lack of time to read the literature. There are also problems with the take‐up and use of evidence‐based information sources such as Cochrane reviews and Effective Health Care bulletins. If such evidence is to be incorporated into local guidelines and used in day‐to‐day practice, practitioners request that these and other reliable publications be further summarized in short packages and available within seconds. The Health Evidence Bulletins Wales offer a model for this approach. The Bulletins have gone through several developmental stages leading to a novel two‐column format. In the first column, brief statements summarize the best available evidence within a topic area. In the second, full details are provided of the supporting publications (and the evidence type, or research design) with links to the full text of documents, where possible from the electronic versions of each Bulletin. Results from a questionnaire study using a random sample and unsolicited feedback suggest that this ‘two‐tier’ approach to information provision is valued by users and has implications for information services currently under development to support clinical governance.     

Communication of social support to sexual harassment victims: Professors’ responses to a student’s narrative of unwanted sexual attention

University professors are important sources of social support for students who have been sexually harassed. However, research has not investigated how professors communicate with students who seek help in coping with this distressful problem. This study examines the types of social support provided by 96 professors in response to a student’s narrative of unwanted sexual attention, and factors that influence their support. The results show that professors provided the student with more problem solving than emotional support. Consistent with the social support model that was a foundation for the study, the types of support were associated with the sex of the professors and student, and the professors’ tolerance for sexual harassment.     

‘You get in a hole,it’s like quicksand’: a grounded theory analysis of social support amid materially bounded decision-making processes*

Financial precarity is a reality for a significant portion of the U.S. population. The inability of people to live sustainably has wide-ranging ramifications for individuals, families, communities, and larger society. The lived experiences of those in low-income financial precarity is perpetually threatened and constrained from a material standpoint. In this grounded theory research, we analyzed the perceived manifestation of social support during financially precarious decision-making. This study contributes the notion of materially bounded decision-making as a theoretical concept that foregrounds the role of materiality in decision-making processes. The analysis revealed uncertainty, urgency, complexity, and risk as the underlying context for materially bounded decision-making. Depending on the strength or weakness of participants’ social support systems, the trajectory of decision-making processes changes, leading to two dominant decision-making pathways. Results indicated that at times communicative social support intervention provided a sense of temporary stability.     

Effects of reintegration difficulties,perceived message acceptance and perceived autonomy support on U.S. military Veterans’ evaluations of messages encouraging them to seek behavioral health care

This online experiment integrates confirmation, politeness, and self-determination theories to examine how Veterans evaluate family members’ messages encouraging them to seek behavioral health care. Veterans (N?=?226) evaluated messages manipulated to express high or low levels of acceptance and autonomy support, completed outcome measures (persuasiveness, relational impact, identity management, emotions), and reported on their own reintegration difficulties. Positive associations were found between perceived message acceptance and three outcomes, and perceived autonomy support and two outcomes. Reintegration difficulties were associated with more negative message perceptions. Perceived acceptance and autonomy support also mediated a number of associations between manipulated message features and outcomes, as well as reintegration difficulties and outcomes. Theoretical and practical implications are discussed.