Evaluation of the KA24 (Knowledge Access 24) service for health- and social-care staff in London and the south-east of England. Part 1: quantitative

AIMS AND OBJECTIVES: This two-part paper aims to identify the main transferable lessons learned from both the quantitative and qualitative evaluations of the Knowledge Access 24 (KA24) service of online databases and selected full-text journals for health and social care staff in London and the south-east of England. The quantitative evaluation analysed usage rates and user registration with the objective of measuring uptake by previously disadvantaged staff, and to inform the subsequent qualitative survey. METHODS: User and usage data were analysed by type of NHS Trust, by type of user, and by what was being used. The evaluation assessed development in user registration and usage of both databases and journals over a 2-year period. Data were aggregated and analysed both monthly and quarterly. RESULTS: Usage levels increased, but uptake in both the mental health and primary care sectors was comparatively slow. Nurses and allied professionals used the service more than doctors. The increase in usage of full-text journals over the usage of databases was marked. CONCLUSIONS: Previously disadvantaged staff used electronic resources. A qualitative survey was needed to identify the main enablers and barriers to uptake.     

Knowledge spaces in the Internet and Semantic Web (Part 2)

This paper is the second part of the article with the same title. In the first part, the general aspects of a new field known as the Semantic Web and the history of the issue, the basic challenges for the establishment of knowledge spaces in the Internet, and problems in the extraction of knowledge from texts in natural languages (NLs) that arise in this context were discussed; as well, a review of designs and systems developed by foreign teams and organizations was presented. The aim of this article is to make a science metric analysis of publications on the subject in the proceedings of key Russian conferences. Based on this analysis, which was conducted with the use of special means for extraction of information from texts, research groups and lines of investigation in the field of interest in Russia and the member countries of the Commonwealth of Independent States are discovered; it is inteded to complete their consideration in the third part of this study.     

Bibliotherapy for mental health service users Part 2: a survey of psychiatric libraries in the UK

Aims and objectives: UK health policy advocates a patient‐centred approach to patient care. Library services could serve the rehabilitation needs of mental health service users through bibliotherapy (the use of written, audio or e‐learning materials to provide therapeutic support). Part 2 of this two‐part paper assesses the views of psychiatric libraries in the UK on providing access to service users and possible services provided. Methods: An e‐mail questionnaire survey of psychiatric library members of the psychiatric lending co‐operative scheme (n = 100) obtained a response rate of 55%, mostly from libraries based in hospitals. Results: At present, libraries funded by the health service provide minimal facilities for service users. Librarians are uncertain about the benefits and practicalities of providing access to service users. Conclusions: In order to implement change, information providers across the National Health Service (NHS) will need to work collaboratively to overcome attitudinal and institutional barriers, including the key issue of funding.     

概念地图在知识表示与知识评价中的应用(Ⅱ)——概念地图作为知识评价的工具及其研究框架

概念地图构建方法关心概念选取、概念分类、中心概念定位、连接概念和交叉概念等几个主要问题。概念地图分析法集中在:分析概念地图组成成分,比较概念地图和基准概念地图的相似度,以及两者的综合。概念地图构建方法、分析方法、分析指标的信度和效度,三者密不可分,共同构成概念地图作为知识评价工具的研究框架。图2。表1。参考文献28。     

概念地图在知识表示和知识评价中的应用(Ⅰ)——概念地图的基本内涵

概念地图是针对特定主题的个人结构化知识的一种图示方法。构成概念地图的基本要素有关系、命题、等级、意群、交叉关系和示例等。概念地图有其理论基础。其研究领域包括对其作为知识表示工具的研究,以及其作为知识评价和提取工具的研究。概念地图在知识管理中的应用,有利于知识创新、交流和共享,并可用于知识评价等。图1。参考文献36。     

Evaluating digital libraries in the health sector. Part 2: measuring impacts and outcomes

This is the second part of a two-part paper which explores methods that can be used to evaluate digital libraries in the health sector. Part 1 focuses on approaches to evaluation that have been proposed for mainstream digital information services. This paper investigates evaluative models developed for some innovative digital library projects, and some major national and international electronic health information projects. The value of ethnographic methods to provide qualitative data to explore outcomes, adding to quantitative approaches based on inputs and outputs is discussed. The paper concludes that new 'post-positivist' models of evaluation are needed to cover all the dimensions of the digital library in the health sector, and some ways of doing this are outlined.     

2. CBQ REVIEW ESSAY: Reporting Wars and the Military (Part 1)

Leslie Halliwell's The Filmgoer's Companion (New York: Hill and Wang, 1974—$25.00)

Ray Armes' Film and Reality: An Historical Survey (Baltimore: Penguin Books, 1974—$1.95, paper)

Peter Harcourt 's Six European Directors: Essays on the Meaning of Film Style (Baltimore: Penguin Books, 1974—$2.50, paper)

James Robert Parish' The RKO Gals (New Rochelle, N.Y.: Arlington House, 1974—$14.95)

Lee R. Bowker's Elements of Film (New York: Harcourt Brace Javanovich, 1974—$5.95, paper)

Jump Cut: A Review of Contemporary Cinema (3138 West Schubert, Chicago, Ill. 60647—$3.00 for 6 issues a year, or 50c each)

William Kuhns' Themes Two (Dayton, Ohio: Pflaum/Standard, 1974—$4.95, paper)

Raoul Walsh's Each Man in His Time: The Life Story of a Director (New York: Farrar, Straus and Giroux, 1974– $10.00)     

The hospital library online--a point of service for consumers and hospital staff: a case study.

The Health Library at Stanford University is described in the context of electronic information services provided to Stanford University Medical Center, the local community, and Internet users in general. The evolution from CD-ROM-based services to Web-based services and in-library services to networked resources are described. Electronic services have expanded the mission of The Health Library to include national and international users and the provision of unique services and collections.     

The emerging Web 2.0 social software: an enabling suite of sociable technologies in health and health care education

Web 2.0 sociable technologies and social software are presented as enablers in health and health care, for organizations, clinicians, patients and laypersons. They include social networking services, collaborative filtering, social bookmarking, folksonomies, social search engines, file sharing and tagging, mashups, instant messaging, and online multi-player games. The more popular Web 2.0 applications in education, namely wikis, blogs and podcasts, are but the tip of the social software iceberg. Web 2.0 technologies represent a quite revolutionary way of managing and repurposing/remixing online information and knowledge repositories, including clinical and research information, in comparison with the traditional Web 1.0 model. The paper also offers a glimpse of future software, touching on Web 3.0 (the Semantic Web) and how it could be combined with Web 2.0 to produce the ultimate architecture of participation. Although the tools presented in this review look very promising and potentially fit for purpose in many health care applications and scenarios, careful thinking, testing and evaluation research are still needed in order to establish 'best practice models' for leveraging these emerging technologies to boost our teaching and learning productivity, foster stronger 'communities of practice', and support continuing medical education/professional development (CME/CPD) and patient education.     

Developing methods for systematic reviewing in health services delivery and organization: an example from a review of access to health care for people with learning disabilities. Part 1. Identifying the literature

OBJECTIVES: Our objectives were to identify literature on: (i) theory, evidence and gaps in knowledge relating to the help-seeking behaviour of people with learning disabilities and their carers; (ii) barriers experienced by people with learning disabilities in securing access to the full range of health services; (iii) interventions which improve access to health services by people with learning disabilities. DATA SOURCES: twenty-eight bibliographic databases, research registers, organizational websites or library catalogues; reference lists from identified studies; contact with experts; current awareness and contents alerting services in the area of learning disabilities. REVIEW METHODS: Inclusion criteria were English language literature from 1980 onwards, relating to people with learning disabilities of any age and all study designs. The main criteria for assessment was relevance to the Guilliford et al. model of access to health care (Gulliford et al. Access to health care. Report of a Scoping Exercise for the National Co-ordinating Centre for NHS Service Delivery and Organisation R & D (NCCSDO). London: NCCSDO, 2001), which was modified to the special needs of people with learning disabilities. Inclusion criteria focused on relevance to the model with initial criteria revised in light of literature identified and comments from a consultation exercise with people with learning disabilities, family and paid carers and experts in the field. Data abstraction was completed independently and selected studies were evaluated for scientific rigour and the results synthesized. RESULTS: In total, 2221 items were identified as potentially relevant and 82 studies fully evaluated. CONCLUSIONS: The process of identifying relevant literature was characterized by a process of clarifying the concept under investigation and sensitive search techniques which led to an initial over-identification of non-relevant records from database searches. Thesaurus terms were of limited value, forcing a reliance on using free-text terms and alternative methods of identifying literature to supplement and improve the recall of the database searches. A key enabler in identifying relevant literature was the depth and breadth of knowledge built up by the reviewers whilst engaged in this process.     

Evaluation of outreach services for primary care and mental health; assessing the impact

Objectives: This paper reports an evaluation, carried out for London Health Libraries, of the impact of outreach services to primary care and mental health workers in 13 different settings. The main aims of the project were to identify the impact being made by the service, and to produce best‐practice guidelines for outreach services in this kind of community setting. Methods: Analysis of documents, analysis of any evaluation already carried out, interviews with outreach librarians, survey of a representative sample of users (eight services). The services evaluated were very diverse in terms of setting, structure, functions and activities. The evaluation was therefore largely qualitative. Emphasis was placed on trying to identify critical incidents, where it could be shown unambiguously that the outreach services made a difference to practice. Findings: Service recipients felt better informed, more up to date, more aware of resources, more confident and supported in their work, and saved time. Direct impacts, such as improved patient care, cost savings, etc., were more difficult to establish. Conclusions: The study identified the main areas of impact, and the main factors which affected this. Recommendations for good practice in such outreach services are made. Lessons of this evaluation for impact studies in general are presented, in particular the difficulty of assessing ‘direct’ impacts.     

Surfing for health: user evaluation of a health information website. Part one: Background and literature review

The Government in Britain is set on using the Internet to expand the provision of health information to the general public. Concerns over the quality of the health information have preoccupied commentators and organizations rather than the way users interact with health information systems. This report examines the issues surrounding the provision of electronic health information, and describes an evaluation undertaken of a commercial health website-that of Surgerydoor (http://www.surgerydoor.co.uk/), and comprises two parts. Part one outlines the literature on electronic health information evaluation. It discusses quality issues, but also redresses the imbalance by exploring other evaluative perspectives. Part two describes an evaluation of a health information Internet site in terms of its usability and appeal, undertaken as part of a Department of Health funded study on the impact of such systems.     

Innovations in Providing Access to Research and Knowledge: Directions for Systems Improvement in the Law Library

ABSTRACT

In this article, the authors explore the future of legal reference services, continuing the discussion raised in their previous article, at 26 LRSQ 57 (No. 1/2, 2007). Again considering examples of popular and effective services from the non-library (commercial) world, they examine underlying trends and suggest points for improvement in library systems. They concentrate their focus on the academic law library, and on the changing role of the reference librarian.     

The move to community care and the impact of long-term disability on health service provision: some implications for library services

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Evaluating digital libraries in the health sector. Part 1: measuring inputs and outputs

This is the first part of a two-part paper which explores methods that can be used to evaluate digital libraries in the health sector. In this first part, some approaches to evaluation that have been proposed for mainstream digital information services are examined for their suitability to provide models for the health sector. The paper summarizes some major national and collaborative initiatives to develop measures for digital libraries, and analyses these approaches in terms of their relationship to traditional measures of library performance, which are focused on inputs and outputs, and their relevance to current debates among health information specialists. The second part* looks more specifically at evaluative models based on outcomes, and models being developed in the health sector.