DIY ERM (Do-It-Yourself Electronic Resources Management) for the Small Library

Sarah Hartman-Caverly’s presentation gave audience members an overview of how she designed and built an electronic resources management (ERM) system using Microsoft Access 2010. She discussed why she used a homegrown ERM as well as the principles she used for good system design. Finally, she reviewed the tools she used for creating her own system, including use case analysis, data analysis, database tables and relationships, and forms.     

Meeting the E-Resources Challenge through Collaboration: An OCLC Perspective on Effective Management,Access, and Delivery of Electronic Collections

The session explored how collaboration among libraries, suppliers, and the OCLC Online Computer Library Center, Inc. (OCLC) cooperative can address some of the problems being faced with the management of electronic resources. Examples of specific challenges that impact budgets and services are: libraries’ reliance on multiple non-interoperable systems; the difficulties in getting and maintaining high quality and timely metadata; and the issues with managing workflows that cross system and staff boundaries. As work continues to introduce and enhance integrated systems for electronic resource management, these cooperative efforts can improve both the quality of the services and the associated data and workflows.     

The E-Deal: Keeping Up to Date and Allowing Access to the End User

The “Big Deal” presents unique problems when tracking, cataloging, and promoting content. This article considers different ways of ensuring that content is accurately identified and recorded, and suggests a range of ways in which material can be made available to end users. Issues raised include staffing, the problems of cataloging digital items, and the reliability of knowledge bases and electronic resource management systems (ERMs), which import detail on e-journal packages. Finally, the article looks forward to potential developments that will allow deals to be managed in a way that makes them more current and relevant.     

基于统一资源管理的图书馆知识服务

本文从图书馆知识服务的现有模式出发,分析其局限性,并提出基于统一资源管理的知识服务模式,包括资源整合、知识搜索、个人知识门户、隐性知识挖掘等方面。该模式有助于图书馆元数据管理系统的建立及用户体验与忠诚度的提升。     

Keeping Up with the Flow: Electronic Resource Workflow and Analysis

This article describes a project documenting and analyzing the electronic resource workflows for the library at Baruch College, CUNY (City University of New York). The presenter discusses her approach, how background research informed the documentation process, and explains the methodology and framework used to analyze the lifecycle of the electronic resources. Multiple interviews conducted with staff, faculty, and stakeholders involved in these workflows offered clarification of the steps involved and afforded the opportunity to delve into lengthier discussions about the process. This presentation highlights some outcomes of the project, focusing on “gaps” in the lifecycle, indications of where the workflow could be streamlined, and examples of beneficial conversations within library departments.     

Re-Envisioning E-Resource Holdings Management

For e-resource librarians, maintaining e-book and e-journal holdings within electronic resource management systems is a labor intensive and often manual process. In 2014, with the aim of saving library staff valuable time and effort, the Online Computer Library Center, Inc. (OCLC) launched a service to provide automated holdings management within the WorldCat knowledgebase. For a select group of content providers, including some of the largest e-book aggregators, holdings information can be populated and updated automatically within the knowledgebase without intervention from library staff. At the University of Toronto Libraries, we conducted a study to assess the accuracy and efficiency of these automated holdings management services. This presentation outlines the results of the study and provides suggestions for further improvement to the current services offered.     

Our Journey from Print to Electronic Resources: An Acquisitions Perspective at a Caribbean Academic Library

This article seeks to add to the body of literature about the provision and management of electronic resources in academic libraries in developing countries. It recognizes the importance of providing increased electronic information to users and describes the efforts of an academic library in the Caribbean to address this need. The role of the Acquisitions and Serials Unit in making this transition possible is explored. Furthermore, an assessment of the progress attained in the transition process is documented, including issues encountered, many of which have not yet been resolved. Future plans for successful development of an increased electronic resources environment have also been proposed.     

Preparation is Key: Lessons Learned from an ERM System Implementation

In 2001, the University of North Texas (UNT) Libraries developed their own electronic resource management (ERM) system to track their online resources and contracts. Over the past decade, the programming and upkeep for the homegrown system had become too much of a burden, and the decision was made to move to a vendor-supported ERM system. In the summer of 2012, UNT began the implementation of Innovative’s ERM module. This presentation covered the steps involved in that implementation and the lessons learned on how best to prepare for a radical shift in workflows and procedures.     

图书馆管理理念思考

文章首先论证了管理理念在图书馆信息管理活动中的地位,接着分析了与图书馆相关的三种管理理念：物本管理理念、资源管理理念、知识管理理念,最后提出了图书馆界人士应进一步思考的几个问题。     

绩效管理在高校图书馆中的应用

本文着重阐述了高校图书馆人力资源管理中的绩效管理理论,结合本馆的实际情况,分析了绩效管理存在的必然性和目前我馆的考核方法及存在的问题,并提出了一些改进建议。     

知识管理与知识领航:新世纪图书馆学门的战略使命

论述了知识管理的诞生和近代知识管理的发展,认为知识管理的主要内容涉及知识创新处理技术、知识组织的管理方法和知识扩散的途径等;最新的知识管理的核心观念包括网络化知识管理、网域化知识管理和全球化知识管理。还论述了知识领航从1960年至2010年的应用发展,涉及发展阶段、领航范围、情报域区、领航工具、领航员素质、基地型态等;并对21世纪的知识管理与知识领航作了展望。     

The Florida Geographic Data Library: Lessons Learned and Workflows for Geospatial Data Management

The University of Florida GeoPlan Center has been organizing, standardizing, and distributing geospatial data since 1998 through the Florida Geographic Data Library (FGDL), a collection of Florida geospatial data from various agencies, as well as data developed in-house. With funding from the Florida Department of Transportation (FDOT), FGDL serves as a public distribution mechanism for hundreds of Florida geospatial data layers. Since 2004, FGDL layers have formed the data foundation for FDOT's interagency application known as efficient transportation decision making (ETDM), which facilitates the review and permitting process for proposed transportation projects. Data layers are standardized and inspected to ensure that the data are adequate for use in analysis and decision making. To efficiently manage the geospatial data and workflows, a quality assurance/quality control (QAQC) process and relational database schema was developed to track the standardization procedures, lineage, versioning, and archiving of the data layers. This article details the history of the Florida Geographic Data Library, challenges of managing a large geospatial data repository, development of a QAQC process and database schema, and lessons learned.     

高校图书馆资源揭示面临的挑战和对策

本文探讨了大学生利用高校图书馆信息资源时存在的障碍因素,提出了高校图书馆信息资源揭示的对策。主要包括：整合馆藏资源,实现一站式检索;深度揭示图书馆信息资源;加强学生的信息素养教育,重视图书馆资源和服务的宣传;融入用户网络空间,增强图书馆的可见度与影响力。     

快乐管理：图书馆管理模式的创新

快乐管理是让员工感到快乐的管理方式,其本质是让员工从工作中感到幸福。在阐述快乐管理概念的基础上,提出快乐管理模式在图书馆管理工作中应用措施,从而培育与维持馆员积极心理,帮助馆员获得工作幸福感,促进图书馆服务水平的提高。     

OA in the Library Collection: The Challenges of Identifying and Maintaining Open Access Resources

While librarians, researchers, and the general public have embraced the concept of Open Access (OA), librarians still have a difficult time managing OA resources. To find out why, Bulock and Hosburgh surveyed librarians about their experiences managing OA resources and the strengths and weaknesses of management systems. At this session, they shared survey results, reflected on OA workflows at their own libraries, and updated audience members on relevant standards and initiatives. Survey respondents reported challenges related to hybrid OA, inaccurate metadata, and inconsistent communication along the serials supply chain. Recommended solutions included the creation of consistent, centralized article-level metadata and the development of OA collection development principles for libraries.     

E-Journal Cataloging in an Age of Alternatives: A Survey of Academic Libraries

This article reports on a survey of U.S. academic libraries that was conducted in the spring of 2008 to determine if and how academic libraries were actively cataloging e-journals in the age of the OpenURL, A–Z journal lists, and the batch loading of purchased MARC records.     

知识管理与虚拟图书馆的优化建设

知识管理就是对人的管理,知识管理的理念、知识管理的技术与方法在虚拟图书馆信息资源优化建设中发挥着主导作用。     

高校图书馆勤工助学管理信息系统的实践与思考

从分析高校图书馆勤工助学的特征与问题入手,简要引述了相关的研究工作,介绍了某高校图书馆勤工助学管理信息系统的建立与作用,并对该系统的改进与下一步工作进行展望,最后指出该系统的实践对于高校勤工助学的科学管理与知识交流工作的促进作用。     

The Prevalence of Quality Management System Options in United States Academic Libraries

This article examines the different types of quality management systems and extent to which academic libraries in the United States have implemented these approaches. This discussion is based on a preliminary study that supports a larger research agenda on adaptation of ISO 9000 standards for quality assurance in technical services. Various forms of quality management systems and approaches are described, such as quality control, Total Quality Management, Continuous Quality Improvement, ISO 9000, and the Balanced Scorecard. The results of two preliminary data sets, (1) a record of the literature on these quality management systems and (2) a brief survey of technical services directors of academic libraries that are members of the Association of Research Libraries, are presented and discussed.