The distinction between academic standards and quality: implications for transnational higher education

Although the conceptual distinction between academic standards and the quality of learning opportunities is fundamental to an understanding of the role of quality assurance in higher education, the distinction, and its implications, have not always been well understood in the case of transnational higher education. This paper explores both the source of academic standards and the criteria by which the quality of learning opportunities can be judged. It is argued that the distinction is of particular importance in the context of transnational education, because whilst judgements about quality may legitimately be susceptible to a degree of cultural influence, the same is not true of judgements about academic standards. It is suggested that a lack of attention to the logical distinction between standards and quality has hampered efforts by regulatory régimes around the world to develop coherent policies with respect to hosting transnational higher education provision.     

US accreditation in Mexico: quality in higher education as symbol,performance and translation

Quality practices in higher education involve more than mere compliance with standards and technical mandates; given the complexity of the decisions involved in quality in higher education, this concept, quality, can be analyzed as symbol and performance. This paper utilizes translation as heuristic to analyze the implementation of US institutional accreditation in Mexico. Such analysis unearths the power relations that underpin the emergent internationalization of quality practices in higher education.     

The contribution of professional accreditation to quality assurance in higher education

This article examines the extent to which the professional accreditation of professional higher education programmes can complement other quality assurance endeavours being carried out. An analysis of a sample of professional accreditation reports for pharmacy education programmes in Ireland provides insight into the priorities of the regulatory professional body with regard to preparation for the profession. The results show that the reports address issues that are of relevance for the higher education institutions’ provision of quality programmes and for their quality assurance. The article also considers the extent to which the reports hold institutions accountable against the professional standards, while also acknowledging the professional responsibility of institution staff. Catering for both of these logics is necessary so that professional accreditation can contribute effectively as a mechanism for quality assurance, including enhancement, in the institution.     

高等教育质量保证机制的国际比较

高等教育大众化在一些发达国家已成为现实，高等教育质量保证机制是确保大众化高等教育健康发展的必要途径。某些发达国家的高等教育保证机制主要有政府主导型、民间中介组织主导型和中介机构与院校的内部质量保证机制相结合型三种模式，几种模式各有利弊。我国建立高等教育质量保证机制对此应加以借鉴。     

Impacts of higher education quality accreditation: a case study in Vietnam

Quality accreditation in higher education exists in many countries, including Vietnam. As of May 2018, 80 higher education institutions in Vietnam have officially been evaluated and recognised using the national quality standards. This study examined the impact of institutional accreditation on the evaluated university. The qualitative research evaluates the impact of external quality assurance from the perspective of managers of the university. The self-assessment phase helped the university assemble evidence of activities carried out at the university and the status of being recognised was believed to increase its prestige. The process, on the other hand, was also believed to be burdensome, time and cost consuming, which led to no significant changes at the institution. Lack of institutional autonomy and competence of the review team were barriers to any attempts to improve quality of higher education in Vietnam.     

The Australian higher education quality assurance framework

The Australian government initiated a review of higher education in 2008. One of the outcomes of the review was the formation of a national regulator, the Tertiary Education Quality and Standards Agency (TEQSA), with responsibilities to: register all higher education providers, accredit the courses of the non self-accrediting providers, assure quality against externally set standards and reduce risk by monitoring institutional performance on various measures. One of the key changes in Australian higher education quality assurance is the shift from a ‘fitness-for-purpose’ approach to quality assurance to a compliance-driven approach using an externally developed set of standards monitored by the national regulator, which has legislated powers to place sanctions on universities and other providers for non-compliance. This article outlines the new framework introduced by the government and analyses its limitations in assuring and improving quality in core and support areas. It cautions universities against being dominated by TEQSA's compliance agenda. Rather, it encourages the development and maintenance of shared governance principles and strong internal quality improvement processes along with the establishment of an outcomes focus, which will stand the test of external compliance auditing while allowing the institution to pursue its own educational objectives. The article is based on the authors’ experience and reflection on external, improvement-led quality audits in Australia over the past decade compared with the present compliance-oriented audits now required for institutional registration and ongoing accreditation.     

加强作者队伍建设提高学报学术质量--关于提升地方高校理科学报学术质量的思考

提高高校理科学报学术水平的根本途径在于加强作者队伍建设。加强地方高校理科学报的作者队伍建设要从自身实际情况出发，抓好以下几个主要方面：发现学术新秀，指导年轻作者写好论文，跟踪各学科科研热点，依靠本校科研优势创办品牌栏目。     

One or multiple paths to quality assurance of higher education institutions in the United Arab Emirates

The United Arab Emirates (UAE) is a federation of seven autonomous emirates that follow different economic models. There is a process for quality assurance at the federal level, however, each emirate takes its own approach to assure the quality of its institutions. This has resulted in different procedures and varying levels of oversight and scrutiny of quality. Since the majority of higher education providers in the UAE are market-driven, this poses the challenge of maintaining the quality of education in those institutions. This study explores how well quality assurance systems support the quality of commercial higher education institutions using two research methods: semi-structured interviews with 38 stakeholders to investigate their perceptions of the quality assurance processes in the UAE; and focus group discussions with 161 students to collect their views of the quality of education in the commercialised institutions. The research confirms earlier findings that quality of education is a function of quality assurance processes.     

The emergence of contesting motives for student feedback-based evaluation in Australian higher education

Student feedback-based evaluation performs a significant social role in framing perceptions of the quality of teaching in contemporary Australian higher education. Yet its emergence is a relatively recent phenomenon, having only been in widespread application since the mid-1980s. The early manifestations of student feedback-based evaluation came with newly emerging academic development units with a motive to enhance the quality of local teaching and to afford student retention. However, new motives for assailing student feedback evolved with the rapid growth in student numbers, the introduction of student fees and heightened levels of inter-institutional competition for students. As a result, student feedback-based evaluation progressively became also a powerful proxy measure of teaching and curricula quality assurance at an individual, institutional and sectoral level [Blackmore, J. (2009). Academic pedagogies, quality logics and performative universities: Evaluating teaching and what students want. Studies in Higher Education, 34(8), 857–872. doi:10.1080/03075070902898664]. This generated critical tensions between the seminal motive of student feedback around quality improvement, and the rising quality assurances discourses, academic performance management demands and institutional marketing. In this paper, the complex social origins of these competing motives for student feedback-based evaluation in Australian higher education will be explored and analysed. It is argued this provides an important means of understanding the polarising effects of student feedback-based evaluation in Australian universities.     

The idea of quality in higher education: a conceptual approach

The paper suggests that the idea of quality in higher education is ideologically constructed and conducted. In a spiral of mutual reinforcements, quality regimes naturalise experience, while the theories of that practice legitimise the naturalness of ‘quality’. I shall suggest that quality regimes provide too narrow readings of higher education. The central concepts, which I propose to use – discourse and power – emphasise the connectedness of ideology and quality in higher education. In particular, I suggest that the ideological character of the idea of quality in higher education is evident in discourses – which themselves are interlinked in networks. These discourses and networks are backed up by power and this helps to sustain their ideological character. Thus, this paper attempts two things: to outline a conceptual framework concerning the ideological character of the idea of quality in higher education and to draw attention to the organisation of that ideological formation.     

我国高等教育质量问题的成因及提升对策

中国高等教育已经从精英教育转向大众教育,提高高等教育质量已经成为人们关注的焦点。造成我国高等教育质量下降的原因有多方面,我们可以通过解放思想,对高校合理定位、加大财政投入、加强课堂管理、加强教师队伍建设,加强教学与科研的结合等方面来提高高等教育质量。     

Nullifying quality: the marketisation of higher education

The increasing dominance of educational markets means that quality of higher education has the character of open signifiers of periodic occurrence, embedded institutionally as ways of consensual communication on how to go on as smoothly as possible. This promotes the growth of context dependent and local interpretations of how to meet in agreement regarding quality in everyday practices. All interpretations are contextualised and as a result are nullified outside the context in which they occur. Discourses on quality promote flexibility and create periodic legitimacy through discursive nullification processes. On the other hand, institutions have to adopt standards in education as a measure of outcome indicators for benchmarking. When quality is replaced by standards and if standards are equivalent to labour market relevance this might signal the beginning of overall external control over higher education. In the long run it will hardly benefit educational programmes if institutions of higher educations fail to ‘stand for’ quality that, in the very least, can supplement the fulfilment of politically determined targets and standards. In this way the market will have not only graduates who are going into employment but also engaged citizens who can transform and challenge the market.     

建立我国高等教育评估中介机构的探讨

建立高等教育评估中介机构 ,对于确保高等学校办学自主权的实现 ,形成自我约束的高等教育质量保障体系具有重要作用。我国可借鉴美、英、法等国高等教育评估体制的长处 ,建立由政府代表和高校人员共同组成的高等教育评估理事会 ,把专业评审和院校评估、高校自我质量控制与校外评估结合起来。     

Scenarios of quality assurance of stakeholder relationships in Finnish higher education institutions

Although the role and significance of the external stakeholders of higher education institutions has grown in recent years, quality assurance of stakeholder relationships remains a new phenomenon in the management practices of higher education institutions and in higher education research. Based on interviews and expert panel data, this article analyses the internal and external stakeholders’ perceptions of scenarios of the quality assurance of stakeholder relationships in Finnish higher education institutions. It especially focuses on exploring how institutions can balance internal and external stakeholders’ perspectives with regard to quality assurance. The results show that an essential challenge for Finnish higher education institutions is to develop flexible quality assurance practices capable of balancing the academic goals of the institutions and the needs of the external stakeholders. This also requires seeking balance between the centralised coordination and the differentiated practices of disciplines and academic units inside institutions.     

The problem of student attrition in higher education: An alternative perspective

Student attrition continues to be a significant and costly challenge for higher education institutions across the globe. In Australia, universities cite the importance of addressing student attrition through strategic statements and policy documents, and expend time and resources on the problem. Despite vast expenditures, they have made little impact on student attrition, which continues to negatively impact reputation and revenue. Using a regional Australian university as a case study, this paper analyses a student exit survey to identify the complex and inter-related array of factors that contribute to student attrition. It was found that attrition would be better conceptualised as a wicked problem, which is one that cannot be strategically addressed using traditional approaches to problem-solving. The practical implications of these findings reinforce that current approaches to attrition are likely to fail. Therefore, the wicked nature of the attrition problem needs to be taken into account when developing strategies or policies within higher education.     

从美国高等教育认证制度看我国本科教学评估

美国的高等教育认证制度在保证和提高美国高等教育质量方面起到了重要作用。在我国各高等院校开展评估工作之际,认识美国高等教育认证制度的发展、组成和特征,借鉴美国高等教育认证制度的经验,对我国高等教育评估工作具有积极的现实意义。     

Professionalism,profession and quality assurance practitioners in external quality assurance agencies in higher education

This article seeks to spark a dialectic discussion on the establishment of a set of professional competencies for quality assurance practitioners who serve in external quality assurance agencies in higher education. Such a need is identified due to the shortage of relevant and sufficient coverage in the quality assurance literature. To substantiate the need, the concepts of professionalism and profession, and how these concepts are linked to the quality assurance in higher education sector, are carefully examined through a desk-top research study. References are drawn from the experiences in several other occupations. The result reveals that the development of the essential competencies for external quality assurance practitioners in higher education is valuable and essential and it will be useful for the practitioners to transform themselves into a profession in the long run.     

Translating quality in higher education: US approaches to accreditation of institutions from around the world

This article reports on findings from a sociolinguistic qualitative study exploring inter-discursive relations manifested in the approaches and strategies that regional accrediting agencies in the United States utilise when recognising foreign universities. Even as most countries have developed national quality assurance systems and whilst international rankings comparing institutions globally are available, a growing number of universities around the world seek recognition from American regional agencies. By comparing policy statements, manuals, guidelines and other documents, and after interviewing top-level officers at US accrediting agencies, this study makes explicit the assumptions and central discourses associated with US accreditation of non-US institutions of higher education, from the accreditors’ perspective. Following constant comparison and cultural critical discourse analysis, the study reveals concerns about the equivalency of quality, emphasis on capacity building and reluctance toward adapting US standards. An interest in building international partnerships, in order to respond to globalisation, is also identified.     

Quality assurance for public higher education: context,strategies and challenges in Kenya

Quality assurance (QA) mechanisms used to be highly dependent on national administrative traditions but nowadays there is a convergence of mechanisms. Compared to more developed higher education (HE) systems in the world, QA systems in Africa are still at an infant stage and thus confronted by many challenges. The purpose of this article is to present some of the findings derived from a study analysing the crucial issues and unique challenges facing Kenya's public HE as it struggles to develop QA mechanisms. Using purposive sampling, the researcher chose two public universities who indicated their willingness to participate and a national QA Agency (QAA). The study was done through in-depth interviews and a review of historical materials and records. Overall, respondents strongly emphasised the need for Kenyan universities to have compulsory and effective external and internal QA mechanisms. They indicated that the trends facing HE make it necessary for HE in Kenya to review their traditional QA structures and to create new systems of external QA. The numerous comments in this research indicate deficiency not only in the QAA focus and work but also in the internal QA frameworks within public universities.