EMERGING NEW SERVICE ROLES FOR OLDER ADULTS ON COLLEGE AND UNIVERSITY CAMPUSES

A growing need exists to identify and develop meaningful retirement roles for older adults in a variety of settings and modes. College and university campuses provide a particularly stimulating environment for involvement of the retired population not only as lifelong learners but also as contributors to the functional operation of the institution. A national survey was conducted to explore the extent to which programs have been initiated to involve older adults in meaningful volunteer tasks, responsibilities, and roles on university campuses. Emeritus faculty and staff may find these opportunities conducive to continue to perform useful service to the university. Data suggest that although significant barriers exist that hinder the smooth development of service‐oriented programs for the elderly on university campuses, the feasibility of these programs has been demonstrated and a substantial number are currently in operation around the country. Positive outcomes resulting from establishing older adult service programs include improvement of intergenerational communication, reduction of ageism, provision of useful services to educational institutions, and enhancement of the quality of life in retirement.     

Older-Learner Programs in Ohio: Policy and Practice Implications

This conceptual paper contributes to the scholarship on life-long learning programs at public universities. It investigates the unique relationship between these institutions and their state, utilizing Ohio as an illustrative example. A review of several university mission statements illuminates the responsibility of these institutions to their older-learner programs. Particular emphasis is placed on Over-60 programs, a university course audit program found in many states. Older learners face many barriers and challenges on college campuses because institutions struggle with limited resources and support for older-learner programs. This paper further encourages dialogue about the benefits of older learner programs.     

USING INTERACTIVE TELEVISION TECHNOLOGY TO DISSEMINATE APPLIED GERONTOLOGICAL INFORMATION

As the number of older people, particularly those 85 and older, continues to increase, older persons themselves, family caregivers, and service providers need coordinated information distilled from gerontological research to cope with the issues and conditions brought about by the aging process in the context of contemporary American society. The State of Michigan, through the Calvin College-Grand Rapids Community College Consortium on Aging, has funded the development of a model regularly-scheduled interactive television series to disseminate gerontological information to support successful independent living for elders. According to studies by the U.S. Bureau of the Census and others, increasingly, more and more middle- and older-aged persons will utilize educational approaches in trying to cope with the changing life circumstances they and their families face as they grow older. This is because the proportion of middle- and older-aged persons with at least a high school education increases with each successive cohort of the population. Professionals in the aging networks on the national and state levels are calling for increased, coordinated information/educational approaches to help people deal with the realities of aging in contemporary American communities. The Administration of Aging has suggested that there is no realistic way the United States will be able to deal effectively with all the ramifications of a rapidly aging society unless communities form partnerships between institutions of higher education and community-based agencies to develop educational strategies in combination with the delivery of key services to empower older people to maintain independent living in their own homes. This model project mobilizes and coordinates resources in a metropolitan area (Grand Rapids/Kent County with over 500,000 people) to educate older and younger persons to grow older independently and successfully through regularly scheduled interactive television programs. These programs focus on the specific issues and resources pertinent to successful aging in contemporary American society.     

A UNIVERSITY'S MULTIDIMENSIONAL EDUCATIONAL PROGRAM FOR OLDER ADULTS: FROM CONCEPTION TO BIRTH

Individuals in various colleges and universities may dream of their institution's having an educational program designed to serve older adults. Starting such a program is not a simple process. With many demands currently being placed on the educational dollar, administrators are often hesitant to begin new programs. An educational program for older adults is usually not a high priority. I describe how such a program came into existence in a large land‐grant university. Factors that were important to securing administrative support are discussed, along with how the various program dimensions have evolved. The organizational structure is described, indicating how the university is trying to use a membership‐driven format. The factors discussed here should provide other higher education institutions (both 2‐year and 4‐year institutions) with some guidelines as to how they might begin educational programs for older adults.     

Implementing Distance Learning: Frameworks for Change

As Distance Learning programs expand at colleges and universities across the country, institutions find themselves grappling with a range of academic and administrative issues. Faculty working conditions, program development, academic oversight and student support services are but a sampling of the conflicts and issues that emerge as Distance Learning programs grow in popularity. In an effort to address these conflicts and the accompanying institutional changes, we will offer a framework for understanding and managing this change process. We also attempt to give insight into the broader issues raised by Distance Learning and propose strategies for developing cross-campus support for Distance Learning programs.     

LEARNING DISABILITIES PROGRAMS AT COMMUNITY COLLEGES AND FOUR-YEAR COLLEGES AND UNIVERSITIES

Students with learning disabilities (LD) from selected Midwest colleges and universities participated in a study to determine the differences between LD programs at community colleges and four-year institutions; the level of satisfaction with college LD programming; and the services most important to students. Focus groups were held at five institutions including two community colleges, two independent institutions, and one public university. Focus group participants included male and female students aged 16 to 56 years and enrolled in freshmen through graduate levels. The literature suggests that the focus of LD programs and the types of services vary between two-year and four-year institutions due to differences in missions and the characteristics of the students served. However, results from the data in the present study reveal that the types of LD services offered among the institutions participating in the research were quite similar, but the quality of services varied. Students at the large public university had difficulty getting note takers, books on tape and tutors, and obtaining adequate assistance from LD staff. Participants from the smaller community colleges and private colleges and universities considered the smallness of their institutions to be a benefit. The LD program was easily accessible and LD staff were always available. Although the participants in the study who had received LD services in high school believed the services at their college or university were comparable or better, existing programs need to be evaluated to identify services in need of improvement.     

Current status of learner support in distance education: emerging issues and directions for future research

This study examines the literature on learner support with the aim of helping institutions of higher education plan and implement support services for distance learners. The following issues emerged as areas of particular importance to future research in distance learner support: 1) the lack of research on cost-effectiveness; 2) the lack of empirical research; and 3) the need for a learner-centered approach in designing and implementing learner support. These issues are discussed in detail to enhance our understanding the role of learner support in post-secondary level distance education programs. It is further argued that future research should focus more on developing and refining methods for cost-benefit analysis of learner support, developing a general framework of the learner support model in dual-mode institutions, and developing systematic methods to identify, analyze, synthesize, and assess the needs of distance learners.     

Students with learning disabilities and hearing impairment: issues for the secondary and postsecondary teacher

Although the number of students with both learning disability and hearing impairment (LDHI) currently enrolled in secondary and postsecondary programs has not been precisely determined, it is clear that these students are currently receiving inadequate assessment and support in many institutions. The best route for serving these students would seem to be collaborative efforts between deaf educators and learning disabilities specialists, yet serious gaps exist between these two professions in regard to interpretation of laws governing special services, training of professionals, and locations of educational programs. The difficulties of developing collaborative work have been compounded by controversies within each field and the heterogeneity of the populations served by both disciplines. Those interested in creating good LDHI assessments should begin by considering the qualifications needed by those conducting evaluation procedures. The inadequacies of current formal assessment devices for this population need to be recognized; informal procedures, such as teacher observation and curriculum-based assessments, are still some of the best tools available for identification and educational planning.     

Leadership of older adults’ service learning in Taiwan: a qualitative study

ABSTRACT

In Taiwan, there are service learning programs organized by older adult educational institutions that are held in high esteem. Director leadership plays a key role in the effectiveness of such institutions, and the leadership experiences of such directors in guiding service learning are worth exploring. This study conducted a qualitative approach and selected directors from eight Active Aging Learning Centers (AALCs) who achieved outstanding leadership effectiveness to take part in one-on-one and in-depth semi-structured interviews. The results indicated that: 1. Directors infused the entire service learning process with inspirational motivation by adopting through individualized consideration as a starting point. 2. When directors led the preparation process for service learning, they focused on inducing intellectual stimulation among the older adult learners, such that they felt empowered and capable of providing community services. 3. During the community service phase, directors practiced a form of leadership characterized by idealized influence to encourage, accompany, and support the elderly while they engaged in service learning. 4. The dilemma faced by directors was dissatisfaction with the leadership. Directors responded by reminding them of their original service learning intention and downplaying issues, which made the service learning group undergo a positive transformation. 5. The results of directors’ leadership had a positive effect on the community as it led to more dynamism and more people participating in community service.     

VOCATIONAL EDUCATION NEEDS ASSESSMENT OF OLDER AMERICANS: METHODOLOGY AND SOME FINDINGS

This study reports on the interest of a sample of senior citizens (55 years and over) in enrolling in different types of vocational courses and their overall educational needs in relation to sex, race, educational attainment, and preference for course location. Vocational training and placement opportunities for older persons can mean outreach services, support services, and accessible institutional and community‐based programs. The research findings could lead, not only to the development of an approach to providing vocational education opportunities, but also to ways of encouraging greater use of older adults as teacher aides and resource persons in the classroom.     

学习服务网路化

随着时代的进步及消费者导向的理念兴盛,一般教育机构均努力强化对学习者的服务,以满足学生需求。现代的远距教育机构已经能够体会良好的学习支持系统在远距教育体系中的重要性,并已经了解建立学习支持系统给予学生帮助的必要性。在现今的电子时代里,电脑网路的发达不但为远距教育带来教学实施方面许多好处,同时也提供了远距教育学习支持系统更大的发展空间。基于对学生学习支持系统的认知,以及远距教育的发展远景,发展网路化的学习服务是远距教育机构的热门主题。     

The role of trust in creating value and student loyalty in relational exchanges between higher education institutions and their students

The globalization of educational services and the increasing competition coming from the private sector have forced higher education institutions to market their programs more aggressively and to look at student loyalty as the key for future success. Student loyalty to higher education institutions represents not only a more stable financial basis for such institutions but also continuing support for them after graduation. The present research examines the relational exchange process between higher education institutions and their students. Specifically, it explores the process by which trust is first developed and then translated into students' perceived value of the higher education institutions, ultimately leading to the development of student loyalty toward those institutions. The identification of the components and the outcomes of student trust are presented on the basis of Sirdeshmukh, Singh, and Sabol's trust–value–loyalty framework.     

You Can't Please All of the People All of the Time

Abstract

The prevalence of on-campus psychological services throughout the country attests to the sympathetic support they receive from key constituencies-faculties, administrators, students, and boards of governors-at their respective institutions. However, on all college campuses there are also normative institutional resistances to the delivery of psychological services with which such programs must continually contend. This article describes those institutional resistances in discrete form using examples from the experiences of the author and some of his colleagues in various parts of the country.     

NEW DIRECTIONS FOR EDUCATION AND TRAINING IN GERONTOLOGY

If training programs with older participants can be implemented and evaluated through Title IV‐A of the Older Americans Act, the gerontological community can compare the relative merits of these types of programs with the more typical ones that train younger adults to serve older persons. An emphasis on older participants may be particularly relevant in the 1980s, when career training for younger adults in the human service occupations appears to be less promising. Older participants are more likely to complete training programs and enter part‐time or volunteer work. Studies have found older participants to be competent trainees, effective workers, and likely candidates to improve self‐esteem. However, much work needs to be done in the area of program evaluation. The Institute of Gerontology at the University of the District of Columbia has developed and implemented three training programs with older participants. Two future objectives of the Institute are to evaluate the programs with more rigorous methodologies and to encourage similar programs to be developed, implemented, and evaluated at ofher institutions of higher education.     

Interventions supporting baccalaureate achievement of Latinx STEM students matriculating at 2-year institutions: A systematic review

Numerous national reports have identified the importance of significantly improving pathways that begin with Latinx students enrolling in 2-year institutions and ultimately completing baccalaureate degrees in STEM fields at 4-year institutions. Many programs using multiple interventions have been designed, implemented, and studied to achieve this goal. To synthesize what has been learned from studies of these programs, this article presents a systematic review of published studies of programs designed to support Latinx student success in 2-year institutions and successful transfer to 4-year institutions, particularly for STEM majors. A total of 49 quantitative, 9 qualitative, and 16 mixed-methods studies published as reports, articles, or dissertations since 1980 were identified that met the criteria for the review. Studies covered a wide range of interventions, including mentoring, counseling, advising, study groups, tutoring, scholarships, orientations, career services, undergraduate research, articulation agreements, and transfer programs. Individually, these studies report positive influences on student success outcomes, including 2- and 4-year graduation, transfer to a 4-year institution, retention, and success in individual courses. However, the number of qualifying studies was surprisingly small, considering the importance of improving success of Latinx students and the length of time during which the problem has been repeatedly emphasized. Few interventions have been undertaken from explicitly assets-based perspectives or theoretical frameworks. The lack of explicit frameworks underlying interventions—combined with a sole/primary focus on students—suggests many interventions were approached from a deficit-based perspective. Further, the study found no pattern of replication studies that might confirm effectiveness of potentially promising interventions. Based on our analysis of evaluations presented in the studies, it does not appear that the research community has developed agreed-upon methods to evaluate commonly agreed-upon outcomes. Finally, no intervention has been sufficiently supported that widespread implementation could be recommended.     

比较视野的远程教育学习支持服务理论与实践

学习支持服务不仅仅是远程教育领域的命题,然而在远程教育领域,这一理论的探讨与发展却较为成熟,并已成为远程教育机构充分体现"以学生为中心"思想的关键部分.本文采用文献法,从理论层面对国外远程教育领域学习支持服务理论的发展进行了梳理,在此基础上总结归纳了学习支持服务的内涵,并采用个案研究法,从实践层面选取了英国开放大学、阿克林敦·罗森黛尔大学和美国维多利亚大学为个案,对其学习支持服务的实践进行了比较分析.     

Marketing British Higher Education Overseas: The Response to the Introduction of Full-Cost Fees

Since the introduction of full-cost fees for overseas students in 1980 there has been a marked increase in marketing activities in British universities, polytechnics and in some other institutions of higher education. A survey of 33 universities and public sector higher education institutions in 1985 showed that 90 per cent undertook some form of marketing to attract overseas students, and 70 per cent reported that they had intensified their recruitment and marketing efforts since 1980. The British Council's Education Counselling Service, established in 1984, is now extremely active in certain countries, such as Malaysia, Singapore and Hong Kong. As well as increasing their publicity, many institutions have also strengthened their support services for overseas students and have developed new courses for the overseas market, particularly short courses at both undergraduate and postgraduate level. Although there have been some instances of institutions adopting a 'hard sell' approach, most recognise the need for 'responsible recruitment' policies, and many are now developing comprehensive strategies covering admissions, financial support, the structure and content of courses for overseas students and academic and pastoral support services, as well as marketing. Partly as a result of increased marketing activities, the number of overseas students, which fell sharply after 1980, has been rising steadily since 1983, and the number in universities is higher now than before the introduction of full-cost fees. It is estimated that spending by overseas students now exceeds £1 billion.     

EDUCATIONAL TUITION‐WAIVER POLICIES: A SECONDARY ANALYSIS OF INSTITUTIONAL IMPACT IN VIRGINIA

Abstract

In the last decade, a majority of states has developed legislation or centralized policy directives which encourage the participation of older adults in institutions of higher education through tuition‐reduction or tuition‐waiver. However, very little research has been conducted to assess their impact on participation and program development. This paper is intended to analyze the awareness and impact of tuition‐waiver policies among older adults and institutions of higher education in the state of Virginia. In addition, this paper is intended to provide an expository framework for the synthesis of secondary data sources which address state policy issues in gerontology and higher education.

Results from the analysis indicate a high level of awareness among administrators at the institutional and state level in higher education and among state legislators, while somewhat less awareness is evident among older adults. In terms of impact, results indicate that older adult participation remains extremely low, and the priority of cost in participation decisions is not well understood. The actual financial burden on institutions is still relatively small; however, with no tuition or state reimbursed funds, the incentives for program development remain insufficient.

Several additional policy and research questions follow from the analysis. Questions must be raised concerning who is benefitting from the legislation and who should be benefitting, what kinds of incentives are necessary for institutions to develop programs, and what role the state should play in facilitating program development. Additionally, a re‐evaluation of tuition‐waiver policies versus other kinds of financial incentives is recommended.     

The status of sign language instruction in institutions of higher education: 1994-2004

Surveys of sign language programs in institutions of higher education in the United States, conducted in 1994 and 2004, are compared to reveal changes over time. Data are presented concerning the institutional environment of programs, program administrators, and instructors. Institutions examined in 2004 were on average 5 years older than those examined in 1994. More institutions accepted sign language for general education and foreign language requirements. Program administrators in 2004 were more likely to have primary duties as teachers rather than administrators, and to have greater understanding of the subject matter. Faculty in 2004 had more education and teaching experience. Full-time faculty showed increases in the proportion who were Deaf and the proportion who were in tenure-track positions. Program staff size increased. Overall, evidence indicates that sign language has become more accepted as an academic discipline and that programs are more entrenched at their institutions.