Determining shelving accuracy via sampling in a community college library

Abstract

During the Fall 2017 semester, staff at the Hudson County Community College (HCCC), Library began to notice that many books listed as available in the catalog were often not being found on the shelves when patrons attempted to retrieve them. This situation puzzled library leadership because HCCC had recently conducted an inventory and removed all missing items from its holdings. To determine the cause of this discrepancy, HCCC staff decided to sample the library’s collection to determine if books were available at the expected locations. From this, the library found that a high percentage of its books were not present where they were expected to be. In response, library staff implemented a variety of changes to HCCC’s shelving and access services operations.     

A Quick,Accurate, and Free-of-Cost Inventory and Shelf-Reading Solution

This article presents a solution that was used at Notre Dame University–Louaize (NDU) Library, Lebanon, to conduct efficient, accurate, and low-cost inventory and shelf reading. By exporting catalog records into an Excel spreadsheet and using nested formulas to compare records exported from the online library system against the books existing on the shelves, the inventory was successfully completed in a manageable time period. This simple solution, using a laptop and a handheld bar code reader, significantly reduced the number of staff and the amount of time required to perform the inventory. It also greatly reduced human error and inconsistencies faced in previously conducted inventories while helping to maintain staff concentration and enthusiasm for the project.     

The Implementation of a Renewal-Limits Policy at University Libraries,Northern Illinois University

Abstract

In 1991, the University Libraries of Northern Illinois University implemented a revised policy for renewals of library materials. Various system, staff, and patronrelated concerns required the access services department to adapt to immediate demands, then to seek longterm solutions. This case study examines the initial impact of the new policy, corrections, and new procedures that were adopted over time. It also examines ongoing issues related to renewals policy.     

Change management in extremis: A case study

After 40 years under one manager, the Circulation Department at the Richard J. Daley Library was long past due for a change. The challenge of reorganizing included interesting and interrelated aspects: changes to workflows and assignments, moving staff and functions inside the department and across departments, and a deep dive into the culture to which staff had become habituated. Managers eliminated redundancies and increased services, effectiveness, productivity, and joy. This case study is a testament to how successful change happens with patience, respect, and a willingness to be flexible.     

Best Practices in Cooperative Collection Development

ABSTRACT

Best practices in cooperative collection development are based on interviews with 18 successful programs, which fall into three categories of cooperative effort: selection of print; electronic acquisition; and access, storage, and preservation. Questions probe opportunities, barriers, best practices, and lessons learned. Findings are collapsed into three areas of analysis: formation and founding; decision making, organization and administration; and funding and infrastructure. The successful cooperatives displayed best practices in four important areas: communication and consultation, goals and focus, flexibility and adaptability, and technological infrastructure.     

略论WTO对中国图书馆馆藏和服务的影响

加入WTO对中国图书馆事业的影响表现在宏观方面和微观方面，文章重点阐述了微观方面的影响。即对现实馆藏，虚拟馆藏及一般服务。特殊服务中某些服务的影响。并对这些影响提出了一些应对策略和方法。     

Lost is Found

Abstract

A study conducted at the University of Illinois at Urbana-Champaign (UIUC) Library examines data from unfilled ILL requests to determine the status of materials housed in the Main Bookstacks of the library's collection. This study follows the research that was started in the original study conducted in 2002, “Needles in a Haystack: Using Interlibrary Loan Data to Identify Materials Missing from a Library's Collection.” The results of the second study indicate that the use of a high-density storage facility had a positive impact on the retrieval rate of ILL materials from the Main Bookstacks. It also indicated that fill rates increased when over 770,000 items were removed from the Main Book-stacks resulting in improved shelving conditions for the library's collection.     

Data Collection System for Tracking Hospital Librarians’ Productivity

Abstract

Librarians gather data on multiple aspects of their work. Much of the data collection revolves around the library’s resources, but what may be passed over during this data collection is information on how librarians are expending their time and effort. A group of librarians from a community hospital system designed a Microsoft Access database to collect such data and has been recording librarians’ efforts for more than three years. The librarians use the data in annual reports and can track trends to evaluate service priorities and maximize effective use of the librarians’ time.     

Interlibrary Loaning Special Collections: A Test Run for the University of California

ABSTRACT

In June of 2001, the University of California Libraries initiated a pilot project that enabled library patrons to direct request items held in the University of California Special Collection Units. The pilot ended the need for patrons to initiate most requests for unique items in person through the Special Collections department and allowed patrons to self-determine the need for a unique item when searching the shared UC-wide catalog, Melvyl®. The following article discusses the process used to handle the requests, includes perspectives from the two units overseeing the requests, evaluates the overall success of the pilot and offers considerations for implementing a similar service elsewhere.     

Data on demand: A model to support the routine use of quantitative data for decision-making in Access Services

Rapid analytics and visualization software such as Tableau provide an opportunity for Access Services staff to utilize quantitative data on a routine basis to support decision-making about services and staffing. Data visualization tools make analyzing, updating, and sharing data analysis easier and faster than ever before. However, fullest utilization of these tools requires consistent, on demand access to data. This article discusses a strategic initiative at NYU Libraries to support data-driven decision-making by establishing a robust data warehouse paired with front-end access for library staff via Tableau Desktop. Specific application of this model to reporting, usage visualization, and workflow analysis in Access Services is discussed.     

云存储服务模式下馆藏数据迁移引发的法律隐患

文章基于云存储服务模式及其在图书馆的相关应用,探讨分析了云存储服务模式下馆藏数据迁移引发的法律隐患。诸如,馆藏数据丢失、馆藏数据未经授权被访问或泄漏、馆藏数据迁移引发的监护权和控制权的无形改变、馆藏数据被厂商锁定及云服务商利用迁移来的馆藏数据开发信息产品等问题都会引发一系列的法律隐患。针对这些法律隐患,提出建立完善有效的风险评估体系及图书馆要选择安全的云存储服务商进行馆藏数据迁移等五大应对策略。     

Temporary Book Storage Using a Document Management Company

Finding an appropriate temporary storage location for books and providing access to them is a significant challenge for libraries undergoing renovations. The current article describes the use of a document management company by an academic library to store 430,000 books for 8 months and provide a retrieval-on-demand service. Aspects covered include the selection of a commercial storage provider with its own retrieval service; details of the move to and from offsite storage; the integration of the service with library processes; communications and user feedback; book usage during the storage period; overall costs; and lessons learned from the experience.     

新一代服务平台环境下的智慧图书馆建设:业务重组与数据管理

在信息时代数据意识全面增强的背景下,图书馆作为科研活动和文化事业发展的重要支撑,其服务和业务管理也应尽快走向数据化和智能化。本文以新一代图书馆服务平台的实施为契机,回顾我国图书馆业务重组的历史,探索大数据背景下图书馆业务流程重组的方法和主要内容,包括采访流程再造、馆藏模式再造、服务流程重组和图书馆人员再造等。在智慧图书馆建设的背景下,要革新图书馆服务理念,提供一体化的读者服务和资源发现服务,重构学术服务,强化数据管理。从全国图书馆发展的宏观规划来看,图书馆联盟也需重构,要探索向智慧图书馆联盟的转型升级。图书馆整体应该跳出传统的文献服务范畴,以数据智能计算为中心,着眼于数据的搜集、组织、挖掘、应用的全过程,将数据服务作为新时代图书馆服务的主要能力。     

云存储在图书馆数字资源保存中的作用

介绍了云存储技术的分类和架构,分析了云存储在图书馆数字资源长期保存中的优势,探讨了云存储发展的前景。     

On Access Services and Recruiting Future Library Leaders

ABSTRACT

This article presents the results of a web-based survey that examined current tasks performed within Access Services departments in academic libraries and explored future trends in the area. Thirty-four core tasks that rated more than sixty percent on the survey were identified as being common to most Access Services departments. Future trends were examined in terms of staffing within Access Services, use statistics, automation, and services offered.     

Best Practices from World Libraries Photo Gallery Project: Engaging Global Libraries

Abstract

This article reports on the “2019 Best Practices from World Libraries” Photo Gallery Project initiated by the International Connections Committee (ICC) of the International Relations Round Table (IRRT) at the American Library Association (ALA). The project was inspired by a 2018 ALA-IRRT Emerging Leader’s project, Toward Increasing Engagement of International New Professional Leaders in ALA Activities, which followed a survey study developed to explore IRRT’s ability to engage its international members. The article shares the project planning process and the key actions taken to build a virtual and physical gallery for the 2019 ALA Annual Conference in Washington, DC, as well as highlights example programs from the project which demonstrate how libraries around the world are building stronger communities. Finally, the authors consider how the project may be improved upon and further developed in the future.     

聚焦用户信息需求 创新图书馆服务内容

论述用户是图书馆存在、发展的动力与支点,用户的需求及需求的形态将左右图书馆事业的发展。指出在信息爆炸式增长以及信息检索、传播技术不断发展创新的今天,图书馆应从用户信息需求的发展变化出发,大力践行泛在合作,促进馆藏更广泛地利用,有效实施知识服务,并使服务跨越馆域和馆藏的边界,成为社会信息传播、教育、生产领域不可或缺的重要组成部分。     

Library Page Services: An Overview

This article examines the role of library pages as opposed to library shelvers. The piece draws on the author’s personal experience as a Page II at the Bertram-Woods Branch Library, part of the Shaker Heights, Ohio, Public Library System, where paging was broadened to include library functions not previously covered by the work of shelvers. This shift is a manifestation of library changes that involve new work roles for pages.     

Beyond Quality Services

Queens Borough of New York City is the most culturally diverse community in America. The New Americans Project was established to meet the unique needs of this community. The focus here is the Asian American community. The procedures for ensuring appropriate materials for the Chinese and Korean communities are detailed.     

No Substantial Penalty for Withdrawal: The PALCI Shared Print Journal Archive

The Pennsylvania Academic Library Consortium (PALCI) has developed a shared print archive, an archive that promises to maintain rarely used print journals from noted scientific society publishers for a ten year period. The goals for this collaborative project are to ensure access to commonly held print journal titles, to allow libraries to withdraw materials so they may re-purpose valuable space, and to share the responsibility of storing print titles at individual institutions instead of requiring a centralized storage facility. This paper discusses the grassroots origins for this project and the process decisions involved in turning the archive from vision into reality.