Impacts on college administration: Management information systems and management by objectives systems

Forty-nine private liberal arts colleges received grants from the Exxon Education Foundation to improve their management procedures. Research was conducted to determine the success of the management innovations, and the impact of the process on the college's management. About half the colleges had innovations that completely failed because of staff turnover, inadequate administrative support, or other causes. In the other, more successful group the research showed a number of positive impacts of the projects: (1) Management Information Systems were quite useful in providing comprehensive management data, in analyzing hot spots of trouble, and increasing sophistication of administrators; (2) Management by Objectives projects increased administrative and faculty morale and insured more adequate planning, and (3) combinations of both MIS and MBO projects produced the strongest positive impact. Both types of projects, however, failed to link planning with budgeting, a major flaw.     

Multiple objectives application approach to waste minimization

Besides economics and controllability, waste minimization has now become an objective in designing chemical processes, and usually leads to high costs of investment and operation. An attempt was made to minimize waste discharged from chemical reaction processes during the design and modification process while the operation conditions were also optimized to meet the requirements of technology and economics. Multiobjectives decision nonlinear programming (NLP) was employed to optimize the operation conditions of a chemical reaction process and reduce waste. A modeling language package—SPEEDUP was used to simulate the process. This paper presents a case study of the benzene production process. The flowsheet factors affecting the economics and waste generation were examined. Constraints were imposed to reduce the number of objectives and carry out optimal calculations easily. After comparisons of all possible solutions, best-compromise approach was applied to meet technological requirements and minimize waste. Project supported by the Sino Software Research Center of Hong Kong University of Science and Technology     

A systems approach to child abuse: management and treatment issues

In the systems approach certain patterns of family interaction are seen as fitting with physical abuse towards children in the family. If these interactions are blocked or changed using specific family therapy interventions, the risk of further abuse will be significantly reduced. Identifying typical patterns of interaction that fit with abuse is a useful first step in planning the management of physically abusing families. A full systemic formulation of the presenting problem will address numerous systems and sub-systems simultaneously, notably the family-professional system, the family within the extended family/friendship system, and the nuclear family. Interventions may have to be directed on a variety of these levels. The Marlborough Family Service has assessed and treated over 100 child-abusing families. A family day unit is used as the setting, and a multifamily group as the principle medium of treatment. Within the day unit real life stress situations are recreated around everyday issues, enabling families to find new and nonviolent solutions to the problems of daily life. In the cases seen, approximately one-third have resulted in a recommendation of permanent alternative family care for the children. In those families reunited, the re-injury rate has been found to be extremely low.     

Inter- and transdisciplinary university: A systems approach to education and innovation

In response to various pressures for change arising from the present situation, the university will have to adopt a new purpose which may be recognized as a means of increasing the capability of society for continuous self-renewal. With this new purpose in mind, the structure of the university will be determined by the concept of an integral education/innovation system for which four principal levels are considered: empirical, pragmatic, normative and purposive levels. From multi-, pluri-, and crossdisciplinary approaches, all pertaining to one systems level only, the university is expected to develop increasingly interdisciplinary approaches, linking two systems levels and coordinating the activities at the lower level from the higher level through common axiomatics. Ultimately, the entire education/innovation system may become coordinated as a multilevel multigoal hierarchical system through a transdisciplinary approach, implying generalized axiomatics and mutual enhancement of disciplinary epistemology. Current university approaches to develop interdisciplinary links between the pragmatic and normative systems levels are discussed. Finally, a transdisciplinary structure for the university is briefly outlined; its main elements are three types of organizational units-systems design laboratories, function-oriented departments, and discipline-oriented departments-which focus on the interdisciplinary coordination between the three pairs of levels in the education/innovation system, i.e., on method and organization rather than on accumulated knowledge. An important role for policy sciences is seen in the linkage between the top pair of systems levels.

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Résumé Pour répondre aux sollicitations de son environnement actuel, l'Université devra se donner de nouveaux objectifs en partant du principe qu'il lui faut procurer à la société les moyens d'un renouvellement continu. On peut déduire la structure de l'Université, qui est ainsi exigée, de l'idée d'une liaison intime entre éducation et innovation: aux quatre niveaux à considérer, niveau empirique, niveau pragmatique, niveau des normes et niveau des stratégies. On attend de l'Université que, dépassant les activités multi- ou pluridisciplinaires qui ne se situent qu'à un niveau du système, elle réussisse à élaborer une méthodologie interdisciplinaire lui permettant de relier les différents niveaux et de coordonner d'un bout à l'autre du système les activités conformément à une logique unifiée. En somme, le système d'éducation et d'innovation considéré dans son ensemble pourrait tendre vers le modèle d'un système intégrant hiérarchiquement des niveaux et des objectifs multiples, grâce à une méthodologie transdisciplinaire impliquant le développement d'une logique généralisée et des échanges réciproques entre l'épistémologie des différentes disciplines. L'article soumet à la discussion les méthodes dont usent aujourd'hui les universités pour établir des liens d'interdisciplinarité entre le niveau pragmatique et le niveau des normes. En conclusion, est présentée une brève esquisse de ce que pourrait être la structure transdisciplinaire de l'Université: trois types d'unités s'y trouvent distingués dans l'organisation, les laboratoires d'élaboration des projets, les départements tournés vers la satisfaction d'une fonction et les départements tournés vers le travail dans une discipline; l'accent y est mis sur la coordination interdisciplinaire dans les trois mises en relation unissant deux à deux chacun des quatre niveaux du système d'éducation et d'innovation, autrement dit, sur la méthode et l'organisation, plus que sur l'accumulation de la connaissance. On fait voir le rôle important qui est réservé aux sciences de la décision dans la mise en relation des deux niveaux supérieurs du système.

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While developing some of the concepts reported in this paper, Dr. Jantsch held a visiting appointment as Research Associate at the Massachusetts Institute of Technology. This article is reprinted fromPolicy Sciences (American Elsevier Publishing Company, Inc.) 1 (1970) 403–428.     

Work models: Beyond instructional objectives

While instructional objectives have provided a cornerstone for the practice and science of instruction, they have also locked us into a lexically based conceptual system. In order to realize the interactive potential of computer-based instructional systems, we need a new way of representing performance. This paper presents the concept of a work model which is a unit of practice which allows replication of both information and interaction. In addition, the work model idea also addresses some of the fundamental problems with objectives such as their inability to capture the richness of terminal behavior or how to relate objectives to content.     

A new digital approach to design multivariable robust optimal control systems

This paper presents a new design of robust optimal controller for multivariable system. The row characteristic functions of a linear multivariable system and dynamic decoupling of its equivalent system, were applied to change the transfer function matrix of a closed-loop system into a normal function matrix, so that robust H∞optimal stability is guaranteed. Furthermore, for the decoupled equivalent control system the l∞optimization approach is used to have the closed-loop system embody optimal time domain indexes. A successful application on a heater control system verified the excellence of the new control scheme.