Teleconsultation: Application to Provision of Consultation Services for School Consultants

ABSTRACT

In this article, we provide critical information on previous research and offer recommendations for establishing and implementing teleconsultation services within a school setting. Specifically, we review (a) the history behind teleconsultation, (b) previous applications of technology and teleconsultation within the school setting, (c) recommended equipment for completing teleconsultation, (d) previously identified benefits of using teleconsultation, (e) previously identified concerns regarding the use of teleconsultation, and (f) the best practices for providing teleconsultation services. Important considerations from current research in the area of teleconsultation are highlighted.     

When Is Teleconsultation Acceptable to School Psychologists?

ABSTRACT

School psychologists report a desire to increase consultation with teachers but are limited by competing job demands. Consultation via videoconference (i.e., teleconsultation) offers one possible means of increasing consultant availability to teachers, but little is known about the acceptability of this technology in actual practice. In this exploratory study, we conducted an online survey to assess the conditions under which school consultants would use teleconsultation to assist teachers remotely. Sixty-two school psychology practitioners, trainers, and trainees completed a choice-based conjoint survey designed to assess teleconsultation acceptability in the context of varying commute times, consultee comfort levels, and student problem severities. Findings suggest important differences in teleconsultation acceptability in the context of real-world tradeoffs. Implications of these results are discussed, as well as the potential for using conjoint analysis to better understand technology decisions among school consultants.     

Using Teleconsultation to Develop Independent Skills of School-Based Behavior Teams in Functional Behavior Assessment

ABSTRACT

The Iowa Department of Education (DE) has a history of partnering with the Biobehavioral Service (BBS) at the Center for Disabilities and Development to consult with educational teams in Iowa schools regarding students exhibiting challenging behavior. In 2009, the DE requested that BBS consultants improve behavior assessment skills of school-based behavior teams across the state. One aim of the DE was to develop school-based behavior teams who could independently conduct the full range of behavior assessments (i.e., indirect assessment, direct assessment, and experimental analyses). The BBS consultants worked with challenging behavior teams from eight Iowa Area Education Agencies, teaching them to independently design, conduct, and interpret a variety of behavior assessments (e.g., preference assessments, functional analyses). A three-stage teleconsultation model was developed during consultation visits to support and evaluate the independent assessment practice of consultees. The stages included in-person consultation, onsite teleconsultation, and remote teleconsultation. Consultees expressed satisfaction with the use of teleconsultation during the third stage of the model. Additionally, the use of videoconferencing addressed some of the barriers to conducting team-based behavior assessments in the school setting by creating observation and assessment rooms for team members. Consultees continue to use this method as they independently assess the behavior of students.     

Bring your own device – a snapshot of two Australian primary schools

Background: The use of 1:1 and Bring Your Own Device strategies in schools is in its infancy and little is known about how mobile devices such as tablets are being used to support educational practice.

Purpose: In this article, two suburban primary schools in Sydney, Australia were focused on with an aim to understand how mobile device strategies were developed and implemented and how the devices were being used in the schools.

Design and method: This qualitative study uses a case study method. It draws upon questionnaires, interviews and classroom observations, and builds upon previous research in English and Australian schools.

Findings: Results of the research indicate that the devices have only recently been incorporated into the school and suggest that their usage has been generally embraced by both school staff and parents. Key issues highlighted by these two schools included the importance of the school’s vision and uncertainty about the differences between models of provision. Participant responses also referenced some positive impacts on classroom practice, which amplify constructivist pedagogy: there were examples of device use extending student learning by supporting peer assessment, collaboration, research skills and projects.     

Relationship Between Psychosocial Factors and Academic Achievement Among African American Students

Abstract

The authors of this cross-sectional study used surveys based on the noncognitive model of W. E. Sedlacek and C. G. Brooks (1976) to determine psychosocial factors associated with African American students' high school achievement Psychosocial variables explored included community service, academic motivation, social support, and students' methods of handling unfair treatment. Results showed that after gender and absenteeism were controlled for, only the method of handling unfair treatment was positively associated with grade point average (GPA), p < .05. Those findings suggest that students who talk to others about being treated unfairly instead of keeping it to themselves are more likely to have higher GPAs; the findings also have important implications for individuals involved in the counseling and education of high school students. Sedlacek and Brooks's model provides an effective guide for predicting academic achievement and for developing programs to improve academic achievement among students of color. Further research is needed into psychosocial factors and their effects on academic achievement.     

Supporting the transition to secondary school: The voices of lower secondary leaders and teachers

ABSTRACT

Background: The primary-secondary transition is recognised as a challenging time for students, and poor transition processes can negatively affect the students’ development. School professionals play an important role in enhancing the students’ transition experience, but international literature calls for more research concerning their perspective on this transition.

Purpose: The aim of this study was to investigate what lower secondary school leaders and teachers in Norway emphasise when supporting the primary to lower secondary school transition.

Methods: A qualitative single case study approach was used. The participants were ten form teachers, their team leader and the principal (n = 12) within one lower secondary school. These were the individuals overseeing the transition process on behalf of a cohort of students who transferred to their school in August 2017. Data were collected through observations and focus group interviews. The data were transcribed and analysed qualitatively, inspired by the constant comparative method of analysis.

Findings and conclusion: Framed by their own experiences, the leaders and teachers emphasised ensuring predictability, establishing a safe psychosocial learning environment, giving the students time to learn to be lower secondary school students, and collaboration at the school level and with the families. These efforts are largely in line with what the research recommends. The findings indicate, however, that the teachers need more support during this process. The article concludes that a closer dialogical interaction with colleagues at the primary and secondary levels, parents and students could support the leaders and teachers to promote an even better transition.     

Facilitating student well-being: relationships do matter

Background: Alongside academic and vocational goals, schools are increasingly being called upon to address student well-being. Existing evidence suggests that strong relationships and a sense of connectedness in school communities are important for fostering subjective well-being. However, identifying the specific nature of such relational dynamics, and accommodating the ‘personal’ within school cultures increasingly dominated by ‘performance’ narratives, remains a problematic task.

Purpose: This paper draws on Honneth’s recognition theory to offer fresh insight into how relationships act to facilitate and limit the experience of well-being at school. We suggest that such an approach holds considerable potential for developing teachers’ understanding of the tacit and explicit ways they and their students experience being cared for, respected and valued and the ways in which such actions impact on well-being.

Design and methods: The paper reports the qualitative findings from a large mixed-method study, involving students and staff across primary and secondary schools in three regions of Australia. The qualitative phase involved focus groups with 606 primary and secondary students and individual interviews with 89 teachers and principals.

Results: Across the focus groups and interviews, students and teachers placed substantial emphasis on the importance of relationships, while reporting differences in their views about which relationships support well-being. Alongside this, there were differences in the importance teachers and students placed on each of the three strands of Honneth’s recognition theory (translated for this study as being cared for, respected and valued) for influencing student well-being.

Conclusions: The findings affirm the critical role that relationships play in promoting well-being in the context of schools. Using recognition theory to analyse students’ and teachers’ views and experiences of well-being provides much greater insight into how these relationships are enacted – this being through the mutual experience of being cared for, respected and valued – within the context of schools.     

A critical review of education support practices in Spain

ABSTRACT

The objective of this study is to analyse different models of educational support that are used in schools with public funding from the perspective of support teachers, counsellors and members of management teams. Participants were 79 professionals from the three areas mentioned above. The methodological approach was a phenomenological qualitative one using focus groups and subsequent qualitative analysis of the data. The systems of categories and subcategories underwent a progressive process of triangulation. The results show that professionals identify support practices that can be divided into two differentiated models: a traditional model linked to a medical perspective of providing personal support to the most vulnerable students and a support model consistent with inclusive education. There are also discrepancies among professionals, especially about the need for support to be provided within the reference classroom. The discussion focuses on identifying essential aspects, to more effectively support students and teachers in an ordinary school context. In addition, professionals question the regulations for their disconnection from the reality they experience in schools. All this requires a rethinking of the functions of support teachers supported by careful initial and ongoing training.     

Learning design for multiple modes of provision: the Zambian community school teacher development programme

Abstract

The use of technology to support learning is becoming ubiquitous in Africa. However, technology is more often used to distribute information rather than as a tool to mediate learning. The work presented here on a programme for Zambian community school teachers (non-traditional students) illustrates how learning design allied to appropriate theoretical concepts make use of technology to mediate learning. The objective of this course was to support Zambian community school teachers, with little formal teacher education, to use interactive methods to support their teaching practices. The research makes use of a constructivist-hermeneutic-interpretivist-qualitative paradigm to critically evaluate the learning design by experts. A social constructivist framework for learning design and technology mediation was used to create and evaluate learning resources. The work illustrates how a distance education paper-based course design is enhanced by the use of contemporary learning theory and digital technology to model good interactive classroom practice.     

Adaptation in the transition to school: perspectives of parents,preschool and primary school teachers

Background: Transition to school is a highly demanding phase at an intellectual, social and emotional level and is, therefore, an opportunity for growth and development. Despite the greater emphasis given to school transition in Portugal over recent years, namely by means of new educational policies, studies on the adaptation processes involved in the transition to primary school are still scarce.

Purpose: The present qualitative study sets out to contribute to the knowledge on the adaptation process of children to school transition (around age 6) in Portugal, by comparing preschool teachers’, primary school teachers’, and parents’ perceptions about success indicators and relevant factors in the transition to school.

Design and method: In order to collect data, 14 focus group interviews with different participants were conducted, three with preschool teachers (N = 18), three with primary school teachers (N = 13), four with parents conducted before the child’s transition to primary school (N = 14) and four with parents conducted after the child’s transition to primary school (N = 20).

Results: While the preschool and primary school teachers stressed factors of a family nature, such as parental involvement and parental support of children, the parents referred more frequently to the overall running of the school and the characteristics and methodology of the teacher as being relevant to the adaptation process in the first year of primary education.

Conclusions: The findings suggest different factors associated with adaptation to school and also offer clues for designing strategies to facilitate such adaptation. New strategies are needed to facilitate the construction of a robust educational family–school partnership.     

Anxious girls and laid-back boys: teachers’ and study counsellors’ gendered perceptions of students

ABSTRACT

Efforts to reach gender equality in education in Finland have been extensive. Both teacher education and policy documents for schools have focused on gender equality and gender-neutral treatment of students. The aim of this study is to explore if and how these efforts are manifested in upper secondary school teachers’ and study counsellors’ perceptions of students’ self-belief, academic emotions, study habits and behaviour at school. Twenty-three interviews were conducted and analysed qualitatively through inductive content analysis. The results revealed that teachers and study counsellors perceive that girls’ low self-belief and high achievement expectations affected their academic performance, while boys’ insecurity or need for support was rarely mentioned. The teachers ascribed the students several gender-stereotypical attributes: girls were perceived as diligent and hard-working while boys were perceived as being indifferent towards school and achievements. The implications of these results for students’ self-belief and for teacher education are discussed.     

Engaging with centralised policy initiatives: the Malta experience

ABSTRACT

Over the past two decades Malta has been witnessing wave after wave of reforms. Whilst official documents speak of the need for more decentralised forms of governance the reality shows otherwise. Data from a series of studies involving school leaders show that they still feel that a top-down approach is being adopted leaving limited space for distributed forms of governance. The issue of power and control remains a bone of contention with the centre identified as still determining college/school policies. In fact, what is being experienced can be described as policy-mandated collegiality. This paper presents findings of one such study. This study highlights the concern that heads feel towards the way reforms are being introduced and implemented; the constant reference to work overload and stress, the need for greater support at the personal and collective level, and the need to start letting go so that schools can take the initiative.     

Student perspectives towards school responses to cyber-risk and safety: the presumption of the prudent digital citizen

ABSTRACT

While previous research identifies skepticism and some animosity among students towards school-based cyber-safety programs, drawing from focus group discussions with Canadian teens, this paper contributes to unpacking reasons for both support for ‘what works’ and antagonism for what is perceived to be lacking. Our findings reveal support for repeated messages, including those eliciting fear, especially for younger students. Criticisms most often centered on the questionable relatability of the messages, and the need for more practical information (e.g., privacy management). Criticisms are largely concentrated among female teens. Among our participants, the concentration of cyber-safety messages is being received in junior high school, with less emphasis by the time students reach high school. We argue that by high school students are expected to have successfully internalized the directives for online safety received in earlier grades, and have acquired, to a greater or lesser extent, a sense of prudentialism and self-control.     

A second chance to dream: initiating ODeL in secondary school re-entry programs for young adult secondary school dropouts the case of Mumias District,Western Kenya

Abstract

The Kenyan education system has very limited re-entry options for learners who drop out before attaining secondary school certificate. It is very difficult to access training and or secure a job that requires at least secondary school education. This study examined the prospects of initiating Open and Distance e-Learning(ODeL) in re-entry programmes into high school for out of school Young Adult Secondary School Dropouts (Y.A.S.S.D). The study focused on the enablers and challenges of initiating ODeL in the secondary school re-entry programmes. An alternative flexible and sustainable community based ODeL model that potentially can address re-entry for the Y.A.S.S.D is proposed. A qualitative phenomenological design was used; focus group discussion and interviews were conducted from a purposeful sample of participants. The study revealed that the potential of ODeL in addressing re-entry into secondary school for Y.A.S.S.D great. Majority of the participants were aware of the existing secondary school re-entry options, however, ODeL appeared new. Despite there being challenges in introducing the ODeL mode of study in secondary school re-entry programmes, it is viable and requires further exploration. The enablers of this mode of study are largely in place to the extent appreciated by participants in the study.     

An Evaluation of the Effectiveness and Acceptability of Teleconsultation

School-based psychological services are typically provided through a triadic model of consultation in which a school psychologist works directly with a teacher or school staff member to address the academic, behavioral, or mental health concerns of a student. With advances in current technology, school psychologists have the capacity to use videoconferencing to engage in their consultative responsibilities. Teleconsultation has the potential to improve the provision of consultative services by increasing school psychologists’ efficiency and providing individuals, especially those in rural areas, access to greater service. The current study evaluated the effectiveness and acceptability of teleconsultation as a means to deliver behavioral consultation services to three teachers and their students. A nonconcurrent multiple baseline across subjects was used. Results showed that consultants could develop a behavioral intervention with a teacher and effectively implement the intervention to improve student outcomes. Teachers also rated teleconsultation as an acceptable means for service delivery.     

Effects of support on stress and burnout in school principals

Background: More than ever before, school principals are dealing with stress and burnout, resulting from increasing role demands and decreasing decision latitude and autonomy. Following the Demand–Support–Constraints model, reasons for stress and burnout can be found in the lack of social support in the environment.

Purpose: This longitudinal study investigates whether changes in social support from colleagues, supervisors and/or the broader community affect levels of principal stress and burnout.

Sample: Approximately 26% of Australia’s school principals took part (N = 3572): primary (n = 2660) and secondary (n = 912) spread across all Australian states and territories. Age ranged between 46 and 55 years, and mean leadership experience was 12 years.

Design and methods: Since stress and burnout are psychological phenomena that develop over time, a longitudinal approach was adopted. Data were collected across four waves, spread over four years, from 2011 to 2014.

Results: It was found that social support predicts decreased stress and in turn burnout in school principals, however differences were found according to the type of social support. The data provide strong evidence for a positive effect of stress on burnout (e.g. the more stress at time 2, the more burnout in principals at time 3) and partial support for indirect negative effects of social support on burnout (e.g. the more support from colleagues at time 2, the less burnout in principals at time 3). However, we also found two instances of positive effects of social support from the broader community on burnout. This suggests that the more support principals receive from the broader community, the more likely they are to show burnout symptoms. This might be explained as the ‘the downside of empathy’, where principals who are strongly supported by their community might also feel more connected to that community. When their community is struggling, they are probably struggling as well.

Conclusions: The findings highlight the positive impact the wider school community can play in providing supplementary professional support to the principal. Unbundling or repackaging the job responsibilities with an administrative team that shares the leadership of the school, could be part of the solution.     

Labour Market Problems,and Psychological Well‐Being: A Panel Study of Canadian Youth in Transition From School to Work∗

Abstract

Four‐year panel survey data are used to examine the effects on psychological well‐being of unemployment, underemployment, educational satisfaction, and position in the transition from school to work among Canadian youth. Controlling on social support and baseline psychological status, labour market problems are found to have small, significant negative effects on feelings of self‐esteem, powerlessness, and depression among high school graduates, but not among university graduates. The effects of educational satisfaction and transition status are less clear.