Marketing Electronic Reserves at a University Library

SUMMARY

Jacksonville State University's Cole Library implemented electronic course reserves in 2002. As with any new service, a marketing plan was prepared to ensure success. This article details the methods used to market the new service to the faculty and students at JSU. Included is a discussion of some unexpected benefits of the marketing effort and how to address resistance to the change from a traditional print service to an electronic service. This article will help fill a gap in the literature by describing one library's attempt at marketing electronic reserves to ensure a smooth transition from traditional reserves to electronic.     

Electronic Reserves

SUMMARY

At Rutgers University Libraries, the traditional reserve collection has migrated to a paperless electronic reserve service. To justify the change, Library Staff used two methodologies: a user survey and an analysis of reserve collections broken down by location and format, with circulation figures for each category. This change was made in stages; electronic reserves went to a digital only service. Librarians at Rutgers University are using electronic reserve services to gain experience with digital collections, homegrown and commercial databases, collections for distance education, and materials and services to remote users. In this paper we also look at some of the factors affecting academic reserve operations.     

Electronic Reserves at Columbia University

SUMMARY

The integration of electronic reserve at Columbia University with its Library Management System and the University's Course Management System was made possible due to a favorable authentication infrastructure and the consistent use of standard course designations in each system. The streamlining of electronic reserve processing was an important factor in the successful implementation of electronic reserve at the university. The use of an electronic reserve link resolver which facilitates the consistent generation of use statistics, ‘fair use’ copyright compliance, and the generation of proxied links to IP restricted resources was also important.     

Implementing an Electronic Reserves Pilot Program at Christopher Newport University

Abstract

Implementing any new service or technology can require a process of trial and error. Often, it is useful to introduce the service as a pilot project, so that the staffing issues and technical details can be worked out prior to fullscale implementation. This is especially important at times when staffing and/or budgetary circumstances are uncertain. Doing so can give the library the ability to test technologies and assess the staffing and procedural impacts of a new service, and to make necessary adjustments in the process. At Christopher Newport University, that was the approach taken to implementing electronic reserves services.     

Developing and Implementing a Moodle-Ares Integration for Physical and Electronic Reserves at a Small Liberal Arts College

Reacting to the popularity of reserves and as part of an ongoing merger of circulation, interlibrary loan, and reserves into a fully integrated access services department, DePauw University purchased and implemented Atlas Systems’ Ares reserves software. As part of that implementation, a campus programmer designed interface integration between Moodle, the campus course management software, and Ares. Despite setbacks and complications along the way, the implementation was successful; both faculty and students have provided positive feedback, and staff members are able to process material faster and more accurately. We hope to deepen Ares's integration with both Moodle and with our integrated library system and public catalog as time goes on.     

Assessment of Electronic Reserves Services at the University of Colorado,Boulder

Abstract

Assessment is an important part of any library service, including electronic reserves. This paper describes the assessment of electronic reserves services by means of a survey instrument administered at the University of Colorado, Boulder during the fall semester, 2003. As the University Libraries had moved from a predominately paper reserves environment to an almost completely electronic reserves environment at the beginning of that same semester, the survey offered a unique opportunity to compare student attitudes towards the two formats. We addressed planning for the survey, administering the survey, evaluation of the collected data, and reporting the results to teaching faculty.     

A Model for Choosing an Electronic Reserves System: A Pre-Implementation Study at the Library of Long Island University's Brooklyn Campus

ABSTRACT

This study explores the nature of electronic reserves (E-Re-serves) and investigates the possibilities of implementing the E-Reserves at the Long Island University/Brooklyn Campus Library (LIU/BCL).     

Kent State University's Electronic Reserves Experience

ABSTRACT

In late 1996, Kent State University Libraries began to research electronic reserves software in order to conduct a pilot project. The software chosen was ERes 2.0, developed at Santa Clara University by Philip Kesten and Slaven Zivkovic. This article describes how and why ERes was chosen and how the system was adapted for use at Kent State University. The integration with the OPAC and full-text databases, as well as the pitfalls encountered during the pilot project is detailed. Also described is the experience of learning to scan print documents efficiently.     

Electronic Reserves: A Centralized Approach to the Scanning Process

ABSTRACT

Electronic reserves are being offered at colleges and Universities across the country creating an opportunity for collaboration between the library units of academic libraries. Library units with course reserves in medium and large academic libraries can capitalize on the benefits working with a centralized scanning unit, thus consolidating the scanning process of electronic reserves processing. The cooperation between library units to provide better service results in a positive relationship between course instructors, students, and the library.     

Developing Partnerships to Create Electronic Reserves at the University of Kansas Libraries

Abstract

Today, it is advantageous for academic libraries to look outside their own organizations to other potential campus and commercial partners when considering new services. This case study describes the planning and implementation of electronic reserves at the University of Kansas Libraries, including the integration of two commercial partners, XanEdu (provider of electronic course packs) and Blackboard (a courseware management package). Docutek was chosen as the electronic reserves software package because it offers copyright management and faxing capabilities (when hosted locally). There is also a discussion of the advantages and disadvantages of centralization versus decentralization of different aspects of electronic reserves when multiple library locations are involved.     

Electronic Reserves on a Budget

Abstract

Reeves Memorial Library serves as the campus library for Seton Hill University in Greensburg, Pennsylvania. Seton Hill is a small, liberal arts school with approximately 1300 FTE. In the fall of 2002, Reeves Library launched a homegrown electronic reserves service built with a collection of freely available software packages. This paper is a case study of the project. The goal is to provide the reader with a detailed summary of the planning, design and implementation of the project along with workflow issues and digitization techniques.     

Implementing Cost Effective Electronic Course Reserves in an Academic Library

ABSTRACT

This paper describes how one academic library implemented electronic course reserves while keeping costs to a minimum. The system was implemented using a web page to provide links to electronic files in PDF format mounted on a Unix web server. Copyright restrictions and user access are issues that need to be addressed by any library considering e-reserves. In the face of positive faculty and student reaction to this new library service, one challenge that remains is raising public awareness so that more members of our university community may take advantage of this technology.     

Processing Electronic Reserves in a Large Academic Library System

Implementation of electronic reserves in academic libraries represents one of the most important advances in libraries for patrons in many years. Some academic libraries offer faculty peace of mind by assuming responsibility for copyright clearance for electronic reserve services. Libraries have the specialized equipment to scan and edit files to make them readable and easily downloaded by students. Libraries also have sufficient electronic storage to hold scanned material for future semesters. This paper examines how electronic reserves are managed in a large academic library system. The short history behind electronic reserves at Pennsylvania State University Libraries and the procedures associated with creating and maintaining the reserve system, will be considered, as well as offering a statistical assessment of how electronic reserves have affected the other services of the University Libraries. Finally, issues surrounding electronic reserves, fair use, copyright and Pennsylvania State University Libraries' procedures will be explored.     

Shifting Responsibility for Electronic Reserves Copyright Permissions from the Academic Departments to the Library

Abstract

Copyright permissions for reserves at Washington State University Vancouver have always been the responsibility of the instructor who submits the reserve request. Concerned that this practice could, at worst, place the University in danger of infringing copyright and, at best, in unnecessary duplication of effort, the Library undertook a pilot study to find out what would be involved, both in terms of workflow and direct costs, for moving copyright clearance to the Library. In cooperation with the Business department, the Library developed workable procedures for the Library to handle permissions.     

Using Electronic Course Reserves to Promote Information Literacy of First-Year Students in a University Writing Program

Abstract

The University of Florida is a large research institution with a freshman class of more than seven thousand students out of a total enrollment of about fifty thousand.Although a partnership with the University Writing Program has allowed the Libraries to reach almost four thousand students this past academic year, certain barriers still exist. There are just too many students to reach and the content is too vast to cover in only a single fifty-minute class period.Furthermore, problems encountered while working with students, as well as with their graduate writing instructors who run the classes, have reduced the effectiveness of the current library sessions.To solve these problems, our instruction team created targeted information literacy activities online, so writing instructors could have students complete them outside of class. This article covers some of the challenges in coordinating a first-year information literacyprogram in a large university setting and how electronic course reserves can be used creatively to deliver the desired content.     

Electronic Reserves at Fort Lewis College Using Innovative Interfaces,Millennium Integrated Library System

Abstract

The John F. Reed Library at Fort Lewis College (FLC) implemented Electronic Reserves in the fall semester, 2003. FLC is a four-year liberal arts college in Durango, Colorado, with just over 4,000 students. Staff members use the Innovative Interfaces, Millennium Integrated Library System with the Course Reserves module along with Adobe Acrobat for scanning documents. The case study provides information on getting started, management of the project, necessary documentation, copyright concerns, implementation, statistics, and future directions.     

Leveraging Strengths and Meeting Demands: The Construction of a Modern and Comprehensive Electronic Reserves Service at Central Michigan University

The digitization of information has transformed how colleges and universities function; virtual classrooms, online course management systems, and digitized content have become the norm. Electronic reserves are the fulcrum of this transformation. Colleges and universities now have the opportunity to utilize their resources in new and transformative ways in order to provide the most effective education experience possible. For these dynamic opportunities to be fully realized, however, institutions must address the unique challenges that digital media create. This article analyzes how Central Michigan University changed the way it operates to create a modern and comprehensive electronic reserves system.     

The Ins and Outs of Providing Electronic Reserves for Distance Learning Classes

Abstract

Distance Learning Library Services at the University of Kentucky provided an electronic reserves service as a pilot project for distance learning courses in the 2000–01 academic year. Distance Learning Programs, which is a part of the Distance Learning Technology Center, funded the project. Policies and procedures were formulated, an account was set up with the Copyright Clearance Center, and the service was marketed. Our first electronic reserves were available for the Fall 2000 semester.     

Content Analysis of Restrictive Publisher Copyright Policies for Electronic Reserves

ABSTRACT

A case study of a large urban academic library with an established electronic reserve system and copyright management database was attempted in order to analyze restrictions in publishers' electronic reserve copyright policies. The researcher proposed that publishers' electronic reserve copyright policies and the treatment of copyright permission requests restrict what and how much can be made available to students on an electronic reserve system. Background research on fair use, copyright laws, and library and publisher policies and positions on electronic reserve copyright issues is presented. The research methodology is outlined and analysis tools are explained. The results of the study and suggestions for future research are discussed. Appendices include samples of the analysis tools.