Calming the Tempest: The Benefits of Using Prospero for Electronic Document Delivery in a Large Academic Library

Abstract

This article provides a distillation or summary of the copyright, fair use and permissions-seeking information needed by busy library staff that work with electronic reserves. The recommended resources section lists useful books and websites.

This article provides a distillation or summary of the copyright, fair use and permissions-seeking information needed by busy library staff that work with electronic reserves. The recommended resources section lists useful books and websites.     

Freeing Ariel: The Prospero Electronic Document Delivery Project

ABSTRACT

Prospero is an electronic document delivery project initiated by the John A. Prior Health Sciences Library at The Ohio State University resulting in a software program that provides patron access to documents that are transmitted using the Ariel system. Using Prospero, documents no longer have to be manually printed out, packaged, and distributed. Patrons no longer have to come to the library to pick up documents or wait for them to be delivered. Documents can be accessed from wherever patrons have Internet access. This paper provides an overview of the Ariel system, background on the evolution of electronic ILL services, and details the development and features of the Prospero system.     

Document Delivery for Distance Learners

Abstract

This paper discusses the development of the Books and Article Delivery Service at Brigham Young University. Instituted in 2003, Faculty Delivery Service was developed and refined to meet the diverse needs of students who are completing courses without the aid of on-campus resources. It also provides statistics and cost data in a common practices atmosphere. Past challenges and solutions are identified and anticipated future opportunities are discussed.     

Electronic Document Delivery: A Survey of the Landscape and Horizon

The authors examine, based on a survey of users, the electronic document delivery methods currently in place as well as changes in the recent past and future developments. Interlibrary loan and document delivery staff from institutions across the United States were surveyed in order to ascertain what document delivery mechanisms are currently in place, how they are being used, and why. Findings from this study should lead to an increased awareness of electronic delivery options in libraries across the country and elucidate the dynamics involved at individual sites. This, in turn, will assist librarians in making decisions, based not only on their individual circumstances but on the experiences and trends found across a broad sampling of institutions.     

The Relais Document Delivery System: An Innovative Model for Resource Sharing

ABSTRACT

This paper describes the Relais document delivery system, which enables libraries to fully automate their interlibrary loan and document delivery processes. Relais has been successfully implemented at the U.S. National Library of Medicine and a predecessor system, IntelliDoc, was successfully implemented at CISTI (Canada Institute for Scientific and Technical Information). Three central capabilities are described in detail: the use of a scanning workstation to digitize requested documents, the ability to support an array of delivery methods, including electronic delivery, and the ability to retrieve detailed data on requests processed by Relais.     

黑龙江省馆际互借与文献传递服务体系建设

文章分析了黑龙江省馆际互借服务背景状况,提出了黑龙江省数字图书馆馆际互借与文献传递服务体系建设的目标,进而论述服务体系的系统技术框架和服务管理机制等问题,并提出了今后的工作重点。     

共享有限资源：Minitex模式的发展

介绍和分析美国明尼苏达州的Minitex馆际借阅系统30年来的发展历史。该系统的独特之处在于：将明尼苏达州、南达科他州、北达科他州的200多家图书馆连成为一体，利用各参与图书馆的资源为三州的学者、公众、政府机构和专业图书馆提供馆际借阅、文献传递、集团采购等服务。这一图书馆网络不仅使得所有参与图书馆的馆藏得到了更充分的利用，而且为资源相对有限的中小型图书馆提供了更强大的服务能力。Minitex模式对国土大、人口多、图书资源紧缺的国家和地区如中国来说特别具有启示意义。     

The Electronic Library Information System as a Source of Interlibrary Loan Requests

The term Electronic Library Information System is used to describe the Wallace Library Computer Access System at the Rochester Institute of Technology, a copmuter system that not only allows patrons to search the library's catalog but also remote online databases, the Internet, and a Logicraft CD-ROM server. The sources of 892 Interlibrary Loan (ILL) request citations processed between January 1 and March 31, 1992 were studied to determine how patrons used this increased acces to electronic resources. Information on source of request, patront type, material type, and fill rate was collected. Particular attention is paid to how ILL patrons are using the Internet. The impact of this technology on ILL, and areas for further research are discussed.     

江苏省高校图书馆馆际互借与文献传递服务的现状及态势分析

[目的/意义] 江苏省高校数字图书馆（JALIS）馆际互借与文献传递服务网已开通有10余年,为保证JALIS文献信息保障系统未来的健康发展,通过横向与纵向的比较,对系统的现状及内外部制约因素做出客观的、多维度的评估,为制定未来的发展规划提供参考依据。[方法/过程] 依据多个来源的基础数据汇总与归纳,运用SWOT分析法对JALIS馆际互借与文献传递服务网存在的优势、劣势、机会和威胁进行分析。[结果/结论] 研究表明：JALIS馆际互借与文献传递服务虽在组织管理、服务推广、用户体验、效益与质量等方面存在明显的缺陷,但其服务仍有较大的提升空间。     

Electronic Document Delivery of Journal Articles

Abstract

In 2001-02, The University of Texas Health Science Center at San Antonio (UTHSCSA) Library tested and implemented secure Web ordering and delivery of journal articles, using Prospero for interlibrary loan, photocopy service, Circuit Librarian service, and document delivery between library branches. The goal was to deliver photocopied and interlibrary loan journal articles faster than campus mail, U.S. mail, or the courier service. In December 2001, eight staff began delivering articles electronically to one remote site as part of the Library Electronic Article Delivery (LEAD) pilot project. Electronic desktop delivery has since expanded to serve two branch libraries and UTHSCSA, San Antonio, and South Texas healthcare professionals. By reviewing the basis and describing the three phase pilot project, the author hopes to articulate the implementation of a new electronic service in a medical library.     

中南地区高校图书馆馆际互借与文献传递的现状、问题及建议

通过对中南地区高校图书馆馆际互借与文献传递服务的网上调查，对各高校图书馆馆际互借与文献传递的服务内容、服务对象、收费标准和服务模式进行分析和比较，指出中南地区各高校图书馆馆际互借与文献传递存在的问题，并提出对策。     

Survey Says…?: Assessing Interlibrary Loan/Document Delivery Use and Awareness for Responsive Service Delivery

Abstract

The object of this study is to assess Texas A&M University (TAMU) students/faculty/staff members’ use and awareness of the Libraries’ free document delivery and interlibrary loan service, branded as “Get It For Me.” Since 2010, we have continued to see a decline in new user registrations each year. Previous Get It For Me user surveys conducted in 2003 and 2011 indicated that the overall satisfaction of registered users was high and customer feedback gleaned from these surveys was used to initiate a number of service improvements. But what about the large percentage of the campus community who do not use the Get It For Me service? Are they aware of what this service has to offer? If so, why might they choose not to use it? If they are not aware of the service, might they use it if they knew more about how it can assist them in their scholarly endeavors? Instead of only surveying those customers who have used this service, we invited everyone on TAMU College Station campus to participate in the survey. Promoting the service is a vital component of service delivery.     

Chapter 7: Governing Policies for Interlibrary Loan

Abstract

The incorporation of medical library services in an academic library will bring about substantial changes, and should include the review of the impact of this transition on each individual department. The use of electronic systems to request and deliver Interlibrary Loan documents has evolved gradually in the past twenty years, and affects medical libraries in unique ways. The electronic submission, publication and access to biomedical journal articles are still changing constantly, and contribute to new challenges in interlibrary borrowing and lending. This article focuses on new developments. It includes instructions on how a library can prepare to incorporate a new dimension of service in the midst of these changes.     

Electronic Document Delivery in Pakistan: A Case Study

SUMMARY

Describing her experience of establishing an Electronic Document Delivery Service at the library of the Lahore University of Management Sciences (LUMS), the author discusses the various issues, which significantly effect the net cost, delivery time and management process of providing such a service by a library in Pakistan. While presenting multiple options leading to an effective solution, the advantages and disadvantages of each option have been highlighted, and their implications, with particular reference to Pakistani libraries, have been discussed. The various points to be considered by Pakistani Librarians, while selecting a commercial Document Provider, have also been discussed. In the end, the author discusses the potential of using the Electronic Document Delivery facility as a time-saving and cost-effective tool for Resource Sharing among libraries in Pakistan.     

Effective Resource-Sharing and Document Delivery Among Indian Universities: A Study From the INFLIBNET Perspective

Resource-sharing normally follows a network of libraries with decent rules and regulations and provides a common platform for libraries and library staffs to come together, communicate, and extend help to enhance access to information and fulfill the unexpected demands of users. This article studies the use of interlibrary loan and document delivery service at the Information and Library Network Centre under the UGC-Infonet Digital Library Consortium program. Universities that come under the purview of the University Grants Commission (UGC), Government of India, become members of UGC-Infonet Digital Library Consortium. The article discusses the recent literature on resource-sharing through interlibrary loan and document delivery service practice in the Indian context. This article suggests improvement of J-Gate Plus discovery and resource-sharing service to enhance access to information resources and for better document delivery.     

Interlibrary loan and document delivery in North American health sciences libraries during the early months of the COVID-19 pandemic

Objective:The study purpose was to understand how early months of the COVID-19 pandemic altered interlibrary loan (ILL) and document delivery (DD) in North American health science libraries (HSLs), specifically the decision-making and workflow adjustments associated with accessing their own collections and obtaining content not available via ILL.Methods:Researchers distributed an online 26-question survey through 24 health science library email lists from January 6-February 7, 2021. Respondents reported their library''s ILL and DD activities from March-August 2020, including ILL/DD usage and policies, collection access, decision-making, and workflow adjustments. In addition to calculating frequencies, cross-tabulation and statistical tests were performed to test a priori potential associations. Two researchers independently and thematically analyzed responses to the 2 open-ended questions and reached consensus on themes.Results:Hospital libraries represented 52% (n=226/431) of respondents, along with 42% academic (n=179) and 6% (n=26) multi-type or other special. Only 1% (n=5) closed completely with no remote services, but many, 45% (n=194), ceased ILL of print materials. More than half (n=246/423; 58%) agreed that ILL requests likely to be filled from print remained unfilled more than is typical. Open-ended questions yielded 5 themes on ILL/DD staffing, setup, and systems; 6 on impacts for libraries and library users.Conclusion:Lack of communication regarding collection availability and staffing resulted in delayed or unfilled requests. Hospital and academic libraries made similar decisions about continuing services but reported different experiences in areas such as purchasing digital content. Hybrid ILL/DD workflows may continue for managing these services.     

Toward a Model ILL and Document Delivery Automated System: A Case Study

SUMMARY

The state of Illinois funded a large scale Ariel project. This is a report of the project's successes and shortcomings. Although widely successful, additional training in the use of sophisticated hardware, primarily Minolta scanners, is needed. Data on sending and receiving is included.     

馆际互借与文献传递服务转型策略探究——以上海交通大学图书馆为例

随着智慧图书馆建设日趋完善,高校图书馆的各项业务面临着转型。作为传统业务之一,馆际互借与文献传递服务面临着读者所发申请量逐年减少,所申请文献的获取难度加大,读者日益个性化需求难以满足的挑战。文章从图书馆多业务协同的角度出发,提出将馆际互借与文献传递同学科服务、借阅服务、荐购等相融合,并对相关系统平台提出改进建议,增加读者与馆员即时交互的功能,从而更高效地满足读者的文献需求。     

Software and Scanner: A Comparison of Procedures in University of California,San Diego's Interlibrary Loan and Course Reserves Units

The Document Delivery Services/Interlibrary Loan Unit and the Course Reserves Unit at the University of California, San Diego's Access Services Department both utilize the Konica Minolta PS7000 book scanner to deliver requested documents and post electronic reserve items. Though the hardware is the same in both units, unique service goals and software—Ariel Interlibrary Loan Document Transmission Software for DDS/ILL and Adobe Photoshop for Course Reserves—result in different issues and challenges. This article discusses the shared practices of the Document Delivery Services/Interlibrary Loan and Course Reserves Units and how each unit utilizes the Konica Minolta PS7000 book scanner to offer better service for their patrons.