The Establishment of a Library Networking Model for the Caribbean Region: A Delphi Study

ABSTRACT

The purpose of this study was to propose a library networking model for the Caribbean region. In addition, the probability, desirability, and feasibility of developing and implementing the proposed model was assessed.

Three questionnaires were used for collecting the data. One was called the preliminary questionnaire; the second one consisted of the Delphi questionnaire, which was sent in two rounds; and the third, was the cross-impact questionnaire.

The analysis of responses to the three questionnaires were the major sources of input on the design of this prototype model. The major findings were: Almost all libraries were involved in some kind of cooperative activity involving other institutions. Interlibrary loans, exchange of professional information, and reference services were three major activities which are carried out by libraries, both at the local level and based on informal arrangements. Eighteen institutions reported that they were engaged in computer activities with other libraries. Responses indicated that a wide array of materials exist and that a good portion is in English. Other languages represented were French, Spanish, Dutch, Papiamento, and German. There is a variety of materials found in library collections in the Caribbean region.

The classification schemes used are DDC–the most widely used; followed by LC. The AACR II is used by 82.5 percent of the institutions participating in the study.

All respondents, except one, agreed that there is a need for a networking structure in the Caribbean. Inadequate funding of library and information services was the major obstacle to the development and implementation of a library network. Absence of planning and lack of library legislation were two other impediments mentioned. The responses to the two rounds of Delphi questionnaires provided information with regard to the probability, desirability, and feasibility of the occurrence of the events presented to the participants. In general, experts agreed with all the components that were proposed in the questionnaires. The components for the proposed structure include objectives, functions, governance structure, composition of the network structure, types of members, funding and financing sources, type of structure, and operational requirements of the network.     

Recent Developments in Union Listing and Interlibrary Loan

Union listing of serials on OCLC can bring about an increase in interlibrary loan and turn-around time when implemented at a university library. Formerly accessible as a subsystem of OCLC, union listing is now available on Connexion Browser as MARC 21 holdings data. Immediately following a batch load of OCLC union listing records at medium-sized Louisiana university library, it was found that lending requests sent to the library were up 10% for all materials and up 13% for serials. An increase in borrower requests from patrons at the library was also observed when interlibrary loan request buttons were inserted into citation entries found on EBSCO host university databases.     

The Role of an Operations Manager in Interlibrary Loan and Document Delivery Services

Abstract

The goal of this study is to define and discuss operations management and its applicability to interlibrary loan and document delivery. The model describes an organization that includes an operations manager and a librarian to manage interlibrary loan functions. It is the intent of this article to ascertain whether operations management improves an interlibrary loan operation.     

ClioWeb,ClioRequest, and Clio Database: Enhancing Patron and Staff Satisfaction

ABSTRACT

Faced with increased demand from student and faculty for a speedier and more user-friendly method of obtaining materials from other institutions, the interlibrary loan (ILL) department sought to implement a management system which would accomplish the task. Students wanted remote interconnectivity to the system and staff wanted increased workflow efficiency, reduced paper work, and better data management. This paper focuses on Washington College's experience in selecting and implementing an interlibrary loan system, which would enhance student satisfaction as well as that of the library staff.     

Doc View: Desktop Access to Documents

Sound recordings are difficult to obtain via PRISM ILL. Very few participating OCLC memebrs lend sound recordings and PRISM ILL is not designed to steer borrowers to the few lenders of this type of material. A worksheet, based on responses from the ILPD, 4th edition, is offered for use at the OCLC workstation. Strategies for best use of this worksheet are also included.     

电子书馆际互借——脱发展的启示及思考

本文介绍了EBL的概况及服务模式，提出了电子书馆际互借的设想，分析了实现电子书馆际互借需要解决的几个问题。     

CALIS馆际互借与文献传递网的现状与发展

本文介绍了CALIS馆际互借与文献传递网的服务模式及运行情况，并对高校馆际互借工作以及CALIS馆际互借与文献传递网的未来发展方向进行了思考。     

Implications for Library Organization and Guideposts for Education and Training: The Many Hats of the Interlibrary Loan Librarian

Abstract

To effectively manage an interlibrary loan (ILL) unit, the supervising librarian needs a variety of skills. Drawing upon published reports, interviews with ILL leaders, and experience at Iowa State University, the author outlines a new typology of seven skills, relating these diverse skills to the place of ILL in the library organization, and the need for a formalized approach to educating and training ILL librarians.     

Survey of Interlibrary Loan and Document Delivery Student Assistants' Job Satisfaction: Communication,and Feedback

Abstract

The Texas A&M University Libraries' Interlibrary Services department (ILS) conducted a series of interviews and surveys to ascertain student employees attitudes toward their jobs, suggestions to improve working conditions, effectiveness of training, and other areas of concern. The results and suggestions for improvement are applicable to all interlibrary departments.     

整合资源 融合服务——国际图联第11届馆际互借与文献传递大会综述

由国际图联主办的第十一届馆际互借与文献传递大会于2009年10月20日至23日在德国汉诺威举行,会议分为5个议题,共有约20个大会发言。作者结合大会发言与自身的所见所闻,在对大会内容进行总结的基础上,结合自身文献传递与馆际互借的工作体会,思考了文献传递与馆际互借服务今后发展的趋势。     

The Ten Commandments of Interlibrary Loan Borrowing,Interlibrary Loan Lending,and Shipping and General Conduct

The Ten Commandments of interlibrary loan borrowing, the Ten Commandments of interlibrary loan lending, and the Ten Commandments of shipping and general conduct, including basic rules to make interlibrary loan go smoothly. The title says it all.     

A Review of the Literature of Interlibrary Loan,Document Delivery,and Resource Sharing, 1995-2000

Abstract

Globally, there has been an increased demand for Interlibrary Loan and Document Delivery (ILL/DD) services. As the profession has struggled to meet this demand, many new theories, models, procedures, and technologies have been implemented in libraries and reported in library literature. This article surveys the varied and voluminous literature that has appeared from the years 1995 through 2000. Literature is broadly defined to include not just published books and journal articles, but also conference events, Web sites, and electronic publications. Topics addressed include: Reference Sources for ILL/DD; National and International Initiatives; Theory, Management, and Practice of ILL/DD; Document Delivery; Resource Sharing; and Copyright and Licensing.     

Cover Letter,Survey, and Survey Instructions for Interlibrary Loan Staff

ABSTRACT

Two macros are presented to track overdue ILL requests. The first tracks items your patrons have that are overdue, printing a report that includes the ILL#, due date, title of item, and patron info for each overdue record. The second macro tracks overdues that other libraries (as borrowers) have of your items, printing a report that includes the ILL#, the 3 letter symbol of the borrowing library, due date, status, and title of item for each overdue record.     

Using Interlibrary Loan Statistics to Establish ILL Staffing Patterns

Many interlibrary loan supervisors request additional staff to handle increased demands for interlibrary loan (ILL). To make decisions, library administrators need information about productivity and staffing. This paper outlines a way to find this information. It also includes results from a study of ILL workload and staffing in the Network of Alabama Academic Libraries (NAAL). Other libraries may use these to evaluate their own efficiency, effectiveness, and staffing levels.     

基于Unicorn报表模块的天津市高校图书馆馆际互借量统计

本文论述了馆际互借的意义和作用,介绍了天津市高校图书馆馆际互借的模式和流程,以及基于Unicorn自动化管理系统的馆际互借量的统计方法,最后指出目前馆际互借数据统计上存在的问题。     

黑龙江省馆际互借与文献传递服务体系建设

文章分析了黑龙江省馆际互借服务背景状况,提出了黑龙江省数字图书馆馆际互借与文献传递服务体系建设的目标,进而论述服务体系的系统技术框架和服务管理机制等问题,并提出了今后的工作重点。     

An Automated Invoicing System for Online Interlibrary Loan Requests

ABSTRACT

As libraries come to rely more and more on interlibrary loan to meet the needs of their patrons in a climate of shrinking materials budgets, the accompanying bookkeeping may swamp an already overburdened staff. Complicating the issue is the fact that some institutions require that invoices cite each article and identify the patron for whom it was provided. To address this issue, the Library at the Louisiana State University Medical Center in Shreveport developed a microcomputer-based system to generate the track invoices for journal article photocopies. The system, written in CLIPPER and Qbasic, captures complete citation and patron data from DOCLINE and OCLC without the need for keyboarding by the operator.     

Ariel与图书馆的全文传递服务

介绍了美国研究图书馆组织开发的文件传输系统——Ariel for Windows的背景情况，基本功能及在国内外图书馆馆际互借与全文传递服务中的应用。