Use of asynchronous discussions for corporate training: A case study

In this knowledge‐based economy, corporations invest millions of dollars in training and expect a return on that investment; similarly, employees have a vested interest in wanting to further their knowledge and their ability to contribute. The types of e‐learning strategies and instructional methods being employed elude the use of asynchronous discussions as a viable instructional method. This article summarizes a case study in which asychronous discussions were used as an instructional strategy in two training interventions.     

Reconceptualising moderation in asynchronous online discussions using grounded theory

This article reports a grounded theory study of the moderation of asynchronous online discussions, to explore the processes by which tutors in higher education decide when and how to moderate. It aims to construct a theory of e‐moderation based on some key factors which appear to influence e‐moderation. It discusses previous research on the definition and practice of e‐moderation, and then describes the study, which involved four e‐moderators working in two different university contexts. Key themes on e‐moderation, which emerged using a grounded theory approach, are discussed. It proposes a framework for e‐moderation and suggests that as a facilitative activity, it should be sufficiently contained within a ring‐fenced learning arena. Factors outside and inside the ring‐fence that appear to influence e‐moderation and their implications for future theory development and validation are discussed.     

Rubrics for designing and evaluating online asynchronous discussions

The purpose of the study reported on in this paper was to identify performance criteria and ratings in rubrics designed for the evaluation of learning in online asynchronous discussions (OADs) in post-secondary contexts. We analysed rubrics collected from Internet sources. Using purposive sampling, we reached saturation with the selection of 50 rubrics. Using keyword analysis and subsequent grouping of keywords into categories, we identified 153 performance criteria in 19 categories and 831 ratings in 40 categories. We subsequently identified four core categories as follows: cognitive (44.0%), mechanical (19.0%), procedural/managerial (18.29%) and interactive (17.17%). Another 1.52% of ratings and performance criteria were labelled vague and not assigned to any core category.     

Identifying patterns of collaborative knowledge exploration in online asynchronous discussions

This study investigated 6 weeks of online asynchronous discussions in a graduate-level course involving eleven students. The research purposes of this study were to identify patterns of collaborative knowledge exploration (CKE) and to suggest new analytical dimensions for investigating online discussions. Based upon a unique theoretical framework integrating the concepts of transition community and discourse community, three major dimensions of online asynchronous learning were adopted in the analysis. The first dimension focuses on the various forms of social negotiation in the discourse. The second dimension regards references to various learning resources, while the third is related to the coherence of the resources utilized. Based upon these dimensions and the analysis of the participating students’ online asynchronous discussions, this study suggested ten different patterns of CKE representing the cognitive processes of Elaborating, Challenging, Correcting, and Debating. We argue that the proposed analytical framework allows us to interpret the sociocultural and cognitive aspects of students’ interactions for online problem-based learning. In addition, the results suggest that the more cognitively demanding the pattern is, the less frequently it occurs. Potential factors contributing to the observed findings are discussed in this study.     

Supporting problem solving with asynchronous online discussions: a social network analysis

Educational technology research and development - Asynchronous online discussions (AODs) are a central component of online courses and have been widely implemented in case-based instruction (CBI)....     

Interaction and cognitive engagement: An analysis of four asynchronous online discussions

Online discussion plays a unique role in face-to-face and distance teaching and learning. Interaction and student cognitive engagement during the online discussion are critical for constructing new understanding and knowledge. This article analyzes types of interaction that occur during online discussions, examines levels of student cognitive engagement in each discussion, and explores their effects on and implications for learning and teaching in higher education. By combining methods of social network analysis with qualitative content analysis, the article explores new methodologies for analyzing participation, interaction, and learning that take place online, and suggests areas for research in learning and teaching online.     

Analysing feedback processes in an online teaching and learning environment: an exploratory study

Within the constructivist framework of online distance education the feedback process is considered a key element in teachers’ roles because it can promote the regulation of learning. Therefore, faced with the need to guide and train teachers in the kind of feedback to provide and how to provide it, we establish three aims for this research: identify the presence of feedback according to the regulation of learning required; characterise this feedback according to content (i.e. the meaning of feedback); and, finally, to explore possible relationships between feedback and the results of the teaching and learning process (i.e. students’ satisfaction and final grades). The results for a sample of 186 students, taking nine courses at the Open University of Catalonia, are discussed in the light of feedback, which is considered a central element in university teaching practice in online environments. We conclude that, in general, the presence of feedback is associated with improved levels of performance and higher levels of satisfaction with the general running of the course.     

Support services and learning styles influencing interaction in asynchronous online discussions

This paper reports a case of online classes from the English Language Teaching Programme at Anadolu University, Turkey. The study used an explanatory case oriented research design that assisted to examine relations between students’ learning styles and factors influencing students’ participation in asynchronous interactions in online courses. The study was carried out during the 2006–2007 academic year with a sample of 139 junior and senior students. The converger learners were more involved in discussion boards compared to other learning style groups. The most popular support service was found to be pedagogical and social guidance for all types of learning styles while the least preferred support services were the administrative and technical.

Unterstützungsdienste und Lernstiele zur Beeinflussung von asynchronen Online‐Diskussionen

In diesem Papier wird vom English Language Teaching Program der Anadolu Universität in der Türkei berichtet. Die Studie nutzte ein Erläuterungsprogramm, das zur Unterstützung von Beziehungen zwischen dem Lernverhalten und Faktoren, die die Teilnahme von Studenten an asynchronen Interaktionen in Online‐Kursen beeinflussen. Die Studie wurde 2006 und 2007 von einer Gruppe von 139 Junior‐ und Senior‐Studenten durchgeführt. Die “Converger” ‐Lerner waren im Vergleich zu anderen Gruppen. stärker in Diskussionsgruppen engagiert. Als der populärste Unterstützungsservice wurde der sowohl pädagogisch als auch sozial führende für alle Typen von Lernstielen empfunden, während die mit administrativ und technischem Schwerpunkt am Ende der Beliebtheitsskala rangierten.

Les services d’assistance et les styles d’apprentissage influencent l’interaction dans les discussions asynchrones en ligne

Cet article étudie le cas de cours en ligne du Programme d’Enseignement de la Langue Anglaise à l’Université Anadolu en Turquie. Dans cette étude on a utilisé un plan de recherche orienté vers l’examen de cas qui a aidé à examiner les relations entre les styles d’apprentissage des étudiants et les facteurs qui influencent leur participation aux interactions asynchrones dans les cours en ligne. Cette étude a été conduite pendant l’année universitaire 2006–2007 avec un échantillonnage de 139 étudiants de 3^e et de 4^e année. Les apprenants convergents participaient davantage aux groupes de discussion si on les compare aux groupes possédant d’autres styles d’apprentissage. Il ressort que le service d’appui le plus populaire était l’orientation pédagogique et sociale, ceci pour tous les types de style d’apprentissage alors que les services d’appui les moins populaires étaient d’ordre administratif et technique.

La influencia de los servicios de apoyo y de los estilos de aprendizaje sobre las interacciones en las discusiones asincrónicas en línea

Este artículo informa sobre el caso de cursos en línea dentro del Programa de Enseñanza de la Lengua Inglesa en la Universidad Anadolu de Turquía. En el presente estudio se utilizó un diseño explicativo de investigación orientado hacia los estudios de casos para facilitar la revisión de de las relaciones entre los estilos de aprendizaje de los alumnos y los factores que influyen sobre la participación de los alumnos en interacciones asincrónicas dentro de los cursos en línea. El estudio fuez llevado a cabo durante el año académico 2006–2007 con una muestra de 139 estudiantes de 3° y 4° año. Los discentes convergentes estaban más involucrados en los paneles de discusión en comparación con grupos con otros estilos de aprendizaje. Se notó que el servicio de apoyo más popular era la orientación pedagógica y socialesto para todos los tipos de estilos de aprendizaje mientras los servicios de apoyo menos preferidos eran administrativos y técnicos.     

Solving ill-structured problems in asynchronous online discussions: built-in scaffolds vs. no scaffolds

Solving ill-structured problems is regarded as an important learning outcome in education as it allows learners to apply theories learnt into real practice. An asynchronous online discussion, with extended time for reflection, is an appropriate learning environment to engage learners in solving ill-structured problems. However, scaffolds may be needed to support learners in the online discussions. This study explores the effect of online scaffolds in supporting a group of graduate students' ill-structured problem-solving processes in asynchronous online discussions. The results of this study showed that the use of the online scaffolds did not lead to a significant difference in the number of ill-structured problem-solving processes. Further analysis revealed that wrong selection of message labels and under-usage of sentence openers affected the results of this study. Improvements for online scaffolds include having more precise message labels and sentence openers based on Socratic questioning approach.     

Dialogic understanding of teachers' online transformative learning: A qualitative case study of teacher discussions in a graduate-level online course

Teachers are expected to implement new educational technologies and adapt to new teaching environments. However, it involves a complex learning process that can lead to their perspective transformation. We have developed and taught a discussion-based online course to facilitate teachers' transformative learning. This qualitative case study examines teachers' perspective transformation in our course to understand the nature of effective online teacher-to-teacher discussions. Based on a theoretical framework that integrates Mezirow's transformative learning model and Bakhtin's dialogism, this paper builds on previous literature on teacher-to-teacher discussions as well as providing a fresh perspective to inform the current globalized teacher education context.     

Using peer feedback in a Master's programme: a multiple case study

This article draws on the findings of a longitudinal case study, which investigated the writing experiences of five students who spoke English as an additional language (EAL). The major interest was in examining what it was like to be an EAL writer and what changes occurred in EAL students' perceptions of academic writing and of themselves as academic writers during their one-year Taught Masters course at a major UK University. This article reflects on the perceptions of peer feedback held by research participants and their engagement with providing and receiving peer comments. Although peer feedback is often viewed as an attractive tool for supporting student writing, most participants did not fully capitalise on the benefits of these practices. Such factors as students' lack of prior peer feedback and their perceptions of peers' ability to provide valid feedback constituted potential barriers to the success of peer feedback. The article suggests that the use of well-structured collaborative activities and tutors' intervention are required for peer feedback to be effective.     

Teaching science through online,peer discussions: SpeakEasy in the Knowledge Integration Environment

In 1995, cooperative learning tutorials were introduced into large first year physics classes at the University of Sydney. This paper describes the effect of these cooperative learning tutorials, called Workshop Tutorials, on student learning from both a quantitative and qualitative point of view. It was found that students attending more than half the total number of tutorials scored significantly better over the year than those attending less than half. Student reaction was almost wholly positive, with particular mention made of the voluntary nature of the tutorials as well as the use of practical, 'hands on' demonstrations within the tutorials.     

Production blocking in brainstorming arguments in online group debates and asynchronous threaded discussions

Educational technology research and development - Online group debates hosted in asynchronous threaded discussions can facilitate critical thinking between discussants (and increase deeper...     

'Intentional repetition' and learning style: Increasing efficient and cohesive interaction in asynchronous online discussions

This study verified the efficacy of the intentional repetition technique in improving interaction in asynchronous online discussions by taking into account the learning styles of the participants. A conceptual framework served for the development of the technique, which conceptualises efficient and cohesive interaction on a continuum of process that move from social presence to production of an artefact. Sixty-one university students participated in the study. A quasi-experimental research design was used. The subjects, who were assigned randomly into two groups, were tested using Kolb's learning style inventory. The results showed that the experimental group exposed to the intentional repetition technique produced significantly better interaction than the control group, regardless of their learning styles, which had no significant effect on the interaction. Moreover, there was no interaction effect between the learning styles and the treatment. The implications arising from these results identify various suggestions for increasing the coherence and depth of the interaction amongst students in asynchronous online discussions.     

Fostering online learning at the workplace: A scheme to identify and analyse collaboration processes in asynchronous discussions

Research has shown that providing participants with high-quality learning material is not sufficient to help them profit most from online education. The level of interaction among participants is another key determinant for learning outcomes. However, merely proposing interaction does not automatically lead to fruitful discussion and collaboration. Specifically, social presence and facilitation activities add value to online discussions. In Murphy's collaboration framework, social presence represents the basis of successful online collaboration from which more reflective discussions and co-construction can evolve. In this paper, an adjusted version of this framework was applied in a workplace learning context. The content analysis of 1170 comments in an online course for careers practitioners of a public employment service showed that the extended framework generated deeper insights into the dynamics of online discussions. The results show that involvement in collaborative learning at the workplace was supported by a high social presence and influenced by course topic and tasks. Facilitation played an important role in creating a sympathetic sense of community and stimulating co-creation processes.     

The role of students' motivation in peer‐moderated asynchronous online discussions

This study conducted a content analysis of online discussions to understand the nature of computer‐supported collaborative learning and discover how students' motivation, which is a crucial factor to the success of collaborative learning, relates with their interaction and knowledge construction in peer‐moderated online discussions. Discussion contents from 23 students in an online class were analysed. The results indicated that perceived value, competence and autonomy were critical factors that influenced lower level interactions; intrinsic motivation was the critical factor that influenced the individualistic elaboration interactions, whereas relatedness was the critical factor that influenced the collaborative elaboration interactions. The results also indicated that autonomy and relatedness were the critical factors that influenced the moderation behaviours. The findings suggest that teachers in online classes should promote students' motivation, and more importantly, scaffold student moderators in meaningful learning during peer‐moderated online discussions.     

Designing and implementing peer formative feedback within online learning environments

With increasing need to achieve appropriate balance between learning support and self-regulation within the context of online learning, formative feedback has been identified as a viable means to achieve meaningful engagement. Specifically, this study sought to establish how peer–peer formative feedback was facilitated in an online course and to what extent this engaged students in meaningful learning experiences. This case study entailed an in-depth investigation into the design and implementation of an online course in a New Zealand university. The studied course was part of a postgraduate programme in continuing (in-service) teacher education. The study adopted a case study methodology with a bias on qualitative techniques. Online observations, analysis of the archived course discourse and interviews were utilised as sources of data. The data from multiple sources were subsequently triangulated to corroborate the evidence. The findings indicate that peer formative feedback promoted active learners’ participation and meaningful engagement. The findings further showed that opportunities for dialogic peer formative feedback promoted learning support and self-regulation.