国内外电子政务发展阶段模型研究

论文首先简要论述了电子政务发展阶段模型研究的意义,然后依次介绍联合国的五阶段模型、Gartner的四阶段模型、Layne与Lee的四阶段模型以及其它一些国内外模型,最后重点介绍近来针对发展中国家发展环境的九阶段模型.     

电子政务动态信息采集模型的研究

电子政务动态信息采集模型的设计,要有高效、便利的信息采集平台,支持多种数据格式,提供丰富的检索手段,有支持数字信息的安全管理与审核机制,有开放的多元化的信息资源发布平台,提供资源整合手段。其各项功能由6个子模块提供。图1。参考文献7。     

基于TAM模型的电子政务公众接受问题研究

电子政务公众接受度低是一个普遍现象。针对此问题,在实证研究的基础上,利用TAM模型对此现象进行分析,得出电子政务公众接受度的影响因素主要包括：服务获取渠道的便利程度、系统的可操作性、电子政务服务的一站式水平、电子政务与公众的相关度、相关宣传等,并提出相应对策,以期提高电子政务建设的效益。     

电子政务信息资源语义互操作模型研究

信息资源语义互操作正成为语义网环境下电子政务新的研究课题.在对语义互操作模型研究与应用现状进行分析的基础上,基于元数据注册系统和元模型互操作框架,以政务异构信息资源的语义解析和整合为核心,提出电子政务信息资源语义互操作模型,设计语义解析和语义整合模型,并应用于国土管理信息资源的语义互操作.     

电子政务研究综述

本文对电子政务相关理论进行综述并介绍了国内外电子政务发展状况,以期为促进我国电子政务的发展提供参考。     

电子政务知识结构模型的理论研究

文章对电子政务职能业务和知识关联关系以及电子政务中的知识形式、知识内容、知识组织和知识利用方式进行研究,并在理论上提出了电子政务知识管理的知识结构模型,从政务业务、知识形式、知识内容3 个维度进行了精确刻画。     

基于服务过程的电子政务服务质量评估模型研究

从测评方式和研究角度两个方面,对现有文献中的模型进行比较分析,并指出其局限性。在此基础上,依据服务过程中涉及的政府、网站和公众3个方面,选取13个维度构建电子政务服务质量评估模型。
     

电子政务服务质量决定因素实证研究

本文在现有研究成果的基础上提出了一个描述电子政务服务质量与其决定因素之间关系的理论模型。采用电子问卷的方式收集样本数据,并利用SPSS12．0软件对数据进行相关分析和回归分析。实证检验结果表明充实性、交互性、可靠性、易用性、时效性和透明化是电子政务服务质量的六个决定因素,其中交互性和易用性的影响作用最大。最后讨论了实证结果对政府在未来电子政务建设的指导意义。     

电子政务协同服务元模型研究与设计

在分析电子政务协同服务过程关系模型与特点的基础上,提出以协同体为基本单位,协作成员、协作任务等为要素,分析与定义协同体、协作任务、协同服务的逻辑关系和协作规则,并设计出政务协同服务的元模型。该模型能实现电子政务协同服务链动态构建,以此探索政务协同服务的实现方法,提高电子政务群体协同服务的质量。      

国内外电子政务信息资源建设对比研究

随着经济全球化的到来,政府信息资源、电子政务工程在国家的信息化建设中起到举足轻重的作用。英、美、法、加拿大等国家政府网站建设已取得显著成就,可为我国电子政务信息资源建设提供可借鉴的经验。     

Towards a multidimensional model for evaluating electronic government: Proposing a more comprehensive and integrative perspective

The use of information and communication technologies has been a key strategy for government reform. It offers diverse benefits, ranging from efficiency and effectiveness to transparency and greater democratic participation. Governments in many parts of the world have invested vast resources into electronic government projects with the expectation of achieving these and other outcomes. However, the results in many cases are limited and there is no comprehensive way to evaluate these initiatives at the aggregate level. A method for measuring and evaluating electronic government that identifies its advances and problems is needed. Previous efforts to do so are limited in terms of scope and dimensions being considered. Based on a review of current literature and the analysis of international best practices, this paper proposes a multidimensional model for measuring and evaluating electronic government. It also includes examples, a proposal of how to operationalize it, and several recommendations for practical use.     

基于层次分析法的政府门户网站评价模型研究——以浙江省11个地级市政府门户网站为例

文章概述了国内外基于政府门户网站的电子政务绩效分析，构建了基于IA理论的政府门户网站评价模型，并且利用层次分析法进行分析，运用该模型对浙江省11个地市级政府门户网站进行评估，最后根据评估结果对政府门户网站发展提出了建议     

Benchmarking open government: An open data perspective

This paper presents a benchmark proposal for the Open Government and its application from the open data perspective using data available on the U.S. government's open data portal (data.gov). The benchmark is developed over the adopted Open Government conceptual model, which describes Open Government through data openness, transparency, participation and collaboration. Resulting in two measures, that is, one known as the e-government openness index (eGovOI) and the other Maturity, the benchmark indicates the progress of government over time, the efficiency of recognizing and implementing new concepts and the willingness of the government to recognize and embrace innovative ideas.     

政府形象传播的本质内涵

政府本身就是媒介 ,政府施政的过程 ,就是政府传播自己形象的过程。光“练”不“说” ,不会形成应有的形象 ;光“说”不“练”(或者“练”与“说”两张皮 ) ,形象也将大打折扣。政府形象构建、传播的真谛是 :确立社会公众对政府的信心和信任 ,通过塑造、改善、提升政府形象来加强政府对公众的影响力、公信力、吸引力。即政府形象传播以社会公众认可、支持为前提 ,以“推销”政府的理念、服务、影响为指归     

服务型政府目标下的政府信息公开评价体系研究

政府信息公开评价体系的研究水平,直接决定了研究结论的信度和对策建议的效度,制约政府信息公开问题整体研究水平。当前衡量政府信息公开的两大指标体系分别属于"法定义务导向"和"用户需求导向",存在一致性的问题。服务型政府目标下的政府信息公开评价体系的构建应兼顾规范性和功能性。     

Florida public hurricane loss model: Research in multi-disciplinary system integration assisting government policy making

Homeowner insurance rate making is an important public policy issue in the State of Florida. The State of Florida has over 2 trillion dollars of residential properties exposed to hurricane risk. The State has declared that it shall adopt public policy to encourage the use of sophisticated actuarial methods to assure that consumers are charged lawful insurance rates (Section 627.0628(1)(a)). To that effect, the State's insurance regulatory agency, the Florida Office of Insurance Regulation (OIR), sponsored the development of a Florida Public Hurricane Loss Model (FPHLM) to assess the risk and project insured residential losses. The FPHLM is an open and public model that has been developed primarily by university experts without influence from either the insurance industry or the state regulators. It is open to public scrutiny and provides an understandable baseline to check the assumptions as well as the outputs of the proprietary models. The FPHLM thus makes the rate evaluation process more objective and less political. It enables the state to justify rejecting or accepting rate increases based on an independent and transparent model, rather than a process that can be influenced politically. As a multi-disciplinary large scale research project with an iterative and incremental development cycle, the FPHLM system development and integration faced numerous challenges varying from technical factors to project management aspects. This paper will discuss the research experiences accumulated during the development of the FPHLM and the impact it has had on the homeowner insurance rate filing process in the State of Florida.     

透视电子政务--电子政务的定位、实质与社会背景

江泽民同志在党的十六大报告中谈到今后的奋斗目标时,强调要进一步转变政府职能,改进管理方式,推行电子政务.北京市政府也提出了2005年年底建成电子政府的目标,明确指出实施电子政务工程是建设数字北京的一项重要内容.     

Iceberg ahead: On electronic government research and societal aging

More than ten years ago, Peterson (1999, p. 3) warned that “[g]lobal aging, like a massive iceberg, looms ahead.” Government budgets have already been hit hard by a simultaneous increase in governmental spending and a decline in tax revenue related to a growing share of the elderly to the total population. While almost all industrialized countries can expect an aging population and resulting budget stress, the implications of the graying of society for a “graying of e-Government initiatives and budgets” are not readily apparent and therefore constitutes a subject worthy of investigation. Despite the increasing importance of this issue for e-Government in practice, there remains a clear need to assess our understanding and reflection of the phenomenon. Therefore, we examine (a) whether e-Government research presently provides adequate theory, vocabulary, and methods and (b) the extent to which future e-Government research is potentially able to contribute to tackling the substantial theoretical and practical challenges related to societal aging. Accordingly, we pursue a multi-method approach in terms of sequentially applying a retrospective literature review (12 journals, vol. 2000–2009) and a prospective Delphi study (involving 24 e-Government experts). The results suggest that there is currently a significant gap between actual and potential e-Government research on societal aging. We discuss the implications for future e-Government research and describe potentially fruitful ways of bridging the prevailing gap between theory and practice.     

电子政府信息资源管理:从加拿大、美国经验看我国应注意的问题

论文介绍了加拿大和美国电子政府信息资源管理的经验，以期对国内电子政府信息资源建设有所启示，并提出了若干值得关注的问题。     

电子政务环境探析--兼论电子政务资源信息建设

一、我国电子政务建设概况电子政务就是国家机关运用现代信息和通信技术,通过互联网将机关内部、机关与机关、机关与社会连成一体,以实施领导、组织、协调、管理和服务等职能的活动.在我国,从20世纪80年代末期,中央和地方的党政机关开展了办公自动化(OA)工程,到90年代末期经历了将近10年的办公自动化普及过程.随着信息网络技术的迅速发展和国家信息基础设施不断完善,从1993年起,我国开始实施金桥、金关、金卡和金税等信息化重大工程.在金字系统工程取得重大进展的同时,自1999年起,在全国普遍实行了政府上网工程.(1)从1998年4月青岛市在互联网上建立了我国第一个政府网站青岛政务信息公众网之后,到2001年1月底,以gov.cn为结尾注册的域名总数达到4722个,占国内域名总数的4%;已经建成的WWW下的政府网站达3200多个,70%以上的地市级政府在网上设立了办事窗口.(2)为了有效地组织和领导国家的电子政务工程,2001年12月中旬,国务院成立了由朱镕基总理担任组长的国家信息化工作领导小组.