Expectations of higher education students: a comparison between the perception of student and teachers

Higher education institutions are ever more interested in the development of tools that enable them to evaluate and manage the expectations of their students with the purpose of attracting and keeping them satisfied. This research compares what the faculty believes the students expect from a higher education institution with the expectations of students entering higher education. A quantitative study was performed with students from a higher education institution through the application of a questionnaire covering 32 different expectations. The perceptions of the faculty were also collected through the same questionnaire, suitably adapted. The results of the investigation demonstrated differences in thinking between students and professors, with 19 variables representing student expectations that showed statistically significant mean differences. In 13 variables the students had greater expectations than the faculty believed, while for six variables the faculty indicated higher expectations than the students declared. Identifying the existence of this gap in knowledge will allow the higher education institution to adjust its services to the expectations of students, leading them to greater satisfaction.     

Multiculturalism: An "as if" phenomenon

Multiculturalism has come to have multiple meanings depending on the context and voice it is given. In higher education it has become a symbol for particular notions about minority and majority groups, and their places in the institution. While multicultural affairs and concerns at academic institutions appear to be genuinely supported and give the impression of commitment, they are, on closer inspection, a superficial and reactionary response to environmental pressures. Multicultural initiatives are not integrated into the very heart of the institution, but, rather, relegated to a cursory importance that, while genuinely intended, maintains the status quo. This paper attempts to closely examine the process of multiculturalism in small liberal arts colleges from the perspective of a minority faculty and administrator. That is, from a simultaneous position of subject and object.     

Determinants of withdrawal behavior: An exploratory study

Research on college persistence has typically classified nonreturnees as dropouts. Recently, this practice has been criticized by Tinto (1987) who argues that such a practice merges together different types of withdrawal behavior whose determinants may vary as a function of the particular departure behavior under consideration. This paper empirically examines whether the determinants of decisions to withdraw from the institution are similar to those affecting decisions to transfer to other institutions of higher education for the 1984 entering freshman class at a large southern institution. Results provide support for Tinto's proposition of differentiating between different types of voluntary withdrawal behavior. While institutional commitment, academic performance, finance attitudes, and student perceptions of faculty concern for student development and teaching discriminated between persisters and dropouts, only final institutional commitment and final goal commitment discriminated between persisters and transfers.An earlier version of this paper was presented before the 1990 American Educational Research Association annual meeting.     

Antecedents of organizational commitment among faculty: an exploratory study

Faculty are the main asset of a university and determine its success. The attitudes of faculty toward their institution play an especially important role in the academic profession. This study examines the specific antecedents of affective, normative and continuance commitment of faculty to their university. This study is an online survey of 317 faculty of Russian higher education institutions. The results of the regression analysis showed that being an undergraduate inbred (i.e. working at the university from which one graduated) predicted affective and normative commitment toward the university, while having a post at another higher education institution predicted only affective commitment. Faculty who work at several universities have lower levels of emotional attachment to the primary university.     

Cultivating Faculty Support for Institutional Effectiveness Activities: Benchmarking best practices

This study examines faculty perspectives on accreditation-driven institutional effectiveness activities in higher education and measures the impact of four predictor variables on faculty perceptions about the importance of institutional effectiveness activities. The findings suggest that three variables are critical to faculty support for institutional effectiveness activities: (i) institutional motivation for pursuing these activities; (ii) level of involvement or participation in institutional effectiveness activities; and (iii) definition of quality. The findings suggest some best practices that institutions can use to cultivate faculty support for institutional effectiveness initiatives.     

Faculty Student Interaction at the Community College: A Focus on Students of Color

The present study describes the level of faculty--student interaction on 2-year college campuses, examines student characteristics correlated with faculty contact, and considers how interaction may differ among racial subgroups of students. Using data collected from the Transfer and Retention of Urban Community College Students (TRUCCS) survey, a sample of 2500 students informed this research. The findings reveal generally low levels of interaction, and especially with Asian American/Pacific Islander and Latino students. Having positive perceptions of the college environment and interacting with other members of the institution, from students to academic counselors, glow the strongest positive association with faculty contact among all racial subgroups of students. Prominent among the differences is the negative relationship between perceiving racial difficulties and interacting with faculty for Asian American/Pacific Islander students. The findings provide insight in how to increase and enrich faculty interaction on these campuses to better retain underrepresented students in the educational pipeline.     

Reflections on using journals in higher education: a focus group discussion with faculty

Reflective journals have become an increasingly popular tool used by numerous faculty across many disciplines in higher education. Previous research and narrative reports of journal writing have explored student perceptions of journal writing, but very little is understood about faculty perceptions. In this paper, we report on a study involving eight university faculty who teach courses with outdoor field components in the areas of outdoor recreation, experiential education, or outdoor education. We present the faculty member’s: (1) current practices of journal writing (types of journals, types of entries, process of journal writing), (2) perceptions of journal writing (rationale, quality, evaluation) and (3) recommendations to maximize the potential of journal writing. A mixed methods approach was used that included a 32‐item quantitative questionnaire and a focus group discussion. By and large, the faculty who participated in this study appreciated the pedagogical potential of journal writing. They were, however, cautious about certain aspects of the journaling process and offered numerous suggestions for improving the ‘journaling experience.’ This paper concludes with several recommendations for consideration by higher education faculty who use journal writing as an instructional technique.     

Identifying administrators’ and faculty’s perspectives regarding CAEP accreditation in a College of Education: A Q methodology research

In higher education, accreditation involves an external quality review process that scrutinizes universities, colleges, and educational programs to ensure that the education provided meets acceptable quality levels. Often considered the gold standard for institutions, the accreditation process originated in the US and quickly moved beyond American borders. Specifically, the Council for the Accreditation of Educator Preparation (CAEP) has moved to provide ‘legitimacy’ to universities in the Gulf Cooperation Council (GCC) region. Using Q methodology, this study examines faculty and administrators' perceptions regarding CAEP accreditation of a College of Education (CED) in the GCC. The results identify an apparent discrepancy among participants’ perceptions regarding the CAEP accreditation’s advantages and disadvantages, procedures and requirements, and impact on faculty and administrators’ workload and agency.     

Acculturation and religion in schools: the views of young people from minority belief backgrounds

This paper aims to explore the relationship between religious identity, acculturation strategies and perceptions of acculturation orientation in the school context amongst young people from minority belief backgrounds. Based on a qualitative study including interviews with 26 young people from religious minority belief backgrounds in Northern Ireland, it is argued that acculturation theory provides a useful lens for understanding how young people from religious minority belief backgrounds navigate majority religious school contexts. Using a qualitative approach to explore acculturation theory enables an in‐depth understanding of the inter‐relationship between minority belief youth's acculturation strategies and their respective school contexts. Similar to previous research, integrationist attitudes generally prevailed amongst minority belief young people in this study. The findings highlight how young people negotiate their religious identities in a complex web of inter‐relationships between their minority religious belief community and the mainstream school culture as represented through peer and staff attitudes, school ethos and practices and religious education. Young people demonstrated differentiated understandings of acculturation orientations within the school context, which they evaluated on the basis of complex perceptions of educational policy, interpersonal relationships and individuals' motivations. Findings are discussed in view of acculturation tensions, which arose particularly in relation to the religious education curriculum and their implications for opt‐out provision as stipulated by human rights law.     

The Use of Learner-Centered Assessment in US Colleges and Universities

Over a decade ago, Barr and Tagg (Change Mag 27(6):12–25, 1995) declared that a shift had occurred in higher education from an instruction paradigm to a learning paradigm. A central element in this new paradigm is learner-centered assessment. While a growing body of literature suggests that this approach to assessment is a best practice in higher education pedagogy, it is still unclear whether faculty members have embraced it fully. Using data from the National Study of Postsecondary Faculty, this study examines the extent to which faculty members employed learner-centered assessments in postsecondary classrooms at two points in time, 1993 and 2004. Findings show similar to higher rates of use for some assessment techniques in 2004 compared to reports from 1993, as well as differences by faculty gender, age, discipline, and institution type. Implications for faculty members, student learning, and institutional policy are discussed.     

THE DELPHI: EDUCATION AND ASSESSMENT IN INSTITUTIONAL GOAL SETTING

This paper describes and analysies the use of a delphi research methodology to assess faculty perceptions of institutional needs and goals in an osteopathic medical education program. Use of the delphi to educate faculty in the administrative and political functioning of the institution as well as to involve all faculty in the refinement of specific needs and goals is discussed. Full‐time clinical and basic science faculty of the New Jersey School of Osteopathic Medicine provided an example of the varied uses of the delphi research methodology in higher education and specifically in profesiional higher education. The three rounds of the delphi procedure produced faculty consensus on the following institutional variable items: (a) the philosophical and functional orientation of the curriculum; (b) location and design of the physical campus facilities and environment; (c) faculty issues of tenure, promotion, salary and merit; (d) teaching, and the evaluation of teaching; (e) student characteristics and admissions policies; and (f) administrative structure and communication networks.     

Organizational health and teacher education

Abstract

The concept of organizational health in teacher education programs is conceptualized and investigated. Eleven dimensions of organizational health in academia are identified and described. In addition, the current state of affairs regarding organizational health as recognized by the faculty and administration of 12 colleges/schools of education in the United States is described. Respondents felt most positive about the dimension of loyalty and commitment; the resource utilization dimension received the most negative organizational health rating. Demographic variables of age, gender, type of appointment (administrative or faculty), academic rank, number of years at the present institution, and tenure status were examined to determine whether they influenced perceptions of organizational health in teacher education programs. Type of appointment was the most influential factor on perceptions of organizational health; administrators had significantly higher perceptions than did nonadministrators on 10 of the 11 organizational health dimensions. Age was also found to be a significant factor on more than one‐half of the dimensions, and number of years at the institution influenced perceptions of three of the health dimensions.     

Gender Differences in Faculty Member Job Satisfaction: Equity Forestalled?

Guided by Hagedorn’s (2000) theory of faculty job satisfaction, mindful of social and organizational structures of higher education, and acknowledging recent changes in the academic labor market, this study examines satisfaction for approximately 30,000 tenured and tenure-track faculty members in 100 US colleges and universities. Findings revealed similarity between female and male faculty members in some aspects of work satisfaction, but difference in other areas in which women reported lower satisfaction. Findings also revealed that perceptions of department fit, recognition, work role balance, and mentoring are more important to women faculty’s satisfaction than male peers. Implications for policy and practice are discussed.     

The role of students’ employability perceptions on Portuguese higher education choices

In a context where mass higher education has eroded the job security once guaranteed by higher qualifications, students are more likely to view higher education as an ‘investment’ which should yield return in terms of their employability. The aim of this study is to understand whether Portuguese students consider employability as the main reason to choose to enrol in higher education, to choose a specific programme and to choose a specific higher education institution. Data were collected through semi-structured interviews with 60 first-year students, from universities and polytechnics, both public and private, and from three first-cycle study programmes (Arts, Pharmacy and Computer Engineering). The analysis is based on a qualitative study exploring Portuguese students’ perceptions underlying their higher education choices. Findings suggest that the majority of the students interviewed considered employability as the major reason to enrol in higher education, although its importance was largely undervalued in the choice of study programme and of institution.     

The Role of Mentoring in the Success of Women Leaders of Color in Higher Education

While numerous scholars have investigated the role of mentoring in the success of women of color in faculty positions, few have examined how mentoring affects the development of women leaders of color in higher education. Using qualitative data gathered from interviews with women leaders of color at Hispanic-serving institution, this study presents findings from cross-case studies to provide insights into perceptions of mentoring and various types of mentorship across the different levels within the organization. Supported by the empirical data, this paper challenges traditional notions of mentoring and advocates for a more critical approach to mentoring to reflect the multidimensionality of the mentoring process and explores how mentoring can be used as a strategy to facilitate institutional change.     

An Exploratory Study of Minority Students’ Technology Usage and Perceptions of Technology: Nontraditional Adult Students in Technology-Based Environments

Abstract

The study examines nontraditional, African-American adult students’ use of technologies and their perceptions toward this in technology-based environments. Technology perceptions included computer self-efficacy, Internet self-efficacy, user attitude, and computer anxiety. The effects of student characteristics on these factors and the relationships between these factors were examined throughout this study. Participants included minority students who participated in face-to-face or online undergraduate courses offered in continuing education. A quantitative approach was undertaken to analyze the collected data. Results indicated that nontraditional minority students utilized basic software tools more frequently than the advanced ones, suggesting that many of them may lack the knowledge or skills for advanced technologies. Age, hours spent online, and previous online course experiences influenced students’ technology perceptions. Gender did not have an impact on technology perceptions. Internet self-efficacy was affected by most of the student characteristics variables. Computer self-efficacy was found to be a good predictor for both user attitude and computer anxiety. (Keywords: technology usage, technology perceptions, student characteristics, computer and Internet self-efficacy, minority students)     

“Mentoring is Sharing the Excitement of Discovery”: Faculty Perceptions of Undergraduate Research Mentoring

Although an increasing number of studies have examined students’ participation in undergraduate research (UR), little is known about faculty perceptions of mentoring in this context. The purpose of this exploratory study was to investigate four aspects of mentoring UR, including how faculty define high-quality UR mentoring and operationalize it in practice; what the perceived benefits and challenges of UR participation are for mentors and students; how mentoring relates to faculty perceptions of their other roles (teachers, advisors, and scholars); and how participation in various communities of practice influences UR mentoring. Sixty faculty respondents at a private, midsized comprehensive institution completed an online survey. In a series of qualitative analyses, responses to open-ended questions were coded as instrumental, psychosocial, or blended. Analyses revealed that faculty perceptions of UR mentoring were impacted by faculty approach to UR mentoring and faculty rank. These findings may be helpful in the development of UR programs and faculty support programming.     

Mentorship and the socialization of underrepresented minorities into the professoriate: examining varied influences

This study examines the mentoring component of the Committee on Institutional Cooperation’s (CIC) Summer Research Opportunity Program (SROP). The national initiative, implemented on various campuses throughout the United States, seeks to establish a diverse faculty by encouraging the enrollment and completion rates of minority doctoral candidates. Results from interviews with former and current undergraduate student participants suggest that mentorship influences the individual, interpersonal, extra‐programmatic, and to a lesser extent, collective realms of protégé experiences. Study results emphasize the importance of faculty‐directed mentorship in preparing students of color for both graduate education and entrance into the professoriate.     

A Study of Faculty Perceptions of Summer Compressed Course Teaching

Students take summer and compressed courses for a variety of reasons and research indicates that learning outcomes in these courses are similar to those gained in traditional semester or quarter courses. This quantitative study was an attempt to clarify faculty perceptions about summer compressed courses. One hundred and fifty-one faculty members teaching at a large, multicampus institution completed a survey addressing teaching methodology, approaches to student assessment, and other pedagogical issues relating to such courses. It was determined that many faculty did make adjustments in teaching methods and approaches to student assessment. In addition, perceptions were different between experienced/tenured faculty and inexperienced/nontenured faculty.Mark Kretovics is an Assistant Professor of Higher Education Administration and Student Personnel at Kent State University. He received his Ph.D. from Colorado State University and his research interests include the assessment of student learning, business practices in higher education, distance education, and pedagogical issues in compressed courses. Mark had over 20 years of administrative experience within higher education before transitioning into his current faculty role. Alicia R. Crowe, Ph.D. is an Assistant Professor in the Department of Teaching, Leadership, and Curriculum Studies at Kent State University. Her areas of interest and research include teacher education, social studies education, teacher learning, and technology integration. Eunsook Hyun, Ph.D. is Associate Professor in the Department of Teaching, Leadership, and Curriculum Studies at Kent State University. Her area of research interests include teacher education, critical pedagogy, curriculum theorizing, and higher education curriculum     

General experiences + race + racism = Work lives of Black faculty in postsecondary science education

Existent research indicates that postsecondary Black faculty members, who are sorely underrepresented in the academy especially in STEM fields, assume essential roles; chief among these roles is diversifying higher education. Their recruitment and retention become more challenging in light of research findings on work life for postsecondary faculty. Research has shown that postsecondary faculty members in general have become increasingly stressed and job satisfaction has declined with dissatisfaction with endeavors and work overload cited as major stressors. In addition to the stresses managed by higher education faculty at large, Black faculty must navigate diversity-related challenges. Illuminating and understanding their experiences can be instrumental in lessening stress and job dissatisfaction, outcomes that facilitate recruitment and retention. This study featured the experiences and perceptions of Black faculty in science education. This study, framed by critical race theory, examines two questions: What characterizes the work life of some Black faculty members who teach, research, and serve in science education? How are race and racism present in the experiences of these postsecondary Black faculty members? A phenomenological approach to the study situates the experiences of the Black participants as valid phenomena worthy of investigation, illuminates their experiences, and seeks to retain the authenticity of their voices.