On Our Own: Starting an Interlibrary Loan Service From Scratch

In August 2009, the Herbert Wertheim College of Medicine Medical Library opened its doors to students, faculty, and staff. One of the many challenges before opening the library was developing a unique and autonomous interlibrary loan service for its patrons. This article examines the decisions in choosing the best document delivery system, the management of funds, and the selection of holdings for a new medical library. Along with these decisions, there is discussion on the significance of costs, turnaround times, and challenges going forward.     

Reference as an Access Service: Collaboration Between Reference and Interlibrary Loan Departments

ABSTRACT

Academic libraries increasingly rely on Interlibrary Loan (ILL) departments to obtain research materials. This adds to the workload of ILL at a time when many libraries are experiencing budget cuts and dwindling staff. Collaboration between ILL and Reference can assist ILL by providing searching expertise. Collaboration is facilitated by the paperless environment provided by ILL management software. Patrons benefit from increased fill-rates and reduced turnaround time for ILL requests. Reference benefits by exercising creative searching for difficult-to-find materials and gaining exposure to new reference sources and online catalogs. These benefits are explored through analysis of fill-rates, sources from which materials were ultimately obtained, sources used by the Reference Department, and interviews with staff.     

First Sale Farther Out: Is There a Future for Interlibrary Loan

This essay examines how ideas about changing the structure of libraries through climates for electronic publication and platforms for digital scholarship marginalize the importance of First Sale. The essay argues that consequences of being inattentive to First Sale’s fate have the potential to eat away the basis for effective dissemination of content, to a much greater extent than is generally realized or acknowledged.     

Using Cloud-Based Software to Build an Interlibrary Loan Survey Databank

As an assignment for the Reference and User Services Association and as part of the American Library Association Emerging Leaders Program, the authors created a databank to house the results of a large-scale interlibrary loan staffing survey. After examining the pros and cons of several software solutions, the authors decided to use a Web-based database product, Dabble DB. The paper discusses the scope, outcomes, and value of the Reference and User Services Association interlibrary loan survey, the development of the authors’ project plan, and recommendations for the use of cloud-based database products in library operations.     

中国科学院馆际互借与文献传递服务体系建设

文章分析了中国科学院馆际互借服务背景状况，提出了国家科学数字图书馆馆际互借与文献传递服务体系建设的目标，进而论述服务体系的系统技术框架和服务管理机制等问题并提出了今后的工作重点。     

关于馆际互借服务可持续发展的分析与建议

本文以馆际互借为研究对象,试图研究馆际互借服务如何在科技发达的环境下顺应时代发展,通过规范管理和信息技术的应用,从安全、便捷、效率等方面满足用户需求,并提出了提高馆际互借服务可持续发展的建设与措施。     

对高校图书馆馆际互借和文献传递服务的思考——以四川大学图书馆为例

阐述了高校图书馆开展馆际互借与文献传递服务的必要性,分析了馆际互借与文献传递服务工作中存在的问题,并提出了改进措施。     

Chapter 7: Governing Policies for Interlibrary Loan

Abstract

The incorporation of medical library services in an academic library will bring about substantial changes, and should include the review of the impact of this transition on each individual department. The use of electronic systems to request and deliver Interlibrary Loan documents has evolved gradually in the past twenty years, and affects medical libraries in unique ways. The electronic submission, publication and access to biomedical journal articles are still changing constantly, and contribute to new challenges in interlibrary borrowing and lending. This article focuses on new developments. It includes instructions on how a library can prepare to incorporate a new dimension of service in the midst of these changes.     

网络环境下的馆际互借研究与展望

本文介绍了网络环境下馆际互借服务的发展和研究情况,并对馆际互借服务的发展趋势进行了展望,最后对我国馆际互借工作提出建议和展望。     

网络时代馆际互借的成功范例——OCLC ILL

OCLC ILL是OCLC在网络技术基础上成功运用馆际互借服务实现文献资源共享的典范。文中将介绍OCLC ILL的特点、工作流程，并总结了成功运作经验。     

黑龙江省馆际互借与文献传递服务体系建设

文章分析了黑龙江省馆际互借服务背景状况,提出了黑龙江省数字图书馆馆际互借与文献传递服务体系建设的目标,进而论述服务体系的系统技术框架和服务管理机制等问题,并提出了今后的工作重点。     

我省高校图书馆馆际互借与文献传递工作探讨

本文通过对山西省高校图书馆开展馆际互借与文献传递工作的现状进行分析,对今后改进馆际互借与文献传递工作提出几点看法.     

山东省高校图书馆馆际互借服务状况调查及对策

利用网络对山东省高校图书馆馆际互借服务状况进行了调查与分析,并针对其存在问题提出了改进建议。     

An Unmediated Consortia Interlibrary Loan Service: The Data and Discovery of CSU+

Abstract

In July 2017 the California State University system of twenty-four libraries started an unmediated interlibrary loan service for print materials, known as CSU+. This paper examines four years of interlibrary loan data, from two years before CSU+’s launch to two years after, to explore the impact of the new service on interlibrary loan usage. The data shows that CSU?+?dramatically increased interlibrary loan use across the California State University system.     

The Way Forward: Improving Interlibrary Loan Service Delivery at a Caribbean Academic Library

The Alma Jordan Library (AJL) is located on the St. Augustine Campus, Trinidad and Tobago and is the largest academic library in the University of the West Indies' library system. This article examines interlibrary loan and document delivery (ILL/DD) services, discusses existing ILL/DD activities, and analyzes usage statistics at this Caribbean educational institution. It reviews the current literature that exists about ILL/DD in the Caribbean and other academic institutions outside the region. This article serves to add to the body of literature on this topic and provides practical recommendations for improving the current service.     

Survey Says…?: Assessing Interlibrary Loan/Document Delivery Use and Awareness for Responsive Service Delivery

Abstract

The object of this study is to assess Texas A&M University (TAMU) students/faculty/staff members’ use and awareness of the Libraries’ free document delivery and interlibrary loan service, branded as “Get It For Me.” Since 2010, we have continued to see a decline in new user registrations each year. Previous Get It For Me user surveys conducted in 2003 and 2011 indicated that the overall satisfaction of registered users was high and customer feedback gleaned from these surveys was used to initiate a number of service improvements. But what about the large percentage of the campus community who do not use the Get It For Me service? Are they aware of what this service has to offer? If so, why might they choose not to use it? If they are not aware of the service, might they use it if they knew more about how it can assist them in their scholarly endeavors? Instead of only surveying those customers who have used this service, we invited everyone on TAMU College Station campus to participate in the survey. Promoting the service is a vital component of service delivery.