Processing Electronic Reserves in a Large Academic Library System

Implementation of electronic reserves in academic libraries represents one of the most important advances in libraries for patrons in many years. Some academic libraries offer faculty peace of mind by assuming responsibility for copyright clearance for electronic reserve services. Libraries have the specialized equipment to scan and edit files to make them readable and easily downloaded by students. Libraries also have sufficient electronic storage to hold scanned material for future semesters. This paper examines how electronic reserves are managed in a large academic library system. The short history behind electronic reserves at Pennsylvania State University Libraries and the procedures associated with creating and maintaining the reserve system, will be considered, as well as offering a statistical assessment of how electronic reserves have affected the other services of the University Libraries. Finally, issues surrounding electronic reserves, fair use, copyright and Pennsylvania State University Libraries' procedures will be explored.     

Do-It-Yourself for Course Reserves: A Student-Driven Service in an Academic Library

Texas A&M University Libraries has been hard at work putting the power of course reserves in the hands of its users. Reserves services have traditionally been restrictive, granting only faculty the authority to place items on reserve or allowing students access to items only after they have been checked out. From faculty adding streaming content to their e-reserves to students having hands-on access to their course reserves, this article tells the story of how an academic library system is allowing its patrons to “do-it-themselves.”     

高校数字图书馆教学参考资料服务系统研究

以汕头大学图书馆为例,论述教学参考资料服务系统的工作原理、功能模块、数据层,以及系统身份验证实现思路.     

Emotional Labor in the Academic Library: When Being Friendly Feels Like Work

Although the Guidelines for Behavioral Performance of Reference and Information Services Providers recommend that librarians “welcome the patrons and place them at ease … [and] make the patrons feel comfortable in a situation which may be perceived as intimidating, risky, confusing or overwhelming” (Reference and User Services Association, 2004 Reference and User Services Association.2004Guidelines for behavioral performance of reference and information services providers. http://http://www.ala.org/rusa/resources/guidelines/guidelinesbehavioral (http://http://www.ala.org/rusa/resources/guidelines/guidelinesbehavioral)  [Google Scholar]), our literature provides little exploration of welcoming behavior. To fill this gap, we introduce the concept of emotional labor to the library context, presenting a qualitative analysis of librarians' experiences. In addition, we offer recommendations to help librarians manage the emotional aspects of work and discuss implications of librarianship's changing emotional demands.     

Use of Special Collections as an Opportunity for Outreach in the Academic Library

ABSTRACT

Academic special collections librarians have made great strides in making their collections discoverable and accessible to a wide audience. This article examines use of special collections departments and the many kinds of outreach librarians undertake to increase access to and knowledge of their collections, including creating electronic finding aids, digitizing material, collaborating with faculty, increasing participation in instruction and reference, and using exhibits, social media, and relationships with community partners to further the mission and goals of the library and the college or university. The article uses the University of Illinois at Chicago Special Collections Department as a case study.     

Breaking New Ground: The Case for Seed Libraries in the Academic Library

Seed libraries are a relatively new innovation in the library field, offering seeds, gardening information, and the opportunity for community and ecological engagement to members. While they are increasingly popular in public libraries, they have not yet established a foothold in academic libraries. This paper defines the nature and role of seed libraries, the current state of seed libraries in North American universities, and offers recommendations for the establishment of seed libraries in academic libraries.     

Service Philosophy Statements in Academic Libraries: A Qualitative Content Analysis

Some academic libraries use service philosophy statements to strengthen the quality of their service culture. A service philosophy statement communicates directly to users what they can—and should—expect from the library. This article describes a study in which the authors applied qualitative content analysis to service philosophy statements. The objective was to examine the form and content of these statements and identify themes, trends, and ideas in order to determine how and what they communicate about a library’s commitment to service. The results of the study found that statements in the sample varied significantly in strength and purpose.     

Library Cartography: Mapping Workflow Processes in an Academic Library

This article will introduce and illustrate process mapping as a valuable tool in the academic library setting. Commonly used in the business world, process mapping is the practice of gathering information regarding a specific workflow and diagraming it visually, usually in the form of a flowchart. This representation can then be analyzed for process improvement. In addition to helping assess current workflow efficiency, process mapping is a valuable way for employees throughout the library to see how they are contributing to essential processes. Process mapping can also help to identify areas where departments can work to further collaborate and can contribute to knowledge management and continuity. This article will highlight the valuable benefits of process mapping and document the authors’ experience focusing this activity on the operations at the University of North Carolina at Charlotte’s J. Murrey Atkins Library.     

Framework for Change: Creating a Diversity Strategic Plan within an Academic Library

Abstract

In December 2017, Clemson University’s administration via the Assistant Vice President for Strategic Diversity Leadership charged each college and the University Libraries with creating and implementing a diversity strategic plan to align with the ClemsonForward institutional strategic plan and assessment system. Clemson University Libraries answered this charge by creating a Libraries Diversity Plan Working Group (LDPWG), which applied a provided institutional framework to conduct an inventory of current diversity, equity, and inclusion (DEI) initiatives and obtain input, feedback, and support from all the Libraries’ faculty and staff as well as the organization and institution administration to create an ambitious diversity strategic plan. The LDPWG worked for sixteen months to create an updated organization mission statement, a sustainable diversity statement, and an accountable roadmap, furthering Clemson University Libraries’ DEI initiatives and impact regarding six strategic priority areas: climate and infrastructure, recruitment and retention, education and training, research and scholarship, leadership support and development, and strategic partnerships.     

NaNoWriMo in the AcadLib: A Case Study of National Novel Writing Month Activities in an Academic Library

The J. D. Williams Library at the University of Mississippi launched a pilot program during the 2010 National Novel Writing Month, hosting related events to determine community demand and how such efforts could be quantified. Using participant-submitted word counts and the event's own tools, researchers were able to ascertain that such events had a positive impact on participants’ writing output, at least by the standards of National Novel Writing Month itself, and that there is sufficient community interest to hold future events in an academic library setting.     

基于数据平台的图书馆毕业季服务实践研究——以暨南大学图书馆为例

[目的/意义] 为体现对毕业生的人文关怀,加深图书馆与毕业生的情感,提升图书馆服务品质,暨南大学图书馆通过数据挖掘与分析技术,利用数据平台为毕业生们打造个性化、实时化、便捷式的毕业季服务。 [方法/过程] 通过介绍暨南大学图书馆基于数据平台的毕业季服务概况、服务特色、"时光网站"界面设计、服务宣传推广及实践效果,分析数据平台的关键要素,为我国高校图书馆开展毕业季主题活动提供参考。[结果/结论] 数据平台的应用,将为图书馆在众多方面提供新的创新与思路,从数据的个性化、多元化、可视化以及建立校友专区4个方面总结活动启示,为数据管理在图书馆日常工作中的应用提供理论研究和实践工作依据。     

Employability Skills,The Student Path,and The Role of The Academic Library and Partners

This case study explores the introduction of a university wide employability program by the World of Work Careers Centre (WOWCC) at Liverpool John Moores University (LJMU). The article reports the background against which an employability program was implemented; the justification and growing demand for more emphasis on employability skills in graduates; references the changes in academic libraries and services delivered; and, how these changed enabled WOWCC to work in consultation with the libraries to ensure a seamless and successful mode of delivery.     

高校图书馆向社会开放：被误读的取向

图书馆工作的开放与服务,有质的区别。高校图书馆“向社会开放”的表述,取向单一,外延太窄,容易产生误读。将高校图书馆为社会服务的活动和工作表述为“高校图书馆为社会服务”,可以涵盖高校图书馆为社会服务的所有形式和内容。信息服务、专业指导、方法培训、人才培养、技术支持、方案策划、项目合作、学术示范、科研引领等智力输出应该成为高校图书馆社会服务的主要取向,这种取向既反映了高校图书馆为社会服务这项工作的本质要求,又代表着此项工作的发展方向。
     

Use It or Lose It! Results of a Use Study of the Print Sources in an Academic Library Reference Collection

This article describes a use study of a reference collection, which found that 7.1% of total volumes in the reference collection were used over the course of the fall semester.     

The Effects of Labyrinth Walking in an Academic Library

ABSTRACT

The purpose of this study was to determine if labyrinth walking in an academic library would reduce library user stress and promote relaxation. A non- equivalent control group design was employed. Systolic blood pressure was significant for time effect (effect size of.136, and power.721). Pulse rate was significant for time effect (effect size 0.93, and power.507). Satisfaction survey results demonstrated increased satisfaction after labyrinth walking. Data from this pilot will form the basis of a larger scale study to determine the effect of labyrinth walking on stress particularly in high-stress learning environments.     

Incorporating Reference into A Unified Service Point at an Academic Library: A Case Study

This paper aims to discuss the incorporation of reference services into a trending service point model called the Unified Service Point (USP). Driven by organizational shift, the model was recently adopted by Dr. Martin Luther King, Jr. Library of San Jose State University. An anonymous survey was conducted to understand student perspectives on reference services, including the USP. The survey also asked questions about student motivation for seeking help from a librarian, and their level of satisfaction with the reference services. The authors offer recommendations to improve reference services at the USP based on the results of the study.     

国内高校图书馆数字化教参管理与服务系统的调查及分析

从系统名称、归属类目、位于网站的层次、检索路径、检索结果的馆藏状态、是否有教参推荐表等方面对本科高校图书馆建立的数字化教参管理与服务系统进行调查分析,指出这些系统存在着名称不统一、归类不一致、链接点的位置位于不同页面等问题,并针对这些问题,提出建设我国高校图书馆数字化教参管理与服务系统的建议。     

高校图书馆开展慕课服务的现状与对策

[目的/意义]慕课对图书馆提出了全新的服务要求。对我国高校图书馆慕课服务进行研究,以为进一步开展慕课服务提供参考。[方法/过程]通过调查794所公立本科高校图书馆慕课服务情况,深入了解我国高校图书馆开展慕课服务的现状及其存在的问题。[结果/结论]提出6点慕课服务策略:提高馆员的慕课素养;加强与校内其他部门的联系;开展读者慕课认知与学习调查;根据读者的特点开展服务;建立慕课服务专栏;着力开设慕课。     

Interlibrary Loan Patron Use Patterns: An Examination of Borrowing Requests at a Midsized Academic Library

The results of a recently conducted study of interlibrary loan fee-based borrowing requests are presented in this article. The study examined 3,074 borrowing requests completed over a three-year period from January 2007 to December 2009. Statistics were analyzed to understand patron behavior in submitting requests and the types of materials being requested.     

SAN技术及其在高校图书馆网络中的应用

高校图书馆拥有大量重要的数字资源,如何保障数据的安全,提高数据网络传输能力显得尤为重要。本文就SAN(存储区域网络)技术在高校图书馆网络中的应用谈了自己的看法。