The Expression of Dominance and Perceptions of Supervisor Credibility in Supervisor/Employee Relationships

In the workplace, a supervisor’s communication of dominance can be used to help accomplish tasks and complete work. Further, perceptions of credibility can be integral in influencing employees and creating an open work climate. The goal of this investigation was to understand how supervisors’ messages of dominance were related to perceptions of supervisor credibility. In this study, 303 participants working in various industries completed measures of interpersonal dominance and credibility about their direct supervisor. As hypothesized, influence and focus/poise were positively related to competence, goodwill, and trustworthiness, whereas conversational control was negatively related to goodwill and trustworthiness. Further, self-assurance was negatively related to goodwill. Regression analyses determined that influence and focus/poise had the strongest relationship to all three dimensions of credibility.     

Interpreting relational meanings: The influence of sex and gender‐role

This study addresses three types of sex differences in relational communication. Male and female respondents completed an assessment of gender‐role measuring agency and communion and read four scenarios with messages attributed to male and female sources. Respondents rated the relational dimensions of affiliation and dominance. Female sources are judged higher in affiliation. Sex and agency interact with situation for perceptions of affiliation. Situation and communion affect judgments of dominance. Individuals higher in communion perceive less dominance. The results provide insight into dominance and affiliation as competing frames for interpreting situations.     

Male/female language differences and effects in same‐sex and mixed‐sex dyads: The gender‐linked language effect

Ninety‐six university students (48 males, 48 females) were randomly assigned a partner (whom they did not know well), forming two dyad conditions: (a) same‐sex, and (b) mixed‐sex. The 48 dyads were audiotape‐recorded in 20‐minute problem solving interactions, from which 300‐word language samples were transcribed for analysis. In Study 1, 9 trained observers coded 12 language variables previously shown to distinguish male from female language use. Discriminant analysis results demonstrated that a weighted combination of 8 variables could differentiate male from female interactants: male indicators—interruptions, directives, and conjunctions/ fillers begin sentence; female indicators—questions, justifiers, intensive adverbs, personal pronouns, and adverbials begin sentence. An analysis of variance of individuals’ gender discriminant function scores showed greater differences in gender‐linked language behavior in same‐sex than in mixed‐sex dyads. In Study 2, 231 naive observers rated the 96 interactants, using the Speech Dialect Attitudinal Scale. MANOVA results showed that in same‐sex dyads, female interactants were rated higher on Socio‐Intellectual Status and Aesthetic Quality, but no gender difference was found on Dynamism. However, in mixed‐sex dyads, men were rated higher on Aesthetic Quality, whereas women were rated higher on Dynamism. Taken together, the analyses of the objective language data and the subjective attributional data provide partial support for the Gender‐Linked Language Effect in same‐sex dyads and for the attenuation of that effect in mixed‐sex dyads.     

Disclosure of a Cancer Diagnosis in Organizational Peer Relationships

The purpose of this study was to explore types of message content received by peers of cancer survivors (N = 126) during cancer disclosure in the workplace. Coworkers reported cancer disclosure interactions with female (65.5%) and male (34.5%) cancer patients. Based on organizational peer types reported in the literature, coworkers reported differences in specific message content received by informational (36.5%), collegial (52.3%), and special peers (11.1%). Coworker relationships were also examined for perceived interpersonal solidarity based on peer type. Results reveal that messages with a treatment focus were most common with all peer types, followed by nondisclosure. Nondisclosure of a cancer diagnosis between coworkers reinforces cancer patients' needs for privacy boundaries, even within close workplace relationships. Of the three peer types, special peers had the most perceived interpersonal solidarity after a cancer disclosure.     

An interactionist perspective on dominance‐submission: Interpersonal dominance as a dynamic,situationally contingent social skill

Dominance‐submission in interpersonal interaction typically has been conceptualized as largely a function of either highly stable characteristics of individual actors (e.g., basic termperament, genetic heritage, fixed social roles) or highly dynamic properties of situations (e.g., relational control sequences). Too, the dominance end of the continuum frequently has been infused with negative connotations. Here it is argued that a more balanced and comprehensive perspective is achieved by conceptualizing interpersonal dominance as influenced by a combination of person, situation, and relationship factors and as including positive qualities that also underwrite social competence. Experimental data relevant to this interactionist perspective were examined for the impacts of one traitlike actor variable (self‐reported social skills), two situational factors (communication format and message goal), and one relationship factor (acquaintanceship) on dominance displays during dyadic interactions. Sender and receiver perceptions were also triangulated with observational data from trained coders. Results support an interactionist conceptualization of dominance.     

Interpersonal communication motives and perceptions of humor among elders

This study explored the relationship between interpersonal communication motives and perceptions of humor use among elders. Elders (N = 143) ranging in age from 50 to 94 completed questionnaires assessing their interpersonal communication motives (ICM), perceived uses of humor (UHI), and demographics. The hypotheses predicting differential relationships among uses of humor and motives for communicating were supported. Elder men and women differed in their ICM and UHI.     

Interpersonal communication motives and message design logic: exploring their interaction on perceptions of competence

Message design logic and interpersonal communication motives were conjointly studied to assess their interaction on receivers' perceptions of senders' competence. Two 8 (motive)×3 (message design logic) repeated measures ANOVAs indicated significant interaction effects for both effectiveness and appropriateness. Nevertheless, the effects of design logic and motive on perceptions of competence were not as expected for some situations. The results of the study fail to support past research suggesting that perceived effectiveness and appropriateness will be enhanced by using a more complex message design. In addition, no pattern emerged for the instrumental versus the ritualistic motivations in terms of the most competent message design.     

The effects of nonverbal reinforcement and interviewee‐interviewer relationship on interviewee's verbal response

Utilizing survey data from 99 nursing home residents in nursing home facilities serving Medicaid patients, this study investigated the relationship of interpersonal network involvement to perceived life satisfaction and perceived need accommodations. Each subject completed three survey instruments developed to measure (a) resident's perceived quality care, (b) residents’ satisfaction with personal need accommodation and (c) interpersonal network satisfaction. Residents’ perceptions of quality care (i.e., attitude of staff, food, and self‐selected social activities) and satisfaction with roommates are significant predictors of perceived needs being met. Further, residents are more satisfied with self‐selected relationships than with institutionally‐selected roommates.     

Trust in media and government: A recursive model for natives of Hong Kong and Mainland China

This study explored whether a female student's level of attractiveness affects the degree to which she is believed when making a claim of sexual harassment, and whether attractiveness is related to perceptions of how likely it is that she will be sexually harassed. Participants viewed one of three photographs of a female model who was made to appear a) unattractive, b) attractive and pristine, or c) attractive but not pristine. Afterwards they read a case file in which the photographed model claimed to have been sexually harassed by one of her professors. Finally, participants rated the photographed model's veracity and their perceptions regarding how likely it was that the model would be sexually harassed. Results indicated that when she was perceived as unattractive, the model was rated as more deceptive and less likely to be harassed than when she was perceived as attractive, regardless of whether she was perceived to be pristine or not. These results and their implications are discussed.     

Interpersonal problem solving: Problem conceptualization and communication use

To date, researchers have not studied the relationship between the mental representation of interpersonal problem situations and interpersonal communication used to manage problem situations. This report examined the relationship between four types of communication (i.e., integrative, distributive, indirect, and avoidance) and fourteen perceptions of problem situations (i.e., problem uniqueness and frequency; goal importance, complexity, and mutuality; uncertainty about the other, relationship, and goal‐path; causal attribution to the self, other, intent of the other, relationship, and environment; and feelings for the other). Two studies tested hypotheses. The first study used self‐reports based on personally experienced problem situations to examine the relationship between the perceptions and perceived use of the types of communication. The second study explored the relationship between communication stimuli likely to be used in problem situations and the likelihood of the conceptualization perceptions. Results generally confirmed the hypotheses in both studies and indicated that a relatively specific relationship exists between each type of communication and the set of perceptions for both personally experienced and undefined problem situations. Implications of these results for problem‐related knowledge structures, problem solving, conflict, relationship intervention, and interpersonal influence were discussed along with directions for future research.     

Athletes' Perception of Coach Power Use and the Association between Playing Status and Sport Satisfaction

This study explored the influence of athletes' playing status on perceptions of coach power use, and how such behaviors served as predictors of athletes' satisfaction for their sport. Participants included male and female high school football and basketball players who completed measures of their coaches' power use (coercive, referent, legitimate, expert, and reward) and sport satisfaction. Multivariate analysis of variance revealed a significant main effect for athlete playing status, whereby starters perceived higher levels of reward power use when compared to non-starters. Likewise, the results indicated that coaches' reward and expert power use were the only significant predictors of athlete satisfaction levels.     

Constructing Gender Stereotypes Through Social Roles in Prime-Time Television

Using a sample of 124 prime-time television programs airing on the 6 broadcast networks during the 2005–06 season, this study examined the social roles enacted by female and male characters. The findings confirm that female characters continue to inhabit interpersonal roles involved with romance, family, and friends. In contrast, male characters are more likely to enact work-related roles. Moreover, programs employing one or more women writers or creators are more likely to feature both female and male characters in interpersonal roles whereas programs employing all-male writers and creators are more likely to feature both female and male characters in work roles.     

Flirting Competence: An Experimental Study on Appropriate and Effective Opening Lines

An experiment was conducted to examine the appropriateness and effectiveness of five flirtatious opening lines enacted by a male participant to initiate conversation with a female participant. Video messages were constructed to represent the following opening lines: direct introductions, direct compliments, humor attempts, cute–flippant lines, and third-party introductions. Participants were 642 college students who viewed one of these five videos and reported on the appropriateness and effectiveness of an opening line after controlling for perceptions of actor physical attractiveness. Results indicated that participants rated the third-party introduction and direct introduction opening lines as the most appropriate, whereas the third-party introduction was perceived as the most effective. Direct compliments, humor attempts, and cute–flippant lines were rated as equally inappropriate and ineffective.     

Perceiving and responding to interpersonal conflict

This study explores the perceptions of and responses to the content and relationship levels of interpersonal conflict. Most subjects perceived both levels of the conflict. Gender and cognitive complexity were found to relate to the number and, in some cases, the types of responses produced by subjects.     

Grandparents and grandchildren: The relationship between self‐ disclosure and solidarity in an intergenerational relationship

Past research has found a linear relationship between dimensions of self‐reported self‐disclosure and solidarity when a “target” individual is identified. The present study sought to further investigate the relationship between dimensions of self‐disclosure and perceived interpersonal solidarity within an intergenerational relationship, and specifically, the grandparent‐grandchild dyad. Results supported a significant and positive relationship between the dimensions of intent, depth, honesty, and solidarity for grandparents; amount, depth, honesty, and solidarity for grandchildren. Implications of these results are discussed, and directions for future research are suggested.     

The relationship between work conditions and perceptions of organizational justice among library employees

Library employees hold perceptions about the fairness of the outcomes, processes, and interpersonal treatment in their workplaces. When employees feel the workplace is fair they are more likely to feel commitment to the organization, perform in-role and extra-role tasks, and experience job satisfaction. When employees perceive injustice in the workplace, research points to negative outcomes such as withholding work or even sabotage. To understand the antecedents of organizational justice, researchers carried out a national survey of librarians to compare the predictive power of perceived organizational support, job autonomy, job feedback, and job stress. Results indicate that increasing librarians' perceptions of organizational support and their autonomy, and providing meaningful and timely job feedback can increase overall perceptions of justice. Managers can enhance a climate of justice in their workplaces by developing strategies that target organization support, autonomy, and feedback to reduce a sense of injustice between and among employees.     

A role (in)congruity study on Vietnamese journalists’ perception of female and male leadership

This survey study examines the applicability of role congruity theory on journalists in Vietnam. Findings show that journalists hold stereotypical perceptions of female leaders. Journalists see female leaders as more communal while male leaders as more agentic. Journalists believe it is more important to report information on female leaders’ domesticity and physicality than it is on male leaders. In addition, journalists from families with a traditional division of labor tend to hold stronger gender stereotypes. Theoretical and practical implications are discussed.     

Public Trust or Mistrust? Perceptions of Media Credibility in the Information Age

This article explores perceptions of news credibility for television, newspapers, and online news. A survey was administered to a randomly selected sample of residents in Austin, Texas, to assess people's attitudes toward these 3 media channels. Contingent factors that might influence news credibility perceptions, such as media use and interpersonal discussion of news, were incorporated into the analysis. Findings suggest that people are generally skeptical of news emanating from all 3 media channels but do rate newspapers with the highest credibility, followed by online news and television news, respectively. Furthermore, opinions about news credibility seem to be correlated across media outlets. The data also show a moderate negative linkage between interpersonal discussion of news and perceptions of media credibility for television news but not for newspapers. When controlling for basic demographics, a positive correlation was found between interpersonal communication and online news credibility. Finally, a marginal association was noted between media use and public perceptions of credibility across all 3 media channels.