Evaluating collaborative information-seeking interfaces with a search-oriented inspection method and re-framed information seeking theory

Despite the many implicit references to the social contexts of search within information seeking and retrieval research, there has been relatively little work that has specifically investigated the additional requirements for collaborative information-seeking interfaces. Here, we re-assess an existing analytical inspection framework, designed for individual information seeking, and then apply it to evaluate a recent collaborative information-seeking interface: SearchTogether. The framework was built upon two models of solitary information seeking, and so as part of the re-assessment we first re-frame the models for collaborative contexts. We re-frame a model of search tactics, providing revised definitions that consider known collaborators. We then re-frame a model of searcher profiles to analyse support for different group dynamics. After presenting an analysis of SearchTogether, we reflect on its accuracy, showing that the framework identified eight known truths, eight new insights, and no known-to-be-untrue insights into the design. We conclude that the framework: (a) can still be applied to collaborative information-seeking interfaces; (b) can successfully produce additional requirements for collaborative information-seeking interfaces; and (c) can successfully model different dynamics of collaborating searchers.     

Specifics of information retrieval for young users: A survey

In this paper, we present the state of the art in the field of information retrieval that is relevant for understanding how to design information retrieval systems for children. We describe basic theories of human development to explain the specifics of young users, i.e., their cognitive skills, fine motor skills, knowledge, memory and emotional states in so far as they differ from those of adults. We derive the implications these differences have on the design of information retrieval systems for children. Furthermore, we summarize the main findings about children’s search behavior from multiple user studies. These findings are important to understand children’s information needs, their search strategies and usage of information retrieval systems. We also identify several weaknesses of previous user studies about children’s information-seeking behavior. Guided by the findings of these user studies, we describe challenges for the design of information retrieval systems for young users. We give an overview of algorithms and user interface concepts. We also describe existing information retrieval systems for children, in specific web search engines and digital libraries. We conclude with a discussion of open issues and directions for further research. The survey provided in this paper is important both for designers of information retrieval systems for young users as well as for researchers who start working in this field.     

This is what I’m doing and why: Methodological reflections on a naturalistic think-aloud study of interactive information behaviour

Many user-centred studies of electronic information resources include a think-aloud element – where users are asked to verbalise their thoughts, interface actions and sometimes their feelings whilst using these resources to help them complete one or more information tasks. These studies are usually conducted with the purpose of identifying usability issues related to the resource(s) used or understanding aspects of users’ information behaviour. However, few of these studies present detailed accounts of how their think-aloud data was collected and analysed or provide detailed reflection on methodological decisions made. In this article, we discuss and reflect on the methodology used when planning and conducting a think-aloud study of lawyers’ interactive information behaviour. Our discussion is framed by Blandford et al.’s PRET A Rapporter (‘ready to report’) framework – a framework that can be used to plan, conduct and describe user-centred studies of electronic information resource use from an information work perspective.     

In good company: The influence of peers on industry engagement by academic scientists

Previous research on academic entrepreneurship and engagement with industry has found that the behaviour of academics is influenced by their local social context. However, we know little about the mechanisms that produce this effect. We argue that academic scientists’ industry engagement is influenced significantly by the behaviour of their peers, that is, the behaviour of colleagues of similar seniority. Using insights from social psychology, we hypothesize that these peer effects are produced by the mechanism of social comparison. In an analysis of data from multiple sources for 1370 UK academic scientists and engineers, we find that peer effects are stronger for early career individuals and weaker for star scientists, suggesting the incidence of social comparison. We argue that individuals look to their immediate peers for inspiration, because they view them as an important reference group and use them as a benchmark for their own ambitions and behaviours. Our findings have important implications for how universities may encourage scientists’ behaviours by paying attention to local work contexts.     

地区法律保护与企业创新

基于各地区市场中介组织的发育和法律制度环境指数,以及手工搜集的各上市公司专利数据,利用Tobit回归模型,考察法律保护对企业创新的影响。研究发现:知识产权保护、市场组织服务条件显著地促进了企业创新,说明法律保护为企业创新活动提供了激励;对国有企业而言,律师、会计师等市场组织服务条件对于企业创新活动的影响不明显,表明国有企业在市场组织服务方面占有资源优势从而较少受到其约束;在社会信任程度低的地区,企业创新对法律保护的依赖程度更高,这反映了社会资本不足时,正式制度对市场发展的重要作用。     

What motivates academic scientists to engage in research commercialization: ‘Gold’, ‘ribbon’ or ‘puzzle’?

This paper employs the three concepts of ‘gold’ (financial rewards), ‘ribbon’ (reputational/career rewards) and ‘puzzle’ (intrinsic satisfaction) to examine the extrinsic and intrinsic aspects of scientists’ motivation for pursuing commercial activities. The study is based on 36 individual interviews and an on-line questionnaire survey of 735 scientists from five major UK research universities. It finds that there is a diversity of motivations for commercial engagement, and that many do so for reputational and intrinsic reasons and that financial rewards play a relatively small part. The paper draws on self-determination theory in social psychology to analyse the relationship between scientists’ value orientations with regard to commercial engagement and their personal motivations. It finds that those with traditional beliefs about the separation of science from commerce are more likely to be extrinsically motivated, using commercialization as a means to obtain resources to support their quest for the ‘ribbon’. In contrast, those identify closely with entrepreneurial norms are intrinsically motivated by the autonomy and ‘puzzle-solving’ involved in applied commercial research while also motivated by the ‘gold’. The study highlights the primacy of scientists’ self-motivation, and suggests that a fuller explanation of their commercial behaviour will need to consider a broader mix of motives to include the social and affective aspects of intrinsic motivation. In conclusion, the paper argues that policy to encourage commercial engagement should build on reputational and intrinsic rather than purely financial motivations.     

The scope of external information-seeking under uncertainty: An individual-level study

As a first attempt to empirically investigate the scope of external information-seeking under uncertainty, this paper examines the direct and interactive effects of task uncertainty on the scope of external information-seeking. Search depth and breadth are the two components of the scope of external information-seeking in defining an individual's external information search strategy. The empirical results show that at the source portfolio level, task uncertainty exhibits positive effects on both the depth and breadth of external information-seeking. It is also found that there is a positive relationship between task uncertainty and depth-first propensity, which is defined as a seeker's propensity to acquire information through increasing search depth instead of through widening search breadth at the source portfolio level. Furthermore, the results show that the positive relationship between task uncertainty and depth-first propensity in external information-seeking is stronger when perceived source accessibility is low than when it is high. This study makes a contribution to the information-seeking literature by helping us understand how task uncertainty and source characteristics shape an individual's external information-seeking at the level of source portfolio and providing evidence of the task-source fit perspective in explaining information-seeking behaviour under uncertainty at the source portfolio level.     

Collaborative information behaviour––exploring Kuhlthau’s Information Search Process model in a group-based educational setting

Though much information behaviour takes place in collaborative settings, information behaviour processes are commonly perceived and modelled by information scientists as individual processes. The paper presents and discusses the findings from a qualitative preliminary case study exploring Kuhlthau’s Information Search Process (ISP) model in a group-based educational setting. The aim of the study was to explore if members of a group behave differently from the individual modelled in the ISP model and further, if members of a group demonstrate different behaviours or they will assimilate and turn the group into ‘an individual’, just in another sense. During a project assignment, which lasted seven weeks, two groups of information science students filled out a questionnaire and kept diaries of their activities and information-related behaviour. Further, the students were interviewed three times each during the study.     

司法保护、法律服务与科技创新

本文采用1998-2013年我国30个省市的面板数据,利用以Driscoll－Kraay方法估计标准误差的固定效应模型对司法保护、法律服务与科技创新的关系进行分析。研究发现：司法保护和法律服务对我国的科技创新有显著的正向作用,司法质量对科技创新的促进作用比司法效率更大,司法效率对发明创新有显著的正向影响,而对实用新型和外观设计的影响不显著,实用新型和外观设计则对司法质量更为敏感,法律服务对发明创新的促进作用更大。另外,司法效率只是对东部地区的科技创新有明显促进作用,而司法质量以及法律服务对西部地区科技创新的促进作用最为明显。     

Image searching on the Excite Web search engine

A growing body of research is beginning to explore the information-seeking behavior of Web users. The vast majority of these studies have concentrated on the area of textual information retrieval (IR). Little research has examined how people search for non-textual information on the Internet, and few large-scale studies has investigated visual information-seeking behavior with general-purpose Web search engines. This study examined visual information needs as expressed in users’ Web image queries. The data set examined consisted of 1,025,908 sequential queries from 211,058 users of Excite, a major Internet search service. Twenty-eight terms were used to identify queries for both still and moving images, resulting in a subset of 33,149 image queries by 9855 users. We provide data on: (1) image queries – the number of queries and the number of search terms per user, (2) image search sessions – the number of queries per user, modifications made to subsequent queries in a session, and (3) image terms – their rank/frequency distribution and the most highly used search terms. On average, there were 3.36 image queries per user containing an average of 3.74 terms per query. Image queries contained a large number of unique terms. The most frequently occurring image related terms appeared less than 10% of the time, with most terms occurring only once. We contrast this to earlier work by P.G.B. Enser, Journal of Documentation 51 (2) (1995) 126–170, who examined written queries for pictorial information in a non-digital environment. Implications for the development of models for visual information retrieval, and for the design of Web search engines are discussed.     

Demand and innovation in services: The case of mobile communications

This paper aims to analyse the pricing strategies of mobile communications operators and examine the role of demand characteristics in the development of new tariff plans. In so doing, we depart from a traditional industrial organization approach to price discrimination and interpret new tariff plans as innovations. In the spirit of Schumpeter, we look at competition in this sector as depending upon this form of innovation, and we argue that, given the specific features of the industry, the development of new tariff plans is strongly related to the users’ characteristics and behaviour. Our main point is that in a context of uncertainty, demand affects firms’ innovative strategies in two ways: first, by providing information on user behaviour and by increasing the capability of market segmentation; and second, by providing the incentives to innovate. This argument is supported by an empirical analysis carried out on the basis of an original dataset which includes all the tariff plans on offer in the history of the Italian market between 1992 and 2005. We find that both a firm's installed customer base and the level of market saturation play a role in shaping firms’ innovative pricing strategies, in terms of the number and characteristics of the new tariff plans.     

An elaborated model of social search

Search engine researchers typically depict search as the solitary activity of an individual searcher. In contrast, results from our critical-incident survey of 150 users on Amazon’s Mechanical Turk service suggest that social interactions play an important role throughout the search process. A second survey of also 150 users, focused instead on difficulties encountered during searches, suggests similar conclusions. These social interactions range from highly coordinated collaborations with shared goals to loosely coordinated collaborations in which only advice is sought. Our main contribution is that we have integrated models from previous work in sensemaking and information-seeking behavior to present a canonical social model of user activities before, during, and after a search episode, suggesting where in the search process both explicitly and implicitly shared information may be valuable to individual searchers.     

对我国法律援助资金状况的实证分析

实证分析出我国法律援助资金的相关状况：一是东、中、西部地区发展不平衡,东部地区的资金总量占全国总量的一半以上;二是地方各级政府的财政拔款资金是法律援助资金来源的主渠道,县区一级法律援助机构获得的法律援助资金偏少;三是法律援助业务资金支出不到总支出的一半,对社会律师的办案补贴偏低。欲改善这种状况,一要增大中央政府对地方政府法律援助资金补贴的比例;二可考虑由纯社会律师办案的模式。     

Electronic journals and their unbundled functions in scholarly communication: Views and utilization by scientific,technological and medical researchers in Japan

In recent years, electronic journals are in common use in scholarly communication and we can interpret this situation in various ways. On the one hand, we can say that scholarly communication is now much dependent on electronic resources. On the other hand, it would be too simplistic to say that scholarly communication is now greatly dependent on electronic resources because researchers seldom use other electronic resources. The purpose of this article is to show the position of electronic journals in scholarly communication based on Japanese researchers’ information behavior and estimation. The main focus is on distinguishing the function of scholarly journal and the electronic form. A questionnaire was sent to 1427 physicists, 1026 chemists and 1276 pathologists in universities and other research institutes all over Japan, of whom 775 (54.3%), 494 (48.1%) and 541 (42.4%), respectively, supplied answers. The main results are as follows. Japanese researchers in STM fields use electronic journals as a matter of course, and other electronic resources to some extent, for accessing information; but this shift to electronic resources seemed to be not a transformation but a modification of traditional patterns of use. Researchers still rely on traditional scholarly journals for accessing information and publication, although their recognition has begun to change.     

Characterising and evaluating information seeking behaviour in a digital environment: Spotlight on the ‘bouncer’

The paper delineates and explains an emerging, but significant, form of digital information seeking behaviour among information consumers, which the authors have called ‘bouncing’. The evidence for this behaviour has emerged from five years of deep log analysis studies – an advanced form of transaction log analysis – of a wide range of users of digital information resources. Much of the evidence and discussion provided comes from the scholarly communication field. Two main bouncing metrics were applied in the log studies: site penetration, which is the number of items or pages viewed in a session, and return visits. The evidence shows that (1) a high proportion of people view just a few items or pages during a visit to a site and, (2) a high proportion of visitors either do not come back to the site or they did so infrequently. Typically those who penetrated a site least tended to return the least frequently. These people are termed ‘bouncers’. They bounce into the site and then bounce out again, presumably, to another site, as a high proportion of them do not appear to come back again. Possible explanations – negative and positive, for the form of behaviour are discussed.     

Guarding the commons: how community managed software projects protect their work

Theorists often speculate why open source and free software project contributors give their work away. Although contributors make their work publicly available, they do not forfeit their rights to it. Community managed software projects protect their work by using several legal and normative tactics, which should not be conflated with a disregard for or neglect of intellectual property rights. These tactics allow a project’s intellectual property to be publicly and freely available and yet, governable. Exploration of this seemingly contradictory state may provide new insight into governance models for the management of digital intellectual property.     

Academic inventors as brokers

Academic inventors are university scientists who appear as designated inventors of patents owned either by business companies, academic institutions or individuals. We analyse their relationships with co-inventors, who may be either academic colleagues, students, or, very often, industrial researchers. Gould and Fernandez's (1989) taxonomy of ‘brokerage’ roles is adjusted to patent data, and complemented with information drawn from both academic inventors’ publications and replies to a short questionnaire. Only very few academic inventors are found to hold brokerage positions. Such inventors have a large number of patents, a strong publication record and a higher-than-average share of patents held by companies, rather than universities. Relationships of academic inventors with co-inventors from industry are weaker and less likely to be maintained than those with co-inventors from academia. Academic inventors in gatekeeping positions (between university and industry) maintain the strongest ties with all types of co-inventors.     

美、英政府信息资源增值开发利用模式及其对我国的启示

美国政府信息资源增值开发利用模式主要有开放的商业化运作模式、严密的法律保障体系模式、较成熟的许可模式,英国政府信息资源增值开发利用模式包括法律保障模式和许可机制模式。本文对比分析美、英发达国家政府信息资源增值开发利用的有效模式并指出其成功经验对我国政府信息资源增值开发利用模式的构建具有重要的启示作用,包括完善我国政府信息资源增值开发利用相关的法律保障体系、建立企业主导的市场运作模式、加快相关信息技术发展。     

Technological regimes and the variety of innovation behaviour: Creating integrated taxonomies of firms and sectors

This paper presents an integrated set of innovation taxonomies for firms and sectors. It discards the practice of representing industries by some average behaviour, instead characterising them by the distribution of diverse innovation modes at the firm level. The theoretical focus is on (i) Schumpeter's distinction between ‘creative’ and ‘adaptive response’, and (ii) differences regarding technological opportunities, appropriability conditions and the cumulativeness of knowledge. Applying statistical cluster analysis, the empirical identification is based on the micro-data of the Community Innovation Survey (CIS) for 22 European countries. The final cluster validation highlights the simultaneous diversity and contingency of firm behaviour with distinct technological regimes exhibiting systematic differences in the distribution of heterogenous firms.     

Profit distribution and compensation structures in publicly and privately funded hybrid venture capital funds

Policy makers have become increasingly concerned at the lack of risk capital available to new and early-stage entrepreneurial ventures. As a public response to a perceived market failure, several governments have set up programs to channel equity finance to capital constrained but high potential, young enterprises. Critically, government support is often directed through the agency of private venture capital funds. We examine the profit distribution and compensation structures used in these hybrid public/private funds. We appraise government policy makers’ ability to use these structures to improve the expected returns in market failure areas in order to attract private sector investors and professional managers to participate in these funds. The results derived from our simulation study suggest that such asymmetric profit sharing models can only resolve relatively modest market failures unless the programs also manage to attract highly competent investors who are able to produce above average gross returns in market failure areas.