Metropolitan Detroit's network. Detroit Medical Library group: five year progress report

Over a five-year period, much progress has been made in meeting the needs of health care personnel in the Detroit metropolitan area through library cooperation. These cooperative relationships have stimulated implementation of the following projects: (1) publications, (2) research on medical library problems, and (3) library programs at both the city and state levels.     

Metropolitan Detroit's network. A step-by-step discard program

Rationale and planning leading to a successful discard program, capable of being accomplished a little at a time, are described for a hospital library.     

Metropolitan Detroit's network. "The scattered and competing parts..

The success of the union list of serials in the Detroit network interlibrary loan program played a part in the development of a union catalog of monographs. The procedures involved and the two bonuses of the catalog are mentioned in some detail.     

通借通还系统设计与实现

概括了当前图书馆开展通借通还服务工作的现状,结合现有的图书馆管理系统,以南京邮电大学图书馆通借通还系统的开发实践为例,从系统流程、系统功能、模式选择、技术实现等几个方面介绍了实现通借通还服务的系统方法。     

QuickDOC: an interlibrary loan department in a microcomputer

Interlibrary loan (ILL) is a critical service in most libraries and one that may consume much staff time. QuickDOC, a software program written by a medical librarian, has been designed to expedite and organize the process of requesting loans, keeping records, and preparing reports on ILL activity. The software communicates with DOCLINE, the automated ILL and referral system of the National Library of Medicine (NLM), and simplifies the management of all borrowing and lending, regardless of how requests are transmitted. QuickDOC's creator is very responsive to suggestions from users and continues to enhance the capabilities of this excellent software package.     

Helping patrons find locally held electronic resources: An interlibrary loan perspective

The University of North Texas Libraries provide extensive online access to academic journals through major vendor databases. As illustrated by interlibrary loan borrowing requests for items held in our databases, patrons often have difficulty navigating the available resources. In this study, the Interlibrary Loan staff used data gathered from the ILLiad interlibrary loan management system to investigate why patrons request locally available materials. This study resulted in recommendations for the Libraries' linking strategies in EBSCOhost databases. Several user education needs were identified and communicated to the Libraries' Subject Liaisons.     

Establishing a medical library network for the Metropolitan Detroit Area

Since 1962 the members of the loosely organized Detroit Medical Library Group have carried on a slow but steady self-examination program. They found a need to increase resources and developed a periodical exchange, then a need to identify these resources and did so by means of a serials list. More recently, a similar program for texts and monograph resources was begun. Data, more particularly that of the interlibrary loan process, is being gathered to show the flow within the area and the flow from outside to further identify the existing resources. They have made contact with the administrators of the biomedical institutions and gained their backing (a) to further study the makeup of the community and (b) to formulate an administrative structure through which these institutions can act. These activities are evidence of the beginning of a strong medical library network for the Metropolitan Detroit Area.     

Service quality: An unobtrusive investigation of interlibrary loan in large public libraries in Canada

The quality of interlibrary loan services was investigated from the dyadic perspective of the library and the library customer. The study paired the use of a valid, reliable measuring instrument, SERVQUAL, with an unobtrusive approach related to 130 contrived interlibrary loan transactions in 38 large public libraries in Canada. Library measures of quality produced a fill rate of 52% and a turnaround time of 38 days. Customer expectations of quality proved higher than their perceptions of the quality of services they had received. Reliability, the dimension of quality ranked most important by customers for evaluating service quality, scored lowest in performance. Overall attitudes about the public library were higher than levels of satisfaction with interlibrary loan services. The study found a mismatch between library measures of interlibrary loan performance, based on fill rate and turnaround time, and customer measures of quality, based on disconfirmation theory.     

馆际互借和文献传递中的知识产权问题研究

本文分析了图书馆馆际互借和文献传递中涉及的侵权风险：复制权、网络信息传播权、发表权等方面。在阐述国外关于馆际互借合理使用的立法现状的基础上，讨论利用合理使用制度解决侵权纠纷的可行性，并提出最根本的解决办法是和数据库商进行协商，取得数字资源的利用权。     

The impact of electronic journals on interlibrary lending: A longitudinal study of statewide interlibrary loan article sharing in Illinois

Interlibrary loan (ILL) article sharing data from the 26 largest libraries in Illinois were collected in 1995/96, 1999/00, and most recently in 2002/03. The OCLC Management Statistics Service supplied the data with the permission of the participating libraries. Longitudinal data analysis focused on the changes that have taken place in article sharing over the past eight years within the state, offering insights into the impact of access to electronic journals. Results show a decline in the number of ILL article requests among the 26 largest libraries in Illinois: a near 26% drop in overall article requests took place between these libraries from 1999/00 to 2002/03, a much larger decline than was expected. The data provide answers to frequently posed questions concerning the impact of electronic journal packages on ILL article sharing and offer some insight concerning the future of ILL in the age of full-text online article availability.     

集中—分布式文献传递与馆际互借服务管理模式探讨

本文首先论述了文献传递与馆际互借服务的集中式和分布式两大服务模式及其主要特点;明确地指出并系统介绍了中国科学院文献传递与馆际互借系统集中控制.和服务分散管理服务模式的实践.并通过对中国科学院文献传递与馆际互借服务管理团队建设、管理团队的职责、任务以及联合服务管理体系的建设等实践的分析,提出了集中与分布相结合模式的文献传递与馆际互借服务的联合管理模式.通过中国科学院文献传递与馆际互借服务联合管理的初步经验总结和发展思考,对集中与分布相结合的文献传递与馆际互借服务管理模式作了进一步的探讨.     

Analysis of external and internal interlibrary loan requests: aid in collection management

The analysis of 60,779 external interlibrary loan requests for copies of periodical articles from the collection of Erasmus University Medical Library in 1988 is described. The study was used for planning the length of backruns to be retained due to space limitations that forced the disposal of older volumes. More than 50% of requests were for the most recent two-year period, and 90% of requests could be filled with a twenty-year run of periodicals. In 1989, 4,157 internal requests were received for periodicals not owned; these were analyzed to determine those most commonly requested. Prior to subscribing, new titles were reviewed as to price, bibliometric indicators, number of requests, length of backfile, and the number of requesting departments. The Library Advisory Board decides on cancellation or purchase of periodicals; the elements considered are described.     

高校扩招背景下馆际互借的探讨

阐述了在高校扩招背景下,馆际互借的重要性和互借方法,提出了提高馆际互借利用率的几种可行性措施。     

Criteria-based evaluation of group 3 level memory telefacsimile equipment for interlibrary loan

The Interlibrary Loan, Document Delivery, and Union List Task Force of the Health Sciences Libraries Consortium (HSLC)--with nineteen libraries located in Philadelphia, Pittsburgh, and Hershey, Pennsylvania, and Delaware--accepted the charge of evaluating and recommending for purchase telefacsimile hardware to further interlibrary loan among HSLC members. To allow a thorough and scientific evaluation of group 3 level telefacsimile equipment, the task force identified ninety-six hardware features, which were grouped into nine broad criteria. These features formed the basis of a weighted analysis that identified three final candidates, with one model recommended to the HSLC board. This article details each of the criteria and discusses features in terms of library applications. The evaluation grid developed in the weighted analysis process should aid librarians charged with the selection of level 3 telefacsimile equipment.     

我国馆际互借服务的现状与发展趋势

本对我国在网络环境下开展馆际互借工作的必要性、馆际互借发展的现状以及馆际互借存在的问题进行了分析，并就新时期馆际互借管理模式、信息服务方式、人员素质、特色资源建设等有关问题进行了探讨。     

The effect of DOCLINE on interlibrary loan volume and patterns among health sciences libraries in Michigan: preliminary analysis

Six years of statistics on interlibrary lending and borrowing among basic unit health sciences libraries in Michigan are examined to determine the effect of the availability of an automated interlibrary loan system, DOCLINE, on interlibrary lending volume and patterns within Michigan. A trend analysis projection of expected volume is made and the predicted value compared with the actual value following the adoption of the DOCLINE system. Interlibrary loan (ILL) volume is tested to see if yearly volume increases are statistically significant. The number of libraries changing from net lender to net borrower or the reverse after the adoption of DOCLINE is tracked. Results fail to support the expectation that DOCLINE would produce major change in ILL volume or pattern.     

Impact of DOCLINE on interlibrary loan service at the National Library of Medicine

In March 1985, the National Library of Medicine (NLM) began implementation of DOCLINE, its automated interlibrary loan request routing and referral system. By the end of fiscal year (FY) 1987, over 1,400 biomedical libraries in all seven regions of the Regional Medical Library network were using the system. This report summarizes the findings of an analysis of the interlibrary loan (ILL) requests received in FY 1987, comparing the results with a similar analysis done in FY 1984 to describe any changes in the requests or service which might be attributable to DOCLINE implementation. DOCLINE has had a substantial impact upon ILL loan service at NLM. An increase in the number of ILL requests (35% over FY 1984) can be attributed to the speed and ease with which requests may be routed to NLM through DOCLINE. Requests which cannot be filled by local or regional libraries are automatically routed by the system to NLM as the library of last resort. NLM's fill rate for serial requests has declined, however, from 78% filled in FY 1984 to 67% filled in FY 1987. Some of the decline results from the 11,000 requests that NLM did not fill because the borrowing libraries were not willing to pay the NLM charge for filling the loans.