Another Look at Counselor,Client, and Supervisor Ratings of Counselor Effectiveness

The purpose of the study was to compare the perceptions of counselors, clients, and supervisors with regard to the effectiveness of counseling. The Counseling Evaluation Inventory (CEI) was used as a measure of counseling effectiveness, using client satisfaction as a criterion. 25 graduate student counselors provided self-ratings on the CEI. Additional CEI ratings of these counselors were obtained from 120 of their clients and their practicum supervisors. The counselor self-ratings and the supervisors' ratings were significantly correlated with each other, but neither was significantly correlated with the client CEI ratings. In addition, the client CEI ratings were significantly higher than both the counselor self-ratings and the supervisors' ratings.     

The Relationship of Counselor Self-Disclosure to Counselor Effectiveness

Counselor self-disclosure was investigated as a dimension of counselor effectiveness with a sample of forty-one graduate students in a counseling and guidance practicum. Effectiveness was measured by ratings from clients and practicum supervisors. Clients rated the counselors in three aspects of the counseling interview and supervisors rated counselors in eight areas. Counselor self-disclosure scores were correlated significantly with all the criterion scores of counselor effectiveness (p <. 05). It was suggested that the concept of psychological disclosure may have important implications for counselor selection and training.     

Counselor Comfort,Counseling Climate,and Client Satisfaction: Client Ratings and Academic Improvement

This study examined client perceptions of counselor comfort, counseling climate, and client satisfaction as measured by the CEI relative to counselors described as high-effective or low-effective in terms of changes in client academic performance before and after group counseling. The results indicated that the client's perception of the comfort of the counselor in a group setting is significantly related to counselor effectiveness as measured by GPA change. The overall counseling climate and the client's estimate of his satisfaction were found not to be related to counselor effectiveness.     

The Results of the Implementation of a Professional Supervision Model on Counselor Trainee Behavior

This article presents the results of the application of a professional model for practicum supervision using co-equal supervisors. This study found that beginning practicum students (a) learned to use a counseling theory in a professional manner with clients, (b) were rated by an expert rater as having skills equal to or higher than a comparison group of interns, graduate students, and employed agency counselors, and (c) rated the professional supervision practicum higher than did those under the usual apprenticeship supervision model. The authors suggest that counselor educators and supervisors can train students in less time to respond at a more complex skill level than has been previously reported in the literature.     

Counselor Self-Awareness and Counseling Effectiveness

It has been assumed that counselor self-awareness is important to counseling effectiveness. The purpose of the present study was to determine if there were differences in perceived effectiveness between counselors who said they related self-awareness to their counseling role and counselors who believed self-awareness was unrelated to their role. Those counselors who did not relate self-awareness to counseling received higher client ratings of effectiveness than did counselors who related self-awareness.     

Effectiveness Ratings of Counselors without Teaching Experience

Counselors without teaching experience were compared with counselors from the same graduate counselor education program with teaching experience and with other first-year counselors raters had known. Ratings were made in school employment settings by supervisors, principals, and associates of the rated counselors by indicating their relative effectiveness on each of five dimensions. On the first three, counselors without teaching experience were rated as effective or more so than other first-year counselors the raters had known. On the fifth—overall performance—two-thirds of the nonteaching counselors were rated as more effective. It was concluded that teaching experience does not seem to be necessary for the preparation of competent school counselors. It is recommended that biases and requirements against the employment of counselors without teaching experience be eliminated.     

Changes in the Perception of the Counselor: Self,Ideal Self,and Self as Judged by Peers

Thirty counseling practicum students' perceptions of self as counselor, ideal counselor, and self as counselor as perceived by other practicum students were measured by the semantic differential technique before and after the supervised practicum experience. Posttest perceptions of self as counselor, ideal counselor, and ratings by other practicum group members were significantly closer to the hypothetical model counselor than were the pretest ratings.     

Paid Clients in Counselor Education - An Investigation

This investigation follows an earlier attempt to evaluate the use of paid clients in practicum work. Pre- and post-counseling responses of paid and unpaid clients, counselors, and counselor supervisors were tested by Fisher's exact probability tables. Before-counseling paid clients were found to be different from unpaid clients only in that paid clients did not expect counseling to make them more independent in their relationships with other people. Post-counseling responses did not reveal any significant differences between paid or unpaid clients. Counselors saw paid clients in the way that paid clients saw themselves. Counselor supervisors did not expect significant differences between paid and unpaid clients. The only significant difference in post-counseling ratings was that neither counselors or counselor supervisors had anticipated that paid clients did want counselors to offer alternative solutions to problems. Differing pre-counseling responses of unpaid clients and of counselors and counselor supervisors reflected unfounded expectations that unpaid clients would have greater counseling needs than paid clients. All those involved in the study evaluated paid-client counseling as being a worthwhile experience. The writers encourage further investigation and evaluation.     

Using Cognitive Interventions With Counseling Practicum Students During Group Supervision

The authors argue that students in counseling practicum courses experience many self‐defeating thoughts and anxieties. These worries can impede their performance as new counselors and can have a negative impact on the supervision process. The authors outline innovative methods used by cognitive therapists to address this anxiety. In addition, a model is presented for counselor educators to use cognitive restructuring techniques as a supervision tool. Summary Throughout their studies, counseling graduate students face many possible fears and anxieties that arise from their classroom experiences. The greatest fears and anxieties seem to be related to the counseling practicum experience. This experience is one in which students may feel incompetent, vulnerable, and unskilled as they begin to put their classroom knowledge and experiences into practice. If these fears and anxieties persist, students have a hard time making progress in the area of the counseling relationship and skill building. We have examined how practicum students' fears and anxieties might be addressed, using cognitive interventions. Such interventions allow students to take irrational thoughts and change them to rational thought patterns. This is accomplished by asking students to state their fears verbally, to think about the effects of the fears and the consequences, to think about intervening beliefs and thoughts, and to restate the fears in a rational manner. Our experience suggests that cognitive interventions are useful strategies to help practicum students combat fears and anxieties. Further research might examine the use of other behavioral interventions to address these fears. For example, does role‐playing a counseling technique in supervision make a student less anxious about applying it in a real counseling session? In summary, fear and anxiety can impede the preparation of counselors during their practicum experiences. Understanding the underlying thoughts that cause these fears can help students overcome self‐defeating thought patterns. Cognitive restructuring techniques have been shown to reduce tension and can be used with counseling practicum students to help relieve performance and supervision anxiety.     

The Great Therapists Program: Computerized Learning of Counseling Theories

The authors examine the effectiveness and subjective enjoyment of a computer-assisted instruction program to teach neophyte counselors classic methods of psychotherapy. Software was developed that called for beginning counseling students to simulate dialogue with a client via the computer's keyboard. Students were able to compare their responses with those of classic therapists. Provisions for a printed record of the session were made. Questionnaires, knowledge tests, and students' choices of counseling styles provided investigators with feedback on learning and level of positive response to the teaching method. As with most computer-assisted instruction studies, no evidence supporting increases in learning was obtained; however, free responses and ratings indicated that the students positively evaluated the program as a learning experience.     

Effectiveness of Group Supervision Versus Combined Group and Individual Supervision

This study investigated the effectiveness of large group supervision, small group supervision, and combined group and individual supervision with counseling students. Sixty‐four participants in a master's‐level practicum were divided into 3 treatment groups that received supervision over 10 weeks. Using a pretest/posttest method, counselors were rated on growth in effectiveness and development according to self‐report, supervisor, client, and objective rater responses. Analyses of covariance revealed that all supervision formats resulted in similar progress in counselor effectiveness and counselor development. Large group supervision produced a significant result on the factor Autonomy/Dependency. However, participants showed a marked preference for individual feedback and supervision.     

The relationship among counselor experience level, empathic accuracy, and counseling outcome in the early phase of counseling

The current study examined a mediating effect of empathic accuracy on the relationship between counselor experience level and counseling outcome. Data were collected from 48 counselor?Cclient dyads in real-life counseling settings. Empathic accuracy and counseling outcome were assessed by using client perceptions of the first three audiotaped counseling sessions. Ickes?? standard empathic accuracy assessment procedure was used with modifications to assess empathic accuracy. The procedure to assess empathic evaluation included three steps: (a) clients recognize and write down their thoughts and feelings while listening to the audiotapes, (b) counselors infer their client??s thoughts and feelings, (c) The third raters rate the statements of counselors?? empathic accuracy. Correlational analysis revealed that counselor experience level, empathic accuracy, and counseling outcome were positively related to one another. A path analysis was used to test the model that counselor experience level affects counseling outcome through the effect of empathic accuracy. Both paths from counselor experience level to empathic accuracy and from empathic accuracy to counseling outcome were significant, along with a significant mediating effect of empathic accuracy. These results show enhancing empathic accuracy is critical for counseling outcome. Limitations of the current study and suggestions for future research were discussed.     

Discussion of Racial Difference in Counseling: A Counselor's Perspective

Fifty-three counselors at a university counseling center and a university practicum clinic were surveyed using the Working Alliance Inventory–Short Form to examine the effect of acknowledging and discussing racial differences between counselor and client on the working alliance formed during the counseling sessions. Based on the counselor's perspective, a significant relationship between counselor-client discussion of racial difference and the working alliance was found.     

Cognitive Style in Counselor Education: A Comparison of Practicum Supervisors and Counselors in Training

The authors compared practicum supervisors and counseling students in training in terms of dominant cognitive style and related cognitive style of counselors in training to supervision process and outcome measures. A sample of 18 supervisors and 46 students completed the Myers-Briggs Type Indicator. After at least six supervision sessions, supervisors rated the counseling students on the Counselor Evaluation Rating Scale and the students rated the quality of the supervision relationship using the Barrett-Lennard Relationship Inventory. Supervisors had a stronger Thinking orientation and less variability on the Sensing-Intuiting orientation than did counselors in training. In contrast to previous research, a strong relationship between the cognitive style of counselors in training and supervision process and outcome measures was not detected in this study.     

Principals' Perceptions of the Effectiveness of School Counselors With and Without Teaching Experience

The effect of teaching experience on school counselor performance was examined by comparing principals' ratings of counselors with previous teaching experience to counselors certified without classroom teaching experience.     

Toward More Adequate Selection Criteria: Correlates of Empathy,Genuineness, and Respect

Correlations were obtained between scores or ratings on 17 variables derived from a review of the research and theory on the problem of selection and rated levels of empathic understanding, genuineness, and respect provided by 19 graduate students to clients during the counseling practicum experience. The results revealed that empathic understanding and respect are significantly related to two similar personality variables: tolerance of ambiguity and need for order. Ratings from Carkhuff's Index of Communication were significantly related to empathic understanding. None of the variables investigated was significantly related to genuineness. Suggestions are made for further research and the improvement of existing selection instruments.     

Comparative Perceptions of Practicum Counselor Behavior

Nineteen counseling interviews were rated by the respective clients, counselors, and supervisors on the Counselor Rating Form; these ratings of perceived counselor expertness, attractiveness, and trustworthiness were compared in a repeated measures analysis of variance. Results indicated that all three sources of perceptions were similar, although counselors rated their own behavior as significantly less expert than their clients. The article discusses the results in terms of their relevance to counselor supervision and training.     

The Coached Client as a Research and Training Resource in Counseling

Coached client methodology can be an important resource in the education of student counselors by simulating a counseling experience with a standard client stimulus before actual counseling is begun. The authors carried out the following procedures for establishing and maintaining standard client consistency: (a) development of a general concept of the content of the client's role; (b) incorporation of specific information about the coached client in a cumulative folder to be used by the counselor; (c) development of specific client statements as essential aspects of the client's role; (d) training the coached client to incorporate all essential statements into his role; (e) assessment of client consistency across interviews with different counselors. Research applications of coached client methodology were discussed as well as its use by schools in the hiring of counselors. Editor Abstract     

Teaching Feminist Counselor Responses to Novice Female Counselors

This article describes an innovative teaching method to teach novice counselors 4 counselor responses based on selected goals of feminist counseling. Using a workshop format and ongoing group supervision, graduate student counselors were taught 4 counselor responses: empowerment, decreasing the power differential between client and counselor, taking a gender role perspective, and placing client issues in a sociocultural context. An evaluation of the teaching approach showed that counselors were able to apply feminist counselor responses in counseling sessions with clients and that these clients reported experiencing these responses.     

Counseling Outcome as a Function of Counselor Nationality for American Expatriate Clients

This study tested the proposition that national similarity between counselor and client results in improved counseling outcome. Using a repeated-measures, quasi-experimental design, eight female counselors (four Turkish, four American) saw 16 volunteer, expatriate female American clients for single, individual counseling sessions. Results indicated no differences on (a) clients’ and counselors’ ratings of working alliance and of progress on goals, or (b) clients’ ratings of utilization intent as a function of counselor nationality. Irrespective of nationality, clients’ ratings of working alliance were higher than their counselors. These results echo a trend suggesting that clients’ preferences for cultural/ethnic similarity dissipate as the research methodology approximates actual counseling sessions. Additionally, local mental health service providers may be a viable resource for expatriate Americans.