News media,social media,and hyperlink networks: An examination of integrated media effects

Research typically focuses on one medium. But in today's digital media environment, people use and are influenced by their experience with multiple systems. Building on media ecology research, we introduce the notion of integrated media effects. We draw on resource dependence and homophily theories to analyze the mechanisms that connect media systems. To test the integrated media effects, we examine the relationships between news media visibility and social media visibility and hyperlinking patterns among 410 nongovernmental organization (NGO) websites in China. NGOs with greater news media visibility and more social media followers receive significantly more hyperlinks. Further, NGOs with a similar number of social media followers prefer to hyperlink to each other. The results suggest that both news media and social media systems are related to the configuration of hyperlink networks, providing support for the integrated media effects described. Implications for the study of hyperlink networks, online behaviors of organizations, and public relations are drawn from the results.     

创新氛围对复杂信息系统创新使用影响的实证研究

在理论文献探讨的基础上,结合企业案例研究,通过调查问卷收集192家企业样本,运用SPSS和LISREL统计软件,基于组织创新氛围视角,对复杂信息系统创新使用的影响因素进行了实证分析。研究结果显示,组织创新氛围的4个变量对两种复杂信息系统创新使用的影响既存在共性,又有差异。研究目的在于为企业培育信息系统创新使用能力提供理论依据。     

RFID systems in libraries: An empirical examination of factors affecting system use and user satisfaction

Library operation and management requires the performance of a number of repetitive, painstaking, labour- and time-intensive activities. Hence, in order to increase efficiency and effectiveness, many libraries are moving towards automation of the majority of their activities. Libraries are deploying Radio Frequency Identification (RFID) technology as a substitute for barcode systems for item identification and tracking, and this ultimately enables the automation of the majority of their processes. It is apparent from the available literature that research on RFID-related issues is largely concentrated on technical, organizational and implementation aspects, and less attention has been paid to understanding the use and user-satisfaction aspects. Therefore, this article aims to understand factors affecting the use of RFID systems and user satisfaction in a library context by empirically testing relevant constructs from DeLone and McLean's IS Success Model. A questionnaire-based survey was employed to collect data from a total of 181 respondents, who were all active users of an RFID-based library system. The findings from this study suggest that factors like system quality, use and user satisfaction positively influence consumer attitudes towards RFID-enabled services. The concluding section outlines salient points and briefly describes the associated limitations of this research, along with suggestions for future research directions.     

An empirical investigation of information sharing behavior on social commerce sites

Social commerce sites (SCSs), a new model of social media, provide fertile ground for customers to communicate their opinions and exchange product- or service- related information. Given the significant opportunities related to the use of social media data for customers’ insight, we explore the factors driving information sharing behavior on SCSs. In this paper, we propose and empirically test a comprehensive theoretical model for customer information sharing behavior through analysis of online survey data as well as network and behavioral usage data of over four months from 1177 customers in a SCS. The research model was empirically validated with the use of both subjective and objective data in a longitudinal setting. Our results show that customer information sharing is influenced by both individual (i.e., reputation and the enjoyment of helping others) and social capital (i.e., out-degrees’ post, in-degrees’ feedback, customer expertise and reciprocity) factors. This study contributes to the existing literature by highlighting the role of directed social network in customer information sharing behavior on SCSs. We believe that the results of our study offer important insights to the IS research and practice.     

Facebook usage and mental health: An empirical study of role of non-directional social comparisons in the UK

The present paper explores the relationship between nature of Facebook usage, non-directional comparisons and depressive syndromes. The extant research on linkage between social media usage and mental health is inconclusive. The paper uses data collected through an online survey of 399 Facebook users in the UK. A Facebook frequency rating scale was developed and validated as a part of the study. The Iowa-Netherlands Comparison Orientation Measure was modified and used to measure social comparison. The depressive syndromes were captured by the modified Center for Epidemiological Studies Depression Scale. The Rank Theory of Depression was used a guiding framework. The data collection had focused on the 20–29 year olds, as justified by the literature.The study found a negative relationship between active Facebook use and non-directional social comparisons. The relationship was reversed in the case of passive usage. There is small but significant causal linkage between increased non-directional social comparisons and depressive symptoms among the users.     

Purchasing behavior in social virtual worlds: An examination of Habbo Hotel

Spending real money on virtual goods and services has become a popular form of online consumer behavior, particularly among teenagers. This study builds on the Unified Theory of Acceptance and Use of Technology (UTAUT) to examine the role of motivation, social influence, measured with perceived network size as well as user interface and facilitating conditions in predicting the intention to engage in purchasing in social virtual worlds. The research model is tested with data from 1045 users of Habbo Hotel, world's most popular virtual world for teenagers. The results underscore the role of perceived network size and motivational factors in explaining in-world purchase decisions. The study shows that virtual purchasing behavior is substantially influenced by the factors driving usage behavior. Hence, virtual purchasing can be understood as a means to enhance the user experience. For virtual world operators, reinforcing the sense of presence of user's social network offers a means to promote virtual purchasing.     

Examining the effect of user satisfaction on system usage and individual performance with business intelligence systems: An empirical study of Taiwan's electronics industry

The advent of new information technology has radically changed the end-user computing environment over the past decade. To enhance their management decision-making capability, many organizations have made significant investments in business intelligence (BI) systems. The realization of business benefits from BI investments depends on supporting effective use of BI systems and satisfying their end user requirements. Even though a lot of attention has been paid to the decision-making benefits of BI systems in practice, there is still a limited amount of empirical research that explores the nature of end-user satisfaction with BI systems. End-user satisfaction and system usage have been recognized by many researchers as critical determinants of the success of information systems (IS). As an increasing number of companies have adopted BI systems, there is a need to understand their impact on an individual end-user's performance. In recent years, researchers have considered assessing individual performance effects from IS use as a key area of concern. Therefore, this study aims to empirically test a framework identifying the relationships between end-user computing satisfaction (EUCS), system usage, and individual performance. Data gathered from 330 end users of BI systems in the Taiwanese electronics industry were used to test the relationships proposed in the framework using the structural equation modeling approach. The results provide strong support for our model. Our results indicate that higher levels of EUCS can lead to increased BI system usage and improved individual performance, and that higher levels of BI system usage will lead to higher levels of individual performance. In addition, this study's findings, consistent with DeLone and McLean's IS success model, confirm that there exists a significant positive relationship between EUCS and system usage. Theoretical and practical implications of the findings are discussed.     

Characterizing the dissemination of misinformation on social media in health emergencies: An empirical study based on COVID-19

The dissemination of misinformation in health emergencies poses serious threats to public health and increases health anxiety. To understand the underlying mechanism of the dissemination of misinformation regarding health emergencies, this study creatively draws on social support theory and text mining. It also explores the roles of different types of misinformation, including health advice and caution misinformation and health help-seeking misinformation, and emotional support in affecting individuals’ misinformation dissemination behavior on social media and whether such relationships are contingent on misinformation ambiguity and richness. The theoretical model is tested using 12,101 textual data about COVID-19 collected from Sina Weibo, a leading social media platform in China. The empirical results show that health caution and advice, help seeking misinformation, and emotional support significantly increase the dissemination of misinformation. Furthermore, when the level of ambiguity and richness regarding misinformation is high, the effect of health caution and advice misinformation is strengthened, whereas the effect of health help-seeking misinformation and emotional support is weakened, indicating both dark and bright misinformation ambiguity and richness. This study contributes to the literature on misinformation dissemination behavior on social media during health emergencies and social support theory and provides implications for practice.     

Determinants of mHealth success: An empirical investigation of the user perspective

Mobile health (mHealth) applications have become an important tool to support public health, especially in times of increased health awareness in the midst of the COVID-19 pandemic. However, there is still uncertainty about what factors determine successful mHealth services from the users’ perspective. Based on the results of a systematic literature review, a qualitative content analysis of available apps and semi-structured user and expert interviews, we derive a structural model with antecedents on user attitudes towards mHealth and user satisfaction with the mHealth application. These variables determine users’ intention to continue using the application and their intention to recommend it to others. For verification, we tested the model with a sample of 249 German mHealth users from the “MyFitnessPal” community using structural equation modelling and found that all derived path relations have significant coefficients.     

知识团队中变革型领导对组织公民行为的影响

本文用实证研究的方法探讨了我国高科技组织的知识工作团队中团队领导者的变革型领导行为对团队成员组织公民行为的影响作用及影响机制。通过对来自四个城市的12家高科技组织的52个知识工作团队的领导者和294名团队成员的调查,研究结果发现:变革型领导行为对团队成员的组织公民行为具有显著的影响作用;关系导向的变革型领导行为对成员的组织公民行为影响作用更为强烈;领导-成员交换在变革型领导和团队成员组织公民行为之间起到部分中介作用。     

A socio-technical approach to knowledge contribution behavior: An empirical investigation of social networking sites users

Online social networking has received increasing attention as a new phenomenon among online users. As Internet users utilize online social networking websites as a useful communication tool to maintain their social networks, this study explorers online social networking websites users’ knowledge sharing in particular. This study investigated the factors which influence knowledge contribution behaviors of social networking website users by sharing through user created contents with one another. By employing a socio-technical approach, this study discussed the roles of social system factors such as ethical culture, social tie, and a sense of belonging in online social network. Additionally, this study examined technical systems factors such as structural assurance of service providers and structural assurance of the Internet. The survey method was utilized in order to empirically test the research model. The research findings and contributions are discussed as well.     

Exploring the influence of excessive social media use at work: A three-dimension usage perspective

Pervasive social media has resulted in technology dependency and excessive usage, which can lead to negative outcomes in organizations. This paper aims to investigate the effects of social media’s different excessive usage patterns on employee job performance and the corresponding underlying mechanism. Specifically, we propose three dimensions of excessive social media use at work (i.e., excessive social, hedonic, and cognitive). These dimensions are related to technology-work conflict and strain, which in turn decrease employee job performance. An empirical study of 305 social media users in organizations reveals that excessive social media use for socialization and entertainment can generate conflict between technology use and work demand, whereas excessive social media use for information-sharing reduces employees’ psychological strain. In addition, technology-work conflict and strain negatively influence job performance. The theoretical and practical implications of this study are also discussed.     

Dark side of enterprise social media usage: A literature review from the conflict-based perspective

Enterprise social media (ESM) is an emerging platform based on Web 2.0 that allows employees to communicate and collaborate. Despite its numerous opportunities and benefits, there is a growing awareness of the “dark side” of the improper use of ESM in organizations. However, the findings in this aspect remain fragmented in prior literature. Our study attempts to address this research gap by capturing the dark side of ESM’s misuse from a conflict-based perspective through a comprehensive literature review of existing literature. We systematically classify different conflicts in ESM’s use, their antecedents, and subsequent negative outcomes and propose specific measures to mitigate them. On these grounds, we develop a holistic conceptual framework to clarify the relationship between these research constructs. Our research indicates that the conflicts in ESM’s use are primarily caused by inappropriate use behavior, prompted by technical characteristics. In addition, we synthesize the negative outcomes of the conflicts with a focus on the individual level from both psychological and behavioral perspectives. Our paper identifies possible opportunities for future research and provides a useful basis to further investigate the dark side of ESM’s misuse. Employees and organizations can also use our conceptual framework to better understand the causes and consequences of conflicts in the use of ESM and develop corresponding measures to mitigate them.     

Social media overload,exhaustion, and use discontinuance: Examining the effects of information overload,system feature overload,and social overload

While users’ discontinuance of use has posed a challenge for social media in recent years, there is a paucity of knowledge on the relationships between different dimensions of overload and how overload adversely affects users’ social media discontinuance behaviors. To address this knowledge gap, this study employed the stressor–strain–outcome (SSO) framework to explain social media discontinuance behaviors from an overload perspective. It also conceptualized social media overload as a multidimensional construct consisting of system feature overload, information overload, and social overload. The proposed research model was empirically validated via 412 valid questionnaire responses collected from Facebook users. Our results indicated that the three types of overload are interconnected through system feature overload. System feature overload, information overload, and social overload engender user exhaustion, which in turn leads to users’ discontinued usage of social media. This study extends current technostress research by demonstrating the value of the SSO perspective in explaining users’ social media discontinuance.     

专利审查行为对技术创新的影响机理及其政策含义研究

 为了缓解越来越严峻的审查压力,各主要专利局近年来频繁对专利系统从审查行为的角度进行改革。本文对专利审查行为影响技术创新的机理从审查质量、审查周期和费用三个维度进行了系统分析,研究认为专利审查的犯错率过高、专利审查的周期过长、专利审查的费用标准过低,对技术创新可能产生阻碍效应。同时,专利审查系统内部存在审查质量与审查周期的相互影响关系,而在专利审查系统外部也存在专利审查行为与技术创新的循环影响关系。为此,本文提出我国专利局在缓解审查积压时,为了在保持审查系统内部平衡的基础上改善专利审查行为与技术创新间循环回路的运行效应,应尽快提高我国专利审查费用的标准和建立快速审查请求制度。     

企业社会责任与竞争力关系的实证分析

摘要：本文以59家医药上市公司2003-2007年的数据为依据,通过实证分析研究了企业社会责任与企业竞争力之间的关系。研究发现：从当期来看,承担社会责任越多的企业,企业竞争力越高;从前期来看,前期企业社会责任表现会增强当期企业竞争力,尤其是近三年的社会责任表现会显著影响企业竞争力;同时,本文对控制变量的研究发现,公司规模越大社会责任表现越好,国有企业社会责任表现显著优于非国有企业,而企业经营年限对企业社会责任表现的影响则不显著。     

[2015年第2期] 在线社交网络用户行为研究现状与展望

社交网络用户行为是用户在对自身需求、社会影响和社交网络技术进行综合评估基 础上做出的使用社交网络服务的意愿, 以及由此引起的各种使用活动的总和, 是在线社交网 络研究的重要内容。 在线社交网络用户行为的研究对揭示在线社交网络结构的演化规律、信 息传播规律以及有效监控网络突发舆情等具有重要的理论意义和实践价值。 文章介绍了在 线社交网络用户行为的研究背景, 着重总结了当前在线社交网络用户行为的主要研究成果。 在线社交网络用户行为的研究目前主要集中于 3 方面： 用户采纳与忠诚、用户个体使用行为 和用户群体互动行为。 用户采纳与忠诚的研究解释了用户为什么使用社交网络, 用户个体使 用行为的研究揭示了用户如何使用社交网络, 用户群体互动行为的研究揭示了用户之间的互 动机理。 最后,展望了在线社交网络用户行为在用户行为一致性、用户间行为的相互影响、监 管政策与用户行为间的相互作用以及专业性社交网络、移动社交网络等方面的研究机会。     

The impact of virtual technologies on knowledge-based processes: An empirical study

This study examines the organizational knowledge creation processes in two highly virtual teams involved in new product development projects in the automotive industry. Using Nonaka's model of knowledge creation, we explore how the virtualization of knowledge-based processes, i.e. the intensive exploitation of information and communication technologies (ICTs), has led to new forms of knowledge creation at both the individual and organizational levels. In contrast to previous studies that identify knowledge codification as the main contribution of ICTs, this study provides detailed micro-level evidence about the ability of virtual technologies to support the transfer and the creation of new knowledge – both explicit and tacit – and offers some implications for scholars and practitioners.     

社会规范对技术接受行为的影响机制研究

人们为什么会接受或拒绝某项信息技术呢?在先前提出的众多预测或解释变量中,社会规范是经常被提及的一类重要影响因素。针对目前相关研究暴露出来的混淆性、片面性、以及实证结论不一等问题,本文基于信息技术应用的特定背景,从界定社会规范的两种不同成分,即强制成分和内化成分入手,阐明了它们对用户外显行为和心理感知的两种影响机制———强制机制和内化机制,所提假设在两个实证调查案例中得到支持。     

Role of intrinsic and extrinsic factors in user social media acceptance within workspace: Assessing unobserved heterogeneity

This study develops and empirically tests a theoretical extension of a technology acceptance model that integrates intrinsic and extrinsic motivators into IT acceptance to predict the adoption of social media within the workspace. The model was tested using cross-sectional data collected from different workplaces in different geographic regions. To detect the homogeneity of users’ behavior, we used a response-based procedure for partial least squares. The model was strongly supported for the global model. Our results revealed the existence of distinct adoption behaviors for different groups within the overall sample. These findings advance theory and contribute to future research on social media adoption.