电子资源、服务的测度和评估研究

随着电子出版、网络出版和图书馆数字化的发展，电子资源逐渐成为图书馆馆藏资源的重要组成部分。电子资源和服务的科学统计和计量将成为图书馆馆藏资源建设不可或缺的组成部分。国外先进的计量指标和标准、研究方法是值得我们借鉴的。确立科学的评估指标和采用综合的统计方法是电子资源评估的关键所在。     

Developing of methodologic tools for planning and managing library services: 3. Standardized inventories of library services

A standardized procedure was developed for eliciting those details of a library's service policies that are important to its users and for recording the data by checking appropriate categories on a form. This inventory procedure covers the entire spectrum of user services and accommodates a wide range of policies. The inventory was originally designed for use by trained interviewers in largescale surveys of academic medical libraries. However, it is also suitable for other kinds of libraries, and the Interview Guide and Checklist can be used for a self-survey by library staff. In addition to survey use, the inventory has a variety of educational, administrative, managerial, and research applications. A method for weighting the categorical inventory data to reflect the relative desirability of different policies makes it possible to calculate scores indicating how a library's policies compare with those of an "optimal" library. An analogous inventory of the services a library provides to other libraries was developed for surveying major backup resources in the medical library system.     

The effects of cd-rom on library services

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The value of Web-based library services at Cedars-Sinai Health System.

Cedars-Sinai Medical Library/Information Center has maintained Web-based services since 1995 on the Cedars-Sinai Health System network. In that time, the librarians have found the provision of Web-based services to be a very worthwhile endeavor. Library users value the services that they access from their desktops because the services save time. They also appreciate being able to access services at their convenience, without restriction by the library's hours of operation. The library values its Web site because it brings increased visibility within the health system, and it enables library staff to expand services when budget restrictions have forced reduced hours of operation. In creating and maintaining the information center Web site, the librarians have learned the following lessons: consider the design carefully; offer what services you can, but weigh the advantages of providing the services against the time required to maintain them; make the content as accessible as possible; promote your Web site; and make friends in other departments, especially information services.     

论馆藏文献的评价

图书馆馆藏文献的评价是文献资源建设的重要组成部分。本文从馆藏数量和质量两方面谈了评价内容，提出要把馆藏文献数量和质量辩证统一起来。探讨了馆藏评价的几种方法，最后设计了把定性和定量结合起来的馆藏评价表。     

创新2.0与图书馆服务

创新2.0是以用户为中心,以社会实践为舞台,以共同创新、开放创新为特点的用户参与的创新.文章对创新2.0的理念进行了阐述,简要介绍了Fab Lab、Living Lab和AIP三种典型的创新2.0模式,提出构建图书馆创新2.0的服务平台体系.     

Agricultural development and library services

This paper summarizes the findings of a survey of the careers of graduates from the M.Sc. in Information Science programme at the School of Information Studies for Africa (SISA), Addis Ababa University, Ethiopia, between 1990/92 and 1994/96. The SISA programme has been recognized as relevant to the Library and Information Science employment and market demands. Career opportunities and market requirements for information scientists in Sub-Saharan Africa are promising within governmental, private and international organizations. Several recommendations have been suggested to enhance the SISA programme. The need for the curricula to reflect and remain responsive to the developments in the “Information Age” has been underscored.     

图书馆复合型参考咨询服务的开展

计算机技术的发展和网络的普及使越来越多的图书馆走进了数字参考咨询服务时代，但图书馆传统的参考咨询服务仍有其发展的空间，如何将二融合起来，即开展复合型参考咨询服务成为图书馆界应重视的问题。本针对复合型参考咨询服务的开展提出了几点建议，以期图书馆界能更好地将传统参考咨询服务和现代参考咨询服务融合起来。     

高校图书馆的馆藏评估

知识经济时代，高校图书馆馆藏包括纸质献，电子献和其它类型献，馆藏建设必须坚持量与质的辩证统一，电子献资源可以根据对比折算法或系数折算法来统计馆藏。本还论证了馆藏评估必须坚持数量评估和质量评估相统一，提出了馆藏评估指标体系的具体数值。     

The institute of Ethiopian studies library and its documentation services

During the last few decades research activities have grown rapidly in Ethiopia. Introduction of higher education and foreign assistance for this purpose have led the Ethiopian Government to set up several research institutes in the country. The Institute of Ethiopian Studies is one of them, set up to enable research activities in various areas of Ethiopian culture as well as to provide a documentation centre for them. Information and documentation are considered to be the infrastructure of research work. The present state of information and documentation services of the Institute is briefly described along with its history, activities and sections. The importance of introducing some new devices, such as compiling bibliographies, cumulative indexes, book lists and starting a newsletter to keep the researchers abreast of new developments at the Institute.     

The institute of Ethiopian studies library and its documentation services

During the last few decades research activities have grown rapidly in Ethiopia. Introduction of higher education and foreign assistance for this purpose have led the Ethiopian Government to set up several research institutes in the country. The Institute of Ethiopian Studies is one of them, set up to enable research activities in various areas of Ethiopian culture as well as to provide a documentation centre for them. Information and documentation are considered to be the infrastructure of research work. The present state of information and documentation services of the Institute is briefly described along with its history, activities and sections. The importance of introducing some new devices, such as compiling bibliographies, cumulative indexes, book lists and starting a newsletter to keep the researchers abreast of new developments at the Institute.     

Outsourced library technical services: The bookseller's perspective

This paper looks at outsourcing library technical services primarily from the perspective of the relationship between outsourcing libraries and their suppliers. It first looks at why businesses outsource and how suppliers gain sufficient advantages to benefit those businesses. The author then extends these concepts to libraries and the booksellers who provide them with these services. Based upon business literature and practical experience, the author outlines some of the potential pitfalls in outsourcing arrangements and what can be done to minimize them. The author concludes with a call to temper enthusiasm for outsourcing in view of the sober realities of doing business in a complex, fast-changing environment.     

图书馆用户满意度测评流程与技术分析

图书馆用户满意度测评是图书馆评价与满意度调查的结合,其可靠性、有效性和实用性直接来源于测评的流程与技术应用。在指标体系上,满意度测评与传统图书馆评价并没有本质区别,只是测评目的、出发点和主体的不同。在实施过程中,图书馆的调查方式、样本抽取有不同于一般满意度测评的特点,问卷设计中的量表设计和问卷形式也直接决定了测评的最后结果分析。     

Measures of library use and user satisfaction with academic library services

Library use and user satisfaction are multidimensional concepts. However, traditional methods of evaluation do not include appropriate global measures of these concepts. Two indices of library use and user satisfaction have been derived from a number of characteristics collected by means of a questionnaire that combined individual variable-scores and expressed them as a final score. One form of index was based on a simple approach producing a weighted sum of individual values scored for all surveyed items. The second form, based on the theory of factor analysis, especially the principal components procedure, highlighted the most important items defining either library use or user satisfaction. Thus, the indices verified the presence of any correlation between user satisfaction and library use and evaluated library activities and services at the libraries of the National University of Rwanda. They could be used to compare various libraries sharing the same baseline characteristics and profiles.