Relational Tensions and Optimal Listening in the Communication Relationships of American and Finnish Legal Professionals

Drawing on relational dialectics, this study examines definitions of optimal listening, the tensions affecting it, cultural differences in both of these and strategies for managing tensions. The participant sample (N?=?101) consists of 76 American attorneys and 25 Finnish judges. The results suggest that differences in national communication cultures and the requirements of professional communication affect the definitions of optimal listening. The American participants perceived this as a people-oriented and the Finns as a fact-oriented activity. Both groups experienced reported tensions between real and ideal listening, autonomy and connection, the public and the private, and also between equality and inequality. Culturally, specific tensions were also reported.     

Toward Developing a Cross-Cultural Metacognition Instrument for Listening in First Language (L1) Contexts: The (Janusik-Keaton) Metacognitive Listening Instrument

This study has three main goals: (1) to test an instrument designed to measure first language metacognitive listening strategies in other cultural contexts, (2) to refine and revise the scale if necessary, and (3) to discern whether the notion that first language listeners use intuitive strategies to make meaning regardless of language is supported. Toward these goals, authors developed the Intercultural Metacognitive Listening Strategies Instrument, which displays evidence of validity in four populations and three distinct cultures: the United States, Germany, and Japan. Ultimately, this study supports the notion that there are intuitive strategies that listeners use to make meaning regardless of language.     

Negotiating Structural Absences: Voices of Indigenous Subalterns of Eastern India

Historically, indigenous people have been struggling with the issues of material and communicative absences and their voices systematically erased from discursive spaces. Critical-cultural frameworks such as the culture-centered approach (CCA) argue that reflexive engagements with subaltern communities by listening to their narratives are instrumental in interrogating structural absences. By mindfully attending to the emerging contextual narratives, this CCA study examines how indigenous villagers of eastern-India negotiate and exert agency with situated structural absences in their day-to-day existence. This research seeks to explore as well as extend our understanding of structural marginalization and its negotiations in the realm of subaltern agency.     

The road to an international career: The “Erasmus effect” on resilience,intercultural interactions and cultural intelligence

This study is part of a framework that views study abroad programs as an opportunity for experiential and transformative learning. Using a mixed-methods approach with a quantitative multi-wave study, this research examined the relationship between cultural intelligence and the internationalism career anchor – the individual predisposition and desire for international mobility for work. This study considers the role of resilience and intercultural interactions as predictors of cultural intelligence. In addition, we examined the transformative learning process by relating the development of cultural intelligence to specific critical incidents or critical experiences in intercultural interactions that can be considered triggers of the learning process. A sample of 170 outgoing Italian Erasmus students completed a self-report questionnaire prior to departure and another upon return home. The study also included a control group (n = 52) consisting of students from the same university who had not participated in the Erasmus program. The results revealed the positive value of the Erasmus experience, particularly in terms of strengthening the internationalism career anchor, cognitive cultural intelligence and resilience. The results also showed that students’ pre-departure resilience and intercultural interactions with other international students from different countries can explain higher levels of cultural intelligence and the desire to work abroad or take on global work assignments. No significant change across time was found for the same variables in the control group. In addition, the critical experiences reported by students highlighted a strong cognitive and motivational component associated with the Erasmus program. Some practical implications for higher education are discussed.     

Social support and cultural distance: Sojourners’ experience in China

Previous research has pinpointed that social support from host, co-national, and other international friends plays a pivotal role in successful adaptation to a new culture, yet research on this topic pertaining to China is inadequate. As such, using a cross-sectional sample of sojourners (N = 199) in major Chinese cities, the current study examines the relationship between sojourners’ self-reports of social support from the three sources and two psychological adaptation variables (i.e., anxiety and well-being) as well as the moderating effect of objective cultural distance. Regression analysis indicates that perceptions of host and international support are significant negative predictors of anxiety and positive predictors of psychological well-being. In addition, cultural distance moderated these predictive associations: host support and international support had a stronger negative association with anxiety and host support had a stronger positive association with well-being for participants whose cultural distance to China was lower compared to those whose cultural distance was higher. This study enhances our understanding of the dynamic interplay between social support and cultural distance in cross-cultural adaptation research within a Chinese cultural context.     

The mediating effect of sociocultural adaptation and cultural intelligence on citizens and migrants: Impact on perceptions of country images

Reports indicate that international migration patterns will continue to grow between 50 and 60 million per decade. Consequently, people’s perceptions of a country’s image will evolve. Country image is an important phenomenon affecting organizations and people’s decisions to travel, invest, study, migrate, and many more. Hence, this study aims to examine the influence of global and local identity on citizens’ and migrants’ perceptions of their countries’ images. In addition, the paper investigates the mediating effect of lower sociocultural adaptation and cultural intelligence on a country’s image. Our sample is drawn from Indonesians and Australians who completed survey questionnaires in the two countries. The sample comprises citizens and migrants (n = 1188) from Australia and Indonesia. The results show local and global identity differences in how individuals perceive other countries. For Indonesians, local identity makes people perceive Australia more positively. In contrast, for Australians, global identity makes people perceive Indonesia more negatively. Furthermore, the results indicate the importance of cultural intelligence over sociocultural adaptation. This paper will make several theoretical and managerial contributions. First, the paper contributes to cultural and identity literature. Individuals’ perceptions of a country are influenced by their identity and values. Second, this study shows the importance of sociocultural adaptation and cultural intelligence. Mere identity (global or local) is insufficient to justify the relationship between identity and perception of a country.     

Person perception in cross-cultural settings: A review of cross-cultural and related cognitive literature

The purpose of this paper is to review cross-cultural studies and other relevant cognitive literature concerning person perception in a cross-cultural setting. A summary is made of the major findings and hypotheses are suggested which would significantly increase our understanding of this very underresearched field. The authors determine that cross-cultural research in those areas reviewed suffers from lack of unity as a result of little common theory-driven research. Finally, potentially contributive cognitive theories and concepts are briefly mentioned that might improve research paradigms and provide a more unified approach to cross-cultural person perception research.     

Addressing the effect of concern with COVID-19 threat on prejudice towards immigrants: The sequential mediating role of need for cognitive closure and desire for cultural tightness

The link between threat and anti-immigrant prejudice is well-established. Relatedly, recent research has also shown that situational threats (such as concern with COVID-19 threat) increase anti-immigrant prejudice through the mediating role of desire for cultural tightness. This study aims to further our understanding of the psychological processes underlying the relation between concern with COVID-19 threat and increased negative attitudes towards immigrants by considering the mediational role of an individual epistemic motivation (i.e., the need for cognitive closure). A study was conducted on a large sample of Italian respondents covering all the Italian regions. Findings revealed that high concern with COVID-19 threat led to increased negative attitudes towards immigrants through the sequential mediating role of higher need for cognitive closure, leading in turn to higher desire for cultural tightness. Implications of these findings for a timely contextualized study of anti-immigrant prejudice will be highlighted.     

A Longitudinal Examination of Validity and Temporal Stability of Organizational Dissent Measurement in France

ABSTRACT

This study examines the extent to which the Organizational Dissent Scale (ODS) maintains validity and temporal stability over time in a French sample. A longitudinal panel study was conducted. The results do not support that the ODS maintains validity nor temporal stability over time. These results are not indicative of problems with the original measure; it could be that conceptually dissent is a different process with different understandings in French culture. Cultural differences may render measures unusable between cultural groups.     

Community Consultation in Developing Museum Projects: A Case Study Using the Repertory Grid Technique

Good community consultation is a powerful tool in developing new museum projects and exhibitions, facilitating a more effective delivery of service to a diverse public. Existing techniques for both user and community consultation are limited with front end evaluation particularly undeveloped in the sector, often providing no meaningful base by which to compare project outcomes. Tension exists between government, which values quantitative data, and researchers who argue qualitative methods are more appropriate for evaluating community projects. This article reports a pilot study using the repertory grid technique to examine a ‘socially excluded’, ethnically diverse local community's perceptions, expectations and previous experiences of similar projects, to provide a benchmark against which to compare outcomes. This research formed part of the front end evaluation for a New Deal for Community's Project run by Sheffield Galleries and Museums Trust. The repertory grid technique was developed in psychological studies as a means of understanding respondents' own world views, and is particularly helpful in working with people with poor language skills. Although this study only used the technique qualitatively, it can be used to combine both quantitative and qualitative data, providing more robust data for evidence-based policy decisions. Using the repertory grid technique, respondents were able to list both perceived and practical barriers to participation in projects. The technique also enabled them to articulate what would motivate them to become involved in future projects. The repertory grid technique has significant potential for use in community consultation and project evaluation as a means of understanding local residents' perceptions and its visual representation means that its findings can be easily understood by participants, policy-makers and practitioners.     

Life satisfaction in relation to attitudes towards immigrants among Europeans by generational cohorts

Immigration is a process that affects both the immigrants and the native population. The aim of this present study was to analyse negative attitudes of resident populations towards immigration (ATIs) and the influence of these attitudes on life satisfaction. The main contribution of the work is that it considers the perspectives of 3 generational cohorts. The study sample consisted of 44,721 individuals living in Europe, taken from the European Social Surveys of 2002 and 2014. To model binary dependent variables, we performed logistic regressions. The estimated coefficients are reported in terms of elasticities. Results suggest that Baby Boomers have more hostile ATIs and are less satisfied with their lives compared to Generation X and Generation Y. Income influences ATIs, and life satisfaction. Education only plays a significant role in ATIs. There is no robust empirical evidence of endogeneity: it can be assumed that ATIs represent explanatory factors vis-à-vis life satisfaction. Generation Y seems to be the most open-minded regarding immigration, and rejection of immigrants from poor countries has the strongest negative effect on their life satisfaction. This research, focused on socioeconomic factors that influence ATIs, might help policy-makers to develop sustainable immigration policies that improve the attitudes and well-being of local populations.     

Clarifying the link between acculturation experiences and parent–child relationships among families in cultural transition: The promise of contemporary critiques of acculturation psychology

The field of acculturation psychology has been the focus of recent critique, calling into question current conceptualizations of acculturation experiences among families in cultural transition. This paper will consider how these critiques can inform theory and research that aims to clarify the link between the process of acculturation and the quality of parent–child relationships among families in cultural transition. For example, while the concepts of process and change are central to psychological approaches to understanding acculturation, this has not always been successfully reflected in choice of research methodology. Further, some theorists highlight the problem of conflating culture and national identity and of homogenizing culture into a few essentialize traits, psychological characteristics or sets of discourses. This paper will outline how a focus on the dynamic and complex process of acculturation opposes ideas of acculturative experiences as acontextual, ahistorical, and independent with some teleological endpoint. It is suggested that acculturation experiences should be reconceptualized as a dialogic, relationally constituted, and continually negotiated (unfinalizable) process. Finally, it is suggested that narrative and qualitative methodologies represent an especially useful way to highlight the fluctuations in acculturative experiences within a family context, and might offer greater promise in clarifying the link between acculturation experiences and the quality of parent–child relationships among families in cultural transition.     

Training in culture: the case of aikido education and meaning-making outcomes in Japan and the United States

This study investigated whether a relationship existed between instructional style and points of emphasis in the training context of the martial art aikido and the perceptions which practitioners of aikido generated for aikido-related concepts. The findings were gathered within and compared across aikido training settings in two cultures — Japan and the United States. Analysis of the quantitative and qualitative data gathered for this investigation revealed several potent differences between the manner in which Japanese and American aikido practitioners represented their understandings of aikido-related concepts. Differences in the manner in which aikido practitioners in Japan and the United States represented their understandings of aikido reflected the teaching emphasis observed in the respective cultures. It was concluded that aikido instructors represented the values of their own culture in the context of aikido training, and thus served as important mediating forces influencing the meaning which practitioners generated for aikido. An additional finding revealed that in neither culture were participants able to accurately represent how practitioners in the “other” culture structured their understandings of aikido. It was reasoned that both cultural groups generated faulty perceptions of how the “other” group understood aikido because they utilized a similar pattern of projection, using their own meanings of aikido to represent the understandings of practitioners in the “other” cultural group.     

Cultural Dis/Continuity in African-American and Ghanaian Mothers’ Voices and Identities

With Cultural Continuity Theory as a framework, this study used quantitative (N?=?204) and qualitative (N?=?63) methods to explore how Ghanaian and African-American mothers communicate their motherhood perceptions and identities. Survey, interview, and focus group data obtained from this investigation suggest cultural discontinuity in the rhetoric the participants use to describe their motherhood experiences and identities. Though this multi-method study is meaningful in that it provides a space for the underrepresented voices of African-American and Ghanaian mothers to be heard, it challenges previously held notions of continuity within African-American and African societies. Based on the findings, this study also considers implications relative to the similarities and differences in African-American and Ghanaian motherhood philosophies, and it offers recommendations for future research.     

International volunteers’ perceptions of intercultural competence

Although international volunteer sending organizations vary greatly, nearly all claim that volunteering will increase intercultural competence. Various theories of intercultural learning suggest, however, that cultural contact will only improve a volunteer's intercultural competence under certain conditions. The study collects self-reported responses from 291 volunteers who served in one of two service models that differ on multiple characteristics. This study isolates four key characteristics and employs a moderated multiple regression to test how these variations affect volunteers’ perceptions of intercultural competence. Findings suggest that that service duration, cultural immersion, guided reflection, and contact reciprocity are all positively associated with intercultural competence. In addition, guided reflection appears to moderate the relationship between duration and intercultural competence. This study responds to the need for research on the effects of international volunteering across institutional models.     

Psychological and socio-cultural adaptation of Syrian refugees in Turkey

We studied the psychological and socio-cultural adaptation processes of Syrian refugees in Turkey using semi-structured, face-to-face, in-depth interviews among 15 participants. The study explored the themes and issues emerging in the psychological and socio-cultural adaptation processes such as life-satisfaction, contact with the host community and future plans of Syrian adults. Berry’s acculturation model (1997) is used to form the theoretical basis of this research. Our findings revealed that psychological and socio-cultural adaptation of Syrian refugees are strongly influenced by economic concerns, pre-migration expectations, religion and perceptions of Turkish natives’ expectations/ attitudes towards Syrians. From the perspective of the informants, economic concerns and uncertainty regarding duration of stay have a negative impact on refugees’ acculturation, leading to delayed psychological and socio-cultural adaptation. Positive perceptions of Turkish natives’ expectations/ attitudes towards Syrians are perceived to increase motivation to seek social support, which promotes well-being and life satisfaction in Turkey. Yet, negative perceptions such as prejudice and discrimination, may pose a risk for psychological health and low socio-cultural adaptation. One major finding of the paper is the two-fold impact of religion on Syrian refugees: Religion can be considered a binding/ equalizing function subsuming refugee and native groups under a superordinate identity. Nonetheless, it also appears to generate social distance when perceived as a threat to the secular national identity. The findings of this research can be used to minimize factors that undermine favorable acculturation outcomes and promote factors that facilitate high levels of psychological and socio-cultural adaptation.     

Strategic solidarity: Japanese imaginings of Blacks and race in popular media

By the twentieth century, Black intellectuals envisioned Japan as a beacon of their own possibilities. Japanese perceptions of this bond are typically implicitly assumed in most research on the subject. In this essay we argue that Japan saw Black America as a symbol of strategic not substantive solidarity. With its entrance onto the international scene in the nineteenth century, Japan encountered an international racial hierarchy, and struggled in formulating an emergent self-identity that would allow it to rationalize its rightful place alongside White Western powers. On the eve of the Second World War, Japan's national/racial identity is a complex set of influences: a merging of its own indigenous perceptions of race, an importation of outside racial ideology, and contextual needs linked to still trying to insert itself as an equal to Western powers.     

College Students’ Perspectives in Sexually Transmitted Infections (STIs) in Malaysia,Singapore, England,and the US: Formative Evaluation Insights and Implications

The purpose of this study was to elicit college students’ knowledge and perceptions about sexually transmitted infections (STIs), attitudes and practices regarding condom use, and information about what educational and prevention materials that they think would be most effective for their peers. As part of a larger study, data was collected using focus groups and questionnaires. While American and Malaysian college students in the US participated in the focus groups, the open-ended questionnaire was emailed to college students recruited in Malaysia, Singapore, and England. Participatory communication was used as the theoretical framework to generate information and message concepts necessary for the design of effective health education and promotion materials. This study revealed that college students, regardless of nationality, should be informed and educated of the STIs problem on a gradual basis through various means and communication channels.     

Theoretical framework for evaluation of cross-cultural training effectiveness

The first part of this paper presents a theoretical framework which includes the independent and dependent variables that should be considered in studies designed to evaluate the effectiveness of cross-cultural training. Six kinds of training—general or specific, affective, cognitive or behavioral—plus self-insight training are considered. In addition, the quantity and timing of the training, and attributes of trainers and trainees are considered. The second part considers strategies for the evaluation of the effects of these independent variables. Controversies in evaluation research are reviewed to find out what can be learned from past experience that might be applicable to cross-cultural training. This review shows a trend toward the broadening of evaluation research, using many more dependent variables, with measurements obtained from many kinds of people. New methodologies that permit the incorporation of diverse points of view and a broad analysis of the effects of the training program are examined. Questions are also raised concerning who should have the information acquired during an evaluation study. Finally, the paper examines ethical problems that cannot be ignored by those evaluating cross-cultural training.