Entering the European Information Society: Four Rural Development Projects

This article compares four European information and communication technologies (ICT) development projects spawned by national and EU initiatives to create the “European information society.” These projects, which sought to support learning and better use of ICT, were all the result of opportunities opened up by political initiatives. The analysis indicates that the main problems that afflict these projects stem from varied expectations and interests of the major actors. These problems can be mitigated considerably if a feeling of ownership is generated among the participants. This sense of belonging, however, is difficult to foster in a “top-down” project. Hence there is a need for a better balance between the “top-down” and “bottom-up” influences in the development of such projects.     

Interactivity-as-Product and Interactivity-as-Process

This article attempts to clarify the murky conceptual water of “interactivity,” arguing that the term refers to two distinct phenomena: interactivity between people and interactivity between people and computers or networks. The former orients research on the process of interactivity. The latter orients research on the product of interactivity. That two distinct phenomena have been labeled with the same term causes problems when one wants to move from theorizing about interactivity in the abstract to investigating what effects interactivity has and then to operationalizing measurement terms. Studying interactivity-as-process entails a research focus on human interaction. Studying interactivity-as-product entails a research focus on user interactions with technology. In wading into the murky waters of what interactivity is, we must not lose sight of why it matters. In research focused on the opportunities and constraints for citizen participation in the political process afforded by communication technology, for example, interactivity is a variable of importance.     

Searching for the Great Chain of Being Using Google Print

Luciano Floridi coined the term “ideometry” in 1995, as a new approach for analyzing large corpora of text and finding hidden patterns. However, the technology for implementing this approach was lacking until now. With the arrival of Google Print, we now have a large-scale online library for research. On another front, Lovejoy argued in 1933 that ideas evolve from each other in a “Chain of Being” and that there is a small number of “unit ideas” that compose all great ideas through history. Since then there has been much debate about the pros and cons of this theory. Ideometry, using Google Print, may provide clarifying insights.     

Is Korea a Strong Internet Nation?

The spectacular growth of the Internet in Korea has propelled her to the very top of the international rankings based on technology peneration statistics. The resulting international attention and national pride have fostered the notion of “Korea—a strong Internet nation.” The ready embrace of this idea by officials and the public at large has made a critical evaluation almost an anathema. This article reviews the published critiques, which have been rare and scattered, and opens up the “what next” question for an unbounded discussion.     

A “Grand Challenge”: Measuring Information Societies

Even though there has been a proliferation of e-society measures in recent years, analyses of the metrics of the “information society” are still far from responsive to the needs of many stakeholders and continue to suffer from a number of serious limitations. Issues in eight critical areas are briefly presented. They include: definition of the universe to be measured; definition of the objects and phenomena to include in the universe; need to establish measurements based upon solid theories; units of measurements; data sources and collection; methods of analysis and construction of indicators; target audiences; and purpose and utilization of measurements. An organized collective effort, which could provide the impetus for the development of a coherent academic field of study, is called for to address this “grand challenge.”     

Who Wants to Be a Discipline?

In contemporary times, two primary motivations have driven academics to attempt to form new intellectual disciplines. The first motivation is intrinsic to the subject matter at issue: Either old disciplinary questions need to be examined in new ways (as in the creation of sociolinguistics out of linguistics and sociology) or the field itself is novel (for example, computer science). The second motivation is more political: Unlike “areas of inquiry,” “fields of study,” or “tools of research,” new disciplines (e.g., cognitive science) often command significant academic real estate and sizable budgets. This essay considers several case studies in which potential academic disciplines have emerged—or failed to do so. The author suggests that in their attempts to determine what formal status they wish their research to hold, Internet scholars must carefully differentiate between the nature of their intellectual enterprise and legitimate professional desire for academic turf.     

Beyond Access: Psychosocial Barriers to Computer Literacy

Research consistently indicates that Latinos and African-Americans are less likely to own and use computers than either Caucasians or Asians. While conventional wisdom holds that high computer costs and lack of access are the primary reasons for this discrepancy, my ethnographic research with 100 low-income adults reveals three non-cost-related psychosocial obstacles that significantly undermine motivation for acquiring computer skills: “relevance,” “fear,” and “self-concept.” My research thus suggests that a more complex relationship exists between ethnicity, identity, and attitudes associated with computers than previously examined; this relationship may better explain why some people are choosing not to use computers at this time. My research also indicates that while community technology centers (CTCs) play an important role in helping adults overcome their resistances and achieve computer literacy, they are presently an underutilized resource—less than 5% of San Diegans use them to meet their computing needs. Hence, my research also questions why more residents do not avail themselves of these community resources. I conclude that efforts to increase computer literacy in underserved communities must go beyond physical access and connectivity and consider the role of cultural factors.     

ICT Research, the New Economy, and the Evolving Discipline of Economics: Back to the Future?

Economics-related ICT research has moved from the fringes of the discipline to penetrate all of its branches. It is, therefore, not a separate economics subdiscipline. It is also unlikely to become part of an “ICT or Internet research” proto-discipline. Instead, it should be seen as only one part of a bigger agenda toward a proper “information and knowledge economics” and possibly a future proto-discipline of a “unified theory of information and knowledge” or a meta-discipline of information sciences.     

Where Information Society and Community Voice Intersect

Information and communication technology (ICT) development initiatives have begun to acknowledge the power and importance of cultural and community-focused belief systems. Yet the vast majority of such initiatives tend to preidentify developmental goals that communities hold. Paulo Freire's writings have influenced development initiatives by introducing the possibility of working with communities to orient projects. While these “participatory” initiatives have involved soliciting community feedback relative to a research project whose goals were formulated in the university or development institution, they do not go far enough to harness actual visions held by communities. It is important to conceptualize a model and methodology of engaging communities to develop and articulate their own goals of information access and ultimately, an indigenous approach toward cultural, political, and economic aspects of development. This approach holds promise to sustain communities within a return on the investment and efforts of the researcher or institution. This article closes by describing a current initiative in Southern India that reflects the described methodology.     

IBM's Chess Players: On AI and Its Supplements

This article investigates the ways in which the reporting of technological developments in artificial intelligence (AI) can serve as occasions in which Occidental modernity's cultural antinomies are played out. It takes as its reference point the two chess tournaments (in 1996 and 1997) between the then world champion Gary Kasparov and the IBM dedicated chess computers Deep Blue and Deeper Blue and shows how these games of chess came to be seen as an arena where fundamental issues pertaining to human identity were contested. The article considers the dominant framing of these encounters in terms of a conflict between two opposed categories—“human” and “machine”—and argues the essential role of human agency, the human supplement, in the performances of machine intelligence.     

Conceptualizing and Measuring the Social Uses of the Internet: The Case of Personal Web Sites

The researchers working on information society measures have recently started to consider how people use the Internet not only as a tool but also as a platform for social relations. As the ultimate objective of information society measures is to provide reliable guidelines for social policy, finding criteria for separating “positive” uses of Internet from “negative” ones is an important task. This article employs the concepts of communicative and strategic action as defined by Habermas for that purpose. A general conceptual typology of three communicative and three strategic social uses of Internet is offered, which can be applied to measure uses of any of the Internet's interactive services. A specific empirical application to social uses of personal web sites demonstrates that the deduced measurement instruments achieve satisfying levels of validity and reliability.     

On the Margins of the "Information Society": A Comparative Study of Mediation

While much has been written about marginalization as a structural phenomenon, there is little understanding of how the dynamics of marginalization unfold at the micro level in urban contexts. We seek to understand these micro-level marginalization processes via a comparative study of Bangalore, India, and Ronneby, Sweden. Our analysis highlights the important role that “mediators” such as governmental agencies, nongovernmental organizations (NGOs), and international agencies play in ensuring the success of initiatives launched by national governments and international agencies for drawing disadvantaged groups into the information society.     

Weak Ties in Networked Communities

Communities with high levels of social capital are likely to have a higher quality of life than communities with low social capital. This is due to the greater ability of such communities to organize and mobilize effectively for collective action because they have high levels of social trust, dense social networks, and well-established norms of mutuality (the major features of social capital). Communities with “bridging” social capital (weak ties across groups) as well as “bonding” social capital (strong ties within groups) are the most effective in organizing for collective action. People who belong to multiple groups act as bridging ties. When people with bridging ties use communication media, such as the Internet, they enhance their capability to educate community members and to organize, as needed, for collective action. This article summarizes evidence from stratified household survey data in Blacksburg, VA, showing that people with weak (bridging) ties across groups have higher levels of community involvement, civic interest, and collective efficacy than people without bridging ties among groups. Moreover, heavy Internet users with bridging ties have higher social engagement, use the Internet for social purposes, and have been attending more local meetings and events since going online than heavy Internet users with no bridging ties. These findings may suggest that the Internet—in the hands of bridging individuals-is a tool for enhancing social relations and information exchange, and for increasing face-to-face interaction, all of which help to build both bonding and bridging social capital in communities.     

Internet Indiscipline: Two Approaches to Making a Field

This essay outlines two approaches to Internet research as an area of scholarship, the disciplined and the “indisciplined.” The former approach involves departments and curricula and is more stable in the long term but the chances of success are low. The latter approach is more flexible, emphasizing interaction between scholars and innovation without classics and constraints.     

Computer-Supported Argument Maps as a Policy Memory

This article investigates to what extent computer-supported argument visualization can be designed to encourage debate and deliberation by citizens on public issues. Such argument maps use icons and arrows to represent the structure of a series of related viewpoints, reducing the amount of text necessary to convey the ideas, thereby clarifying the issue under consideration. Argument maps have the potential to provide a readily accessible medium by which citizens can follow and join in public debates on policy issues. In this article we describe our approach and the type of maps we have chosen to use and then demonstrate the potential of a collection of maps to form a “policy memory” to support policy development. Our case study is the development of the “smoking in public places” policy in the Scottish Parliament. Our overall aim is to engage citizens in democratic decision making, leading to better policymaking and a more engaged citizenry.     

Making a Community Network Sustainable: The Future of the Wired High Rise

Much time and money has been committed by governments, private business, and the third sector over the last 5 years in establishing opportunities for underserved populations to gain access to new forms of information and communication technologies, in an effort to overcome the so-called “digital divide.” This article traces the efforts that have been made to establish a networked community at a single high-rise public housing estate in inner Melbourne, Australia, and considers some of the potential opportunities for and barriers to ensuring the continuity of the network, which is large, complex, costly, and potentially fragile, into the future.     

The Changing World of Home Technology: A Microsoft Case Study

We have entered the “digital decade,” when advances in technology will become deeply woven into home life. But how will technology evolve from an experience that is technologically challenging to an experience that is intuitive and fun? This article reviews new technologies and related possibilities that Microsoft is envisioning in the context of home life. As a specific example of the impact of home technology, we review lessons learned from the adoption and integration of a home Internet device from a user experience perspective. Looking ahead to the next decade, we then take a look at Microsoft's vision for the home of the future, examining new directions.     

Which Lessons Are Learned? Best Practices and World Bank Rural Telecommunications Policy

The World Bank has been the largest multilateral source of rural telecommunications financing in developing countries since the mid-1960s. This article analyzes World Bank-sponsored studies of rural telecommunications initiatives in Chile, Peru, Indonesia, Bangladesh, and Malaysia to identify which lessons the bank draws from them and recommends for other countries. The World Bank's preference for a “best practice” approach in its research leads it to attribute successes and failures to a narrow scope of factors that tend to agree with its economic policy priorities. Instead, rural telecommunications practices should be analyzed within their broader socio-institutional and cultural contexts in order to enable cross-situational applications, and a broad array of stakeholders should be involved in shaping the lessons learned.     

Knowledge codification and the geography of innovation: the case of Brescia mechanical cluster

The paper re-examines the twin concepts of knowledge “tacitness” and “codification”, which both the literature on (broadly defined) industrial districts, and some recent econometric literature on “localized knowledge spillovers” have possibly mis-handled. Even within specialized local small and medium enterprises (SMEs) clusters, knowledge may be highly codified and firm-specific. The case study on Brescia mechanical firms shows that knowledge, rather than flowing freely within the cluster boundaries, circulates within a few smaller “epistemic communities”, each centered around the mechanical engineers of individual machine producers, and spanning to a selected number of suppliers’ and customers’ technicians. Physical distance among members of each community vary a lot, but even local messages may be highly codified.     

Technology and Academic Virtue: Student Plagiarism Through the Looking Glass

Plagiarism is the misuse of and failure to acknowledge source materials. This paper questions common responses to the apparent increase in plagiarism by students. Internet plagiarism occurs in a context – using the Internet as an information tool – where the relevant norms are far from obvious and models of virtue are difficult to identify and perhaps impossible to find. Ethical responses to the pervasiveness of Internet-enhanced plagiarism require a reorientation of perspective on both plagiarism and the Internet as a knowledge tool. Technological strategies to “catch the cheats” send a “don’t get caught” message to students and direct the limited resources of academic institutions to a battle that cannot be won. More importantly, it is not the right battleground. Rather than characterising Internet-enabled plagiarism as a problem generated and solvable by emerging technologies, we argue that there is a more urgent need to build the background conditions that enable and sustain ethical relationships and academic virtues: to nurture an intellectual community.