Candidates’ use of informal communication on social media reduces credibility and support: Examining the consequences of expectancy violations

ABSTRACT

This experiment (N= 476) investigates how individuals evaluate political candidates who use informal communication on social media. We use expectancy violations theory (EVT) to predict that informal communication will lead to negative evaluations. Our results suggest that politicians’ use of informal communication on social media leads to expectancy violation, which decreases perceived credibility and lessens intention to support a candidate. This effect was not moderated by sex (male versus female) or age (young versus old) of the candidate, nor of participants being the same sex as the candidate. These findings suggest that political figures should use informal communication on social media with caution.     

Precursors to probation and parole agent intent to send informational,emotional, and esteem social support messages to female clients

Supervising agents serve as sources of social support for over one million women in the US on probation and parole who strive to avoid recidivism. Little is known about the supportive messages agents intend to provide their female clients or their precursors. The optimal matching model of social support is used in an investigation of the precursors to agents’ intent to send different types of social support messages to the women they supervise. Results indicated that supervising agents intended to provide informational support in the form of suggestions or advice, esteem support in the form of compliments, and emotional support in the form of encouragement to the women. Both agent communication pattern and offender level variables were precursors to the intent to send informational support messages, but only agent communication pattern variables predicted the intent to send emotional support messages.     

Distinguishing technologies for social interaction: The perceived social affordances of communication channels scale

The concept of affordances in communication technology research has proven to be heuristically provocative, yet perceived affordances are rarely measured. After extracting commonly cited social affordances from the literature, we developed a measure to assess participants’ perceptions of these affordances. The scale was tested across eight communication channels in two studies (face-to-face; texting; phone; email; posts on social networking sites, specifically Facebook; instant messaging; Skype videoconferencing; and mobile app Snapchat). A factor structure was developed in Study 1 and confirmed in Study 2. The resultant Perceived Social Affordances of Communication Channels Scale includes 41 items measuring 10 communicative affordances: accessibility, bandwidth, social presence, privacy, network association, personalization, persistence, editability, conversation control, and anonymity. Potential methodological and theoretical applications are discussed.     

Moderating effects of collectivism on customized communication: a test with tailored and targeted messages

A growing body of research has shown that customized messages have certain advantages over non-customized ones such as being more memorable and more persuasive. However, most prior studies tested customization effects with American participants only. It remains a mystery in the literature how people from other cultures may process customized messages. The current article examined the effects of two types of customized information, tailored and targeted, through two studies. Thirty Chinese working professionals and students in the US participated in study 1 and 56 Asian students in Hong Kong participated in study 2. In both studies, participants' tendencies toward collectivistic and individualistic cultures were measured. It was found that more collectivism-oriented participants generated higher recall and more favorable attitudes toward targeted messages, whereas less collectivism-oriented participants generated higher recall and more favorable attitudes toward tailored messages.     

Cultivating communities of care: A qualitative investigation of the communication of support among incarcerated women

In 2014, a female-only detention and re-entry facility was restructured to implement new rehabilitative philosophies rooted in strategies to prepare incarcerated women for successful transition into society. A specialized housing unit called incentive-based housing (IBH) was created within this facility to promote an environment of accountability and responsibility. Here, women are expected to be proactive in seeking and achieving successes through programming, all while offering support to one another. In this study, participant observations and interviews were used to understand how 12 incarcerated women living in IBH communicate support. This qualitative study revealed three forms of support being communicated: (a) accountability, (b) validation, and (c) compassion. This study also revealed forms of communication that complicate support, including (a) drama and (b) rivalry. Communication of support is important to consider as we devise new approaches to rehabilitation within America’s criminal justice system.     

Supportive communication from bystanders of cyberbullying: indirect effects and interactions between source and message characteristics

Cyberbullying is an increasingly common experience that produces psychosocial consequences for targets. Interventions encouraging bystanders to support targets of cyberbullying are limited by a lack of focus on what to communicate. This study considers supportive messages that emphasize emotional comfort, attributions of responsibility, and beliefs that people can change as relevant to this context, and it examines how perceptions of messages differ based on whether support providers have or lack experience with cyberbullying. We extend research on the indirect effects model of supportive communication by randomly assigning participants (N?=?304), who self-identify as targets of cyberbullying, to message and source conditions and assessing their perceptions of messages, providers, and outcomes. Impressions of messages mediate their influence on outcomes, and the experiential similarity of support providers moderates these effects. Certain messages, notably those contending that bullies can change, are less effective when delivered by sources who lack experience with bullying.     

Effectiveness of health messages to change women's thin-ideal and unhealthy weight control intentions: Connecting social norms and social networks approaches

The thin-ideal is becoming increasingly dominant among women in Eastern Asian countries such as China and South Korea. The internalization of the thin-ideal leads to body image disturbance and unhealthy weight-control behaviors. Based on the social networks and social norms approaches, this study tests the effectiveness of normative messages in reducing women's internationalization of the thin-ideal and weight-control intentions through an experiment among female college students in China. It investigates how the following three factors: content of normative message (psychoeducational or feminist), source of the message (strong ties or weak ties), and characteristics of the recipients (self-weight evaluations) influence women's body image and weight-control intentions. Results of this study suggest that normative messages with a psychoeducational approach delivered through strong ties are more effective in decreasing women's internalization of the thin-ideal than the same message delivered through weak ties. In contrast, normative messages with a feminist approach delivered through weak ties are more effective in reducing women's internalization of the thin-ideal and unhealthy weight-control intentions than the same messages delivered through strong ties. There is an interaction effect between message content and recipients' self-weight evaluation. The theoretical and practical implications of this study are discussed.     

安徽省高校学报编辑职业倦怠、社会支持和心理健康的相关性研究

为了了解安徽省高校学报编辑职业倦怠、社会支持和心理健康的特点,探讨职业倦怠、社会支持对心理健康因子的预测作用,采用社会支持量表、职业倦怠量表和90项症状量表对安徽省高校学报编辑职业倦怠、社会支持和心理健康进行问卷调查.结果显示,社会支持和职业倦怠各因子都不同程度影响编辑人员的心理健康水平,增加社会支持,减少职业倦怠可提高编辑人员的心理健康水平.     

The effect of issue obtrusiveness,issue congruence,and response strategies on the acceptance of crisis communication messages

Based on issue ownership theory, this study identifies the effects of issue obtrusiveness, issue congruence, and crisis response strategies on the level of acceptance of crisis communication messages employing 2 × 2 × 3 (issue obtrusiveness × issue congruence × response strategies: scapegoat, justification, reminder) experimental research. Two large Korean business groups (Hyundai and SK) were selected. There was a main effect in crisis response strategies and a three-way interaction effect. A crisis communication message was effective when a corporation owns congruent and unobtrusive issues. Implications for public relations research and practices were discussed.     

提升学报内容在微信平台上传播质量的路径

以“有效传播”理论为基础,对最新入选北大中文核心期刊“综合性科学技术”类的110个学报的所有微信平台进行实证分析,旨在考察高校学报在微信平台的内容传播困境和成因,并提出解决策略.认为建立新媒体内容产品的整体概念、形成高参与度的社会化互动反馈渠道、实现以信息聚合为基础的定制阅读模式、加强编辑策划和整合能力,是提高学报内容传播质量的重要途径.     

Testing a mediational model of the effect of family communication patterns on student perceptions of the impact of the college transition through social communication apprehension

An undergraduate college student’s ability to transition successfully to college has been identified as one of the most pressing concerns for institutions of higher education. To understand the challenges associated with transitioning to college and suggest interventions from a communication perspective, we test a mediational model based on family communication patterns theory (FCP) and the communication apprehension perspective (CA). The model examines the influence of FCP and CA on students’ perceptions of the impact of the college transition on their lives. A survey of 2252 students about to transition to college indicated that conversation orientation was associated with lower CA. Both conversation orientation and conformity orientation were associated with more positive perceptions of the impact of the transition to college. An indirect effect was found from conversation orientation to the perceived impact through CA. Practical implications for college retention specialists and educators, families, and students including a pre-transition visualization intervention are discussed.     

Examining the dimensionality of performance feedback messages: Source and recipient perceptions of influence attempts

Performance feedback is considered an effective means of influencing organizational members. Nevertheless, recipient perceptions regarding such attempts to motivate, change, and/or reinforce certain behaviors and attitudes will determine the eventual response. Often these responses are unexpected and less than desirable. Efforts to better understand the performance feedback construct have produced conceptions emphasizing its complexity and multidimensionality. However, a recent challenge to the usefulness and /or validity of such conceptualizations has prompted the research reported here. This study explores feedback recipients’ and sources’ perceptions of the underlying dimensionality or “hidden structure” of performance feedback messages.     

Public deliberation and social justice sensibilities in Greensboro Participatory Budgeting

ABSTRACT

Participatory budgeting (PB) has emerged as a tool for empowering marginalized communities and advancing social justice through public deliberation and advocacy. However, public deliberation scholars have contested the appropriate roles of social justice, activism, and equity. PB bridges deliberation, advocacy, and equity, as it strives to accomplish social change. We detail how the first cycle of Greensboro PB navigated tensions between residents who sought social change and government officials who wished to maintain the status quo. We argue PB is an example of public deliberation that fosters social justice sensibilities among participants and conclude with applied recommendations for design improvements.     

Examining public acquisition of science knowledge from social media in Singapore: an extension of the cognitive mediation model

This study extends the cognitive mediation model (CMM) by examining the role of social media in cultivating public science knowledge. A sample of 901 Singaporeans was collected through an online survey panel. The results showed that the CMM could be applied to a social media context with a focus on science literacy. Specifically, the findings indicated that people with higher levels of surveillance gratification and social utility motivations tended to pay more attention and to elaborate more about science news that they encounter on social media. Likewise, people with greater social utility motivation tended to engage in greater interpersonal discussions on social media. Notably, attention to news on social media had an indirect association with science knowledge through news elaboration and interpersonal discussion on social media. Implications for theory and practice for science communication were discussed.     

高校图书馆非正式沟通网络的管理

高校图书馆内部人与人之间主要通过非正式沟通的方式进行信息和情感的交流,尤其是在正式沟通渠道不畅通的情况下,非正式沟通的比重将会更大.然而非正式沟通在具备很多优点的同时,也具备了不利于图书馆管理顺利实现的缺点.文章从高校图书馆非正式沟通的特点出发,力求找寻解决非正式沟通对图书馆管理负面影响的办法.     

Examining the effects of news coverage linking undocumented immigrants with criminality: Policy and punitive implications

Although research suggests that there is no meaningful real-world connection between crime rates and undocumented immigrants, media coverage of this group almost exclusively portrays them as criminals. The present two-study investigation experimentally tests the effects of exposure to crime news depicting undocumented immigrant suspects on White viewers’ social judgments. To this end, assumptions from social identity theory were applied to research and theorizing on mediated intergroup threat and compound penalties for immigrant criminality. Results from Study 1 and Study 2 indicate that when White viewers are exposed to threatening crime news featuring undocumented immigrants, out-group bias emerges in the form of harsher sentencing. In Study 1, when exposed to highly threatening coverage, attitudes toward immigration and in-group identification partially mediated and moderated this relationship, respectively.     

Mapping user relationships for health information diffusion on microblogging in China: A social network analysis of Sina Weibo

This study applies social network analysis to examining the pattern of relationships among networked users on Sina Weibo, the most popular social networking site in China. Focusing on verified (or V-) users and ordinary (non-V-) users, this study maps three centrality attributes of the social network, in terms of in/out degree, closeness, betweenness, along with cliques, in the dissemination and sharing of health-related information in the virtual community. Findings reveal a ‘spider web’ pattern of relationship among 50 V-users and 50 non-V-users during a regular period of time, highlighting the dominant position of the V-users for health-related information diffusion. Data analysis then reports a ‘drifting dandelion’ pattern of network among those who shared the information about a health-related incident on Weibo. This study also provides further information about the topical categories of health-related messages shared during the regular period as well as the topics concerning the incident. The implications of social networking media for health communication are also discussed.     

2007年网络知识产权立法最新进展与图书馆的对策

世界知识产权组织1996年主持制定的两个国际著作权条约(WCT和WPPT)于2007年6月9日在我国正式生效.随着两个条约的生效,2007年我国网络知识产权立法和管理又有了新的进展.本文简要回顾WCT和WPPT的产生背景,介绍我国立法机关和相关政府部门为适应国际著作权保护要求所做的工作,分析两个条约在中国生效的影响,提出图书馆界面临的挑战和针对信息网络传播保护需求应当采取的对策.     

The influence of warning messages on the public's perception of substance use: A theoretical framework

We bring different theories together to develop a theoretical framework that helps to understand how early warning messages about (new) dangerous drugs can influence the public's perception of substance use. We bring together the agenda setting theory, framing theory, dual processing theory, social learning theory, health belief model, theory of planned behavior, and cultivation theory in order to explain how warning messages diffused through the mass media can have an impact on the receivers' perceptions. Based on these insights we construct the Integrated Media Effect Framework (IMFE) that takes into account the role of cultural and structural contexts in the realm of early warning systems (EWS). Ultimately, this framework provides valuable guidelines for conceptualizing EWS and for developing applications by governments.