The effect of teachers’ emotional labour on teaching satisfaction: moderation of emotional intelligence

Teachers can be seen as emotional workers often needing to be sensitive to the demands that their work makes on their emotions, and skilful in regulating their feelings, but few quantitative studies have examined this issue systematically. Using hierarchical regression analysis to examine this issue, this study investigates teachers’ perceptions of the relationships among the emotional job demands, emotional intelligence, emotional labour strategies and teaching satisfaction, with a particular focus on the moderating role of emotional intelligence. The results of a survey of 1281 Chinese teachers reveal that teachers’ perceptions of emotional job demands and emotional intelligence significantly predict the three emotional labour strategies. Emotional intelligence significantly moderates the impact of emotional job demands on surface acting and expression of naturally felt emotion but not deep acting. Even after controlling for emotional job demands and emotional intelligence, deep acting and expression of naturally felt emotion still have a positive influence on teachers’ teaching satisfaction. Deep acting and expression of naturally felt emotion are more effective emotional labour strategies for teachers. A teacher development programme is suggested to make teachers clear about these emotional demands and different emotional labour strategies, and enhance teachers’ emotional intelligence.     

The relationship between teachers’ emotional intelligence and classroom discipline management

One of the fundamental problems of educational systems in many countries is related to classroom discipline. This reflects one of the worst problems faced by teachers. Classroom discipline management strategies play an effective role in creating positive teacher‐student relationships. One of the factors that influence behavior management in a classroom is emotional intelligence. Therefore, this study analyzing how teachers emotional intelligence influences the management of discipline in a classroom and the relationship between gender, academic formation, and service time of teachers with their emotional intelligence. Its sample comprises 559 basic and secondary school teachers. An Emotional Competence Questionnaire, a Scale of Teacher Efficacy in Classroom Management, and a personal and professional data inquiry have been used as instruments. Results show that teachers who have more capacity to deal with emotion demonstrate a greater management of discipline in the classroom. Most of the relationships in the model are statistically significant.     

Seeking Understanding of Foreign Language Teachers’ Shifting Emotions in Relation to Pupils

Teaching is recognised as an emotional practice. Studies have highlighted the importance of teachers’ emotional literacy in the development of pupils’ emotional skills, the central position of emotions in teachers’ ways of knowing, and in their professional development. This longitudinal study draws on a dialogic understanding of emotion to present findings from qualitative interviews with teachers. This study aims to provide further understanding in this area by offering a perspective into 7 foreign language teachers’ emotions in relation to their pupils during their first decade in the profession. The most important finding was that negative emotions decreased while the positive emotions increased. Understanding what emotions teachers face and how they deal with them may help practicing teachers better understand their daily work and support student teacher preparation.     

The Relation of Teachers’ Emotional Intelligence and Students’ Social Skills to Students’ Emotional and Behavioral Difficulties: A Study of Preschool Teachers’ Perceptions

The present study used hierarchical linear modeling to examine predictors of students’ emotional and behavioral difficulties in preschool classrooms. Specifically, the study examined (a) the link between teachers’ perceptions of their own emotional intelligence and students’ emotional and behavioral difficulties, (b) the link between teachers’ perceptions of students’ social skills and emotional and behavioral difficulties, and (c) how teachers’ perceptions of their own emotional intelligence were related differentially to their perceptions of students’ emotional and behavioral difficulties based on students’ social skills. Participants were 92 preschool teachers and 238 students from 52 state schools in central Greece. Research Findings: Results indicated that higher scores for teachers’ perceptions of emotional intelligence and students’ social skills were related to lower scores for teachers’ perceptions of students’ emotional and behavioral difficulties. Teachers’ perceptions of emotional intelligence were important in predicting students’ emotional and behavioral difficulties, especially in the case of students’ lack of social skills. Practice or Policy: This study provides empirical support for the predictors of students’ emotional and behavioral difficulties by taking into consideration both teachers’ perceptions of emotional intelligence and students’ social skills, thus suggesting new insights into the interpretation of emotional and behavioral difficulties in preschool.     

Forging an identity over the life-course

Using a social constructionist approach, this study explores the self-perceptions of young men who, when at school, were classed as boys with social, emotional and behavioural difficulties (SEBD). The aim is to understand how these perceptions were forged throughout the young men's life-courses resulting in changing self-identities. The study also explores how, through the language that the participants employed, they made it possible for different aspects of their socialization to influence their ability to influence the development of their lives, especially when making decisions such as choosing a particular partner or deciding to stop taking drugs. This study indicates participants acting on their own appraisals of their identity in forging opportunities and highlights their perceptions of the influence of different agents of socialization on how they turned out as adults.     

Child Care Teachers' Response to Children's Emotional Expression

This observational study examined practices through which child care teachers socialize children's emotion. A specific aim was to describe strategies of teacher intervention in response to emotion displayed by children in child care centers, and to answer the question of differential interactions based on children's age and gender.

The results of this study were as follows: (a) toddler teachers matched and encouraged children's positive emotion expression more often than did preschool teachers; (b) in response to children's negative emotion, toddler teachers used physical comfort and distraction more often than did preschool teachers who relied more on verbal mediation; (c) in response to girls' negative emotional expressions, teachers provided more physical comfort and distraction whereas they were more likely to provide boys with constructive ways to express negative emotion.

The results of this study also revealed relatively infrequent teaching about constructive ways of expressing negative emotion and very few occurrences of teacher's empathy, two developmentally appropriate methods for socializing emotion. Teachers may benefit from a training program focusing on facilitating emotional competence.     

Teachers’ perceptions and students’ lived experiences in Vocational–Technical subjects in a rural high school in Zimbabwe

This paper explores the construction of dominant models of gender among students in the Vocational–Technical. In the backdrop of dominant narratives that structure gender policies and practices in schooling in Zimbabwe, the paper elaborates upon how students’ daily experiences in workrooms perpetuate the feminisation and masculinisation of fields of study such as DT and HESs in ways that inhibit the learning and achievement of boys and girls in these subjects. The argument in this paper is that in order to understand gender inequality in the Voc-Tech curriculum, educators need to understand how sociocultural perceptions of gender are constructed and embodied at the level of classroom interaction among students and teachers. Such insights provide a deeper understanding for addressing gender inequality in Voc-Tech subjects that moves beyond current structural and institutional barriers within a rural African context.     

Emotional labour,teaching and burnout: Investigating complex relationships

ABSTRACT

Background: In common with other service-oriented occupations, teaching is a profession that requires employees to engage in emotional labour. In order to perform their day-to-day roles effectively, teachers are expected to manage and utilise their emotions in nuanced ways, with a high degree of control. As research suggests a complex relationship between emotional labour and occupational burnout, it is essential to examine this further in the context of teaching, so as to better understand the issues associated with teacher burnout.

Purpose: This paper aims to explore the literature on emotional labour and burnout, using the lens of sociological research to examine how multiple contexts shape people’s experiences in occupations. We present a theoretical discussion on how expectations for emotion displays and management, alongside structural factors, may shape the experiences of teachers.

Sources of evidence: We reviewed literature on emotional labour and burnout to examine this relationship within the context of contemporary constraints, including educational policies, accountability and emergent interpersonal dynamics in the everyday lives of school teachers. We focussed mainly on the United States public school system and used search terms including emotional labour, emotion work, emotion management and feeling rules. An inductive analytic strategy was used to identify common themes in the literature.

Findings and Conclusion: The thematic analysis of literature suggested that the intertwining of structural- and interactional-level expectations for emotional labour fosters close yet complicated relationships with teacher burnout. In bringing attention to these relationships, we offer suggestions as to the directions education researchers and administrators might take to better comprehend and address teacher burnout.     

新课改中课堂教学存在的问题及对策

课程改革的中心环节是课程实施,课程实施的基本途径是课堂教学,课改的重点在课堂,学生掌握知识、技能的主要途径是课堂,探究、合作、主动学习的主要场所在课堂,情感、态度、价值观培养在课堂,离开课堂谈课改、忽视课堂、轻视课堂论课改都是错误的。课改难点在课堂,三维目标之间的关系如何把握,探究性学习与接受性学习两类学习方式的关系如何处理,课堂学科教学中如何体现情感、态度、价值观,把我们的学科教学变成真正的教育课堂,这些都是难点。     

The Role of Emotion Regulation in the Social Problems of Boys With Developmental Delays

Parents and teachers reported that 6- to 8-year-old boys with developmental delays were less able to regulate their emotions than nondelayed boys matched on chronological age. Compared to nondelayed boys, boys with developmental delays had more social problems, which persisted and increased over a 3-year period. Children's ability to regulate their emotions explained significant variance in their social problems after controlling for their developmental status. In addition, emotion regulation partially mediated the relationship between children's developmental status and their social problems. These results suggest that emotion regulation plays a significant role in the social problems of boys with developmental delays. Furthermore, increasing the emotional competence of these children may facilitate their peer relationships and, ultimately, their school adjustment.     

Learning from dilemmas: teacher professional development through collaborative action and reflection

This article aims at describing and analysing the interpersonal and intrapersonal dilemmas experienced by a group of five university teachers as they engaged in collaborative inquiry, including the ways in which teachers managed these dilemmas and how this contributed to their professional development. The results are based on qualitative data collected through in-depth interviews, working sessions, participant observation and teacher narratives. Our findings illustrate how interpersonal and intrapersonal dilemmas co-occur when teachers engage in collaborative inquiry. Working together towards shared goals brought to the surface differences in beliefs and expectations that generated conflict and tension, which sometimes interfered with teachers’ willingness to work together. At the same time, introducing changes to their teaching practice – a major goal of inquiry communities – challenged teachers to question and revise their personal beliefs about teaching and learning, thereby triggering intrapersonal dilemmas. Our findings also confirm the key role of critical reflection for bringing these dilemmas to the surface and benefiting from the opportunities they provide for learning and change. Areas that warrant further exploration to better understand the dilemmas within inquiry communities and how to support teachers in handling them are discussed.     

大学生情绪智力与气质类型的关系

用情绪智力量表、气质量表研究了410名大学生的情绪智力和气质类型及其二者的关系。结果显示:男生在黏液质上的得分显著低于女大学生;不同气质类型大学生的情绪智力具有显著的差异,胆汁质和多血质得分越高的大学生,其情绪智力也越高。     

Perceptions of typically developing children in India about their siblings with disabilities

ABSTRACT

In India, people with disabilities often struggle to access various opportunities and resources. As a result of perceptions within the Indian culture around disabilities, families may face social, financial, and emotional difficulties. Within the family, a child with a disability may lead to strained relationships, particularly with siblings. Often siblings have little knowledge about disabilities and may feel ostracised. The purpose of this exploratory study was to examine the knowledge and attitudes of 12 Indian children regarding their siblings with disabilities, including their perceptions about disabilities against the backdrop of societal attitudes. Participants were interviewed to understand their knowledge of their siblings’ disabilities, to examine their sibling relationships, and to assess how school and society influenced their perceptions about disabilities. Results from this study can help family members understand how disability shapes relationships between children. The findings also provide key stakeholders with information that might help them better support families.     

The Role of Emotion Regulation in the Social Problems of Boys With Developmental Delays

Parents and teachers reported that 6- to 8-year-old boys with developmental delays were less able to regulate their emotions than nondelayed boys matched on chronological age. Compared to nondelayed boys, boys with developmental delays had more social problems, which persisted and increased over a 3-year period. Children's ability to regulate their emotions explained significant variance in their social problems after controlling for their developmental status. In addition, emotion regulation partially mediated the relationship between children's developmental status and their social problems. These results suggest that emotion regulation plays a significant role in the social problems of boys with developmental delays. Furthermore, increasing the emotional competence of these children may facilitate their peer relationships and, ultimately, their school adjustment.     

Parental coping with children's negative emotions: relations with children's emotional and social responding

This study examined the relation between parents' reactions to children's negative emotions and social competence. Additionally, the role of parental emotional distress in children's emotional socialization was examined. The emotional reactions of 57 preschoolers (33 girls, 24 boys; M age = 59.2 months) were observed during their free-play interactions. Parents (mostly mothers) completed questionnaires about their reactions to children's negative emotions. An index of children's social competence was obtained from teachers. Results indicated that the relation between harsh parental coping strategies and children's emotional responding was moderated by parental distress. In addition, the relation of the interaction of parental coping and distress to children's social competence was mediated by children's level of emotional intensity. It was concluded that distressed parents who use harsh coping strategies in response to children's negative emotions have children who express emotion in relatively intense ways. In turn, these children find it relatively difficult to behave in a socially competent manner.     

Emotional labour,burnout and job satisfaction in UK teachers: the role of workplace social support

Although teaching has been described as a profoundly emotional activity, little is known about the emotional demands faced by teachers or how this impacts on their well-being. This study examined relationships between ‘emotional labour’, burnout (emotional exhaustion, depersonalisation and personal accomplishment) and job satisfaction in a sample of UK teachers. Also examined was whether workplace social support moderated any relationships found between emotional labour and strain. The relationship between job experience and emotional labour was also investigated. Six hundred and twenty-eight teachers working in secondary schools in the UK completed questionnaires. Significant associations were observed between emotional labour and all outcomes, with a positive relationship found between emotional labour and personal accomplishment. Some evidence was found that social support mitigates the negative impact of emotional demands on emotional exhaustion, feelings of personal accomplishment and job satisfaction. More experienced teachers reported higher levels of emotional labour. Findings highlight the need for teacher-training programmes to raise awareness of the emotional demands of teaching and consider ways to enhance emotion regulation skills in experienced as well as recently qualified staff.     

Adult learners’ emotions in online learning

The aim of the research study reported in this article was to investigate how adult learners talk about their emotions in the context of a year‐long online course, the first online course these adults take, as part of a distance education program. The theoretical and methodological approach focused on formulating an account of how emotion discourses are used by learners, what role they play in online learning, and how they change over a one‐year period (if they do so). The findings of this study provide three insights: (1) they show how adult learners (who also happen to be novice online learners) respond emotionally and talk about their emotions in relation to online learning; (2) they call attention to the ways in which emotion talk changes from the beginning of the course to the end, always in response to specific demands and dimensions of online learning; and (3) they reveal the differential emotional responses between men and women in relation to their social and gender roles and responsibilities. Empirical and policy implications of this study are discussed at the end.     

浅析元情绪对心理健康的影响

自从人们认识到情绪也是一种智力以来,对情感智力的研究已深入到生理学阶段,并以元意识和元认识理论为参考,提出了诸多元情绪理论,但对元情绪与心理健康的关系仍较少涉及。而以元情绪与心理健康的关系为切入点,研究元情绪对心理健康的影响,可为我们解决心理健康问题提供一条新途径。     

情感对教师身份发展影响的叙事探究

教师身份是以教学职业为核心,关于教师如何认识自身工作和在社会中所处地位的认识框架。教师的情感在其身份发展中扮演了重要角色。运用教育叙事探究的方法,笔者对三位在美任教中国教师的教学和生活经历进行了探究,并建构了三种情感对教师身份发展影响的叙事,分别是沮丧感、受压迫感以及恐惧感。沮丧感的产生在于公司化经营的学校将教师视为职业化的符号,使个人的人性与情感被忽略。而情感在教师自我反思和自我评价中扮演了重要角色。受压迫感是激发教师能动性的重要因素。当教师因为遭受不公正待遇而产生被压迫感时,他们开始审视个人与学校环境的关系,并据此作出改变,成为能动性主体。恐惧感直接来源于教师缺乏对于新文化环境的充分了解,它也同时关系到教师是否愿意承担教学主导的角色。本研究讨论了情感的能动作用,学校或教育机构对教师情感缺乏支持的问题,以及叙事如何作为教师建构身份的一个重要途径,以帮助教师检视自身的情感体验。