Faculty satisfaction in the online environment: An institutional study

A study of online faculty satisfaction was conducted at a public research university in the United States. Overall level of online faculty satisfaction at the institution, major concerns and motivating factors associated with online faculty satisfaction, and the differences between more and less satisfied online instructors were identified. One hundred two online instructors responded to the online faculty satisfaction survey. Results indicate a moderately positive level of faculty satisfaction with online teaching. Major frustrations were associated with technological difficulties, the lack of face-to-face contact, and student involvement. Satisfying elements pertained to flexibility, access, and student diversity. More satisfied online instructors reported a higher degree of student-to-instructor interaction than their less satisfied counterparts. The classification analysis resulted in 88.5% of online instructors being correctly classified.     

Analysis of Student–Instructor Interaction Patterns in Real-Time, Scientific Online Discourse

The characteristics of the online environment alter how students and instructors interact. Scientific discourse among students and instructors in an online text-only synchronous environment was analyzed. In converting dialogue to text, many of the nonverbal cues, such as facial expression and tone of voice, which instructors use to gauge student understanding are lost. The participants adapt their communication style to the medium, and we present a new interaction pattern for student–instructor communication found prevalent in the synchronous, text-only, online environment. This study has implications for instructors who use synchronous, text-based communication for their courses, namely the value of posing additional questions from the instructor to verify student understanding.     

Learning management system implementation: a case study in the Kyrgyz Republic

ABSTRACT

In this paper, the determinants of the intention to use online learning management system (LMS) among students in one of universities in the Kyrgyz Republic were studied, using quantitative and qualitative analysis. A total of 541 responses from students, enrolled in online courses during the fall and spring semesters 2016–2017, were used to examine students attitude toward online education. In addition, interviews with six instructors were conducted. Results showed that success of students in e-courses depend on year of education and the academic major of students. Factors, defined in the scope of this work, namely, technical characteristics of LMS, ease of use, feedback options of LMS and advantages of LMS use, were also found to be significant for students in their success in online courses. In interviews with instructors, three main points were highlighted, namely, problem with students’ perception of online courses, lack of online education experience among instructors and administrative issues.     

Cutting the distance in distance education: Perspectives on what promotes positive,online learning experiences

This qualitative research study was designed to inform the development and implementation of effective online learning environments by exploring, from both teacher and student perspectives, what constitute effective online learning experiences. The study examined course content, tasks, and pedagogical approaches, as identified by students and instructors, which contributed to or hindered positive online learning experiences. Researchers interviewed 6 online course instructors and 10 adult students to understand their experiences in undergraduate and graduate level online degree programs. Using a Cognitive Apprenticeship Model to inform the analysis of data, findings revealed an emphasis on text-based content and lecture; instruction that led to disconnect between students, teachers, and course content and goals; and one innovative program that links real-world experiences with online classroom learning. Given the growing number of online programs, the study provides insight for course development and pedagogy as well as offers possibilities for additional research.     

Creating an Online Learning Community: Is it Possible?

As institutions are moving towards offering more online and distance education courses, scholars have reported that instructors may have difficulty developing learning communities among students enrolled in these courses (DiRamio and Wolverton 2006). The purpose of this study was to examine the differences in students’ perceptions of a learning community when enrolled in an online or on-campus introduction to counseling course. Participants were beginning graduate and advanced undergraduate students interested in pursuing a higher education degree in counseling. Results indicated no significant difference in students’ perceptions of learning communities based on course format.     

Intelligent Agent–Supported Online Education

With the development of Internet technologies, online distance education is becoming an important format for teaching, learning, and instruction. In the 21st century, bleeding edge technologies make it possible for more and more students, especially adults, to benefit from an online education. This new paradigm in education allows students to pursue a second or third degree without sacrificing their jobs. Despite the advances in technology, existing online course management systems are far behind in the technological applications needed to deliver the highest quality online education. The existing distance education systems do not give enough consideration to many important issues, like personalization, mobility of students and instructors, and coordination among online study groups, which seriously affect further development of online education. This article discusses the potential applications of intelligent agents and other modern technologies to solve these problems and make online education more accountable in the open and dynamic environment.     

Assimilation in Online Course Design

As online education continues to grow, instructors from traditional classrooms are being asked to design online courses. In this study, data from interviews with thirty-three public four-year college and university instructors, who had experience designing online courses, were used to understand the instructor’s perspective on online course design. Using grounded theory, data were analyzed, sorted, and coded to uncover the strategies instructors use to design online courses. Results revealed instructors adapt to the online environment by using strategies to mimic elements of face-to-face courses: in essence, adaption comes through assimilation. Instructors expressed interest in helping students navigate online to encourage active participation in courses. They described using technology and learning management system (LMS) features (e.g., videos, discussion forums) to “hear” and “see” students, as a way to increase interaction and presence, familiar elements from face-to-face education. They spoke of creating authentic assignments to increase student engagement. The implications of this study include effective design and instructional strategies for online courses, as well as understanding the motivation of instructors who design online courses. The study results are relevant to a broad audience including online instructors, instructional designers, LMS organizations, and administrators.     

Strengthening the Conversation in Blended and Face-to Face Courses: Connecting Online and In-Person Learning with Crossover Protocols

There is currently strong and widespread support among university administrators for blended learning at the college level, or courses that incorporate some degree of online instruction. As instructors are called on to incorporate online and face-to-face elements into their instruction, they face the critical question of how to intentionally connect the two modalities in ways that strengthen learning. This article first outlines the historical context of social-constructivism's presence in online instruction, and then presents a rationale for the use of “crossover” discussion protocols that connect online forums and face-to-face discussions. The article argues that by drawing deliberately on the benefits of both online and in-person learning environments, crossover protocols help students make more insightful connections among ideas and push their own—and each others'—thinking in unexpected ways. A set of crossover protocols is then provided, along with considerations for implementing them effectively. These practical strategies for facilitating conversations across the two modalities were developed in the author's undergraduate and graduate level courses in English and education and are adaptable across course levels and disciplines. The article concludes with a discussion of how students experience the learning benefits of crossover protocols.     

An interactive e-learning system for improving web programming skills

This paper introduces an interactive e-learning system that provides an integrated environment for web programming. The proposed system is web-based. It provides an online editor for writing, editing, updating, and executing programming code, so the learners can execute examples and practical exercises online. In addition, it provides auto complete and syntax highlighting in editing code, which could help learners to remember the syntax more easily. The proposed system provides communication and interactive tools including Chat-Room, E-Mail, and Discussion Board (Forum) among learners and instructors. Moreover, it provides the instructors with an online exam system. It monitors, collects and keeps information about learners’ performance and activities. Therefore, instructors can use the recorded information to keep tracking of the learner’s progress. The system is based on the common three-tier-architecture of web-based applications that is organized into presentation tier, logic tier, and data tier.     

网络在线学习者之间的强弱关系探究

网络在线学习关注在学习中如何利用学习者之间、学习者与指导者之间以及学习者与学习资源之间的相互关系。实践证明,不同学习方式下网络在线学习者之间存在者强弱关系,并且在线学习容易忽视学习者之间弱关系的作用,而网络对话和论坛是解决该问题的有效途径。我们可以通过互动和协作明确在线学习者的身份,营造安全的网络文化环境,通过对话促进良性互动,进而构建在线学习者之间强弱关系。     

Mind the gap: Enabling online faculty and instructional designers in mapping new models for quality online courses

Distance education has provided the foundation for new generations of learning, including courses delivered through various web-based educational technologies, also referred to as online learning. Many post-secondary institutions face the challenge of creating processes and systems to support instructors who are required to design, deliver, and frequently update online courses. Effective online course design prioritizes a student-centered pedagogical approach through active learning and meaning-making using modern technologies. This requires a wide spectrum of experience, technological skills, and pedagogical knowledge that is difficult to achieve. On one hand of the spectrum, are instructors with experience in online course delivery, learning technologies, and knowledge of online learning pedagogies. On the other hand of the spectrum, are instructors with insufficient experience, technological skills and awareness of online pedagogies. This disparity in instructors’ experiences, skills and knowledge results at times in a gap in ability. By providing a flexible and interactive model of support to instructors, instructional designers can shorten this gap in theoretical knowledge and practical skills. This paper explores the skill gap that some instructors face in the online learning domain and presents selected approaches to support instructors when transitioning to online courses based on the authors’ professional experiences. This paper considers two models of course design support from two unique higher educational institutions in the United States and in Canada, using different learning management systems. The results show that while these models have different contexts, they offer significant insights about common goals, flexible content, and learner-centered course design.     

Students’ characteristics,self-regulated learning,technology self-efficacy,and course outcomes in online learning

The purpose of this study was to examine the relationship among students’ characteristics, self-regulated learning, technology self-efficacy, and course outcomes in online learning settings. Two hundred and fifty-six students participated in this study. All participants completed an online survey that included demographic information, the modified motivation strategies learning questionnaire, the online technology self-efficacy scale, the course satisfaction questionnaire, and the final grades. The researchers used structural equation modeling to examine relationships among student characteristics, self-regulated learning, technology self-efficacy, and course outcomes. Based on the results from the final model, students with previous online learning experiences tended to have more effective learning strategies when taking online courses, and hence, had higher levels of motivation in their online courses. In addition, when students had higher levels of motivation in their online courses, their levels of technology self-efficacy and course satisfaction increased. Finally, students with higher levels of technology self-efficacy and course satisfaction also earned better final grades. Based on the findings, we recommend that instructors design courses in a way that can promote students’ self-regulated learning behaviors in online learning settings and that students in online classes, as in traditional classes, set aside a regular time to concentrate on the course. Also, institutions should provide user-friendly online learning platforms and workshops for instructors and students to facilitate the teaching and learning experiences.     

国际学生对在线课堂学习支持的需求

此文研究了英语非母语学生,在美国某所公共大学网络课堂上学习时候所需要的帮助和支持。建立在网络教学文化差异研究的基础上,本研究关注这些学生在网络学习中可能面临的各种挑战(语言、文化、社交)等。研究揭示了这些挑战在这所大学网络课堂上的显现,并且建议了教学改进方法,比如教师应该更多地理解不同文化背景学生的学习方法和技能,从而改进教学设计和实施。     

What Are Online Teaching Faculty Telling Us About Building Community?

This article describes the results of a mixed-methods study that examined the perceptions of community among online faculty in Washington state community and technical colleges. Twelve community and technical colleges were randomly selected from the 34 colleges in Washington state. Results indicated significant differences between females versus males on questions related to motivators, time, and interactions. A significant difference existed among program area faculty related to regularly scheduled community-building activities. There were no significant differences between responses from full-time versus adjunct faculty or among the responses based on instructors’ number of years teaching online or their age. The results of this study suggest a strong agreement (87%) among all faculty on the value and importance of interacting with other online colleagues regarding effective online teaching practices.     

A cross-national study of teacher’s perceptions of online learning success

This study examines success factors in online learning from the instructors’ perspective. Academic success comprises not only student satisfaction and good grades, but also perception of learning and knowledge transfer. A systemic model of inputs–process–outputs of learning was used. A total of 322 online teachers from four different universities and countries were used to study factors of attainment. Findings suggest that: (i) instructors from the University of Peking and the Autonomous Popular University of the State of Puebla reported learner factors as the most important for students on online courses, (ii) instructors from the University of New Mexico perceived institutional factors as the most important for establishing effective online learning and (iii) instructors from the Open University of Catalonia reported outcome factors as the most important for learners in online courses. Compared with other research results in online learning, instructors in this study generally reflect a greater concern about the content, social presence, instruction and their interactions than about technological matters.     

MOOC instructor designs and challenges: what can be learned from existing MOOCs in Indonesia and Malaysia?

The purpose of this study was to explore Indonesian and Malaysian instructors’ perceptions of massive open online course (MOOC) design and how they deal with the design challenges. Surveys, email interviews, and course reviews are the main data-collection methods employed in this sequential mixed methods study. Forty-six instructors participated in the survey, and nine of them voluntarily participated in an email interview. The findings revealed that half of the courses were delivered using a hybrid/blended type of MOOC. Personal motives, institutional encouragement, and altruism were among the main reasons for instructors to offer MOOCs. Preparation, attraction, participation, and assessment were the categories used to explain the design strategies used by these instructors in designing their courses. The survey also revealed that collaboration encouragement, participant engagement, video development, and time constraints were the primary design challenges that the instructors experienced during the design process. Furthermore, most instructors sought advice from other MOOC instructors, MOOC providers, their institutions, video tutorials, and open educational resources (OERs) to surmount their design challenges.

     

Listening for Silence in Text‐Based,Online Encounters

This article addresses the ways in which learners’ silence plays out within asynchronous and synchronous text‐based, online communication. Our study takes an ethnographic perspective in examining how learners and instructors in two online courses use and interpret silence. The ways in which those learners and instructors eventually integrated silence into their online communication were interpreted as non‐participation, confusion, marginalization, and thoughtful reflection. These findings have implications that are relevant to instructors’ efforts to create constructive online learning environments and view silence as an important aspect of social presence. We thus propose the need for the development of a deeper analysis—both empirical and theoretical—on the notions of online silence, social presence, and communication.     

Instructor–Learner Interaction in Online Courses: The relative perceived importance of particular instructor actions on performance and satisfaction

This article examines the relative perceived importance of 19 instructor actions in online courses according to both instructors and students. The instructor actions were culled from guidelines in the online learning literature base and then reviewed and rated by 14 experts. Thirty‐two online instructors and 170 students from their classes at a large public university and a private online university were asked to review and rate these guidelines. Findings show that the instructors believe that learner performance is more likely tied to instructor actions that are focused on course content and provide both proactive (models, expectations) and reactive (feedback) information to learners about their ability to demonstrate knowledge of course material, but learner satisfaction is more likely tied to learners’ feeling that their interpersonal communication needs are met. Learners rated items focused on communication needs and being treated as individuals as most important, aligning their stated preferences with the instructors’ perceptions of what actions are most satisfying to online learners.     

高校辅导员职业倦怠之对策研究

辅导员是高校学生日常思想政治教育和管理工作的组织者、实施者和指导者,在长期和持续性的工作压力环境下,若个人心理应对策略失衡,容易产生职业倦怠。职业倦怠对辅导员职业发展来说,是危机也是转机,可以从内外环境支持入手,制订职业生涯规划,构建双重干预机制,以达缓冲之效。     

Immersion in a Digital Pool: Training Prospective Online Instructors in Online Environments

This article argues that the online environment is optimal for teaching prospective instructors how to develop and implement online courses. To support this claim, the author draws on hypertext theories to define the online course archive as a constructive hypertext and to describe the work the course archive is able to do when used to instruct prospective online instructors. The claim is further supported through a quantitative and qualitative analysis of a course archive.