对我国公共图书馆绩效评估管理的思考

文章介绍了目前我国公共图书馆绩效考核的现状,指出了公共图书馆绩效考核机制存在的问题,并对造成这些问题的原因进行了分析,最后提出建立健全公共图书馆绩效评估体系的具体措施。参考文献5。     

对公共图书馆读者服务活动的思考

读者服务活动是公共图书馆为社会服务的重要工作之一，文章从注重思想性、创新性、持续性三个方面就如何使读者服务活动与时俱进、深入开展进行了论述。     

公共图书馆未成年人活动开展思考

文章介绍了公共图书馆未成年人活动的特色和特点,并从活动策划、活动开展、活动宣传报道等方面提出了公共图书馆开展未成年人活动的策略。     

关于我国公共图书馆战略目标的思考

战略目标是公共图书馆战略规划的核心,是图书馆为特定时间内所制定的全局性、方向性的发展奋斗目标,具有协调性、可行性、发展性、简洁性等特点。本文从战略目标的层级、模式、内容等方面探讨了如何制定公共图书馆战略目标,以期为我国公共图书馆战略实践提供借鉴。     

文化产业大潮中对公共图书馆发展的思考

1公共图书馆事业发展中面临的问题 公共图书馆作为文化事业中的重要组成部分，发展至今已有百年历史，但同文化产业一样，它与西方公共图书馆事业的发展也有着相当大的差距，在其建设过程中主要存在以下几方面的问题：     

印度公共图书馆法解析及对我国的启示

论文通过对印度公共图书馆法内容的解析,联系我国的实际,分析了《中华人民共和国公共图书馆法(征求意见稿)》,提出了笔者的一些想法。     

对公共图书馆人文精神的思考

从现代图书馆服务读者的服务环境、服务手段等方面来探讨图书馆的人文精神。     

公共图书馆专题图书馆建设探微

随着读者信息需求的变化,专题图书馆建设成为公共图书馆创新服务的手段之一。在阐述专题图书馆的概念及其构成的基础上,探讨公共图书馆专题图书馆建设模式。     

应将“公共图书馆”改为“公益性图书馆”

<信息网络传播权保护条例>(草案)应将享有法定许可资格的"公共图书馆"拓展为"公益性图书馆"或"非营利性图书馆".     

Holocaust-Denial Literature in Public Libraries

This study was undertaken to learn about public librarians' attitudes and opinions concerning the sometimes conflicting issues of intellectual freedom, collection balance, and controversial materials. The investigation focused on Holocaust-denial literature, a body of work which tries to dispute or deny outright the historical reality of the Holocaust. The results, while ambiguous in some areas, indicate that librarians are more open to Holocaust-revisionist literature than had been predicted and, regardless of outside pressures, would acquire and provide ready access to this material in their libraries.     

Learning Spaces in Public Libraries

This article focuses on the impact of learning spaces as well as collaborative technology, which affects library building and design. The article illustrates that learning spaces are an important component in the design of library buildings rather then a temporary trend. During each of our company's latest public library building projects, both librarians and architecture teams have recognized the need to support increases in learning activities. To bring more users to the public library, they recommended that the building needed increased seating to support training, education and in‐house cultural programming. The stories cited in this article suggest that there is a relationship between learning spaces and collaborative technology. Among librarians and library planners, learning spaces are seen as a unifying requirement for the expansion of library services. They recognize that the library's seating plan must include more learning spaces to support social networking, sharing and project base learning. Our qualitative findings suggest that public libraries need more learning spaces to support new types of digital work.     

Customer Experience in Public Libraries

ABSTRACT

Public libraries today are gingerly stepping into the emerging philosophy among successful businesses around the world: customer experience. Libraries are hiring staff with “customer experience” in their title, others are curious and want to learn more. Most of the resources currently available to libraries hoping to get started take a corporate approach particularly as it impacts financial success. The bottom line is that all of us are in the customer experience business, whether we know it or not. It goes to the heart of everything we do – how staff interact with the public and each other, the value libraries provide to a community, even the cleanliness of the restrooms. Additionally, many of those companies that library users experience in their daily lives – health care, insurance, retail – have already jumped on the customer experience bandwagon, overall raising the public’s expectation of what they should experience in libraries. How and where to start? How does a library build a road map to develop a customer experience philosophy and culture, which staff will embrace and support? When building a new library how do you design that building using a customer experience lens? Columbus Metropolitan Library has spent the last 5 years mapping out a customer experience practice, which includes staff training, journey mapping, customer insights, customer engagement training, and library design.     

论公共图书馆信息业的开发

公共图书馆应利用自身优势,在搞好公益性的知识信息服务的前提下,大力开发具有自己特色的信息业,更好地为科研、生产和经济建设服务。