Towards better information services: A framework for immigrant information needs and library services

Immigrants are among the populations in modern society that libraries are striving to serve. This study aims to develop a framework on immigrants, their information needs, and library services. Using a systematic literature review based on the grounded theory approach, 28 related articles were reviewed to identify the causes, characteristics, and the content of the information needs of immigrants. Also explored were the possible sources to satisfy these information needs and the barriers to accessing needed information. Findings indicate that personal social networks, the Internet, media sources, and institutions are the main information sources for immigrants; language, cultural differences, the digital divide, unfamiliar information systems, and psychological factors are the five major challenges for immigrants obtaining information. Based on the findings, a unified framework about immigrants, their information needs, sources to satisfy those needs, and library information services is, therefore, proposed. This framework may provide guidance for libraries and other information service agencies to better develop services and information systems for immigrants.     

信息时代的图书馆传统业务

本文以剪报为例,论证了在网络时代,图书馆作为文献信息的中心,一些传统的业务及资料保存仍然有存在的必要性,应发挥其应有的作用.     

图书馆项目制信息服务研究

项目制信息服务以项目为对象,在项目的各个阶段开展有针对性的信息服务,形成系统的信息。文章介绍了在项目不同阶段信息服务的主要内容,分析了项目制信息服务的优势和面临的问题,并认为基于项目的信息服务使图书馆的信息服务方式、服务效果及图书馆自身的角色地位都有明显的改变。     

An information behaviour investigation of the community pharmacists in Greece for developing library and information services

Background and objectives: Community pharmacists require a constant provision of high quality information for updating their knowledge and improving their practices and skills. The development of library and information services for the pharmacists in a meaningful way should take into consideration their information behaviour and needs. This study is an investigation of the information behaviour of community pharmacists in Greece, as well as their perceptions regarding the contribution of library and information services in their future professional development. This is the only empirical investigation which has been made available regarding the information behaviour of the community pharmacists in Greece. Methods: An empirical investigation has been conducted between March and April of 2008 through the development and the distribution of a semi‐structured questionnaire. The sample of the respondents consists of 92 community pharmacists from 22 pharmacy associations in Greece. Results: The community pharmacists have access to the Internet, with limited access to specialized information resources, and they are increasingly utilizing information services in their everyday practices. The pharmaceutical associations (national and local) could play a significant role as information providers and specialized hybrid libraries and information services are required in order to satisfy the current information needs of the community pharmacists. Conclusions: Meaningful library and information services depend on setting specifications relevant to the community pharmacists’ information behaviour. Indeed, in the near future, structured information services may come to rescue the role of the community pharmacists and empower their irreplaceable position in serving the local communities.     

信息生命周期管理对图书馆信息服务的启示

本文在分析信息生命周期管理理念的基础上，探讨了图书馆可从延长馆藏信息资源生命周期、采用动态藏书模式、分级存储数字资源等方面着手，以提高信息服务质量。     

以优质信息服务打造名牌图书馆

文章以信息服务为切入点,指出创建名牌图书馆就要以提供优质信息服务为着眼点,同时对优质信息服务的标准给以界定,并提出如何提供优质信息服务以打造名牌图书馆.     

论知识创新中的图书情报服务平台建设

知识创新是一项系统工程,基于数字网络的图书情报服务平台是知识创新的基本保障条件之一。文章分析了面向知识创新的图书情报服务向知识服务的发展趋势,从图书情报服务平台的网络结构和功能结构两方面探讨了平台的构建问题,并分析了推进服务平台建设的若干举措。     

无盘工作站及瘦客户机/服务器在图书情报工作中的应用

论文介绍了计算机分布式计算模式及瘦客户机/服务器模式的工作原理,以及瘦客户机/服务器模式在图书情报工作中应用的实例.     

图书情报事业的信息资源系统结构分析

文章把信息资源作为图书情报大系统的一个子系统,深入分析信息资源的获取与组织、开发与服务要素之间的关联,并提炼出各要素之间的结合方式,剖析系统结构之间的协同作用,旨在确保信息资源建设活动发挥整体效应,改善原有的重复建设、效率低下、开发水平低等问题。     

基于用户信息行为的移动图书馆信息服务研究

移动图书馆信息服务是近年图书情报领域的研究热点.文章从基于移动互联网的用户信息行为着手,提出一种基于用户信息行为的移动图书馆系统建设方案.并介绍了用户信息行为、云计算、3G、4G、WLAN等新技术在移动图书馆信息服务系统中的应用,最后提出移动图书馆信息服务的进一步发展方向.