World Trade Organization (www.wto.org)

This study compares business librarians' information literacy practices and perceptions in response to the publication of the Information Literacy Competency Standards for Higher Education and Framework for Information Literacy for Higher Education. Business librarians from AACSB-accredited institutions were surveyed in 2003 following the publication of the Standards and in 2015 following the publication of the Framework. This article discusses changes in business information literacy practice, including the use of professional guidelines, collaboration, and assessment activities over 12 years.     

The impact of federal IRM on agency missions: Findings,issues, and recommendations

For nearly two decades, the federal government has embraced Information Resources Management (IRM) as a philosophy, policy initiative, and management practice. During this time, IRM has undergone major management transformations within agencies and throughout the IRM policy environment. To date, however, there had been no government-wide assessment of IRM's impact on agency mission attainment, particularly through a strategic planning process. This article presents findings from a government-wide study to, in part, measure the extent to which IRM assists agencies achieve their missions and objectives, identify a general agency strategic planning model, and determine whether agency strategic planning efforts facilitate the alignment of agency business processes and information technology (IT).     

Conference season

Health library and information workers no longer find themselves restricted to presenting at purely local or national health‐related library events, a diversity evidenced by the two conferences supported by CILIP's Health Libraries Group this month, June 2019. The Health Libraries Group is an official sponsor of #EBLIP10, the 10th international Evidence Based Library and Information Practice conference, which encourages us to think about the evidence we collect and use to inform practice. The Health Libraries Group also strengthens its links with EAHIL: The European Association of Health Information and Libraries by aligning the content of this year's Virtual Issue of the Health Information and Libraries Journal with EAHIL 2019s themes of evidence‐based practice, impact & assessment, and technology uptake, available at: https://bit.ly/2 PAZw2X.     

From troglodytes to information managers: information management and technology needs to achieve the primary care NHS modernization agenda—the views of three GPs

In response to the information management and technology changes proposed by the Government’s NHS modernization initiative this article examines the issues that GPs feel to be of major significance to their work. Although information and communications technology is widely used in general practice there is no one agreed standard system. The level of technology and the manner in which it is used is also diverse throughout the profession, as are the attitudes that exist amongst GPs regarding the value of information management and technology, and the benefits efficient information management offers to them and to their patients. The views of three local GPs from practices with varying levels of information technology were obtained through semi‐structured interviews and the findings developed in the light of current discussions in the published literature. The GPs chosen reflect the disparity within general practice and, perhaps, other units of the NHS in the use and understanding of information management. The main conclusions were that there is ambivalence and scepticism about what NHSnet currently has to offer; that local electronic records benefit patient care, but when networked more widely problems of confidentiality and security result. Practitioners were also mindful of the financial costs of changes and concerned, given the impact of PCGs and clinical governance, as to who will be responsible for ensuring a common level of electronic records, IT provision, and financial and technological support.     

Toward best practices for strategic information technology management

Federal agencies are under pressure to do more with less—to improve the services they provide to the public, with greater accountability for achieving results, more quickly and at lower cost. In a 1994 study of leading organizations, the General Accounting Office (GAO) identified 11 strategic information management (SIM) practices, which became the foundation of the Clinger-Cohen Act of 1996. In 1997, the Federal Chief Information Officers (CIO) Council and the Industry Advisory Council prepared 20 case studies demonstrating the use of information technology to achieve a positive return on investment within the federal government. Focusing on these 20 case studies, this research first looked for evidence that supported or refuted each of GAO’s SIM practices. Second, the research looked for best practices that may be unique to a federal environment. Third, the study identified other best practices.     

Holistic or analytic rubrics? Grading information literacy instruction

Abstract

Studies about the assessment of information literacy instruction have reported the use of specific grading criteria, also known as rubrics, to evaluate students’ responses. Rubrics can be divided into two general categories: (1) holistic, where one score is assigned for evaluating the successful completion of a task; and (2) analytic, where a grade is subdivided into discrete components needed to complete the task and each component is given its own score for achievement. This article will investigate which scoring method—employing holistic versus analytic rubrics—is the most effective for evaluating students’ search strategies in terms of providing constructive feedback to students and informing the librarian’s future teaching practices.     

Hiker on trail: Information practices in the wild. A mixed methods approach to investigate real-time mobile technology use by long-distance backpackers

Long distance hikers' information practices are considered via an ‘in-field’ methodology that generated rich experiential data. Participants documented and reflected on their experiences and use of mobile digital technology while undertaking a two-week coast-to-coast walk across the Scottish Highlands. Empirical evidence on the adoption and use of mobile digital technology by backpackers, and the implications this has for their practices and interactions is scarce. “Research in the Wild” (RITW) mixed methods facilitated exploration of how and why mobile digital technology is employed via analysis of in-field video-logs, interviews with eight participants, and a survey. Analysis of the research interview data provides insights into fieldwork participants' reactions to, and experiences with, the methods employed. The affordances and issues of the approach are discussed, highlighting the benefits and challenges of mixed methods for Human Computer Interaction and Information Behavior research in the arena of outdoor recreation.     

The Value of Serials in Academic and Special Libraries

Megan Oakleaf is an Associate Professor of Library and Information Science in the iSchool at Syracuse University and provides consultancy services on academic library value, outcomes assessment, evidence-based decision making, information literacy instruction, and information services. She is the author of the Value of Academic Libraries Comprehensive Review and Report. Her research areas include outcomes assessment, evidence-based decision making, information literacy instruction, and academic library impact and value. In this presentation Megan discusses the evolution of library services and the corresponding changes in how a library’s value may be measured and assessed within the larger context of an organization.     

Information in primary health care

相似文献   

Aligning Assessment to Organizational Performance in Distance Education Service Delivery

ABSTRACT

This article seeks to provide an understanding of the issues in and possible steps of aligning the library's assessment processes to distance education service delivery. Through a review of the literature and current practices, the researcher sought to identify the need and value of aligned performance assessment processes for libraries, the primary contributing alignment factors affecting the library assessment process, and potential benefits of improved alignment of the assessment process for libraries in aligning assessment to the distance education services provided to customers. The results of the review suggest that libraries can improve the reporting and value of their assessment processes by improving the alignment of their assessment processes to distance education service delivery in 2 ways: internally through the use of consistent and innovative processes, metrics, and culture within the library and externally by embracing the alignment factors and available technologies of the library's service environment. The library must progressively elevate the alignment of the library's assessment processes from the traditional internal nonalignment of assessment to the total internally–externally integrated aligned assessment. This article concludes with a conceptual model of aligning library performance assessment to distance education service delivery for the effective reporting of library value and performance to stakeholders.     

Enhancing Research Impact in Heritage Conservation

This paper examines how research impact is defined, measured, and generated – with a view to understanding how it can be enhanced within heritage conservation. It examines what is meant by ‘impact’ and how it can be promoted within heritage science through effective inter-disciplinary collaboration. Following a general examination of the current discourse concerning research impact, the study examined: (i) active research networks within heritage science; (ii) research planning and evaluation practices within heritage science; and (iii) the experiences of users (i.e. conservators and other heritage professionals) within research collaborations. Terminologies surrounding the notion of impact and the various phases of the research process were reviewed – from the initial identification of a knowledge gap to the eventual application of new findings in practice. Next, the reach and diversity of research collaborations (as identified through publication co-authorship) were studied to characterise the inter-disciplinary nature of heritage science and its connectedness to users. Findings showed substantial growth in international research collaborations over recent years, predominantly involving academic- and research-oriented institutions – although the engagement of heritage institutions has proportionally decreased. In addition, a worldwide survey of institutional planning and evaluation practices revealed a general reliance on processes driven by the interests of researchers – the systematic consideration of stakeholder opinion and evaluation of research outcomes being less common. Finally, a series of semi-structured interviews with senior heritage professionals explored their experience of collaborative research. The results identified key areas where strategic support is needed to promote user participation and enhance impact. These include training for research readiness, engagement, and impact for both researchers and users; better methods for needs and outcome assessment; affordable open access options and greater diversity of knowledge exchange opportunities. Finally, the need for ethical guidelines for responsible research, and greater emphasis on non-academic impact within research rating systems are discussed.     

面向技术创新的企业信息情报能力成熟度诊断模型研究

首先对企业技术创新中的信息流动进行分析,发现企业信息流动要经过外部环境监测、评估与辨识、深入获取、分析与加工、传播和应用共6个环节。根据企业信息流动环节归纳出企业信息情报能力由内部信息共享能力、外部信息获取能力、创新信息分析能力和创新信息应用能力等4个维度组成。然后将企业信息情报能力发展阶段划分为混沌、萌芽、发展、成熟4个阶段。根据企业信息情报发展阶段,将企业信息情报能力成熟度诊断模型分为4个级别,混沌阶段对应第一级不规范;萌芽阶段对应第二级有规范;发展阶段对应第三级有效;成熟阶段对应第四级高效。最后,将诊断模型运用到长沙市工业和信息化委员会组织的长沙市中小企业“协同创新”示范活动中,效果良好,验证了企业信息情报能力成熟度诊断模型的有效性。     

Innovations online

The St. Albans Primary Care Information Service (STAPCIS) is a database of locally focused information designed to be of use for GPs and the Primary Care team as a whole in a particular area. It is currently being used by practices in the St. Albans, Dacorum and Watford & Three Rivers Primary Care Groups. STAPCIS developed from a project initiated in late 1997 to pilot the use of the WAX software to improve access to directory‐type and full‐text material needed for easy access by primary care staff and traditionally difficult to manage. The database is updated centrally by the STAPCIS Librarian who distributes the new editions to the practices. The WAX software itself was developed by the Cambridge Centre for Clinical Informatics. ^* * The Cambridge Centre for Clinical Informatics no longer deal with the software, a new company (WaX Info Ltd.) is now marketing the new version of WaX. The Cambridge Centre for Clinical Informatics Web site is still available for those needing information about the older version < http://www.medinfo.cam.ac.uk/wax/Default_old.asp >
STAPCIS contains locally and nationally produced relevant information from a variety of sources, including full‐text clinical guidelines and directories of Trusts. Decisions on new content are made by a Steering Group and the GPs and Primary Care teams are particularly encouraged to make suggestions regarding new content. The service is financially supported by the three primary care groups. The STAPCIS Librarian is project‐managed by the Library & Information Development Unit (North Thames < http://www.nthames‐health.tpmde.ac.uk/rliu/ntrliu.htm >), which also provides additional equipment and expertise. A new software company, WaX Info Ltd (< http://www.waxinfo.com/ >), will soon be releasing a new version of the software, WaX. WaX consists of a WaX client and WaX ActiveLibrary server software. With the new version, the ‘books’ of information will still be stored on the user’s PC, retaining the speed of access, but the server will enable users to ‘borrow’ books from remote locations and will provide automatic updates of all books. The new software will improve the management and distribution processes of STAPCIS once all of the practices have Internet connectivity.     

从普适技能到嵌入实践——国外信息素养理论与实践回顾

20世纪70年代,在信息技术迅速发展和信息资源日益重要的背景下,信息素养概念产生。随后,美国图书馆界率先将书目指导业务转型为信息素养教育,信息素养也成为图书馆情报学的重要研究领域。本文主要依据国外信息素养领域文献及其他相关文献,对信息素养概念、理论、实践的演进进行了比较全面的分析和总结,旨在为国内同仁从全局角度理解国外信息素养领域的各种变化,提供线索和洞见。研究发现:国外信息素养领域对早期信息素养概念进行了四种不同性质的修正及两次颠覆性改变,引进和发展了多种相关理论,包括各种流派的建构主义学习理论、各种批判理论和实践理论,实施了不同路径的信息素养教育实践;这些相互影响的发展变化导致了三种信息素养范式的出现:普适技能范式、情境化能力范式和嵌入实践范式。通过对已有范式的反思,本文提出未来信息素养研究和实践应将培养持久的信息获取利用习惯纳入考量范围。     

俄罗斯图书馆学情报学高等专业教育:国家标准与发展方向

20世纪90年代以后,由于国家政治、经济体制的变化和现代信息技术对图书馆事业的广泛影响,俄罗斯的图书馆学情报学教育遇到了重大的压力和挑战,面临变革的艰巨任务。第三版俄罗斯图书馆学情报学专业教育国家标准的出台并实施,明确了俄罗斯图书馆学情报学专业教育的变革方向,即专业人才培养类型多元化、课程结构人文化和技术化并重以及教育质量评估制度化,展示了俄罗斯图书馆学情报学专业教育的良好前景。     

The attitudes of health care staff to information technology: a comprehensive review of the research literature

Objectives: What does the publicly available literature tell us about the attitudes of health care staff to the development of information technology in practice, including the factors which influence them and the factors which may be used to change these attitudes? Methods: Twelve databases were searched for literature published between 2000 and 2005 that identified research related to information technology (IT), health professionals and attitude. English language studies were included which described primary research relating to the attitudes of one or more health care staff groups towards IT. Letters, personal viewpoints, reflections and opinion pieces were not included. Results: Complex factors contribute to the formation of attitudes towards IT. Many of the issues identified were around the flexibility of the systems and whether they were ‘fit for purpose’, along with the confidence and experience of the IT users. The literature suggests that attitudes of practitioners are a significant factor in the acceptance and efficiency of use of IT in practice. The literature also suggested that education and training was a factor for encouraging the use of IT systems. Conclusions: A range of key issues, such as the need for flexibility and usability, appropriate education and training and the need for the software to be ‘fit for purpose’, showed that organizations need to plan carefully when proposing the introduction of IT‐based systems into work practices. The studies reviewed did suggest that attitudes of health care professionals can be a significant factor in the acceptance and efficiency of use of IT in practice. Further qualitative and quantitative research is needed into the approaches that have most effect on the attitudes of health care staff towards IT.     

A non-linear model of information sharing practices in academic communities

A new model of information sharing practices in academic communities is based on Latour's circulatory system of scientific facts, and some elements of Foster's non-linear model of information-seeking behavior. The main proposition of this model is that information-sharing practices and context simultaneously shape each other. The proposed model supports Foster's conceptualization of information practices as non-linear processes, but its emphasis on the interdependence between context and information practices provides a more effective means to capture complex negotiations involved in information-sharing practices. The proposition is that the major reason for nonlinearity in information practices is a continuous shifting of actors' interests, pressures, and concerns. Capturing these dynamic relations becomes possible through this model. The model also offers a way to generate a number of research questions and hypotheses, and as such it could be a useful tool for empirical studies on information sharing in academic communities.     

Reducing Patron Information Overload in Academic Libraries

Information overload interferes with our abilities to use information effectively. It represents a challenge in searching print as well as online collections. Academic librarians have developed strategies to help their patrons reduce the effects of information overload. This article provides best practices employed by academic librarians to reduce their users’ information overload. Five themes emerged in a review of the literature: information presentation, library instruction, user strategies, librarian roles, and software technologies. Information literacy instruction remains particularly important in combating information overload since the promotion of users’ research skills facilitates their search competencies. Research on information problem solving that focuses on metacognitive strategies may help decrease information overload among users searching digital libraries.     

Information world mapping: A participatory arts-based elicitation method for information behavior interviews

Participatory, arts-based methods generate rich data with which researchers can explore information behavior in context, and may be particularly apt when engaging with youth or participants with low literacy levels. Information world mapping (IWM) is an innovative and interactive drawing-based interview technique for data elicitation. Initially developed for use in a study of young parents’ health information practices, IWM guides participants in depicting their personal social information worlds, including items, places, and relationships. Maps are then used to facilitate critical incident elicitation of participants' stories about, and interpretations of, their information practices. Within the young parent study, three styles of map were commonly seen: the directional map, the mind map, and the symbolic map. Use of IWM requires time and ethical care, but the method enables researchers to center participants’ own perspectives on information practices, triangulate data obtained via more traditional methods, and enrich understanding of social information worlds.     

美国高校信息素养教学内容剖析与启示——以德克萨斯州立大学的TILT为例

为了解并借鉴美国高校信息素养教学的成功经验,以德克萨斯州立大学的信息素养课程(TILT)为实例,对其内容进行深入剖析。总结TILT可资借鉴的长处:全面理解信息素养的内涵,重视文献源知识,以通论方式组织本课程教学,将文献利用的内涵定位在文献的合理合法使用上。提出了改进信息素养课教学内容组织方法的具体建议:采用TILT的“通论”方式组织课堂教学,把国内惯用的“各论”方式限于实习课教学。