Use of teams in technical services in academic libraries

A review of library literature shows a general trend of technical services in academic libraries to reorganize into teams. This paper analyzes the results of a survey conducted in 2010 in order to answer four research questions: how extensively technical services in academic libraries have moved into the use of teams in organizational structures; how extensively technical services in academic libraries have done training related to teams; what team characteristics are demonstrated by teams in technical services in academic libraries; and how the effectiveness of teams is perceived by staff and faculty who work in technical services in academic libraries.     

The Climate of Change:

Changes in information technology, in institutional or societal imperatives, and in user expectations are forcing library administrators to re-examine not only the library's basic services but also the organizational structures which have been created over time to support those services. Organizational change-particularly structural change-is prescribed. The traditional separation of the two major divisions of libraries, technical services and public services, has often been the focus for discussions of library organizational change. Are libraries modifying their organizational structures? Are models evolving which may be adapted by other libraries? The author reports the results of a recent survey of organizational change in university libraries and describes the changes which are taking place. While the long-standing structures are still largely in place, new alignments of functions and non-traditional work unit groupings are becoming more commonplace. No matter how a given research library defines its future, collaboration, flexibility, and fluidity will be the key attributes that characterize its operations and services. (Woodsworth et al., 1989, p.138). Current library administrations should move quickly to flatten hierarchical structures. (Heim, 1989, p.199). Typically identified as the most desirable future is a scenario that includes a flexible organizations facilitating staff growth and increased contribution to the university missions. (Webster, 1989, p.201).     

Technology and organizational change in libraries

Many influences on the organizational structure of libraries can be discerned, of which technology perhaps is the most pervasive. This paper discusses some of the ways technology is influencing organizational change in libraries and what can be done to direct these changes positively in a manner that will benefit libraries.     

The Role of Professional Associations in Organization Change: Toward User-Centeredness

The title of this volume suggests that academic and research libraries should adopt a more "user-centered" approach in response to environmental trends and proposes a need for organizational change to arrive at a user-centered state. Other papers in the volume address specific trends and the responses—current or envisioned—of the library in an institution of higher education. This paper addresses the role of professional associations in the process of organizational change. It accepts as a given the assertion that organizational change is necessary and that user-centeredness is a desirable characteristic of libraries, of higher education institutions, and of associations.     

图书馆联盟内的数字馆藏的建设与共享——华盛顿研究图书馆联盟数字化生产中心介绍

华盛顿研究图书馆联盟是当今美国网络环境下，开展资源共享活动中较为成功的实体。2002年，基于联盟会员图书馆馆藏数字化的需求，联盟扩大资源共享服务范围，在联邦政府基金的帮助下建立了数字化生产中心。该中心由会员图书馆集资，集中利用技术力量、管理人才和设备进行数字化生产。经过四年多的实践，该中心在管理模式和数字化生产技术以及资源共享等方面均有一套独特的合理可行的策略和方针。本文作者以第一手资料详细介绍该中心的服务、管理、数字化馆藏的技术结构以及集中型数字化生产中心的优点。希望将这个模式介绍给国内同行。     

论图书馆组织文化与人力资源管理

剖析图书馆组织文化的内涵厦其特征，阐述图书馆组织文化对人力资源管理的协调功能，并结合我国图书馆的实际，探讨组织文化理论在图书馆人力资源管理中运用的几个问题。     

论大学图书馆部门组织设计

按照部门组织设计中部门技术框架理论,当今大学图书馆应设立的文献资源建设、信息服务和技术保障三个部门,均会受到技术例行性和技术依存性的影响。文献资源建设部门表现为技艺性技术和序列性依存,信息服务部门表现为例行性技术和集合性依存,技术保障部门则表现为工程性技术和相互性依存。高校馆在调配员工时应充分考虑这些部门的技术特点。图3。表1。参考文献5。     

我国公共图书馆社区信息服务研究的回顾和展望

简介近10年来我国公共图书馆社区信息服务研究的历史沿革;从数量和内容两方面对这一领域的研究现状进行论述;指出目前我国公共图书馆社区信息服务存在的不足,对社区信息服务研究今后应解决的问题提出看法。     

Out of the nest: the cataloger in a public services role

In today’s libraries, catalogers must often assume other roles. Because of outsourcing, shrinking staffs, expanded services, and shifting priorities, specialization in cataloging is frequently no longer an option. Taking on other types of responsibility can be quite daunting to those who have been in technical services for an entire career. This paper examines the benefits and challenges for a cataloger who is working in public services. It discusses what qualities a cataloger can bring to public services work along with the advantages for the cataloger in working with the public. Some survival strategies will be offered for the cataloger making the transition to public services work or working with multiple departmental assignments. The overall approach is positive, but realistic in the acknowledgment that this role change can be very demanding for catalogers.     

Outsourced library technical services: The bookseller's perspective

This paper looks at outsourcing library technical services primarily from the perspective of the relationship between outsourcing libraries and their suppliers. It first looks at why businesses outsource and how suppliers gain sufficient advantages to benefit those businesses. The author then extends these concepts to libraries and the booksellers who provide them with these services. Based upon business literature and practical experience, the author outlines some of the potential pitfalls in outsourcing arrangements and what can be done to minimize them. The author concludes with a call to temper enthusiasm for outsourcing in view of the sober realities of doing business in a complex, fast-changing environment.     

Surviving to Thriving: Advancing the Institutional Mission

ABSTRACT

Academic research libraries can employ several approaches to advance the institutional mission. First, libraries can shift from goals focused on collections and traditional library services and instead align with their campus academic plan and an emphasis on supporting the institution's strategic initiatives. A second approach is for libraries to modify their organizational structures from being function-based on the tasks that traditional libraries performed (e.g., public services, technical services, collection development) and move instead toward organizational units that directly support their university's missions (e.g., undergraduate education; graduate and professional education; research, scholarship, and creative activity; and public engagement). The key is to have library staff engaged in work that contributes to vital institutional outcomes such as student success and faculty research productivity. Academic research libraries should also continue to work towards an assessment program that demonstrates the value of the academic research library in providing quality services that advance the institutional mission.     

高校图书馆网上服务的互动交流性评价

通过对中国高校数字图书馆联盟49所高校图书馆主页反映的网上服务的调查统计分析，从服务项目设置、服务内容、技术功能、人员素质等方面揭示出目前高校图书馆网上服务的互动交流性存在的不足，提出强化网上服务的互动交流性能，拓展高校图书馆网上服务的发展空间和技术创新潜力。     

网络环境下的图书馆个性化信息服务

论述了图书馆拓展个性化服务的必然性，介绍了国内外图书馆开展个性化服务的情况，网络环境下图书馆开展个性化服务的方式和技术一并提出图书馆实现网络信息个性化服务要注重的几个问题。     

Organizational Learning in Libraries at For-Profit Colleges and Universities: A Mixed-Methods Analysis

Despite successful application of organizational learning to enhance services in academic libraries, little is known about organizational learning in libraries of for-profit colleges and universities (FPCUs). A quantitative online survey, followed by qualitative interviews, served to assess and explore the use of organizational learning in libraries at FPCUs. Data reflected medium to high levels of organizational learning in the libraries studied, as well as a negative relationship between organizational learning and number of students enrolled. Common themes in the interview responses included external pressures from the FPCUs making it more difficult to implement organizational learning, and the importance of communication.     

The hybrid librarian: the affinity of collection management with technical services and the organizational benefits of an individualized assignment

Collection management and technical services have a natural affinity that is not reflected in the organization of many academic libraries, where subject librarians are often aligned with reference. This article examines organizational and individual approaches to librarian assignment, along with the place of collection management in the organization.     

Stimulators and barriers towards social innovations in public libraries: Qualitative research study

Public libraries have a huge potential to be creators and facilitators of social innovation in communities and society. Qualitative research based on interviews with 27 librarians showed that social innovation in libraries can take the form of educational and cultural activities, leisure and networking activities and social support services. The main goal of the research was to find out what factors support and make these innovations difficult in public libraries. A four-layer model of barriers and stimulators for social innovation is presented, which includes structural, local, organizational and personnel levels. The model could serve to inform librarians, their stakeholders and governments about all levels of barriers and stimulators connected to innovation of library services and social re-positioning of public libraries in the future.     

高校图书馆用户服务的创新发展趋势研究

[目的/意义]总结近年来高校图书馆在转型与发展的进程中,用户服务所呈现出的变化趋势,以期为这方面工作的开展和理论研究提供参考。[方法/过程]主要采用文献调查法和案例分析法,探讨高校图书馆用户服务体系的再构建和用户服务的发展趋势。[结果/结论]为适应信息化社会的到来,高校图书馆积极调整其职能定位,不断探索用户服务的新模式和新手段,并在此基础上重新构建用户服务体系,在这一进程中,用户服务在理念、机构、模式、内容、亮点、营销、合作等方面呈现出明显的变化趋势。     

港澳地区主要大学图书馆与公共图书馆考察报告

从管理理念、读者服务、资源建设和技术支持等方面介绍赴港澳地区主要大学图书馆与公共图书馆参观考察的情况,并提出加强图书馆工作的建议。