Are Students Customers in Finnish Higher Education?

This study examines Finnish higher education students’ perceptions of whether students are customers, based on qualitative interview data. The article contributes to the discussion on students as customers by giving attention to students’ own voices from a country where tuition fees are not generally collected. The data are presented and analysed using a matrix of preference and perception of seeing students as customers. While the data contained student voices insisting that it is not appropriate to talk about customers because money is not involved, different orientations showing either a preference or perception of students as customers were also described. It is concluded that seeing a student as a customer might be a solution to various higher education challenges which are not all related to tuition fees.     

Students’ Views of Learning in Vocational Education

The aim of this study was to investigate students’ conceptions of learning and approaches to learning within vocational education. A group of car‐mechanic students (n = 30) were interviewed at the end of their programme. The phenomenographic approach was used as the point of departure, and, as a result of the analysis, qualitative similarities and differences in students’ conceptions and approaches were found. The distribution of conceptions and approaches showed that half of students were classified as representing a quantitative view of learning and as favouring a surface approach. However, in order to encourage students to develop a qualitative view of learning and to use deep approaches, more attention must be paid to the ways in which students conceive learning within the school context and how they actually do in order to meet the demands they experience within their education.     

Post‐Graduate Certificate of Education Students’ Training: An Additional Alternative

Abstract

This paper contends that the growth of Quality Management (QM) has been fuelled by the government's concern for greater accountability and the rise in managerialism in higher education institutions. It also notes that some members of the academic community have perceived certain aspects of QM to be a challenge to traditional academic autonomy. The differing QM roles of the Higher Education Funding Council for England and the Higher Education Quality Council are examined and various stakeholders’ initial concerns with early QM structures and systems are explored. Harvey and Green's (1993) typology is used as an analytical framework to uncover the rationale for the blend of QM that is developing. There has been the tendency to utilise more mechanistic systems such as ISO 9000 and Total Quality Management because of the problems of measurement with more qualitative approaches. The paper concludes by warning that there needs to be far greater agreement amongst stakeholders on the nature of quality and the QM structures and systems if the objective of an effective, consumer‐orientated form of higher education is to be achieved.     

Who Cares About Caring in Early Childhood Teacher Education Programs?

The ability to care for oneself, near and distant others, animals, plants, human-made objects, and even ideas is an antidote for violence in its many forms as experienced in childhood as well as adulthood. This article makes a case for facilitating the development of the ability to care as children develop. The authors emphasize the importance of teachers facilitating this development. However, early education teachers may not be able to nurture the ability to care in others without the ability to care being facilitated in their own development. This article emphasizes the importance of creating caring teacher education programs as a model to foster its development in preservice early education teachers.     

Do Double Minority Students Face Double Jeopardy? Testing Minority Stress Theory

Data from 2 studies revealed that ethnic and sexual minority clients experienced greater psychological distress on multiple dimensions than did European American or heterosexual clients, respectively, as did ethnic and sexual minority students who were not clients. Among sexual minority students, ethnicity was not an added source of distress. Among ethnic minority students, sexual minority status was associated with heightened psychological distress.     

Students’ Perception of Change in the Singapore Education System

This paper presents the findings of a research that examines students perception of the change in the Singapore Education System and how that impacts on their satisfaction and outlook. Analysis of the data obtained through a questionnaire and face-to-face interviews shows that the more favourable the perception of change amongst students, the more favourable is their satisfaction and outlook. The implication for education leaders is that it is important to understand student perception of change because they are the ultimate beneficiary of change.     

Minority Education in Georgia: Is It Delivering What Is Expected?

This article explores the issue of minority education in the nation of Georgia, and this research aims to identify the reasons for minority educational problems. The results of school exit exams, literacy research studies, and the 2009 Program for International Student Assessment were used to highlight the differences in educational achievements of minority and majority students. Content analysis and empirical analysis of focus group discussions form the methodological basis for this study. The research identifies two important factors that influence the quality of general education in minority schools: (a) national curriculum and school textbooks and (b) teacher certification and professional development. Based on these results, the article provides suggestions for the improvement of teacher qualification, school curriculum, and textbooks for non-Georgian schools in Georgia. The author will argue that without fundamental, long-term, and sophisticated national curriculum and textbooks, as well as professional development reforms for teachers, integration of society will remain a problem in Georgia.     

Students’ imaginings of spaces of learning in Outdoor and Environmental Education

In this article, I interrogate students’ stories about the spaces and places in a tertiary Outdoor and Environmental Education course that support and shape their environmental ethics. Drawing on a longitudinal qualitative study, I explore the ways in which particular sites of learning (outdoor, practical learning) are privileged and how particular stories of outdoor spaces get reproduced. I employ the work of poststructuralist geography scholar Doreen Massey in my analysis to highlight the intersections between space, relations of power and identity. This analysis also underscores the simultaneity of multiple and conflicting stories around Outdoor Education’s outdoor (practical) and indoor (theoretical) learning spaces. I conclude by drawing on Elizabeth Ellsworth’s work on anomalous places of learning to explore some of the spaces in-between the indoor/outdoor binary as a way of interrupting and re-imagining places and spaces of learning in Outdoor Education.     

Dynamics of Engineering Education ?Uniformity or Quality

A number of internal and external pressures bear down on engineering colleges today. These include the shortage of experienced manpower, the rapid rate of scientific discoveries requiring absorption in curricula, the increasing college population, competition by industry for faculty members, and the need for additional income for plant expansion and faculty salaries. Within the body of engineering schools, one faction presses for the scientific reorientation of curricula while another holds to the professional art of design as the principle requirement in engineering colleges. Despite the traditional assumption that education is distinguished by large moments of inertia and that the time scale is measured in terms of generations, we lack sufficient time in a world of latent chaos. Positive and exciting internal forces must be injected into our dynamic system.     

Unravelling Quality in Higher Education: What Say the Students?

Abstract

The extant literature on quality assurance in higher education points to a dearth of empirical studies on students’ conceptions of quality in higher education. This interpretivist article reports on a study that explored the conceptions of quality in higher education by final year undergraduate students in six academic disciplines at Makerere University, Uganda. Data for the article was collected from 50 final year students in eight discipline-specific focus group discussions and was analysed using thematic analysis. Four conceptions of quality in higher education were evident from the participants’ responses, namely: quality as transformation (value-added); quality as fitness for purpose; quality as excellence; and quality as consistency/ perfection (zero-errors). Nevertheless, transformation and fitness for purpose featured as the dominant conceptions of quality in higher education and these conceptions of quality did not take place in a vacuum. The students rationalised transformation and fitness for purpose by what they perceived the purpose of higher education to be. The multiple and yet competing purposes of higher education occasioned the two definitions of quality in higher education. Therefore, consensus on the meaning of quality can be hastened by arriving at a common purpose of higher education in a given society rather than engaging with the notions of quality themselves. This thinking presupposes the idea that the purpose of higher education varies across time and space and the definition of quality in higher education should be responsive to the prevailing purpose(s) of higher education in a given society.     

Faculty Incivility in Higher Education of Afghanistan: Students’ Perspectives

Interchange - The study investigated students’ perception of faculty incivility in higher educations of Afghanistan. It studied faculty behaviors perceived the most uncivil by students and...     

On the Epistemic Value of Students’ Conceptions in Science Education

Science & Education - In this article, I present an analysis of the epistemic value of the students' conceptions, as employed in the current constructivist research. I focus on the...     

Mergers in Higher Education -- Success or Failure?

Tertiary Education and Management - The demands for greater efficiency, higher quality and reductions in public budgets have meant that continually more countries are looking closely at the...     

An Exploratory Study of Minority Students’ Technology Usage and Perceptions of Technology: Nontraditional Adult Students in Technology-Based Environments

Abstract

The study examines nontraditional, African-American adult students’ use of technologies and their perceptions toward this in technology-based environments. Technology perceptions included computer self-efficacy, Internet self-efficacy, user attitude, and computer anxiety. The effects of student characteristics on these factors and the relationships between these factors were examined throughout this study. Participants included minority students who participated in face-to-face or online undergraduate courses offered in continuing education. A quantitative approach was undertaken to analyze the collected data. Results indicated that nontraditional minority students utilized basic software tools more frequently than the advanced ones, suggesting that many of them may lack the knowledge or skills for advanced technologies. Age, hours spent online, and previous online course experiences influenced students’ technology perceptions. Gender did not have an impact on technology perceptions. Internet self-efficacy was affected by most of the student characteristics variables. Computer self-efficacy was found to be a good predictor for both user attitude and computer anxiety. (Keywords: technology usage, technology perceptions, student characteristics, computer and Internet self-efficacy, minority students)     

Uniquely Similar or Similarly Unique? Education and development of teachers in Europe

Teacher education is at present being re-shaped in some, mainly Anglophone, countries by a variety of policies. Although some of the same trends are discernible in mainland Europe, other inheritances and perspectives are also evident. The present paper focuses on five European trends in the education and development of teachers: professionalism, inheritances, research, feminisation and globalisation. It is proposed that "Anglophone" policies (which are equated with neo-liberalism) and "European" policies (which are equated with social democracy) have different emphases and priorities, though, in turn, are shaped by specific national cultures and histories. At the same time, shared concerns are evident across nations, policies, cultures and histories--hence the question posed in the title of the paper as to whether teacher education in different countries is "Uniquely Similar or Similarly Unique?".