Undergraduate orientations towards higher education in Germany and England: problematizing the notion of ‘student as customer’

There is a great deal of discussion in the academic literature around how the current conditions in higher education frame students as customers. Observers are of the view that rankings and marketing, an increased focus on student satisfaction, and particularly tuition fees, encourage an instrumental, passive attitude towards a university education. Given the volume of attention directed towards this topic, it is perhaps surprising that there is relatively little scholarship that examines it empirically. Some who have addressed it presumed a customer/consumer orientation in students and have been somewhat—but not entirely successful—in generating evidence to confirm those assumptions. It appears that the expectations of this instrumental, passive orientation are being realised in part, but that this is also mediated by other dispositions. What could be considered to be missing from the analysis thus far is an exploration of how students make university-related decisions (not simply what choices are based on) and how they understand the respective roles of the student and university. This study begins to fill that gap, exploring the orientations towards university of undergraduates in Germany and England, two countries where the diffusion of market conditions in higher education policies has been somewhat contrasting. Distinctions between the German and English students did emerge, but these were less based on those countries’ unequal engagement with tuition fees and rankings and more to do with other aspects of their university cultures and the world beyond their degrees. This suggests that how people approach their time as students is more complex than some of the literature assumes. Furthermore, at the very least, any consideration of this topic must include an analysis of how students themselves understand and experience their higher education and broader social contexts.     

A reconceptualisation of ‘knowing Asia’ in Australian education

Since 1969, over 60 Australian government and non-government policies, documents, committees, working parties and organisations have explored the need to ‘know Asia’. In schools, this engagement is conceptualised as ‘Asia literacy’ and disseminated in the emerging Australian Curriculum through the cross-curriculum priority ‘Asia and Australia's engagement with Asia’. However, ‘Asia literacy’ often struggles for purchase in Australian education. I argue that finding traction requires disruption of the dominant discourse of ‘Asia’ as a unitary construct and questioning what constitutes ‘Asia’. This article explores how discourse can be reconceptualised to open up space for schools to engage with ‘knowing Asia’.     

‘Time is not enough.’ Workload in higher education: a student perspective

Students' workload has been recognised as a major factor in the teaching and learning environment. This paper starts by structuring the different conceptualisations of workload described in the scientific literature. Besides the traditional distinction between objective and subjective or perceived workload, a distinction between conceptualisations focusing on the perception of quantitative and qualitative aspects of workload comes to the fore. This qualitative study investigates what workload means for students in higher education. Forty Civil Engineering and Educational Sciences Master's students were interviewed. The results show that ‘having time’ is a precondition for experiencing a manageable workload. When this precondition is fulfilled, the interest of a student and the ability to plan and set priorities play an important role in the perception of workload. Finally, the results show that several aspects of the learning environment can influence this interest and the perception of workload.     

From ‘no’ to ‘yes’: postcolonial perspectives on resistance to neoliberal higher education

Various scholars have suggested ways to resist neoliberal conditions in higher education (HE). In analysing current neoliberal policies and practices in HE, I suggest that postcolonial theories of resistance can enhance our ability as faculty and administrators to understand and ‘resist’ these policies and practices. In this article, I review four modes of postcolonial resistance as described by David Jeffress (2008), mobilizing a critique of resistance as writing and cultural practice and challenging the reactionary nature of subversion and opposition. I argue that we need to place emphasis on transformational resistance, or the creation of new ways of being, knowing and doing in HE in order to transform the academy.     

‘Maintaining competence’: a grounded theory typology of approaches to teaching in higher education

This paper presents a contingency theory of approaches to teaching in Higher Education adopted by university academics who teach heterogeneous student cohorts within a changing university context. The study is located within the substantive context of academics within Australian universities who teach within the broad field of management studies. Orthodox grounded theory is employed to generate a contingency typology comprised of four separate teaching approaches: Distancing, Adapting, Clarifying, and Relating. The model demonstrates how academics utilise a variety of teaching approaches to address their ‘main concern’, namely maintaining their professional competence within the context of a rapidly changing university landscape and significantly heterogeneous groups of students. We have labelled this process ‘Maintaining Competence’. This model stresses the importance of the twin forces of structure and individual agency in determining teaching approaches. It emphasises the value of analysing what academics actually do in the classroom situation, rather than concentrating on normative assumptions of what they should do in terms of best practice.     

In search of the feeling of ‘belonging’ in higher education: undergraduate students transition into higher education

ABSTRACT

Previous research that evaluated first year students’ transition into university found that the values of ‘being, belonging and becoming’ were important in particular within the first few months and within the first year of university. From our previous work, we reported that three things matter to students: the academic staff they work with, the nature of their academic study and the feeling of belonging. This paper provides a further illumination to our work by reporting on the qualitative data collected in the same study. The study included 530 students from five cohorts over a five-year period. As part of the Student Experience Evaluation instrument, open-ended questions probed students about their early experiences of belonging and transition into university. This original research uses rich data to illuminate the scales and items from previous quantitative data analysis to explore ‘belonging’, triangulated with research from the field. This paper is timely due to increased emphasis placed on learning and teaching with the introduction of the Teaching Excellence Framework. Student satisfaction is not a simplistic measure and this study articulates the complexity of student belonging in Higher Education.     

Mobile student to mobile worker: the role of universities in the ‘war for talent’

Universities, as part of the neoliberal regime imposed on them, are being co-opted into a ‘war for talent’, in which national economic success is heavily invested. We examine part of this ‘war’ that affects universities directly – the recruitment of ‘the brightest and the best’ internationally mobile students and their subsequent retention by the host country as high-skill workers. After an account of this war for talent and its implications for higher education, we review the literature on study-migration transitions by international students and identify gaps in both data and theorization. We propose a three-part model that uses the notion of ‘flows’ to organize a research agenda in this field and the possible roles of universities in implementing it. We conclude that only by resisting full recruitment into this global talent war can academic researchers continue to maintain the integrity and value of their professional and disciplinary calling.     

From ‘brain drain’ to ‘brain bridging’: transnational higher education development and graduate employment in China

ABSTRACT

In the past few decades, the internationalisation of higher education has become an increasingly popular trend across different parts of the globe. The fierce global competition and the aggravating unemployment rate, coupled with low teaching and research quality revealed by universities in mainland China, have inevitably compelled a growing number of Chinese students, in particular the financially-able ones, to pursue higher education overseas or to enrol in transnational higher education offered in mainland China. Realising the severe problem of ‘brain drain’ and having a strong conviction to transform its higher education system to become more international for enhancing the global competitiveness of its higher education system, the Chinese government has made different attempts to enhance higher education quality by learning and incorporating new ideas and practices from overseas institutions, particularly encouraging the development of transnational higher education to change the higher education landscape. With particular reference to examining the way these students evaluate their future prospects in choosing different alternatives for further studies in higher education, this study sets out against the context briefly outlined above to critically analyse the motivation of students who choose to study abroad or enrol in Sino-foreign cooperation universities. This study also discusses the extent to which the internationalisation of higher education would affect the situations of ‘brain drain’ and graduate employment in China.     

The contribution of non-formal learning in higher education to student teachers’ professional competence

This article reports a mixed methods study on the contribution of various aspects of pre-service student teachers’ learning in initial teacher education (ITE) to their professional competence in a Five-year Bachelor of Education Programme in Hong Kong. Special attention is given to how student teachers’ non-formal learning in higher education contributes to their professional competence, an under-researched area in teacher education. A total of 282 student teachers participated in the quantitative survey, 18 of whom were interviewed. Although  Undergraduate Learning Experience: Formal Learning and Non-formal Learning was not the most highly rated factor, multiple regression indicated that it was the only ITE professional learning factor that significantly predicted all dimensions of professional competence. This supports the hypothesis that non-formal learning as a part of learning in higher education makes a significant contribution to student teachers’ professional competence. The qualitative findings showed that non-formal learning provided opportunities for service learning, co-curricular activities, and student exchange programmes with different objects of engagement. Student teachers constructed pedagogical content knowledge, general pedagogical knowledge, and knowledge of context through hands-on experiences, professional dialogue with practitioners, and observations of others’ practice. Such knowledge contributed to their competence in classroom teaching and to work in schools. Implications for ITE are discussed.     

The dynamics of ‘market-making’ in higher education

Abstract

This paper examines what to some is a well-worked furrow; the processes and outcomes involved in what is typically referred to as ‘marketization’ in the higher education sector. We do this through a case study of Newton University, where we reveal a rapid proliferation of market exchanges involving the administrative division of the university with the wider world. Our account of this process of ‘market making’ is developed in two (dialectically related) moves. First, we identify a range of market exchanges that have emerged in the context of wider ideological and political changes in the governance of higher education to make it a more globally competitive producer of knowledge, and a services sector. Second, we explore the ways in which making markets involve a considerable amount of microwork, such as the deployment of a range of framings, and socio-technical tools. Taken together, these market-making processes are recalibrating and remaking the structures, social relations and subjectivities, within and beyond the university and in turn reconstituting the university and the higher education sector.     

Students’ perceptions of the role of assessments at higher education

The quality assessment agency higher education review noted that assessment and feedback in higher education still remains an area of concern for students. Despite this, very little research has been carried out to assess students’ experience of assessments. The evidence for what factors within assessments actually contribute to student engagement is not fully understood and more research is required. This research was a qualitative study comprising of three focus groups. The student participants were 4 male and 19 female undergraduate psychology students. The data was analysed using experiential inductive thematic analysis. Two themes were identified as effecting student learning. The first was teaching factors which included two subthemes: timeliness and type of assessment. The second theme was student factors which included two subthemes: academic maturity and emotions. These themes were found to be mediated by the relationship between tutors and students. The outcome relates to previous research while also providing a better understanding into the role personal qualities and emotional factors have on learner engagement. Strategies to promote academic maturity and reduce stress and fear in students could foster a more constructive approach to learning.     

Management as ideology: the case of ‘new managerialism’ in higher education

The paper explores ideological conceptions of management, especially ‘new managerialism’, with particular reference to their role in the reform of higher education. It is suggested that attempts to reform public services in general are political as well as technical, though there is no single unitary ideology of ‘new managerialism’. Whilst some argue that managers have become a class and have particular interests, this may not be so for all public services. The arguments presented are illustrated by data taken from a recent research project on the management of UK higher education. It is suggested that managers in public service organisations such as universities do not constitute a class. However, as in the case of manager‐academics, managing a contemporary public service such as higher education may involve taking on the ideologies and values of ‘new managerialism’, and for some, embracing these. So management ideologies do seem to serve the interests of manager‐academics and help cement relations of power and dominance, even in contexts like universities which were not traditionally associated with the dominance of management.     

From university to comprehensive higher education: on the widening gap between ‘Lehre und Leben’

The idea of a university is, ever since Humboldt, synonymous with the examplary life form. Here, the search for truth should be combined with an ambition to live a correct life. It is doubtful if Humboldt's idea of a university ever materialized, but it is nevertheless a regulative ideal of a rational society which within itself also contains the value of science and of education.The four imperatives of Humboldt's idea of a university are discussed: They are (1) the unity of research and teaching, (2) the unity of the various empirical sciences achieved through philosophy, once the queen of the sciences, (3) the unity of science and general upbringing (Bildung), and (4) the unity of science and universal enlightenment. There are tensions with regard to each one of these unities in the modern world, and the modern university has lost the extravagant position that it once occupied. It is argued in the end, however, that the greatest challenge for the modern university is to retain the spirit of the four imperatives, and seek to embody them in new, and modern forms.An earlier version of this article appeared in Studies of Higher Education and Research 1991(1), a newsletter distributed by the Swedish Council for Studies of Higher Education. We are grateful to the Council for permission to publish this revised version.     

Non‐traditional students in Australian higher education: Persistent inequities and the new ideology of ‘student choice’

Abstract

Despite the expansion of access to Australian higher education in the past decade, the participation shares of rural and isolated people and people from lower socio‐economic backgrounds have altered little and remain unacceptably low. This paper reports findings from two national studies at the Centre for the Study of Higher Education that have examined student choices about higher education, especially the inhibiting factors still present for non‐traditional students. The discussion focuses on the dilemmas and challenges for Australian universities in balancing the adoption of entrepreneurial approaches to student recruitment with an unfinished equity agenda. The paper raises questions about the new ideology of individual choice influencing university policy and whether or not this can be reconciled with social equity objectives.     

The changing status of higher education in the ‘moronic inferno’

Getting a good and relevant education is difficult enough to achieve within a context where social and economic needs are constantly unsettled by political policy. The public funding of the education sector has become a contested arena irrespective of a government’s ideology. Recent graduates from various disciplines from Town Planning to Philosophy report in university destination surveys that they have only found employment in areas unrelated to their academic training – for instance, in supermarkets, restaurants and other low-level service industries. How has it happened that the universalisation of mass higher education has contributed to a disconnect between the individual’s social aspirations and their economic status? What happened to the tacit promise that an extended period of intellectual development would prepare the individual for a life of valuable social contribution and financial security? Part of the answer lies in the success of higher education itself. Its popularity has changed its transformative capacity and allowed operational efficiencies to overrule academic quality. The university, ideally seen as a repository of intellectual intuition, has been remade into yet another modern corporation concerned with the bottom line and financial security. Why has it been necessary to remake the university in the image of the department store, supermarket or bank, and how has it been achieved without more critique?     

Teachers’ responses to student misbehavior: the role of expertise

In a quasi-experimental study, we investigated whether preservice and inservice teachers differed in their responses to minor student misbehavior. The participants’ task was to estimate how likely they would be to apply various predefined intervention strategies, while we simultaneously assessed response latencies. Results indicated that preservice teachers were more likely to choose harsh interventions such as school suspension, whereas inservice teachers were more likely to use mild strategies such as ignoring and nonverbal responses. The response latencies showed that the application of mild strategies seemed to belong to the behavioral routines of inservice teachers and were less likely to belong to those of preservice teachers. However, neither the ratings nor the response latencies of the two groups of teachers differed when it came to the application of moderately harsh strategies. The results are discussed with respect to teacher development and teacher education.