Do instant messaging interruptions help or hinder knowledge workers’ task performance?

The modern workplace environment is filled with interruptions due to the necessity of coworkers to communicate with each other. Studies have revealed that interruptions can impact task performance (TP). Communication interruptions are due, in part, to the unavoidable side-effect of using technology to facilitate these interactions. This experimental case study reports about an investigation we conducted on the role of instant messaging interruptions (IMI) and its implications on knowledge workers’ TP in a workplace environment. We have gathered data from knowledge workers engaged in an e-learning activity. The case study included a total of 60 experimental observations and analysis of the 120 records revealed that the time to complete a task (TPtct) for certain types of tasks, was significantly affected by IMI. This case study addressed gaps in IM interruption research and practical knowledge about the role of instant messages in the organization. Previous research has been conducted in a laboratory environment with interruptions generated by means other than actual IM. This case study used IMI with participants working in their normal workplace. Findings were used to provide a set of lessons learned recommendations for managers when it comes to the use of IM in the workplace.     

Assessing Model Similarity in Structural Equation Modeling

Two models can be nonequivalent, but fit very similarly across a wide range of data sets. These near-equivalent models, like equivalent models, should be considered rival explanations for results of a study if they represent plausible explanations for the phenomenon of interest. Prior to conducting a study, researchers should evaluate plausible models that are alternatives to those hypothesized to evaluate whether they are near-equivalent or equivalent and, in so doing, address the adequacy of the study’s methodology. To assess the extent to which alternative models for a study are empirically distinguishable, we propose 5 indexes that quantify the degree of similarity in fit between 2 models across a specified universe of data sets. These indexes compare either the maximum likelihood fit function values or the residual covariance matrices of models. Illustrations are provided to support interpretations of these similarity indexes.     

Learning through discussions

Students studying a third‐year e‐commerce subject experienced face‐to‐face and online discussions as an important part of their learning experience. The quality of the students' experiences of learning through those discussions is investigated in this study. This study uses qualitative approaches to investigate the variation in the students' understanding of what they were learning through discussions, and how they went about engaging in them. Quantitative analyses are used to investigate how the students' experience related to their performance. Key outcomes of the study include that the quality of the students' experience of learning through discussions is positively related to their performance and that face‐to‐face and online discussions have qualitatively different benefits for learning.     

Integrating alternative assessment in a project-based learning course for pre-service science and technology teachers

This paper deals with a required methods course, based on the national curriculum of science and technology for junior high schools. The course participants are pre-service teachers who study towards a B.Sc. degree in education in science and technology parallel to their studies in one of the faculties of sciences or engineering. Working in small teams, the students carry out a project in a Project-Based Learning (PBL) environment. The final outcomes of the project are group and individual written reports, a portfolio, a multimedia presentation and a physical model. The research question was: what implementation issues and processes do higher education students encounter in a Project-Based Learning environment which involves an alternative assessment approach? Qualitative and quantitative tools for collecting data included ‘the participant as observer’ observations at the classroom, semi-structured interviews with students, questionnaire, and analysis of students' reports and products. The findings relate to the advantages of PBL from the students' point of view, the challenges students experienced and perceived while conducting their projects, and the benefits students may gain from formative assessment.     

New “Starting Points” for Resources by Subject

The objective of the Starting Points Web page series at The University of Texas Health Science Center at San Antonio (UT HSC) Libraries is to provide specialized information resources in an organized online format. Highlighted resources include databases, journals, UT HSC campus information, funding sources, PubMed® RSS article feeds, and information about professional associations. This paper discusses the development process, planning, challenges, and outcomes of the Starting Points series.     

Sharing MedlinePlus®/MEDLINE® for Information Literacy Education (SMILE): A Dental Public Health Information Project

The SMILE project represented a partnership among the University of Texas Health Science Center at San Antonio Libraries, the Gateway Clinic in Laredo, and the San Antonio Metropolitan Health District. The project focused on improving dental practitioners' access to reliable information resources and integrating the best evidence into public health dental practice. Through its training program, SMILE cultivated a set of “power information users” among the dentists, dental hygienists, and community health workers (promotores) who provided public health preventive care and oral health education. The dental public health practitioners gained information literacy skills and increased their knowledge about reliable sites such as blogs, PubMed®, and MedlinePlus®. This project fostered opportunities for expanded partnerships with public health personnel.     

Endurance of Undergraduate Attitudes Toward Older Adults

This cross-sectional study assessed undergraduate attitudes toward older adults and attitude endurance 3 to 18 months after aging coursework. Survey respondents included 349 students who took an aging elective and 430 comparison students. Aging-elective students indicated more positive attitudes than comparison students. Attitudes did not vary across 3 groups staggered by time elapsed from completing the course until testing (3 to 18 months). 4 variables accounted for the variance in attitudes toward elders at a statistically significant level: majoring in biology, having frequent or occasional contact with unrelated older adults, taking an aging course, and post-course knowledge of aging.