Institutional policy process improvement: using structurating activity theory to inform practice

Organizational communication scholars are increasingly called upon to use theoretical knowledge to address problematic processes in public institutions. This article reports a process improvement project focused on a university conflict of interest (COI) policy as an example of how scholars can engage theory to improve ongoing policy processes. The project team included communication scholars and research administration staff who designed, implemented, and evaluated the mixed-methods project guided by structurating activity theory. Baseline survey results were used to design the process improvement project. Results of the follow-up survey indicate that researchers who participated in some aspect of the process improvement project (i.e. attending a policy café, using the redesigned website, or reading the new Quick Reference Guide) reported higher levels of policy communication and knowledge and more positive attitudes toward the COI policy than researchers who had not engaged with process improvement efforts. We offer theoretical and practical implications of results for organizational communication scholars and practitioners.     

A pillar of the Youngstown community: The Public Library of Youngstown and Mahoning County engages in the Harwood practice

ABSTRACT

The Harwood Institute arrived in Youngstown, Ohio, in 1999; and today, over 18 years later, its teachings have made a profound effect upon the city. The Youngstown Public Library, through the leadership of Carlton Sears and Heidi Daniel, has wholeheartedly embraced the methods and ideology of the Harwood Institute, helping to reinvigorate and power a city working its way back to prosperity.     

Exploring the experiences of academic libraries with research data management: A meta-ethnographic analysis of qualitative studies1

Taking on responsibilities in research data management (RDM) has proven to be a significant challenge as libraries have adopted new roles within higher education institutions. A qualitative review using the meta-ethnographic approach was conducted that examined the experiences of academic libraries and provided clarity on contextual influences associated with achievements, as well as illuminating the reasons for deficiencies. Libraries experienced uncertainty around roles and relationships related to RDM yet were recognized positively as a neutral, centralized space within academic institutions. This perception, combined with the current approach of fostering partnerships and collaborations, may prove to be useful for libraries as they strategically consider how best to provide continued support and services in RDM. Understanding the perspectives of academic libraries on how they respond and support the demands related to RDM offers a fuller, more robust insight that is essential for planning and decision-making.     

Family Communication Patterns as Predictors of Organizational Dissent: A Replication Study

This study replicated a previous research project addressing connections between family-of-origin communication and organizational dissent expression. We predicted that family communication patterns (FCPs), specifically conversation and conformity orientations, would predict upward, lateral, and displaced dissent. As in the original study, significant findings emerged for upward dissent and conformity orientation. This replication study indicated family type as an inconsistent predictor of expressed dissent. Contrary to the original study, we found no evidence to support a connection between pluralistic family types and upward dissent. Finally, as an extension of the original study we analyzed effects of FCPs on displaced dissent, finding an inverse association with conversation orientation. Implications for future research are discussed.     

Investigating the Role of Problem Severity and Channel Publicness on the Sophistication of Support-Seeking Messages on Social Network Sites: A Replication Study

Oh and LaRose (2016) contended that problem severity and channel publicness shape support seekers’ goals, time spent composing messages, and the sophistication of those messages. The current study seeks to replicate and extend Oh and LaRose’s study to produce a more accurate understanding of the factors that influence the sophistication of support-seeking messages online. Support seekers’ goals varied according to the severity of a stressor and the publicness of a channel, and the amount of time people spent composing a message influenced its sophistication. We extend the original study by examining associations that were not initially tested. Time spent composing messages mediated the influence of problem severity on the quality of people’s messages, and this effect was moderated by channel publicness.     

From Archive,to Access,to Experience––Historical Documents as a Basis for Immersive Experiences

Libraries have been the key to preserving culture and historic legacy for centuries. One such treasure cataloged in The Pennsylvania State University (Penn State) Libraries is a collection of over 33,000 Sanborn? Fire Insurance Maps. Originally kept safe in metal drawers, the library has embarked on a journey to digitize this abundance of information, combine it with other media such as photographs, and make it accessible through a web interface. Inspired by these efforts, we accessed this information and took it to the next level. Using state of the art 3D modeling and immersive technologies, we created a historic 3D model and immersive experiences of Penn State, exemplarily for the 1922 campus. The resulting experiences can be accessed through the web but also through head mounted displays (HMDs) and mobile phones in combination with VR viewers such as the Google Cardboard. Additionally, they can be used anywhere in the world or on the campus itself as a way to enable remote and in situ experiences and learning. Immersive experiences let us connect to the past, the present and the future, and as such offer value to digital cultural heritage efforts.     

Teaching PEACE: A plan for effective crisis communication instruction

Courses: This unit activity is intended for public relations (PR), crisis communication, or journalism courses.

Objectives: The purpose is to equip future PR professionals with critical thinking skills and experience to manage crises. Students demonstrate mastery in two ways: by crafting clear crisis response messages and materials in a narrow time frame, and by applying a crisis communication heuristic to manage a simulated crisis event.     

The ‘Leeds Lake District’: Water Supply,Rural Environment,and the Cultural Landscape in Victorian and Edwardian Britain

ABSTRACT

This article highlights the benefits of cultural readings of the environment by showing how the reservoirs of the Washburn Valley, built by the Leeds Corporation between 1869 and 1879 and vital sources of potable water for the urban population, altered the area’s cultural landscape. An examination of Leeds-based newspapers and locally published guidebooks will show how the reservoirs positively affected Romantic depictions of the area, whilst the use of the phrase ‘the Leeds Lake District’ fabricated a sense of civic pride between the town and its hinterland, an area positively affected by the implementation of urban engineering.     

Peirce and Rationalism: Is Peirce a Fully Semiotic Philosopher?

While Peirce is a seminal figure for contemporary semiotic philosophers, it is axiomatic of a fully semiotic perspective that no philosopher or philosophy (semiotics included) can provide any final answer, as signs are always interpreted and the context of interpretation always varies. Semiosis is evolutionary: it may or may not be construed as progressive but it cannot be static. While Peirce offers a way out of the mind‐body divide that both permeates and separates classical rationalism and empiricism, he himself is read in this article as closer to the rationalist tradition exemplified by Kant and Hegel that he critiques than to either thoroughgoing empiricism or post‐Nietzschean relativism. From a contemporary perspective, Peirce thus falls short of qualifying as a fully semiotic thinker, notwithstanding his key role in the development of semiotic philosophy.