Designing for communication at work: A case for technology-enhanced boundary objects

In this article we conceptualise the challenges of communication between a mortgage company and its customers in terms of crossing boundaries between communities. Through an ethnographic study we first address the question: what are the challenges of communication between sales agents and customers of a mortgage company around mathematical artefacts? Insight into these challenges formed the basis for an intervention in which we designed technology-enhanced boundary objects (TEBOs) that were reconfigurations of problematic symbolic artefacts. Secondly, we ask what the sales agents learned from the intervention. The data suggest that the intervention with the TEBOs helped employees to develop a better understanding of the mathematics behind the mortgages they sold, and to improve communication with their customers.     

USE OF CRITICAL INCIDENTS FOR PLANNING,IMPLEMENTING, AND EVALUATING A TRAINING PROGRAM FOR FOSTER GRANDPARENTS

The authors report the planning, implementation, and evaluation of a training program for foster grandparents employed at a residential diagnostic and treatment center for disturbed children and youth. The training needs were assessed by task and performance analysis procedures, including the use of critical incident technique. A scoring procedure derived values for various responses to a set of problem situations presented to each foster grandparent. The training objectives focused on the role of the foster grandparents in helping their charges to develop socially acceptable behavior. A cognitive problem‐solving strategy was taught by use primarily of role‐modeling and role‐playing methods. The effectiveness of training was evaluated by comparing pretraining scores on a problem situation test with posttraining scores. Foster grandparents who had been highly rated by supervisors on an independent criterion improved with training; the others did not.     

Teacher Practices and Middle‐school Science Achievements

We report on the construction and application on an instrument entitled the “Science Achievement Influences Survey” to assess combined effects of student attitudes about science, peer interaction, and home support, and the frequency of student‐centred and teacher‐centred instructional practices on student achievement. Controlling for pre‐test content knowledge, results indicated that student‐centred teaching practices have a positive association with student achievement (p < .01; i.e., group experiments) and a negative association with teacher‐centred teaching practices (p < .01; i.e., copying notes). Additionally, student attitudes about science were positively associated with student‐centred teaching practices (p < .01) and negatively associated with teacher‐centred teaching practices (p < .01). Most significantly, this study documents the predicted gains in science achievement associated with frequency of specific instructional practices used by middle‐school science teachers. Especially noteworthy and significant is the finding that near‐daily implementation of group experiments and reduction of extensive note‐copying during class yield the greatest positive impact on student achievement. Outside of school, peer interaction and home support were not significantly associated (p > .05) with student achievement. The student sample included 611 middle‐school science students with a wide range of socioeconomic and cultural backgrounds.     

Effects of perceptual salience on the matrix task performance of four- and six-year-old children.

The effects of salience on 4- and 6-year-old children's ability to classify multiplicatively was investigated. A rank-ordered salience hierachy consisting of 3 dimensions was first assessed for each S. Several weeks later half the Ss of each age group were presented with a series of 9 3 times 3 matrix problems consisting of values from 2 dimensions ranked high in salience. The remaining half received identically structured matrices consisting of values from 1 highly salient dimension and of others from a dimension ranked low in salience. The goal in each problem was to select that compound stimulus from a set of alternatives that appropriately filled an empty cell in the matrix. Prior to the matrix problems, half the Ss in each matrix condition received sensitization training designed to increase the salience of the relevant dimensions in the matrix problems. The results showed that the pre-assessed salience of the relevant dimensions affected matrix solution in that more accurate performance was associated with those problems with both relevant dimensions relatively high in salience than those with one high and one low. Although the older Ss solved more problems, the evidence for coordination in the younger Ss was clear. No effects of sensitization training were found.     

Maximizing responses to a nationwide faculty survey

Using on-campus facilitators to distribute and retrieve an 11-page questionnaire administered to a nationwide sample of humanities faculty and nonhumanities department chairmen in two-year colleges resulted in an 84% return rate. The 2,000 subjects were drawn from 156 junior/community colleges selected on the basis of geographic locale and type of control. Secondary stratification variables included college size, organization, and curriculum emphasis. Accurate rosters of full-time and part-time faculty were generated from class schedules. Pilot procedures, selection of the college and faculty samples, and the use of facilitators are described.     

Using New Proximity Measures With Hierarchical Cluster Analysis to Detect Multidimensionality

A new approach for partitioning test items into dimensionally distinct item clusters is introduced. The core of the approach is a new item-pair conditional-covariance-based proximity measure that can be used with hierarchical cluster analysis. An extensive simulation study designed to test the limits of the approach indicates that when approximate simple structure holds, the procedure can correctly partition the test into dimensionally homogeneous item clusters even for very high correlations between the latent dimensions. In particular, the procedure can correctly classify (on average) over 90% of the items for correlations as high as .9. The cooperative role that the procedure can play when used in conjunction with other dimensionality assessment procedures is discussed.     

The dolphin’s grammatical competency: Comments on Kako (1999)

Kako (1999) reviews the evidence for syntactic competencies in several animal species exposed to artificial language systems, emphasizing the importance of core syntactic properties such as argument structure and closed-class items. We present evidence from our dolphin studies for the acquisition of the closed-class functionality of demonstratives, prepositions, conjunctions, and locatives. Sensitivity to argument structure is also evidenced by wholly untrained and consistent interpretations of the dolphin to probes of anomalous syntactic structures. These results are generated within our comprehension-based paradigm, which enables us to provide convincing objective evidence for the development and generalization of concepts by the dolphin subject. Demonstrations of animal language competencies may illuminate certain aspects of human linguistic competence by suggesting that the particular modeled subsets can derive from general cognitive mechanisms, rather than language-specific ones.     

改良大脑真的好吗?

人类有能力测定和操纵基因,这一革命激起了各种各样的伦理争议.同样具有深远意义的脑科学革命,引起的注意却少得让人吃惊.